Sheraton Mendoza Hotel

Hotels
Sheraton
8.7 (323 reviews)
Primitivo De La Reta 989 , Mendoza , ar

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Air conditioning issues
Old facilities
Limited amenities

Categories

Cleanliness
8.53
Rooms generally clean but some reports of unpleasant odors due to heat.
Service
9.5
Staff is praised for being friendly and accommodating.
Location
9.54
Excellent location noted by multiple guests.
Room Quality
7.99
Mixed reviews on room quality, complaints about air conditioning and old facilities.
Amenities
7.52
Limited amenities and complaints about spa quality and absence of tea/coffee facilities.
Value for Money
8.98
Good value for the price considering the location and service.
Food and Beverage
8.53
Varied breakfast quality reported, but overall appreciated guests' offerings.
Overall Experience
9
Generally positive experiences with minor complaints highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:58

Property Description

Luxurious 5-Star Sheraton Hotel in Mendoza

Stunning Views and Modern Comforts
Experience breathtaking 360-degree views of central Mendoza and the Andes Mountains from our restaurant. Our spacious and stylish rooms offer city views, LCD cable TV, and a cozy seating area.

Fine Dining and Wellness
Indulge in fine international cuisine at our high-altitude restaurant and start your day with a delicious breakfast. Unwind at the health club with rejuvenating massage treatments, sauna, hot tub, and steam room.

Convenience and Connectivity
Stay connected with free WiFi access throughout the hotel and take a dip in the indoor swimming pool. Book your stay at Sheraton Mendoza Hotel for a truly luxurious experience.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 323 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.98
Food and Beverage: 8.53
Overall Experience: 9
F
Farias couple br
10
2026-04-04 via Nuitee
M
Maria Gabriela couple cl
9
Very satisfactory stay, would return.
Pros:

The staff was very attentive, the breakfast buffet had a lot of variety and was very tasty, great gym facility. Pet friendly hotel, had a pet welcome kit included.

Cons:

Although it is pet friendly, the second floor spa area and gym was restricted because of guests complaining. Considering that it is pet friendly, other people should not complain as the hotel permits it.

2026-04-04 via Nuitee
S
SERGIO DEMETRIO solo_traveller ar
7
Muy bien
Pros:

El hotel excelente, todas las instalaciones

Cons:

Suponiendo que es un hotel 5 estrellas, el frigobar estaba encendido pero vacío, nunca entendimos por qué no pusieron al menos unas botellas de agua y no teníamos una pava eléctrica en la habitación como si tienen todos los hoteles de esa categoría,

2026-03-31 via Nuitee
S
Schulze solo_traveller ar
10
Noche comoda
Pros:

desayuno excelente

Cons:

todo fue perfecto

2026-03-30 via Nuitee
L
Luis couple cl
10
2026-03-30 via Nuitee
J
Jorge couple br
9
2026-03-30 via Nuitee
J
Jorge family_with_children cl
10
Pros:

Nos encantó todo!
Personal muy amable.
Nos hicieron upgrade a una habitación piso 14, incluyendo acceso a servicio Club

Preciosa vista.
La piscina muy buena

Cons:

Mejoraría El desayuno
Especialmente el café

2026-03-29 via Nuitee
J
J.H. couple nl
9
2026-03-29 via Nuitee
J
Jorge2811 family_with_children pa
4
Pros:

La ubicación y amabilidad del personal.

Cons:

El hotel necesita urgente una remodelación. Está muy viejo y las habitaciones se sienten muy llenas de polvo.

2026-03-29 via Nuitee
A
Aliciene couple br
10
Excelente
Pros:

Localização, café da manhã, conforto, limpeza

Cons:

Falta um freegobar no quarto

2026-03-27 via Nuitee
M
Maria Helena couple co
10
La mejor ubicación y amabilidad en Mendoza
Pros:

La amabilidad, la ubicación y las instalaciones

Cons:

El desayuno pero igual estaba bien

2026-03-26 via Nuitee
L
Lluis couple es
10
2026-03-26 via Nuitee
H
Henrique couple br
9
Muito bom
Pros:

Anteciparam check in sem burocracia ou acrescimo de valor.

Cons:

De maneira geral foi bom, unico ponto incomodou é que meu quarto dava pra ouvir demais os quartos vizinhos, inclusive portas se batendo, pois a divisao parecia ser somente de madeira

2026-03-25 via Nuitee
E
Emanuel couple br
8
2026-03-24 via Nuitee
C
Carlos E A couple br
10
Muito Boa
Pros:

Limpeza decoração localização

Cons:

Faltou frigobar no quarto

2026-03-24 via Nuitee
T
Thomas couple us
7
2026-03-23 via Nuitee
R
RICARDO NERY family_with_children br
10
Pros:

Próximo a tudo. Estrutura do hotel

Cons:

Tudo perfeito

2026-03-23 via Nuitee
C
Carlos couple ar
10
2026-03-20 via Nuitee
J
Joanne family_with_children ca
9
2026-03-20 via Nuitee
V
Valeska Torres family_with_children cl
8
2026-03-18 via Nuitee