Grainger House Hotel

Hotels
6.3 (600 reviews)
Benwell Lane , Newcastle upon Tyne , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean, comfy bed
Easy access, good size rooms
Great customer service
Quiet location
Cons:
Not clean
Old furniture
Freezing rooms
Mess outside upon arrival

Categories

Cleanliness
4.38
Multiple comments highlighted cleanliness issues including mold and spider webs.
Service
7.85
Generally positive remarks about the service, with mention of friendly staff.
Location
6.89
Location was deemed good for some guests but mentioned as a bit messy.
Room Quality
4.84
Rooms varied in size and comfort; some were small and old with mentioned issues.
Amenities
5.87
Basic amenities available but some were lacking or outdated, such as the missing kettle.
Value for Money
7.83
Considered good value for the price paid, especially noting reasonable room sizes.
Food and Beverage
6.88
Free tea, coffee, and water were highlights, though specific food options were not mentioned.
Overall Experience
5.85
Mixed reviews led to an average overall experience with some highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:26

Property Description

Historical Building with Spacious Grounds
Grainger House Hotel provides accommodation in a charming grade 2 listed historical building set amidst 2 acres of beautiful lawns and trees.

Well-Appointed Rooms and Amenities
Guests can enjoy a private room with options for en-suite facilities or shared bathrooms with complimentary toiletries. Each room features a welcome tray with tea, coffee, and more, as well as access to a modern lounge area with a coffee machine and large TVs.

Convenient Location and Access
Conveniently located less than 2 miles from the city centre and train station, with easy access to Newcastle Airport. Guests can utilize the on-site amenities including free parking, ironing room, Rijo Coffee machine, and complimentary WiFi throughout the property.

To experience these offerings and more, book your stay at Grainger House Hotel now.

Important information:

Please note that standard rooms are cost effective, so some of the facilities are not included like Bath Towels etc.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 600 reviews
Cleanliness: 4.38
Service: 7.85
Location: 6.89
Room Quality: 4.84
Amenities: 5.87
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 5.85
D
Dan McClew • solo_traveller • gb
1
Pros:

The toilet roll was nice and thick

Cons:

It was like staying in a mental asylum.

2026-02-11 • via Nuitee
K
Konrad • solo_traveller • gb
7
2026-02-08 • via Nuitee
S
Sara • couple • gb
6
Good price, clean cost and welcoming staff.
Pros:

It was a beautiful old building with lots of history, set off from main road down a big driveway. The location was good for our plans. I requested a quiet room, which was accommodated. Clean cosy, en-suite single room. Very good value. Best thing about the stay was how friendly and helpful the staff were. Felt very welcomed,and looked after.

Cons:

Nothing I didn’t like. It was not central, but buses and taxis were easy and cheap to get to accommodation.

2026-02-08 • via Nuitee
C
Chirag • couple • in
3
2026-01-31 • via Nuitee
K
kevin • solo_traveller • es
6
2026-01-31 • via Nuitee
J
Julia • solo_traveller • gb
8
Pros:

The bedroom was nicely decorated, clean, warm and comfortable.

Cons:

The lounge area needed decorating with some DIY to the currain fittings and general maintenance.

2026-01-26 • via Nuitee
W
wujek • extended_group • pl
6
2026-01-26 • via Nuitee
A
Aidan • extended_group • gb
10
2026-01-25 • via Nuitee
Z
Zinab1975 • solo_traveller • gb
10
2026-01-25 • via Nuitee
A
Andrew • couple • ie
7
Pros:

The price. Hotels in Newcastle on the night of my stay were extremely pricey, due to a big champions league match, but this hotel was very reasonable

Cons:

Its a good bit outside the city.
Our room was clean, however the outside of the premises was very dirty, and gave a very bad 1st impression

2026-01-23 • via Nuitee
S
Stacey • couple • gb
7
2026-01-23 • via Nuitee
B
Burman • family_with_children • gb
6
Pros:

I just needed a bed to sleep. That was provided.

Cons:

Could here people above shouting and the corridor doors. The fixtures needed securing in the WC.

2026-01-22 • via Nuitee
A
Aldo • solo_traveller • gb
1
Won’t return or recommend
Pros:

Location was good for me

Cons:

Mess outside on arrival, junk lying all around, £10 deposit for keycard. Paintwork terrible and covered in scuffs everywhere, tv broken

2026-01-20 • via Nuitee
S
Susan Oliver • family_with_children • gb
8
2026-01-20 • via Nuitee
P
Philip • solo_traveller • gb
6
Cheapish, good location for bus services, a soulless hotel needing investment
Pros:

Room was clean, comfortable bed, nice bathroom, kettle and tea bags & coffee provided. No sign of any cookies! Very close to bus stops and only 10 mins by bus into city centre. Staff were friendly enough. £40 a night for a single room was OK value overall, just needed something cheapish and close to city centre. 2 nights in the small room and in this sort of hotel was enough, if I needed to stay longer in newcastle I'd have paid out more for somewhere more comfortable and premium.

Cons:

Hotel has a soulless depressed vibe, it feels a bit worn out and lifeless. Just a few posters or paintings up here and there would help brighten up the place.

No bin provided in my room for some reason. TV in my room didn't work, nor did the tv work in the lounge area. Quite thin walls, could hear the tv on next door in the early hours of the morning which wasn't ideal.

Hotel has potential, just needs brightening up and a bit of TLC from the owners of the place.

2026-01-20 • via Nuitee
S
Shaun • solo_traveller • gb
8
Pros:

Excellent service all round, will definitely be back for another stay soon! 👍

2026-01-19 • via Nuitee
M
Meikle • solo_traveller • gb
5
Pros:

Not the usual room I stay in much bigger
Love the location
Guy on during day on reception friendly
Good night's sleep

Cons:

No curtains
Fag burns on desk chair had to ask for teaspoon and Extra pillow which was seen to staight always
Only about 15 channels on this rooms TV
Like most hotels room cold
At night and TVs need a descent Ariel system

2026-01-19 • via Nuitee
I
Idil • solo_traveller • gb
10
2026-01-19 • via Nuitee
P
Phillip • solo_traveller • gb
3
2026-01-19 • via Nuitee
G
Georgia • couple • gb
1
2026-01-19 • via Nuitee