Share this hotel
Facilities
Property facilities
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Health or beauty spa nearby
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Nightclub
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Clubhouse
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Solarium
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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Shopping on site
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Golfing on site
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Scuba diving on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Clubhouse
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Wine release events
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Reception hall
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Indoor/outdoor pool
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Exercise/lap pool
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Electric bicycle charging station
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Beach toys
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxury Design Hotel with Free Spa and Outdoor Pool
The Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World offers a luxurious experience with a free spa, stylish rooms featuring sea views, and a rooftop bar-terrace exclusively for adults.
International Dining and Peruvian Cuisine
Indulge in a culinary journey at Aguas de Ibiza with Alabastro Restaurant serving international dishes made from local produce and Maymanta Restaurant offering tantalizing Peruvian cuisine with show cooking.
Award-Winning Revival Spa and Fitness Center
Relax and rejuvenate at the 1500m² Revival Spa with indoor pools, saunas, and a hot tub. Enjoy unlimited access to the spa facilities and pamper yourself with a variety of massages and treatments.
Book now to experience the luxury and relaxation at Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World.
Guests may request either a double bed or twin beds, using the comments box on the booking form. However, please note that all special requests are subject to availability upon check-in.
Please note that in case of early departure, the total price of the reservation will be charged and it will be nonrefundable. Please note that date modifications after check-in are subject to hotel approval.
Please note, that the Spa is open from 10:00 to 20:00 every day. Regulations that apply to access for minors. Children aged 6 and above can access the Spa till the 15th of June 2024. They must always be accompanied by an adult. There will be a lifeguard at the time when children are allowed access.
Fitness Center for members and treatments: Opening hours: 10h - 21h. Guest Fitness Center: Opening hours: Open 24 hours. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Please note that the payment is via the payment link ( Redsys ) our reservation department will contact the guest requiring the payment.
When booking 3 rooms or more, different policies and additional supplements may apply. Below are the conditions and characteristics of the pets that are allowed In the establishment. Any pet weighing less than 8kg will be welcome.
An additional charge of EUR 40 per pet per day applies, with the concept of a bed for the animal, food and a toy.
The pets that are admitted to the hotel are dogs and cats and are restricted to two animals per room.
The pet will not be able to stay alone in the room.
Documentation of the pet with vaccination must be presented at check-in and deworming in order.
Appropriate behavior of the pet that does not disturb the tranquility of other guests is expected. Pets must always be on a leash in common areas and they will not be able to access the pool or garden areas, the rooftop, the restaurants or the Spa area. For more information, please do not hesitate to contact the accommodations.
All paid with American Express and have a surcharge of 2.3% of the total.
The hotel reserves the right to use the rooftop or any other space within its premises for the occasional hosting of private events. We appreciate your understanding and are committed to minimizing any inconvenience.
Upon arrival at the hotel, a pre-authorization of €300.00 will be made as a deposit to cover any potential damages or incidental charges during the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 25 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Great rooftop
Nice pool
Fantastic location, facilities & friendly staff.
The breakfast was delicious with so many options.
The room was a great size, the beds were so comfy. Other guests were friendly too, which made such a nice atmosphere at the hotel.
A short promenade stroll to the beaches, restaurants and shops of Santa Eulalia.
We loved our stay.
The kids pool was not heated as advertised (and checked via email ahead of booking).
Rooftop e spa muito bom para retemperar energias. Boas piscinas, quartos amplos e modernos…
A experiência no restaurante Maymanta foi o menos agradável, a comida não convenceu, mas o pior ainda foi o serviço com muitas falhas e demonstrando muita pouca experiência/vontade. Apenas a responsável/chef sala demonstrou muito profissionalismo.
Location, pool area, breakfast, staff
Room could have been cleaned a little bit better and water and extras replenished each day
Restaurant, a little disapointed because some food on the menu was not available
Zimmer neben lauter Baustelle. Keinerlei Kommunikation durch Hotel trotz merhfacher nachfrage zum Zustand.
Das Hotel wirkt sehr modern und das Personal ist sehr freundlich!
Der Rooftopbereich wirkt schon sehr in die Jahre gekommen. Es dauert sehr lange, bis das Wasser für das Duschen heiß wird.
Location
Staff
Breakfast
Rooftop bar
Kids club
Spa was in need of TLC as were some areas of the hotel
Corner room was not worth the increased cost- double room was just as nice
Building works surrounding the hotel which started early
I would like to praise the hotel staff. Absolutely every staff member was extremely professional, and was constantly doing the best to ensure we had the most restful stay. We were very pleased with the hotel location, close to the boardwalk and the town, but not too close. Lastly we were very pleased with the outdoor swimming pool and the food served there. Oh and breakfast was great!
Towels, pillows and bedsheets need replacing. The rooms decor is nice, but tear and wear is becoming quite noticeable. Many areas of the hotel need a bit of a face lift.
Spa and pool area are very nice , breakfast was excellent
Pricing of food and drinks by pool area is expensive but Ibiza overall is expensive
We stayed at Aguas de Ibiza from 8th–16th October as a family of four with two young children, and unfortunately our experience was far from what you would expect from a five-star hotel.
The most serious incident occurred in reception, where a large section of ceiling plasterboard fell directly in front of us, narrowly missing our two-year-old daughter. We were in shock, and our daughter was extremely upset. The manager was present and saw the situation unfold, yet no meaningful follow-up occurred afterwards.
We were told the recent heavy rain had caused building damage, but the area where the ceiling fell had visible issues and should have been properly inspected and cordoned off before something actually collapsed. This was a major safety concern and left us feeling unsafe for the rest of our stay.
We also experienced water dripping through the ceiling onto our 4-month-old baby’s head while she was napping near the door. She became very distressed and later unwell. Despite this, our wet bedding was not replaced, the room was not cleaned properly, and towels were not restocked. Housekeeping standards were far below those expected at this level.
Another uncomfortable moment was when the manager approached my wife at breakfast — while she was feeding the baby and seated next to another guest — to ask how our stay was going. This was not an appropriate time or place for that conversation, especially after we had repeatedly asked at reception for a private discussion and were told the manager was unavailable.
Reception staff initially told us that compensation would be provided due to the seriousness of the incidents. However, despite sending a detailed email after we left, we have received no response from management at all, which is extremely disappointing.
On a positive note, many of the frontline staff were kind and helpful, breakfast was excellent, and Inez in the Kids Club was fantastic and truly made a difference during the wet mornings.
Unfortunately, the combination of the safety risks, poor housekeeping, and lack of follow-up from management left us feeling that the hotel did not meet its five-star standards. This was our only holiday of the year, and it was not the experience we had hoped for.
Nice location, but breakfast price is not value for money.
Roof top pool
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