Hotel Loma Real

Hotels
8.8 (242 reviews)
Carretera Costera 200 km 244 , Tapachula , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Service
Cleanliness
Food quality
Room comfort
Amenities
Cons:
Slow service
Maintenance issues
Hot water availability

Categories

Cleanliness
8.44
Mentioned as clean but had issues like lack of hot water and room cleaning delays.
Service
9.01
Service was noted as friendly but had some delays and issues with attention.
Location
8.75
General sentiment was positive, though some reviews noted maintenance issues.
Room Quality
8.8
Rooms described as comfortable and spacious but had some concerns about amenities.
Amenities
8.93
Several amenities were praised, including a beautiful pool and acceptable pet policy.
Value for Money
8.49
Decent value considering the positive aspects, but some improvements needed.
Food and Beverage
8.74
Food was generally praised but received some complaints about service speed.
Overall Experience
9.21
Overall a positive experience with many enjoyable aspects despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:13

Property Description

Luxurious Accommodations
Indulge in our modern rooms featuring plasma-screen TVs, free Wi-Fi, and comfortable bedding options.

Scenic Dining Experience
Enjoy a culinary journey at El Cafetal restaurant with delicious Mexican and regional dishes while taking in panoramic views of the city.

Relaxation and Recreation
Unwind by the outdoor pool, stay active in the gym, or sip on cocktails at the bar with stunning night views.

Experience the perfect blend of comfort and convenience at Hotel Loma Real. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    Wired internet is available in the business centre and costs MXN 52.53 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 420 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 242 reviews
Cleanliness: 8.44
Service: 9.01
Location: 8.75
Room Quality: 8.8
Amenities: 8.93
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 9.21
N
Norma Yurit • solo_traveller • mx
10
Pros:

La vegetación que rodea al hotel

2026-05-02 • via Nuitee
N
Nelson • solo_traveller • gt
10
2026-04-30 • via Nuitee
A
Alberto • solo_traveller • gy
9
2026-04-26 • via Nuitee
G
Giambattista • solo_traveller • gt
9
2026-04-20 • via Nuitee
A
Alvaro Leonardo • solo_traveller • gt
9
Pros:

Su desayuno buffet estaba increíble

Cons:

Quizá el personal de recepción debería cambiar de actitud, y desde de la habitación siempre se escuchaba el sonido de las las personas en las habitaciones que estaban al lado

2026-04-14 • via Nuitee
Y
Yasmina Yvette • couple • mx
8
Estancia
Cons:

Mobiliario muy antiguo y camas algo deteriorada

2026-04-13 • via Nuitee
L
lopez • extended_group • gt
8
2026-04-12 • via Nuitee
J
José carlos • family_with_children • mx
8
BUENA
Pros:

LA UBICACION EXCELENTE, UN LUGAR TRANQUILO.
EL DESAYUNO BASTANTE BIEN. LAS COCINERAS PUDIERAN ESTAR UN POQUITO MAS ATENTAS PARA ENTREGAR LA COMIDA COMO SE LES PIDE.

Cons:

NO HABIA JABON PARA LAVARSE LAS MANOS (FRASCOS VACIOS).
HICE 3 SOLICITUDES A LA LIMPIEZA Y NO SE RESOLVIO.

2026-04-07 • via Nuitee
R
Rodas • family_with_children • gt
10
2026-04-06 • via Nuitee
G
gordillo • family_with_children • mx
10
Pros:

Amabilidad

2026-04-04 • via Nuitee
J
JORGE • family_with_children • gt
9
Pros:

La ubicación, las habitaciones y la comida.

Cons:

La atención de los de recepción, no son muy amables y me hicieron esperar mucho para darme las habitaciones estando ya pagadas, de hecho ellos me decían que yo ya me había hospedado una semana antes y que mi reserva no estaba, luego una de las habitaciones me la entregaron hasta las cinco de la tarde cuando el check-in es a las tres, muy poco personal en el restaurante y no se dan a basto para atender cuando hay mucha afluencia de personas en el lugar.

2026-04-04 • via Nuitee
O
Otto rene • family_with_children • gt
8
2026-04-03 • via Nuitee
L
Lucky • couple • gt
9
Cons:

El baño tenía un olor raro,

2026-04-03 • via Nuitee
L
Lucky • couple • gt
8
2026-04-03 • via Nuitee
P
Par • solo_traveller • gt
9
2026-03-30 • via Nuitee
J
Jorge hector • couple • gt
10
Riquísimo
Pros:

Todo

Cons:

Lo lejos

2026-03-28 • via Nuitee
M
Mike Corona • family_with_children • mx
10
2026-03-24 • via Nuitee
F
Flavia • family_with_children • mx
8
2026-03-18 • via Nuitee
L
Lucrecia • solo_traveller • gt
8
2026-03-16 • via Nuitee
A
Aurelio • family_with_children • mx
10
Pros:

Las habitaciones y la alberca

2026-03-15 • via Nuitee