Sheraton Shanghai Pudong Riverside

Hotels
Sheraton
8.2 (113 reviews)
No.2288 Pudong Avenue, Pudong District , Shanghai , cn

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Luxury accommodations
Helpful staff
Cons:
Cleanliness issues
Location too far from center

Categories

Cleanliness
7.75
Several complaints about cleanliness; some rooms not up to standard.
Service
8.75
Overall decent service, but with some negative experiences reported.
Location
8.05
Far from city center, but serene and private surroundings.
Room Quality
8.75
Luxury and spacious rooms, generally very comfortable.
Amenities
8.25
Good amenities, but some noted the need for renovation.
Value for Money
8.35
Good value considering the facilities offered.
Food and Beverage
7.25
Mixed reviews on the food quality; some items served cold.
Overall Experience
8.45
Overall enjoyable stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:09

Property Description

Luxurious Accommodation with Stunning Views
Sheraton Shanghai Pudong Riverside offers a prime location in Shanghai, just a short distance from iconic landmarks like the Shanghai World Financial Centre and Jin Mao Tower. The hotel boasts a fitness centre, indoor pool, and a variety of dining options including a restaurant and bar. Guests can enjoy spacious rooms with modern amenities, some with breathtaking city views.

Convenient Services and Multilingual Staff
With free private parking, room service, and daily breakfast options, guests are well taken care of at Sheraton Shanghai Pudong Riverside. The multilingual staff, fluent in Mandarin and English, ensures a seamless stay for international travelers.

Nearby Attractions and Easy Airport Access
Explore nearby attractions such as the Oriental Pearl Tower and Shanghai New International Expo Centre, or indulge in retail therapy at the Superbrand Shopping Mall. With the Shanghai Hongqiao International Airport just 24 km away, your journey to and from the hotel is convenient and stress-free.

Ready to experience luxury and convenience in Shanghai? Book your stay at Sheraton Shanghai Pudong Riverside now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 113 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.05
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 7.25
Overall Experience: 8.45
H
Halit solo_traveller tr
10
Pros:

Could be more international

2026-02-11 via Nuitee
R
RENWEI solo_traveller tw
10
2026-02-08 via Nuitee
Q
Quang Hien solo_traveller vn
10
Pros:

Good location, clean facilities and helpful staff.

2026-01-27 via Nuitee
G
Gaziza solo_traveller kz
3
2026-01-20 via Nuitee
Y
Yong solo_traveller bn
9
Pros:

The breakfast is great with variety of choices mixed with Asian and Western food. The location is about 45 minutes to one hour to reach Pudong International Airport.

Cons:

I didn't get a room to face the river.

2026-01-19 via Nuitee
H
Haroun solo_traveller ae
10
Pros:

All are okay

2026-01-19 via Nuitee
C
Charity couple zw
7
Generally it is a good hotel even though the house keeping staff forgot to clean my room
Pros:

Breakfast was ok though I feel the range of the food was limited for international visitors

Cons:

The flushing system of the toilet needs attention

2026-01-19 via Nuitee
M
Marina extended_group pt
7
2026-01-19 via Nuitee
R
Reeham family_with_children sa
8
تجربة جيدة الموقع ممتاز
Pros:

الموقع جيد والاطلالة رائعة

Cons:

بطئ استجابة الموظفين

2026-01-19 via Nuitee
C
Chih Chun solo_traveller tw
7
2026-01-08 via Nuitee
Y
Yue couple au
6
Pros:

The hotel is in good condition and comfortable

Cons:

I asked the hotel staff to call a taxi for us to Pudong Airport, they arranged a taxi from a very small taxi company, and the taxi clearly did something to the meter ---- the meter shows 232 RMB and I did not say a thing just paid it; but from the hotel to Pudong Airport, it should cost no more than 150 RMB by taxi and even cheaper if you use platforms such as DiDi. I am Chinese/Shanghainese, but I don't have wechat pay or Ali pay and hence I had to call taxi. I grow up in SH and know all the tricks that some/many of my fellow Chinese/Shanghainese like to play to make some extra pity money, but I was still a bit surprised that in 2025, we still had many such bahavuors/actions in the taxi industry in SH. What has this to do with the hotel? Well, anyone born in SH and grow up in SH would know --- it was the hotel staff who called the taxi for me, and I suspect they thought I was a foreigner or someone who did not know SH well or had little knowledge about their tricks (collusion with some small taxi companies to overcharge "silly/naive" customers...100 or 90 RMB is about 20 dollars and frankly not a big deal to me at all, but the fact that they tried to cheat me and treat me like a Chongtou (meaning idiot or fool who can be easily cheated in SH dialect) made me decide to spend some time to reveal their pity and dirty tricks. It is sad that in 2025, SH's 5-star hotel still has such things like we used to have in 1985 !!!

2026-01-08 via Nuitee
M
Masoud couple kw
10
2026-01-06 via Nuitee
P
Pradeep solo_traveller in
6
Pros:

CAB BOOKING BY HOTEL WAS VERY POOR BELL DESK BOY WAS USING HIS PERSONAL MOBILE APP TO HELP CUSTOMERS. HOTEL CAB PROVIDER WAS ANBALE TO SUPPORT REQUIREMENTS.

2026-01-05 via Nuitee
S
Subhrajit couple au
1
2026-01-05 via Nuitee
J
Jiří family_with_children cz
8
2026-01-04 via Nuitee
I
Indira couple kz
5
2026-01-03 via Nuitee
F
Fahad family_with_children ae
10
2025-12-28 via Nuitee
بدر family_with_children ae
8
2025-12-27 via Nuitee
M
Mark extended_group nl
8
2025-12-27 via Nuitee
S
Slushash extended_group kz
7
2025-12-24 via Nuitee