Hotel Frances

Hotels
7.8 (1141 reviews)
Maestranza, 35 , Guadalajara , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Historical building
Central location
Clean rooms
Restaurant quality
Cons:
Elevator issues
Uncomfortable beds
Noise disturbances
Poor wifi connectivity

Categories

Cleanliness
7.51
Clean rooms are mentioned, but complaints about noise and maintenance issues affect perception.
Service
7.98
Staff was helpful but inconsistencies in service noted, especially regarding parking and elevator issues.
Location
9.02
Multiple reviews praise the hotel's excellent central location.
Room Quality
6.97
Mixed feelings due to issues with bed comfort and room setups.
Amenities
7.5
Amenities like the restaurant and rooftop bar are well-received, but wifi and condition of the hotel detract.
Value for Money
7.46
Value perception varies; some guests find it worth it due to location and charm, but others noted issues.
Food and Beverage
8.01
Positive remarks about the quality of food, though not all facilities were operational.
Overall Experience
7.98
Overall experiences vary, with many enjoying their stay despite encountering several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:02

Property Description

Panoramic Terrace with City Views

Experience breathtaking views of Guadalajara from our terrace at Hotel Frances. Enjoy a morning coffee or evening cocktail while taking in the cityscape.

Authentic Mexican Dining Experience

Indulge in traditional Mexican cuisine at Restaurant Molino Rojo. Start your day with a delicious buffet breakfast, savor a hearty lunch, or opt for a flavorful a la carte dinner.

Convenient Location near Major Attractions

Explore Guadalajara's rich culture with ease from our centrally located hotel. Visit Teatro Degollado, San Juan de Dios market, and the Cathedral all just a short walk away.

Book now and immerse yourself in the vibrant charm of Guadalajara at Hotel Frances.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.8
Based on 1141 reviews
Cleanliness: 7.51
Service: 7.98
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
G
Gabriela • couple • mx
7
Pros:

La ubicación

Cons:

Le falta mantenimiento

2026-03-13 • via Nuitee
D
Diana Elizabeth • extended_group • mx
10
Pros:

Todo

Cons:

Que estaban remodelando la ciudad y batallamos para entrar

2026-03-01 • via Nuitee
D
Donald McComeau • couple • ca
9
Erreur de booking.com d' annoncer que les petits déjeuners sont inclus. le lit n était pas double
Pros:

Le site super

Cons:

que booking.com annonce les déjeuners compris ...alors que 3 personnes de la réception ,.m'ont dit NON
... impossible....et que c est faux. ??? Et comme je reservais un grand lit seul, on me donnait un plus petit
Chambre correcte

2026-02-28 • via Nuitee
J
Jeremy • solo_traveller • us
10
Very hospitable place, even in a code red!
Pros:

Very accommodating, nice old historic building in a great location. I stayed during the Codigo Rojo, it felt safe and the staff were very nice. The streets were eerie.

2026-02-26 • via Nuitee
S
salvador • solo_traveller • mx
10
2026-02-24 • via Nuitee
G
Guy • couple • mx
1
Pros:

nada. Únicamente la comida de la zona de restaurante es decente.

Cons:

La calidad precio del hotel, las habitaciones están espantosas, el baño, el agua de la llave huele mal, dejan un rollo de papel para 2 personas por día. El precio de la habitación por noche es elevado para lo que ofrece en comparación a hoteles por la misma zona o zonas turísticas de Guadalajara. Horrible experiencia.

2026-02-24 • via Nuitee
D
Deyanira • couple • mx
7
Ubicacion pero la cocina de vestibulo apesta todo
Pros:

Ubicacion y hotel basico, tienen cocina y el hotel se apesta todo desde el vestibulo huele a fritanga!

2026-02-22 • via Nuitee
M
Monica • couple • us
8
Pros:

La ubicacion y estaba muy limpio.
Te sientes que estas en otra época si vuelvo a guadalajara me quedaré ahi otra vez
Y tienen el servicio de taxis al aeropuerto.
En su terraza tiene bonitas vistas y había Mariachi los viernes.

Cons:

La regadera estaba muy pequen̈a,
No funcionaba el elevador.

2026-02-14 • via Nuitee
R
Richard • couple • us
8
Pros:

Charming hotel in a great location

Cons:

The elevator didn't work
The hotel needs updating

2026-01-31 • via Nuitee
G
Geraldine Elaine • couple • ca
8
Very accommodating staff. Especially Manolo, the bartender in the rooftop bar. Also Horacio in the lobby.
Pros:

Location. Staff. Rooftop bar. Price.

Cons:

Not enough plug ins. A bit of a musty smell. No elevator.

2026-01-31 • via Nuitee
D
Dragan • solo_traveller • ca
6
For one night stay is ok
Pros:

Location and historical value of hotel

Cons:

Needa renovation , the first room they gave me couldn’r loxk the door

2026-01-27 • via Nuitee
G
Guevara • extended_group • mx
9
Pros:

La ubicación

2026-01-26 • via Nuitee
N
Nuñez Lopez • extended_group • mx
2
Cons:

El wi-fi no llegaba a los cuartos, es un lugar demasiado oscuro para las personas débiles visuales, le falta iluminación.

2026-01-26 • via Nuitee
E
Edna • couple • us
10
Pros:

Ir was in the middle of everything. Great location. Beautiful chandelier . Mariachi Friday was amazing

Cons:

They need to update their mattresses. The room size was too small. The elevator wasn't working so we took our luggage in the stairs.

2026-01-25 • via Nuitee
A
Annelies • solo_traveller • us
6
Beautiful building in great location.
Pros:

Architecture, location

Cons:

Mariachi music on rooftop until 2 am.

2026-01-25 • via Nuitee
S
Sanchez • couple • mx
9
Pros:

La terraza con mariachi y bebidas

Cons:

Ke no había elevador

2026-01-25 • via Nuitee
B
Benjamin • couple • ca
8
Un endroit parfait pour découvrir le centre historique avec un petit budget.
Pros:

Le rapport qualité/prix. La situation par rapport au centre-ville. La vue incroyable sur le toit... le bar de l'hôtel est une très belle découverte! L'ascenseur chargé d'histoire (au sens propre au comme au sens figuré).

Cons:

La connexion internet était plutôt lente (comme dans bon nombre d'hôtels). Le matelas du lit comfortable mais qui n'arrêtait pas de couiner dès qu'on bougeait.

2026-01-25 • via Nuitee
M
Monica • couple • us
8
Pros:

La ubicacion y las vistas son perfectas, el mariachi los viernes. Que sea un lugar antiguo.
Es economico. Que tienen el servicio de taxis al aeropuerto.

Cons:

Que no servía el elevador. Tenia la habitación de el Jacuzi y goteaba el minisplit. Deben de remodelar ese jacuzzi es un peligro.

2026-01-25 • via Nuitee
H
Hector • couple • us
8
2026-01-20 • via Nuitee
C
Claudia • couple • us
10
Very good rooms and beautiful antiques
Pros:

Staff and rooms

Cons:

Antiques

2026-01-20 • via Nuitee