Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Nice pool
Helpful staff
Variety in breakfast
Cons:
Poor reception service
Dated rooms
Some amenities need renewal

Categories

Cleanliness
7.94
Some concerns raised about the condition of the carpet in the room.
Service
8.61
Staff was generally described as pleasant and helpful.
Location
8.45
Multiple reviews praised the hotel location, calling it convenient.
Room Quality
7.9
Some rooms were described as dated and needing renovation.
Amenities
8.43
The swimming pool and breakfast were highlighted positively.
Value for Money
8.39
Overall quality aligns well with expectations for a 4-star hotel.
Food and Beverage
8.44
Breakfast received high praise, although one restaurant was noted as disappointing.
Overall Experience
8.21
Mixed but generally positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:19

Property Description

Scenic Hilltop Location
Nestled amidst the lush rainforests of Borneo, this resort offers a tranquil escape with stunning views and a serene ambiance.

Diverse Dining Options
Indulge in a gastronomic adventure with 4 unique restaurants serving delectable dishes ranging from local delicacies to international cuisine.

Recreational Activities Galore
From tennis and squash to karaoke nights, this hotel provides a plethora of activities for guests to unwind and enjoy their stay.

To experience the best of nature and luxury, book your stay at this tropical paradise now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDK

Location

Guest Reviews

8.3
Based on 2376 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.21
W
William • solo_traveller • au
7
2026-11-01 • via Nuitee
K
Kathrin • family_with_children • de
5
Pros:

Wir sind sehr früh angereist und wir durften trotzdem sofort auf das Zimmer. Wir konnten uns Gepäck während eines Ausflug (mit Übernachtung) kosten und problemlos einstellen. Später aus checken war kein Problem. Das Personal war sehr freundlich.
Der Blick in den Dschungel.

Cons:

Das Hotel ist leider total in die Jahre gekommen. Die Ausstattung ist alt und abgenutzt. Auch der Pool müsste renoviert werden. Die Fassade ist auch nicht mehr schön. Wenn das Hotel mal komplett überholt wird, wäre die Anlage bestimmt wieder toll.

2026-11-01 • via Nuitee
M
Michael • solo_traveller • gb
5
2026-10-31 • via Nuitee
D
Dave • couple • nl
7
Een leuk hotel voor een kort verblijf
Pros:

Het personeel was ontzettend vriendelijk.
Ontbijt was ontzettend uitgebreid.

Cons:

Het hotel is gedateerd on zou wel een verfje kunnen gebruiken

2026-10-27 • via Nuitee
A
Andrew • couple • au
9
Nice, older style hotel with a great pool
Pros:

Lovely pool area, good breakfast, comfortable and clean room.

Cons:

It’s walkable into Sandakan harbour but easier to get a Grab.

2026-10-25 • via Nuitee
T
Tracey • couple • au
10
A beautiful jungle‑side escape with friendly service, stunning pool, grood meals, and a clean, comfortable large room. A
Pros:

We had a wonderful stay at Sabah Hotel, where the friendly welcome set the tone for a beautiful, clean, and relaxing experience. The location is excellent — close to the city centre yet just off the main highway, making it easy to find and convenient for exploring. The swimming pool was absolutely stunning, and we had so much fun floating our blow‑up drink holders around with cocktails in hand, surrounded by waterfalls, slides, and palm trees swaying gently in the breeze. Breakfast was lovely, made even more memorable by watching a monitor lizard wander calmly around the grounds, reminding us that the hotel is nestled right in the jungle with all its soothing natural sounds. Our room was clean, comfortable, and cared for daily by wonderful service staff, and the welcoming chips, nuts, and fruit basket were such a thoughtful touch. A truly enjoyable stay we’d happily recommend. Ps don’t forget to take in the amazing war memorial park to reflect our Aussie and English fallen soldiers and our Malay friends who gave up their lives for our mens.

2026-10-23 • via Nuitee
L
Lucille • couple • gb
6
Relax in the pool
Pros:

Pool and location good . Friendly staff

Cons:

Restaurants food was not good , may of been choices made

2026-10-22 • via Nuitee
A
Ashley • family_with_children • nz
10
Pros:

Fantastic pool and surrounds, huge room, huge bed, plantation café was very nice with big range of food

2026-10-20 • via Nuitee
Y
Yun tung • couple • au
8
Pros:

Super friendly staff and good buffet breakfast.

2026-10-19 • via Nuitee
T
Trengove • solo_traveller • gb
8
Value for money
Pros:

Short taxi ride to the airport

2026-10-16 • via Nuitee
A
Alison • family_with_children • my
10
2026-10-14 • via Nuitee
A
Alessandra • couple • it
7
2026-10-11 • via Nuitee
M
Martina • couple • it
7
2026-10-11 • via Nuitee
A
Alain RIVAL • solo_traveller • fr
9
Best place in Sandakan.
Pros:

An old fashion hotel with good service anf perfect cleanliness.

Cons:

Nothing

2026-10-11 • via Nuitee
D
Dave • couple • nl
7
Okay
Pros:

Personeel is ontzettend vriendelijk

Cons:

Het hotel moet echt opgeknapt worden, In het zwembad veel ontbrekende tegeltjes

2026-10-10 • via Nuitee
J
Jon • couple • es
9
2026-10-10 • via Nuitee
S
Sarah • couple • nz
10
Outstanding!
Pros:

We loved everything. Our room was ready 3 hours early so we checked in and then had the pool to ourselves for a couple of hours. Pool is gorgeous. Rooms were spacious and very comfortable. Staff were so lovely. We left early to catch a bus so missed the breakfast that was included. The staff arranged a free packed breakfast for us to take.

Cons:

Nothing. Loved it all!

2026-10-09 • via Nuitee
P
Ponnudurai • couple • my
9
2026-09-17 • via Nuitee
P
Paul • couple • gb
7
2026-09-17 • via Nuitee
L
Linda • solo_traveller • de
10
2026-09-14 • via Nuitee