Eastin Grand Hotel Saigon

Hotels
•
Eastin Hotels & Residences
8.7 (1915 reviews)
253 Nguyen Van Troi , Ho Chi Minh City , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Polite and courteous staff
Clean and spacious rooms
Excellent amenities
Cons:
Inconsistency in service response
Location may not be ideal for all

Categories

Cleanliness
8.59
Rooms were clean and well-kept with lovely decor.
Service
8.56
Staff was polite and courteous, although some inconsistencies were noted.
Location
8.6
Convenient to the airport, though a bit far from the city center.
Room Quality
9.05
Rooms are spacious, well-equipped, and luxurious with great decor.
Amenities
9.08
Excellent facilities including a nice pool, gym, and good breakfast.
Value for Money
8.54
The hotel offers great value for the quality of stay.
Food and Beverage
8.59
Breakfast buffet had ample variety, providing good options.
Overall Experience
8.56
A very good hotel with a couple of areas for service improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:45

Property Description

Luxurious Accommodation with Premium Amenities

State-of-the-Art Facilities: The Eastin Grand Hotel Saigon is centrally located and offers a range of top-notch facilities including an outdoor swimming pool, a well-equipped fitness centre, and a relaxing day spa.

Elegant and Modern Rooms: The well-appointed rooms feature modern designs, full-length windows with city views, and amenities like a flat-screen TV, minibar, and personal safe. Unwind with a cup of tea or coffee after a busy day in the city.

Diverse Dining Options: Indulge in a variety of culinary experiences at the hotel's dining venues. From hearty buffet breakfasts at Café Saigon to Chinese favorites at Tung Garden, there's something for every palate.

Experience luxury and convenience at Eastin Grand Hotel Saigon - book your stay now for an unforgettable experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that hotel may contact the cardholder for verification purposes.

Shuttle bus service to airport and city center is available on request with a fixed schedule. Guests who wish to utilize the service are required to contact the tour desk or reception at least 2 hours in advance.

Please note that guest must provide valid credit card for pre-authorization upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for VND 950,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1915 reviews
Cleanliness: 8.59
Service: 8.56
Location: 8.6
Room Quality: 9.05
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.56
N
Nat Busa • family_with_children • it
7
Pros:

Ok

2026-03-07 • via Nuitee
O
Oleksii • couple • vn
1
2026-03-06 • via Nuitee
D
Doan • couple • au
10
2026-03-06 • via Nuitee
K
Kevin • couple • gb
9
Pros:

Lean and all amenities kept in good order. Staff in all areas absolutely brilliant helpful could not do enough for you

2026-03-05 • via Nuitee
D
Desislava Neykova • family_with_children • bg
10
2026-03-05 • via Nuitee
C
Chloe • extended_group • gb
10
Very helpful staff!
Pros:

Fantastic staff, lovely hotel!

2026-03-05 • via Nuitee
M
Marcus H. Langston • solo_traveller • gb
5
Badly trained staff in a mediocre and overpriced airport hotel.
Pros:

Didnt have time to use the pool but it made for a nice photo. The bed was comfortable and the lights / tv etc easy to use. Very close to the airport.

Cons:

The usual Vietnam lack of training or comprehension. Just basic hospitality norms that are not taught or learnt. Like not providing a jug or glass of water with lunch, just a paid for plastic bottle for such a ridiculously small price it probably came out of the tap. I wanted to leave my key in the power so i could charge my laptop (whilst I went out of the hotel for lunch!) but even getting an extra key couldn't be comprehended and a big fuss about having to give both back at check out etc.

2026-03-04 • via Nuitee
M
Manh Can • family_with_children • de
9
5 Sterne
Pros:

Sehr freundlich Empfang

2026-03-02 • via Nuitee
A
Agnieszka • family_with_children • pl
8
2026-03-01 • via Nuitee
S
Shreyansh Shantivallabh • couple • in
8
2026-03-01 • via Nuitee
K
KATSUHIRO • couple • jp
10
2026-02-28 • via Nuitee
N
Natan • solo_traveller • es
9
2026-02-27 • via Nuitee
S
Sebastien • family_with_children • fr
9
2026-02-27 • via Nuitee
N
Natallia • family_with_children • by
9
2026-02-27 • via Nuitee
X
Xuan dong • couple • hk
8
Hài lòng
Pros:

Lịch trình thay đổi, tôi đề nghị check in sớm. Khách sạn đã rất hỗ trợ khi họ còn phòng trống.

2026-02-27 • via Nuitee
C
Chen Yu • solo_traveller • tw
10
2026-02-23 • via Nuitee
C
Chen Yu • solo_traveller • tw
10
2026-02-23 • via Nuitee
J
Johann • couple • at
9
2026-02-23 • via Nuitee
Q
Quang • couple • vn
10
2026-02-11 • via Nuitee
Q
Quang • solo_traveller • vn
10
2026-02-11 • via Nuitee