Costa Ensenada

Hotels
Independent
6.6 (117 reviews)
Blvd. Lazaro Cardenas 1536, Fracc. Playa Ensenada, Ensenada, BC, 22880 , Ensenada , MX

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Picnic area
Elevator
Golfing nearby
Smoke-free property
Parking (limited spaces)
Handrails in stairways
Well-lit path to entrance

Review Highlights

Pros:
Potential for improvement
Lower price compared to averages
Cons:
Misleading listing
Poor service
Remote location

Categories

Cleanliness
3.68
The carpets are old and dirty, and the hallways smell musty.
Service
6.65
Staff received me slowly, and there was confusion during check-in.
Location
4.69
The location is far more remote than it appears online.
Room Quality
5.14
My room had no windows, making it feel stuffy despite the air conditioning.
Amenities
8.17
Standard quality for this hotel tier.
Value for Money
8.13
Standard quality for this hotel tier.
Food and Beverage
8.18
Standard quality for this hotel tier.
Overall Experience
8.15
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:27

Property Description

Outdoor Pool and Complimentary Wi-Fi
Enjoy the outdoor pool and stay connected with complimentary wireless internet access during your stay.

Restaurant and Room Service
Indulge in delicious meals at the Cinco Sabores restaurant or opt for the convenience of room service during limited hours.

Central Location and Nearby Attractions
Located centrally, Costa Ensenada is just a short walk from Ensanada History Museum and Avenida Adolfo Lopez Mateos. Explore nearby attractions like Riviera del Pacifico Cultural and Convention Center and Playa Hermosa.

Book your stay at Costa Ensenada now and experience the perfect blend of comfort and convenience!

Important information:

  • There is limited hot water on site.
  • Pool access available from 10:00 AM to 10:00 PM.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Pets

    Pets not allowed

  • General

    Gap period enforced between guest stays - 72 hours

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

6.6
Based on 117 reviews
Cleanliness: 3.68
Service: 6.65
Location: 4.69
Room Quality: 5.14
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.15
M
Marco
4
Pros:

Disappointing Experience – Misleading Listing and Poor Service

I booked this hotel because the price was slightly lower than the average in the area, but I quickly realized why. The location is far more remote than it appears online, and the photos are misleading.

Upon arrival, the front desk staff received me slowly and with confusion, almost as if I had done something wrong by booking. The hostess questioned me in an unprofessional manner, saying things like "How did you book online if all our rooms were blocked?" and asking "When did you book it? How did you do it?" — as if their system couldn’t confirm that information. It felt disorganized and unwelcoming.

To top it off, I arrived at 2:57 PM and was told I had to wait because check-in was strictly at 3:00 PM — a pointless and petty delay of just three minutes.

The hotel itself feels neglected. The carpets are old and dirty, the hallways smell musty, and I could see staff members gathered in regular guest rooms with doors wide open — not exactly a professional image. My room had no windows, making it feel stuffy despite the air conditioning.

This place has potential, but it’s being wasted. It badly needs an upgrade in both appearance and customer service. Either invest in it properly or sell it to someone who will.

2025-07-28 via Nuitee
V
Valerie
10
Pros:

Property was okay, room was clean but definitely need to update the sheets and comforters (all were stained)
The lady at front desk was not friendly or helpful at all.
Food at restaurant was delicious!

2025-07-14 via Nuitee
R
Rosario
10
Pros:

Convenient location.

2025-07-12 via Nuitee
V
Vianey family
8
Pros:

Hotel needs improvements but for the price its okay

2025-07-11 via Nuitee
R
ricardo sanchez
4
Pros:

Small parking lot, dirty room unfriendly staff.

2025-07-07 via Nuitee
N
Norma partner
2
Pros:

Gave us a room towards the traffic could not sleep very noisy the cars then birds and sun hitting our window the curtains were not wide enough to cover the whole window. Parking was too small to park and limited. Tv was not working asked to come fix and no one came. Terrible experience will not stay here again.

2025-07-07 via Nuitee
D
Denisse family
2
Pros:

I was very disappointed with my stay. The cleanliness and hygiene were unacceptable — the place was very dirty. On top of that, the staff were rude and showed no professionalism. I would not recommend this hotel to anyone.

2025-06-30 via Nuitee
L
Luis
4
Pros:

Beds are old

2025-06-21 via Nuitee
R
R partner
10
Pros:

Was perfect for everything Baja 500 race had to offer.

2025-06-10 via Nuitee
J
Judith family
8
Pros:

Buena ubicación, limpio y el personal muy amable.

2025-06-08 via Nuitee
M
MAYRA partner
8
Pros:

I like the location and the view to the sea. The Rooms are a little rusty, but perfect for a getaway.

2025-05-19 via Nuitee
I
Israel family
10
Pros:

10/10

2025-05-16 via Nuitee
C
Christion partner
8
Pros:

Good spot in location to food, museums, tourist spots, and security

2025-05-05 via Nuitee
E
Enrique
10
Pros:

Lots of room

2025-05-02 via Nuitee
R
Rafael family
6
Pros:

Close to difrent places

2025-04-21 via Nuitee
G
Guillermina family
2
Pros:

Shower dirty

2025-04-21 via Nuitee
N
Natalia friends
6
Pros:

El servicio de los empleados fue excepcional, sin embargo no funcionaba el wifi, no funcionaba la tv y la alberca estaba en mantenimiento, por lo que no fue una experiencia grata.

2025-04-19 via Nuitee
G
GILBERTO family_with_children
8
Pros:

It was ok

2025-04-06 via Nuitee
M
Mark
10
Pros:

Well maintained , with a pool , and close to the Riviera

2025-03-28 via Nuitee
T
Tony friends
8
Pros:

The staf is very friendly and the location is good for all the tourist spots in Ensenada

2025-03-28 via Nuitee