Hotel Frances

Hotels
7.8 (1158 reviews)
Maestranza, 35 , Guadalajara , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Historical building
Central location
Clean rooms
Restaurant quality
Cons:
Elevator issues
Uncomfortable beds
Noise disturbances
Poor wifi connectivity

Categories

Cleanliness
7.51
Clean rooms are mentioned, but complaints about noise and maintenance issues affect perception.
Service
7.98
Staff was helpful but inconsistencies in service noted, especially regarding parking and elevator issues.
Location
9.02
Multiple reviews praise the hotel's excellent central location.
Room Quality
6.97
Mixed feelings due to issues with bed comfort and room setups.
Amenities
7.5
Amenities like the restaurant and rooftop bar are well-received, but wifi and condition of the hotel detract.
Value for Money
7.46
Value perception varies; some guests find it worth it due to location and charm, but others noted issues.
Food and Beverage
8.01
Positive remarks about the quality of food, though not all facilities were operational.
Overall Experience
7.98
Overall experiences vary, with many enjoying their stay despite encountering several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:02

Property Description

Panoramic Terrace with City Views

Experience breathtaking views of Guadalajara from our terrace at Hotel Frances. Enjoy a morning coffee or evening cocktail while taking in the cityscape.

Authentic Mexican Dining Experience

Indulge in traditional Mexican cuisine at Restaurant Molino Rojo. Start your day with a delicious buffet breakfast, savor a hearty lunch, or opt for a flavorful a la carte dinner.

Convenient Location near Major Attractions

Explore Guadalajara's rich culture with ease from our centrally located hotel. Visit Teatro Degollado, San Juan de Dios market, and the Cathedral all just a short walk away.

Book now and immerse yourself in the vibrant charm of Guadalajara at Hotel Frances.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.8
Based on 1158 reviews
Cleanliness: 7.51
Service: 7.98
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
• couple • mx
4
2026-04-11 • via Nuitee
A
Anahi • solo_traveller • mx
9
Pros:

super limpio, todo cerca y la terraza quedó increible.

Cons:

los baños, creo q necesitan remodelacion.

2026-04-11 • via Nuitee
G
GRACIELA GUADALUPE • couple • mx
7
Pros:

Su ubicación es muy buena, ya que esta en el centro de la ciudad.

Cons:

El baño estaba sucio, cuando se abrió la llave del jacuzzi el agua salió sucia y olía a drenaje y el servicio de Internet era pésimo ya que nunca había Internet en la habitación, solo si te salías de ella.

2026-04-08 • via Nuitee
R
Ramirez • extended_group • us
10
Pros:

La ubicación del hotel

2026-04-06 • via Nuitee
S
salvador • couple • mx
10
2026-04-06 • via Nuitee
E
Ernesto • extended_group • mx
5
Pros:

La ubicacion

Cons:

La habitacion, camas incomodas, el baño muy pequeño no hay espacio para bañarse, pesima señal del internet

2026-04-05 • via Nuitee
N
navarro sanchez • extended_group • mx
10
Pros:

Es muy céntrico 10/10

2026-04-05 • via Nuitee
J
JuanMiguel88 • couple • mx
10
Excelente hotel
Pros:

Me gustó mucho la arquitectura del hotel, muy interesante, también me gustó la cercanía a las atracciones turísticas.

Cons:

A veces el baño se tapaba, pero lo destapaban muy rápido.

2026-03-21 • via Nuitee
E
Escobell • couple • ca
3
Interesting building, but I wouldn’t stay there again until it’s completely renovated.
Pros:

Its location is great! Walking distance to the core of the city.

Cons:

The hotel’s facilities need renovation , they advertise only the suites that have been renovated (not the standard ones) . Everything is dusty and old . Lobby furniture is dirty and not in good condition. No side table lamps , towels were ragged and the extra blanket was stinky and dirty.

2026-03-20 • via Nuitee
G
Gabriela • couple • mx
7
Pros:

La ubicación

Cons:

Le falta mantenimiento

2026-03-13 • via Nuitee
D
Diana Elizabeth • extended_group • mx
10
Pros:

Todo

Cons:

Que estaban remodelando la ciudad y batallamos para entrar

2026-03-01 • via Nuitee
D
Donald McComeau • couple • ca
9
Erreur de booking.com d' annoncer que les petits déjeuners sont inclus. le lit n était pas double
Pros:

Le site super

Cons:

que booking.com annonce les déjeuners compris ...alors que 3 personnes de la réception ,.m'ont dit NON
... impossible....et que c est faux. ??? Et comme je reservais un grand lit seul, on me donnait un plus petit
Chambre correcte

2026-02-28 • via Nuitee
J
Jeremy • solo_traveller • us
10
Very hospitable place, even in a code red!
Pros:

Very accommodating, nice old historic building in a great location. I stayed during the Codigo Rojo, it felt safe and the staff were very nice. The streets were eerie.

2026-02-26 • via Nuitee
S
salvador • solo_traveller • mx
10
2026-02-24 • via Nuitee
G
Guy • couple • mx
1
Pros:

nada. Únicamente la comida de la zona de restaurante es decente.

Cons:

La calidad precio del hotel, las habitaciones están espantosas, el baño, el agua de la llave huele mal, dejan un rollo de papel para 2 personas por día. El precio de la habitación por noche es elevado para lo que ofrece en comparación a hoteles por la misma zona o zonas turísticas de Guadalajara. Horrible experiencia.

2026-02-24 • via Nuitee
D
Deyanira • couple • mx
7
Ubicacion pero la cocina de vestibulo apesta todo
Pros:

Ubicacion y hotel basico, tienen cocina y el hotel se apesta todo desde el vestibulo huele a fritanga!

2026-02-22 • via Nuitee
M
Monica • couple • us
8
Pros:

La ubicacion y estaba muy limpio.
Te sientes que estas en otra época si vuelvo a guadalajara me quedaré ahi otra vez
Y tienen el servicio de taxis al aeropuerto.
En su terraza tiene bonitas vistas y había Mariachi los viernes.

Cons:

La regadera estaba muy pequen̈a,
No funcionaba el elevador.

2026-02-14 • via Nuitee
G
Geraldine Elaine • couple • ca
8
Very accommodating staff. Especially Manolo, the bartender in the rooftop bar. Also Horacio in the lobby.
Pros:

Location. Staff. Rooftop bar. Price.

Cons:

Not enough plug ins. A bit of a musty smell. No elevator.

2026-01-31 • via Nuitee
R
Richard • couple • us
8
Pros:

Charming hotel in a great location

Cons:

The elevator didn't work
The hotel needs updating

2026-01-31 • via Nuitee
D
Dragan • solo_traveller • ca
6
For one night stay is ok
Pros:

Location and historical value of hotel

Cons:

Needa renovation , the first room they gave me couldn’r loxk the door

2026-01-27 • via Nuitee