Hampton Inn & Suites by Hilton Walla Walla

Hotels
Hampton Inn
9 (407 reviews)
1531 Kelly Place , Walla Walla , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Variety of food options
Cons:
Uncomfortable beds
Odor in carpets
Room cleanliness issues
Noise from HVAC

Categories

Cleanliness
8.58
Overall feedback indicated cleanliness but some concerns with odor and stains in sheets.
Service
9.55
Guests consistently praised staff friendliness and efficient service.
Location
9.59
Convenient location with easy access to local activities.
Room Quality
7.54
Multiple complaints about uncomfortable beds and insufficient room space.
Amenities
9.07
Good amenities like coffee bar and parking, though some improvements noted.
Value for Money
8.53
Value perception varied but mostly in line with hotel standards.
Food and Beverage
9.58
Breakfast and evening cookies received positive remarks.
Overall Experience
9.55
Many guests expressed enjoyment and likelihood of return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:10

Property Description

Modern Accommodations
Hampton Inn & Suites by Hilton Walla Walla offers contemporary rooms with flat-screen TVs, air conditioning, and free toiletries. Some rooms even feature a cozy seating area and a fridge for added convenience.

Leisure Facilities
Guests can enjoy a refreshing dip in the seasonal outdoor pool, unwind in the hot tub, or stay active at the fitness centre. The sun terrace and shared lounge provide perfect spots to relax and socialize.

Convenient Amenities
Start your day with a delicious breakfast offering buffet, continental, and vegan options. For business travelers, there's a well-equipped business centre, and a snack bar is available for quick bites. Car hire services and proximity to outdoor activities make it an ideal choice for all types of travelers.

Book now for a memorable stay at Hampton Inn & Suites by Hilton Walla Walla.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 407 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
M
Melissa family_with_children us
10
Very comfortable stay; would stay again
Pros:

The hotel feels new and modern. The rooms are nicely decorated and very comfortable. There is a nice fitness room, a pool, and a hot tub. The breakfast is adequate with some hot options. Staff is very friendly.

Cons:

The room could have been a bit less expensive.

2026-08-09 via Nuitee
M
Madeline family_with_children us
10
Staff was very helpful and accommodating even with technology issues. Manager has been great!
Pros:

Very clean beds, bathroom & the pool.

Cons:

There was just some sticky random spots in the carpet so I definitely had to keep my shoes or slippers on most of the time.

2026-08-03 via Nuitee
K
Kimberly family_with_children us
2
2026-07-25 via Nuitee
H
Hannah couple us
10
2026-07-24 via Nuitee
D
Dustin solo_traveller us
10
2026-07-19 via Nuitee
J
Jill solo_traveller us
10
Pros:

Close to everything in walla Walla

Cons:

No laundry

2026-07-18 via Nuitee
C
Caroline couple us
10
2026-07-17 via Nuitee
B
brittanyjD4586ME Family
2
TERRIBLE customer service
Pros:

Well, we never actually stayed here due to the TERRIBLE reception at the front desk by Odalys.

We attempted to check in early by 2 hours. Odalys was quick to say check in was at
4pm and would call if the room became available earlier. I asked if we could upgrade to an available room and without checking her computer, Odalys said that wasn’t an option.

I then asked if we could use the pool prior to the room being ready because it was 90+ outside and we were traveling with our child and she again said they couldn’t do that due to liability.

Which, 5 nights prior, we stayed at a Hilton hotel in Portland that checked us in early AND said we could use the pool even if the room wasn’t ready.

My husband ended up going back inside and got the room refunded by the other front desk person Dylan, all while Odalys had Massive attitude and ZERO customer service abilities.

We ended up at another nearby hotel with MUCH BETTER front desk customer service. Odalys also stated that they didn’t have availability due to a local wildfire. I asked the front desk at La Quinta if they also had limited availability due to the wildfires and he said most people had already gone back home and was even able to upgrade our room.

In the end, customer service speaks VOLUMES to me, and as long as Odalys works at this hotel, I would choose any other hotel nearby.

2026-07-16 via Tripadvisor
Y
yuval couple il
10
2026-07-13 via Nuitee
K
Kelly solo_traveller us
9
2026-07-07 via Nuitee
W
Westhoff family_with_children us
6
Cons:

We stayed for 8 days and our room was only cleaned once.

2026-07-07 via Nuitee
L
Liz solo_traveller us
9
Nice place to stay in Walla Walla for a reasonable price.
Pros:

Location was good, easy check in and out and it was dry clean.

Cons:

The breakfast food was just average.

2026-07-06 via Nuitee
D
David couple us
7
Pros:

Clean property

2026-06-29 via Nuitee
C
Claire family_with_children us
8
After the check in glitch everything was great!
Pros:

The breakfast was amazing…great selection of food. I do wish we could have had fresh fruit every day instead of only one.

Cons:

The first night the sink in the bathroom was clogged so we had to change rooms and had to return to the check in counter so not a great start.

2026-06-29 via Nuitee
S
Susan couple us
10
Pros:

Everything

2026-06-29 via Nuitee
L
Leonard family_with_children us
9
Loved the room with the sofa and its size. Worked perfectly for us and loved cleanliness of pool
2026-06-27 via Nuitee
I
IKUNA extended_group jp
8
2026-06-26 via Nuitee
T
Tracey extended_group us
6
ok
Pros:

having the ability to have some items for breakfast

Cons:

the fact that by Sunday they were out of alot of things including fresh fruit yogurt and this was at 8:00 am

2026-06-25 via Nuitee
S
shawn solo_traveller us
10
Pros:

Breakfast

2026-06-19 via Nuitee
W
Whitney family_with_children us
5
2026-06-14 via Nuitee