BON Hotel Waterfront Richards Bay

Hotels
•
BON Hotels
8.2 (1738 reviews)
Corner of Bridgetown Road and Pioneer Road, Tuzi Gazi Waterfront , Richards Bay , za

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Spacious rooms
Cons:
Noise disturbances
Missing amenities
Poor food quality

Categories

Cleanliness
7.91
Multiple reviews indicated cleanliness issues, including missing items and cockroaches.
Service
9.38
Guests consistently praised the friendliness and professionalism of the staff.
Location
8.92
The location received positive remarks but was affected by external noise.
Room Quality
8.37
Rooms are described as spacious and nice, though some had issues like missing items.
Amenities
7.9
Some missing amenities like a toilet brush and iron caused disappointment.
Value for Money
7.36
Perceived as not good value for money given certain negative experiences.
Food and Beverage
7.41
The breakfast was poorly reviewed even if some other food experiences were positive.
Overall Experience
8.38
The experience was mixed with positive elements overshadowed by several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:55

Property Description

Stylish Waterfront Accommodation
Experience luxury at BON Hotel Waterfront Richards Bay with elegantly furnished rooms offering stunning views of the bay. Enjoy spacious rooms with en-suite bathrooms, king-size beds, air conditioning, and satellite TV for a comfortable stay.

Ship to Shore Restaurant
Indulge in culinary delights at the hotel's Ship to Shore Restaurant with an open plan design for interactive dining. Treat yourself to a full English breakfast, lunch, and dinner while witnessing the preparation of your meals.

Relaxing Pool Deck
Unwind on the pool deck overlooking the Tuzi Gazi Waterfront while sipping sundowners. The swimming pool area offers a unique experience with a seating pool where you can enjoy meals or drinks while relaxing in shallow waters.

Book now for a luxurious waterfront getaway at BON Hotel Waterfront Richards Bay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: RCB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1738 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 7.41
Overall Experience: 8.38
M
mpilonhlemdunge • NONE
10
Staff
Pros:

Staff has been friendly, HSK team need to provide all sizes of Gowns for guests not only size Small.

2026-07-01 • via Tripadvisor
S
Siyabonga • solo_traveller • za
10
2026-07-01 • via Nuitee
N
Nathi • solo_traveller • za
8
2026-06-29 • via Nuitee
D
Dr Sally • couple • za
9
Happy
Pros:

Everything

Cons:

Noise

2026-06-29 • via Nuitee
M
Mokae • solo_traveller • za
4
Pros:

View from my room

Cons:

Poor wifi connection. I had to use my own wifi and YouTube credentials.

2026-06-24 • via Nuitee
M
Melissa • couple • za
8
Lovely hotel, beautifully decorated, great breakfast.
Pros:

Clean and lovely living areas and friendly and helpful staff

Cons:

There is a bar next door that played loud music until late into the night

2026-06-22 • via Nuitee
F
Fabrice • solo_traveller • za
10
2026-06-21 • via Nuitee
S
Siphiwe • solo_traveller • sa
10
Pros:

Beautiful rooms

2026-06-20 • via Nuitee
B
Barry • couple • za
9
Fabulous stay, see you the same time next year.
Pros:

Excellent stay, clean and well maintained. Staff were excellent, and we were treated very well.
Thank you, Bon Hotel.

Cons:

The restaurant was quite pricy as well as the drinks, even for this level of hotel.

2026-06-19 • via Nuitee
P
Puseletso • extended_group • za
10
2026-06-18 • via Nuitee
P
Puseletso • extended_group • za
10
2026-06-18 • via Nuitee
M
Mbalenhle • solo_traveller • za
10
2026-06-18 • via Nuitee
M
Mbalenhle • couple • za
10
I am Happy that I booked BON Hotel Richardbay the place is clean and has a perfect location and the view
Pros:

Everything.

The hospitality,view etc

Cons:

Nothing

2026-06-16 • via Nuitee
N
Nokuthula • couple • za
5
Hotel itself was not bad
Pros:

Clean, food was good, stuff were great.

Cons:

The place could do with sound proofing as the noise till the am’s is unbearable. Aircon was also not adjustable in our room.

2026-06-15 • via Nuitee
N
Neeran • solo_traveller • za
6
The hotel is really lovely but the weekend isnt relaxing because of the really load music
Pros:

The freshness and warmth when you enter.

Cons:

The location being next to a club. Extremely rowdy till like 4am

2026-06-09 • via Nuitee
Q
Quentin • couple • za
4
Very disappointing
Pros:

Position

Cons:

No towels
No reverse cycle aircon on cold night
Staff saying they’ll fix things then don’t
Breakfast terrible- buffet terrible

2026-06-08 • via Nuitee
L
Lyn • couple • us
10
2026-06-04 • via Nuitee
W
William • solo_traveller • us
9
2026-06-04 • via Nuitee
M
mlungisishabalal2026 • Business
4
Good location. Terrible Breakfast Service. Below-average facilities.
Pros:

The breakfast service was terrible. Everything was empty. I waited for over 20 minutes for refills, which never came through. I was late for my meeting after waiting for breakfast, which never came through. Terrible service. I would not recommend the hotel to anyone. The TV in the room had no good channels, the smart aspects of the TV were not working (Netflix, YouTube, etc.). Unbelievable for a hotel of this standard! BON Hotel Richards Bay is not recommended until I hear something different!

2026-06-03 • via Tripadvisor
G
Gumede • family_with_children • za
10
Pros:

I had booked my mother a stay the weekend after her 60th birthday. She loved the stay and said that the staff was welcoming and friendly.

2026-05-28 • via Nuitee