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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Babysitting/child services
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Solarium
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Hammam
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Beachfront
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Electric vehicle charging station
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Indoor pool
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Open-air bath
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Kids' club
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Nightclub/DJ
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Hot spring bath
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Indoor pool - seasonal
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Yoga classes
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Manicure
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Pedicure
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Hair Salon Services
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxury Design Hotel with Free Spa and Outdoor Pool
The Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World offers a luxurious experience with a free spa, stylish rooms featuring sea views, and a rooftop bar-terrace exclusively for adults.
International Dining and Peruvian Cuisine
Indulge in a culinary journey at Aguas de Ibiza with Alabastro Restaurant serving international dishes made from local produce and Maymanta Restaurant offering tantalizing Peruvian cuisine with show cooking.
Award-Winning Revival Spa and Fitness Center
Relax and rejuvenate at the 1500m² Revival Spa with indoor pools, saunas, and a hot tub. Enjoy unlimited access to the spa facilities and pamper yourself with a variety of massages and treatments.
Book now to experience the luxury and relaxation at Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World.
Guests may request either a double bed or twin beds, using the comments box on the booking form. However, please note that all special requests are subject to availability upon check-in.
Please note that in case of early departure, the total price of the reservation will be charged and it will be nonrefundable. Please note that date modifications after check-in are subject to hotel approval.
Please note, that the Spa is open from 10:00 to 20:00 every day. Regulations that apply to access for minors. Children aged 6 and above can access the Spa till the 15th of June 2024. They must always be accompanied by an adult. There will be a lifeguard at the time when children are allowed access.
Fitness Center for members and treatments: Opening hours: 10h - 21h. Guest Fitness Center: Opening hours: Open 24 hours. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Please note that the payment is via the payment link ( Redsys ) our reservation department will contact the guest requiring the payment.
When booking 3 rooms or more, different policies and additional supplements may apply. Below are the conditions and characteristics of the pets that are allowed In the establishment. Any pet weighing less than 8kg will be welcome.
An additional charge of EUR 40 per pet per day applies, with the concept of a bed for the animal, food and a toy.
The pets that are admitted to the hotel are dogs and cats and are restricted to two animals per room.
The pet will not be able to stay alone in the room.
Documentation of the pet with vaccination must be presented at check-in and deworming in order.
Appropriate behavior of the pet that does not disturb the tranquility of other guests is expected. Pets must always be on a leash in common areas and they will not be able to access the pool or garden areas, the rooftop, the restaurants or the Spa area. For more information, please do not hesitate to contact the accommodations.
All paid with American Express and have a surcharge of 2.3% of the total.
The hotel reserves the right to use the rooftop or any other space within its premises for the occasional hosting of private events. We appreciate your understanding and are committed to minimizing any inconvenience.
Upon arrival at the hotel, a pre-authorization of €300.00 will be made as a deposit to cover any potential damages or incidental charges during the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 25 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Nuestra estancia de una semana en este hotel fue, en líneas generales, buena. Tratándose de un hotel con un precio aproximado de 650 € por noche en Ibiza, esperábamos que algunos detalles básicos y la capacidad de resolución estuvieran más a la altura desde el primer momento. Hubo varias incidencias que, aunque finalmente se solucionaron, tardaron más de lo que consideramos adecuado para un establecimiento de esta categoría.
Dicho esto, también creemos que es importante destacar a las personas que realmente marcaron la diferencia durante nuestra estancia. Queremos agradecer especialmente a Yaiza, del departamento de Guest Experience, por su profesionalidad, implicación y atención; a Wafa (u Oafa), del equipo de limpieza, siempre amable y haciendo un excelente trabajo; al equipo de valets, que en todo momento fue atento, educado y servicial; y a Alex, el barman de la piscina de la azotea, por su trato cercano, simpatía y excelente servicio.
En definitiva, es un hotel con mucho potencial y un gran equipo humano, pero creemos que debe mejorar la rapidez y la gestión de determinadas incidencias para que la experiencia esté realmente a la altura del precio que se paga.
El aire acondicionado debería de funcionar con mas potencia ya que en nuestro caso se sentía insuficiente.
La rapidez cuando se piden cosas como una plancha de ropa por ejemplo o un arreglo por algún desperfecto o simplemente unas toallas, junto con el trato y la profesionalidad al responder en caso de no poder solucionarlo al momento.
Nuestra estancia de una semana en este hotel fue, en líneas generales, buena. Tratándose de un hotel con un precio aproximado de 650 € por noche en Ibiza, esperábamos que algunos detalles básicos y la capacidad de resolución estuvieran más a la altura desde el primer momento. Hubo varias incidencias que, aunque finalmente se solucionaron, tardaron más de lo que consideramos adecuado para un establecimiento de esta categoría.
Dicho esto, también creemos que es importante destacar a las personas que realmente marcaron la diferencia durante nuestra estancia. Queremos agradecer especialmente a Yaiza, del departamento de Guest Experience, por su profesionalidad, implicación y atención; a Wafa (u Oafa), del equipo de limpieza, siempre amable y haciendo un excelente trabajo; al equipo de valets, que en todo momento fue atento, educado y servicial; y a Alex, el barman de la piscina de la azotea, por su trato cercano, simpatía y excelente servicio.
En definitiva, es un hotel con mucho potencial y un gran equipo humano, pero creemos que debe mejorar la rapidez y la gestión de determinadas incidencias para que la experiencia esté realmente a la altura del precio que se paga.
El aire acondicionado debería de funcionar con mas potencia ya que en nuestro caso se sentía insuficiente.
La rapidez cuando se piden cosas como una plancha de ropa por ejemplo o un arreglo por algún desperfecto o simplemente unas toallas, junto con el trato y la profesionalidad al responder en caso de no poder solucionarlo al momento.
Really nice quality with good facilities in an excellent location. Recommend going for a corner suite overlooking marina. Make sure you eat at the Peruvian restaurant on the 5th floor.
Very little
The spa was good. The pool and area was good. Breakfast was ok but not in any way as good as other 5 star hotels.
Reception staff such as Gabriel were really excellent- cannot say the same about any others....
helpfulness of staff at reception
breakfast
aircon dodgy
didnt know there was a spa until 30 mins before departure as not been told anything about facilities and not even on website about hot/cold plunge etc
Piscina, desayuno, habitación
Heerlijk zwembad, fijne ligbedden, fantastische hotelkamer voorzien van alle faciliteiten, handdoeken en chocolaatjes en water (extra) rond 18 uur. Zeer hygiënisch. Fantastisch restaurant voor lunch (jammer dat de fauteuils weggehaald zijn). Heerlijk en ruime keuze aan ontbijt. Geweldig restaurant op de rooftop! Attente medewerkers ♡
Loved the location, very clean and well maintained
Some of the hospitality staff were abrupt and rude
Located by the marina where there are some excellent restaurants
The hotel felt a bit tired and the reception staff didn't seem to care that much
Everything
Nothing
The hotel room was amazing - beautiful decor and very well thought out. The overall hotel was a very nice and the facilities were great. The hotel rooftop pool, bar & resturant were amazing with great views from every table.
Parasols not sturdy and would eityher fall over or be leaning to one side constantly.
La colazione
Pulizia delle camere completamente assente ( camera piena di formiche e con odore di fogna prove interne dalla doccia )
In più ci hanno perso le valigie per un intero pomeriggio e le hanno ridate la sera alle ore 22 facendoci annullare anche una cena
Walkable from lots of nice restaurants in the evening. Nice cabanas by the pool, which was lovely for our family (though a shortage of umbrellas when cabanas are unavailable, which is not ideal with young kids). The rooftop was nice, as was the rooftop restaurant and food. Nice fresh fruit selection at breakfast. The kids club was nice and our daughter enjoyed the crafts.
The rooms were not set up for families (no bathtub, no proper sink to wash bottles or laundry). The service was overall ok but the people who let us down really ruined it for us (especially one actively unfriendly waitress, but also a “concierge” who texted us ahead of our trip to say he’d be there to help with whatever we needed, and then never responded to texts, very slow service by the pool). We did not love that tips were included in everything we bought, and then we got poor service (with a line for us to leave an extra tip!). Everything was over priced for what it was, and would recommend just going out to one of the many lovely restaurants close-by for better quality and price). Both treadmills in the gym stopped working mid-run every single time my husband or I used them during our stay (despite us letting staff know each time that the machine malfunctioned).
Modern, tasteful, great breakfast selection, comfortable rooms, Diptyque products.
Nothing
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