Hotel Loma Real

Hotels
8.8 (221 reviews)
Carretera Costera 200 km 244 , Tapachula , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Service
Cleanliness
Food quality
Room comfort
Amenities
Cons:
Slow service
Maintenance issues
Hot water availability

Categories

Cleanliness
8.44
Mentioned as clean but had issues like lack of hot water and room cleaning delays.
Service
9.01
Service was noted as friendly but had some delays and issues with attention.
Location
8.75
General sentiment was positive, though some reviews noted maintenance issues.
Room Quality
8.8
Rooms described as comfortable and spacious but had some concerns about amenities.
Amenities
8.93
Several amenities were praised, including a beautiful pool and acceptable pet policy.
Value for Money
8.49
Decent value considering the positive aspects, but some improvements needed.
Food and Beverage
8.74
Food was generally praised but received some complaints about service speed.
Overall Experience
9.21
Overall a positive experience with many enjoyable aspects despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:13

Property Description

Luxurious Accommodations
Indulge in our modern rooms featuring plasma-screen TVs, free Wi-Fi, and comfortable bedding options.

Scenic Dining Experience
Enjoy a culinary journey at El Cafetal restaurant with delicious Mexican and regional dishes while taking in panoramic views of the city.

Relaxation and Recreation
Unwind by the outdoor pool, stay active in the gym, or sip on cocktails at the bar with stunning night views.

Experience the perfect blend of comfort and convenience at Hotel Loma Real. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    Wired internet is available in the business centre and costs MXN 52.53 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 420 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 221 reviews
Cleanliness: 8.44
Service: 9.01
Location: 8.75
Room Quality: 8.8
Amenities: 8.93
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 9.21
L
Luckender solo_traveller us
7
2026-03-14 via Nuitee
Y
Yolanda family_with_children mx
10
Pros:

El paisaje

Cons:

Que el baño no se llenaba rápido y si entraban 2 personas no se podía que se quedaba sucio

2026-03-07 via Nuitee
M
Michel family_with_children us
10
2026-02-14 via Nuitee
H
Hermann couple ca
8
Buen servicio
Pros:

Todo bien

Cons:

Bien

2026-01-28 via Nuitee
W
Wilfried couple cr
4
Nicht besonders
Pros:

Parkplatz

Cons:

Essen in Hotel

2026-01-26 via Nuitee
R
Rodas family_with_children gt
10
Excelente ubicación limpio
Pros:

La comida 😊 excelente

Cons:

Todo está bien

2026-01-23 via Nuitee
R
Roblero couple us
7
2026-01-21 via Nuitee
C
Claudia Onelia family_with_children gt
5
Mala elección
Pros:

Nada

Cons:

La comida y la atención del personal

2026-01-20 via Nuitee
D
Diana couple gt
8
Pros:

La limpieza y seguridad

2026-01-19 via Nuitee
V
Viergelie couple us
7
2026-01-19 via Nuitee
E
Estephany solo_traveller mx
8
2026-01-19 via Nuitee
J
Jose couple us
10
Great place to stay when on vacation
Pros:

Clean safe friendly and beautiful

2026-01-16 via Nuitee
L
Lucy couple gb
7
A good option for a night in Tapachula away from the hustle and bustle.
Pros:

The hotel is out of the main town and is in a quiet area with good parking. The room was spacious although a little dated compared to the photos. Our room was quiet though which was good. Breakfast was also good with plenty of choice. It’s a good option if you need a night near Tapachula for a good price.

Cons:

The front of house staff were not very welcoming, as a tourist we were mainly just stared at. The room was comfortable enough but wasn’t that clean for example there was dust down beside the bed so could have been a bit better.

2026-01-10 via Nuitee
J
Jorge family_with_children gt
10
Pros:

Muy cómodo

2026-01-04 via Nuitee
M
Mirna Rocío family_with_children mx
9
Pros:

La amabilidad del servicio y comodidad

Cons:

Talvez mejorar los camastros de la alberca

2026-01-03 via Nuitee
P
Paulo Cesar family_with_children mx
8
Muy buen hotel
Pros:

El hotel luce nuevo a pesar de los años, la alberca muy bonita, las habitaciones de muy buen tamaño.

2025-12-31 via Nuitee
J
Juan José family_with_children gt
10
Una excelente opción, a un excelente precio
Pros:

¡Un hotel muy bonito, habitaciones cómodas y amplias, todo muy limpio, bonita piscina, el personal súper amable y la comida excepcional!

Cons:

Nada que objetar

2025-12-30 via Nuitee
M
Monica family_with_children gt
10
2025-12-29 via Nuitee
M
MARTHA couple mx
8
BUENO
Pros:

LA COMIDA ES BUENA EN SABOR , EL SERVICIO MUY TARDADO , MAS DE 1 HORA TUVIMOS QUE ESPERAR

Cons:

LA LIMPIEZA DE CUARTO LA HICIERON MUY TARDE , Y MUY TARDADO EL SERVICIO DEL RESTAURANTE

2025-12-17 via Nuitee
H
hugo family_with_children us
7
2025-12-16 via Nuitee