Eastin Grand Hotel Saigon

Hotels
•
Eastin Hotels & Residences
8.7 (1950 reviews)
253 Nguyen Van Troi , Ho Chi Minh City , VN
+84 28 3844 9222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff
Excellent and varied breakfast
Close to the airport / convenient for transit
Clean, spacious and comfortable rooms
Great pool and family-friendly facilities
Accommodating service (e.g., with children) and helpful front-desk
Affordable and delicious Yum Cha / restaurant options
Cons:
Rooms are a little dated and could use updating
Restaurant has limited international/child-friendly options
Restaurant kitchen noted as closing early (~21:00)
Occasional variability in staff friendliness
Lobby/restaurant music choice was unpleasant for one guest
In-room controls (AC/lighting) reported as confusing by one guest

Categories

Cleanliness
9.3
Multiple reviews note rooms are clean and well maintained (e.g., 'rooms were very comfortable, large & clean', Japanese review mentions '部屋も清潔'), supporting a strong cleanliness score.
Service
9.4
Service is consistently highlighted as a major positive: staff described as friendly, helpful, professional and accommodating across many reviews ('Your staff are friendly, helpful and professional', 'super friendly staff every single day').
Location
9
Location close to the airport is repeatedly praised ('Close to the airport', 'hotel is near airport in a quiet area'), though reviewers note it is less convenient for exploring the rest of the city.
Room Quality
8
Rooms are described as large and comfortable but somewhat dated for a 5-star property ('A little dated for a 5 Star hotel, the rooms need an update'), so quality is solid but shows signs of needing refresh.
Amenities
9
Amenities are well regarded: good pool (one review calls it the best in Vietnam), interconnecting rooms, and useful services; weekend Yum Cha and ground-floor restaurant are praised.
Value for Money
8.6
Value is viewed positively in several comments (e.g., 'absolutely delicious and so affordable!!', good breakfast for families), though the dated rooms temper perceived 5-star value slightly.
Food and Beverage
8.3
Breakfast and specific dining options (Yum Cha, ground-floor restaurant) receive strong praise, but there are recurring cons: limited international/child-friendly options and an early kitchen closing time noted by guests.
Overall Experience
8
Overall stays are frequently described as 'wonderful' and guests indicate they would return; however some issues (dated rooms, limited restaurant options, occasional staff variability, music choice) keep the overall score slightly below top-tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious Accommodation with Premium Amenities

State-of-the-Art Facilities: The Eastin Grand Hotel Saigon is centrally located and offers a range of top-notch facilities including an outdoor swimming pool, a well-equipped fitness centre, and a relaxing day spa.

Elegant and Modern Rooms: The well-appointed rooms feature modern designs, full-length windows with city views, and amenities like a flat-screen TV, minibar, and personal safe. Unwind with a cup of tea or coffee after a busy day in the city.

Diverse Dining Options: Indulge in a variety of culinary experiences at the hotel's dining venues. From hearty buffet breakfasts at Café Saigon to Chinese favorites at Tung Garden, there's something for every palate.

Experience luxury and convenience at Eastin Grand Hotel Saigon - book your stay now for an unforgettable experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that hotel may contact the cardholder for verification purposes.

Shuttle bus service to airport and city center is available on request with a fixed schedule. Guests who wish to utilize the service are required to contact the tour desk or reception at least 2 hours in advance.

Please note that guest must provide valid credit card for pre-authorization upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

8.7
Based on 1950 reviews
Cleanliness: 9.3
Service: 9.4
Location: 9
Room Quality: 8
Amenities: 9
Value for Money: 8.6
Food and Beverage: 8.3
Overall Experience: 8
M
Ming Yang • solo_traveller • au
8
2026-10-31 • via Nuitee
C
chabene • couple • hk
9
2026-10-31 • via Nuitee
S
Sung Ling • solo_traveller • tw
8
2026-10-31 • via Nuitee
D
DON • couple • us
10
2026-10-29 • via Nuitee
M
Muhammad Alfian Umar • family_with_children • my
10
Pros:

Your staff are friendly, helpful and professional

2026-10-24 • via Nuitee
L
Lev Levitsky • family_with_children • ru
10
2026-10-22 • via Nuitee
L
Lauren • couple • au
10
Pros:

Highly recommend!! The beautiful team at the Eastin were so very accommodating upon arrival to our last stay. Super friendly staff every single day. The lady at the sports bar was also very accommodating when it came to our 5 year old picky eater!! Thank you 🙏🏻
The yum Cha they have on level one on weekends only was out of this world! It was that good we even tried the restaurant for dinner twice! Absolutely delicious and so affordable!!

2026-10-20 • via Nuitee
T
Thomas • solo_traveller • de
6
Pros:

Die Mitarbeiter wahren bemüht, aber ich wohl kein VIP

Cons:

Restaurant hatte bereit um 21:00 Uhr die Küche zu.

2026-10-18 • via Nuitee
C
Cliquot • family_with_children • fr
10
2026-10-17 • via Nuitee
P
Perveen • extended_group • au
9
Great business hotel
Pros:

Great breakfast with wide selection of options. Very attentive and polite staff.

2026-10-12 • via Nuitee
N
Niall • couple • hk
8
2026-10-11 • via Nuitee
D
Ding • solo_traveller • vn
10
2026-10-11 • via Nuitee
B
Bich • couple • dk
9
2026-10-09 • via Nuitee
H
Hiro • solo_traveller • vn
10
2026-10-07 • via Nuitee
S
Sze • solo_traveller • ca
5
2026-09-19 • via Nuitee
T
Thi My Thu • family_with_children • vn
10
2026-09-14 • via Nuitee
P
Peter • solo_traveller • de
9
Been nice and surley will return
Pros:

Hotel is near airport in a quite area , Breakfast is very good and stuff very friendly .

Cons:

In the restaurants missing international food .

2026-08-31 • via Nuitee
E
Eman • family_with_children • kw
8
Wonderful Stay
Pros:

This was our first stay at Eastin Grand Hotel Vietnam, and we had a wonderful overall experience. I initially thought arranging tours might be difficult due to the hotel’s location, but everything was very easy. I booked all our tours through Booking.com and simply made sure they offered hotel pick-up and drop-off in District 3, and we had no issues at all.

The hotel itself is elegant, the ground-floor restaurant serves delicious food, and the staff were consistently polite, friendly, and helpful.

Overall, a very enjoyable stay, and we would be happy to return!

Cons:

The only thing I would suggest improving is the music in the lobby and restaurant. Unfortunately, the choice of music was quite unpleasant and distracting and took away from the otherwise lovely atmosphere.

2026-08-24 • via Nuitee
B
Belinda • couple • au
9
Lovely stay , friendly and helpful staff
Pros:

Staff were very helpful

2026-08-24 • via Nuitee
M
MASAKO • solo_traveller • jp
6
2026-08-20 • via Nuitee