Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very convenient location near the light rail
Well-appointed, spacious rooms with comfortable beds
Nice pool facilities (indoor and outdoor) and family activities
Clean rooms reported by many guests
On-site parking available and appreciated
Cons:
Reception often unresponsive; long check-in waits reported
Breakfast frequently described as crowded or poorly presented
Some cleanliness issues (isolated dirty rooms, cockroaches by indoor pool)
Value for money concerns — several guests disappointed by price vs. experience
Queues and staffing issues in the kids' play area
Occasional broken room amenities (e.g., air conditioning) and delays in room changes
Elevator capacity problems during busy periods

Categories

Cleanliness
7.6
Generally clean rooms reported by several guests, but some mentions of unclean rooms, broken AC, and reports of cockroaches near the indoor pool lowered the score.
Service
7
Mixed service: several guests praised polite staff, but multiple complaints about reception not answering phones, long check-in waits and staff impatience indicate inconsistent service.
Location
9.5
Consistently noted as convenient and close to the light rail / city points — repeatedly described as a strong positive.
Room Quality
9
Many guests described spacious, comfortable rooms with good beds; a minority experienced issues (AC, need for room change), but overall room quality is high.
Amenities
9
Pools and family facilities are frequently praised (indoor/outdoor pools, kids' play area), though some operational issues (queues, staff oversight, elevator capacity) were reported.
Value for Money
6.4
Several guests felt the price did not match what they received and expressed disappointment — value perception is notably weaker than other areas.
Food and Beverage
8.3
Breakfast received mixed feedback: some guests enjoyed a good, varied breakfast while others found it crowded, poorly presented or disappointing.
Overall Experience
8.8
Most stays described as pleasant with standout pools, rooms and location, though some guests had strongly negative experiences; overall impression is positive with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:31

Property Description

Luxurious Spa Center and Sauna
Indulge in relaxation with our spa and sauna facilities to rejuvenate your senses after a day of exploring Jerusalem.

Outdoor Pool and Fitness Center
Stay active during your stay with access to our seasonal outdoor pool and well-equipped fitness center.

Convenient Amenities
Benefit from a 24-hour front desk, cash machine, and on-site shops at our glatt kosher property for a hassle-free experience.

To book your stay at Ramada Jerusalem Hotel and experience these amazing features, make your reservation now!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that on Saturday and Jewish holidays, check-in is only possible 2 hours after sunset. When booking more than 4 rooms, different policies and additional supplements apply.

Please note that the Outdoor pool may be closed earlier during certain dates due to outdoor events.

On Friday night full-board includes in your price.

We thank you and appreciate your understanding.

Parking is upon availability bases on First come, First served.

Dear Guests,
Please note that due to the current situation, some hotel services and facilities may be temporarily closed or operating under limited capacity. We highly recommend contacting the hotel directly prior to your arrival to verify the availability of specific services during your stay. Thank you for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Location

Guest Reviews

8.2
Based on 3026 reviews
Cleanliness: 7.6
Service: 7
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 6.4
Food and Beverage: 8.3
Overall Experience: 8.8
D
David • family_with_children • il
7
Pros:

מקום נקי, חדר יפה

Cons:

שירות לוקה בחוסר.. מציל בריכה ששוכח את התפקיד שלו ומחפש לריב עם אנשים

2026-09-12 • via Nuitee
I
Inbal • solo_traveller • il
10
2026-09-12 • via Nuitee
T
Tendler • solo_traveller • il
9
2026-09-12 • via Nuitee
C
Catherine • solo_traveller • il
9
Pros:

Tout

2026-09-11 • via Nuitee
M
Manar • solo_traveller • il
10
2026-09-11 • via Nuitee
S
Shahar • solo_traveller • il
10
2026-09-11 • via Nuitee
G
galit • extended_group • il
9
2026-09-11 • via Nuitee
S
Shlomo • couple • il
6
2026-09-10 • via Nuitee
עזריאל • couple • il
10
Pros:

צוות מקסים.
חנות התכשיטים נהדרת.

Cons:

בחנות אין עיתונים

2026-09-10 • via Nuitee
D
David • couple • il
10
נחנו מאד. היה רגוע ושקט. האווירה היתה נעימה מאד
Pros:

היה שקט, נקי, מניינים מסודרים ובזמן, האוכל טעים מאד ובשפע ב"ה

Cons:

המחיר היה קצת גבוה. לא מוגזם אבל קצת גבוה

2026-09-09 • via Nuitee
S
Sara • solo_traveller • il
9
Pros:

הבריכות מדהימות

Cons:

לא אהבנו שהגשתם חביתות קרות בארוחת בוקר. פשוט תחממו את מגש החביתות וזה יהיה מושלם

2026-09-09 • via Nuitee
הודיה • couple • il
10
מלון נקי מסודר צוות 10
Pros:

מלון נקי ולא רחוק מעיר

Cons:

המים היו קרים בבריכה

2026-09-09 • via Nuitee
S
Sikurel • family_with_children • il
10
מלון שווה ביותר מחכים לביקור הבא!
Pros:

כמו תמיד אירוח מושלם יחס הצוות תמיד אדיב במיוחד. גם אנשי הניקיון מסבירים פנים ואדיבים.
ארוחת בוקר שווה עם מגוון גבינות וסלטים. לחמי מחמצת ומכונות קפה לא חסר דבר. החדר יפה מרווח. תמורה שווה למחיר.

Cons:

אם היה קינוח פיצי כמו מוס היה נחמד

2026-09-09 • via Nuitee
שריקי • couple • il
10
Pros:

מלון מדהים עם צוות אדיב שנותן שירות מכל הלב

2026-09-09 • via Nuitee
I
itamar • family_with_children • il
9
אחלה מקום. ארוחת בוקר הכי טובה שראיתי בארץ
Pros:

אוכל
בריכה

Cons:

כלום

2026-09-09 • via Nuitee
חג'ג' • solo_traveller • il
9
2026-09-08 • via Nuitee
S
Sagi • solo_traveller • il
9
2026-09-08 • via Nuitee
M
Memi Lavi • couple • il
9
2026-09-08 • via Nuitee
וקסמן • family_with_children • il
10
2026-09-08 • via Nuitee
מזרחי • couple • il
10
היה מצוין מהנה מרגיע המשיכו כך עלו והצליחו
Pros:

הכל היה מצויין המשיכו כך
ונשמח להתארח שוב אצלכם
תודה רבה

Cons:

אין תלונות ב"ה

2026-09-08 • via Nuitee