Eastin Grand Hotel Saigon

Hotels
•
Eastin Hotels & Residences
8.7 (1944 reviews)
253 Nguyen Van Troi , Ho Chi Minh City , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Polite and courteous staff
Clean and spacious rooms
Excellent amenities
Cons:
Inconsistency in service response
Location may not be ideal for all

Categories

Cleanliness
8.59
Rooms were clean and well-kept with lovely decor.
Service
8.56
Staff was polite and courteous, although some inconsistencies were noted.
Location
8.6
Convenient to the airport, though a bit far from the city center.
Room Quality
9.05
Rooms are spacious, well-equipped, and luxurious with great decor.
Amenities
9.08
Excellent facilities including a nice pool, gym, and good breakfast.
Value for Money
8.54
The hotel offers great value for the quality of stay.
Food and Beverage
8.59
Breakfast buffet had ample variety, providing good options.
Overall Experience
8.56
A very good hotel with a couple of areas for service improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:45

Property Description

Luxurious Accommodation with Premium Amenities

State-of-the-Art Facilities: The Eastin Grand Hotel Saigon is centrally located and offers a range of top-notch facilities including an outdoor swimming pool, a well-equipped fitness centre, and a relaxing day spa.

Elegant and Modern Rooms: The well-appointed rooms feature modern designs, full-length windows with city views, and amenities like a flat-screen TV, minibar, and personal safe. Unwind with a cup of tea or coffee after a busy day in the city.

Diverse Dining Options: Indulge in a variety of culinary experiences at the hotel's dining venues. From hearty buffet breakfasts at Café Saigon to Chinese favorites at Tung Garden, there's something for every palate.

Experience luxury and convenience at Eastin Grand Hotel Saigon - book your stay now for an unforgettable experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that hotel may contact the cardholder for verification purposes.

Shuttle bus service to airport and city center is available on request with a fixed schedule. Guests who wish to utilize the service are required to contact the tour desk or reception at least 2 hours in advance.

Please note that guest must provide valid credit card for pre-authorization upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for VND 950,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1944 reviews
Cleanliness: 8.59
Service: 8.56
Location: 8.6
Room Quality: 9.05
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.56
H
Holger • couple • de
8
2026-04-11 • via Nuitee
I
Induruwa • family_with_children • au
9
Pros:

Staff were very good and the food was excellent

Cons:

Carpets were mildly smelly but wasn't a concern

2026-04-09 • via Nuitee
I
Iana Christine • extended_group • ph
10
Pros:

I enjoy my stay in Ho Chi Minh City and Eastin Grand Hotel is one of the reason.

2026-04-08 • via Nuitee
S
Sam • extended_group • tw
8
2026-04-08 • via Nuitee
I
Ian S • couple • au
9
Excellent and consistent. The staff are exceptional
Pros:

Always a first rate hotel to stay in

2026-04-07 • via Nuitee
M
Ming Chung • couple • tw
9
櫃檯人員協助我聯絡計程車車司機，讓我順利取回遺失的手機，相當感謝櫃檯人員VI
Pros:

早餐相當豐富，櫃檯人員及大廳人員親切且積極，健身房器材齊全，有迎賓酒/飲品免費兌換券可至飯店內酒吧兌換。

2026-04-07 • via Nuitee
D
Dinh Khoa • family_with_children • sg
7
Good stay but need more flexibility for booking policy
Pros:

Central location

Cons:

Booking policy are very strict for special case.

2026-04-07 • via Nuitee
F
Francesco • solo_traveller • it
9
2026-04-06 • via Nuitee
T
Tony • family_with_children • gb
9
2026-04-05 • via Nuitee
J
John • family_with_children • us
10
Excellent!
Pros:

Immediately after checking into our first room, we noticed a persistent, moldy smell. We went straight back to the front desk to let them know. The staff could not have been more professional or helpful. They were completely "on top of it"—they moved us to a new room without any hesitation or hassle. The second room was spotless and fresh, exactly what we were looking for. The hotel staff handle a problem so quickly and gracefully. Because of their fast response and great attitudes, we ended up having a fantastic stay. We would definitely return knowing that the management here truly cares about their guests' comfort! And the breakfast buffet was excellent!

2026-04-02 • via Nuitee
W
wolfgang • couple • de
10
Pros:

War das sechste Mal im Eastin Grand Hotel,das sagt alles!!😁

2026-04-02 • via Nuitee
E
Elianor • couple • au
9
Very happy , would definitely re book
Pros:

Lovely staff , clean and comfortable.

2026-04-02 • via Nuitee
Z
Zwerenz • solo_traveller • de
7
2026-04-02 • via Nuitee
S
Sara • couple • gb
10
Highly recommended
Pros:

Everything and everyone was lovely

Cons:

Didn’t stay long enough

2026-03-31 • via Nuitee
H
Holt • family_with_children • no
9
2026-03-30 • via Nuitee
J
Jason • family_with_children • gb
7
Pros:

Great location for the airport as overnight stay

Cons:

Overpowering smell of lemongrass in the room which gave us sore throat and headache. I think this was to make the musty smell

2026-03-30 • via Nuitee
M
Marc • family_with_children • fr
10
Pros:

L hôtel est parfait, la situation est très bonne. Je recommande cet hôtel. Petit déjeuner exceptionnel le matin.

Cons:

Je n'ai rien à dire, c'était très bien

2026-03-30 • via Nuitee
M
Marc • family_with_children • fr
10
Pros:

Le lieux, l'hôtel, ses équipements, le petit déjeuner, la propreté

Cons:

Tout était parfait

2026-03-30 • via Nuitee
F
Felinda • couple • gb
10
2026-03-26 • via Nuitee
T
Trang • couple • vn
10
2026-03-26 • via Nuitee