Sheraton Mendoza Hotel

Hotels
•
Sheraton
8.7 (284 reviews)
Primitivo De La Reta 989 , Mendoza , ar

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Air conditioning issues
Old facilities
Limited amenities

Categories

Cleanliness
8.53
Rooms generally clean but some reports of unpleasant odors due to heat.
Service
9.5
Staff is praised for being friendly and accommodating.
Location
9.54
Excellent location noted by multiple guests.
Room Quality
7.99
Mixed reviews on room quality, complaints about air conditioning and old facilities.
Amenities
7.52
Limited amenities and complaints about spa quality and absence of tea/coffee facilities.
Value for Money
8.98
Good value for the price considering the location and service.
Food and Beverage
8.53
Varied breakfast quality reported, but overall appreciated guests' offerings.
Overall Experience
9
Generally positive experiences with minor complaints highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:58

Property Description

Luxurious 5-Star Sheraton Hotel in Mendoza

Stunning Views and Modern Comforts
Experience breathtaking 360-degree views of central Mendoza and the Andes Mountains from our restaurant. Our spacious and stylish rooms offer city views, LCD cable TV, and a cozy seating area.

Fine Dining and Wellness
Indulge in fine international cuisine at our high-altitude restaurant and start your day with a delicious breakfast. Unwind at the health club with rejuvenating massage treatments, sauna, hot tub, and steam room.

Convenience and Connectivity
Stay connected with free WiFi access throughout the hotel and take a dip in the indoor swimming pool. Book your stay at Sheraton Mendoza Hotel for a truly luxurious experience.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 284 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.98
Food and Beverage: 8.53
Overall Experience: 9
C
Cabronildo • family_with_children • br
9
Pros:

Ambiente muito elegante, cordialidade dos funcionários, instalações da academia, sauna e piscina ótimas. Vista do quarto além de todo conforto.

Cons:

famoso restaurante com sua vista para cordilheira, grande motivo da escolha do hotel, estava fechado

2026-03-14 • via Nuitee
H
Henrique • couple • br
8
2026-03-11 • via Nuitee
G
Gordon • couple • ca
8
Nice Stay in Mendoza during the harvest festivities
Pros:

Nice clean room with a window that opens to allow fresh air. Good location near the Espana Parque.

Cons:

Would prefer some outside options such as a pool or patio

2026-03-10 • via Nuitee
C
Carlos • solo_traveller • br
10
2026-03-08 • via Nuitee
J
JuanJo • couple • cl
8
Perfecto para descansar y conocer la cuidad
Pros:

La ubicación del hotel es ideal, queda cerca de muchos puntos de interés en Mendoza. La cordialidad y amabilidad del personal es destacable. El tamaño y las vistas de la habitación. La piscina, gimnasio y sauna están excelentes.

Cons:

Nuestra habitación tenía un olor extraño, como a "cerrado" o "polvoriento", llegamos a pensar que estaba fallando la ventilación, al llamar a manteniemiento nos dijeron que estaba "todo correcto", en todo caso no fue algo determinante y disfrutamos de nuestra estadía en el hotel, pero si este detalle la estancia habría sido excepcional.

2026-03-03 • via Nuitee
E
EDITH MARIA • couple • co
9
Buena ubicación para conocer Mendoza
Cons:

Que no tuvieran cafetera o tetera en la habitacion, la plancha hay que solicitarla. La limpieza podria mejorar

2026-03-02 • via Nuitee
M
Marcus • solo_traveller • br
10
2026-03-01 • via Nuitee
J
Jakob • extended_group • ch
10
Pros:

Sehr gut.

2026-02-28 • via Nuitee
F
Fernando • couple • ad
7
2026-02-26 • via Nuitee
G
Gladys • family_with_children • cl
10
Pros:

El desayuno muy completo y todo rico

2026-02-26 • via Nuitee
C
Carvajal Reinoso • family_with_children • cl
10
Pros:

Excelente servicio, buenas instalaciones, todo perfecto

2026-02-25 • via Nuitee
P
Pedro Henrique • solo_traveller • br
9
Ótima opção em Mendoza
Pros:

A infraestrutura do hotel é muito boa, além de possuir um restaurante/bar no lobby com boas opções, é interligado a outros hotéis da rede e principalmente ao Restaurante La Cabrera, que sem dúvida é uma atração imperdível em Mendoza.

Cons:

No meu quarto o telefone não estava funcionando, somente o viva voz; a internet Wi-Fi também foi difícil conectar, precisei ligar na recepção e acessar via rede pública pois a rede dos hóspedes não estava funcionando.
Também achei confusa a forma de pagamento. Fizeram um pré-lançamento no meu cartão, depois queriam estornar pra passar a tarifa no check-out. Ainda estou aguardando o estorno da diferença tarifária inclusive, cujo valor passado foi substancialmente maior do que o preço público acertado no site.

2026-02-25 • via Nuitee
M
misladys • couple • us
10
2026-02-24 • via Nuitee
C
Carlos • couple • br
10
Maravilhosa.
Pros:

Localização e funcionários.

Cons:

Tudo bom.

2026-02-24 • via Nuitee
M
Marta • solo_traveller • pl
10
2026-02-23 • via Nuitee
S
sergio • solo_traveller • cl
10
Magnífica estancia
Pros:

Todo

Cons:

Todo perfecto

2026-02-23 • via Nuitee
D
Daniel • couple • ar
9
Excelente hotel. Es 5 estrellas pero tiene sus años. Igual muy bien ubicado y gran desayuno
Pros:

Ubicación y servicios. Excelente

Cons:

Hora de renovar las alfombras. Aunque están limpias se siente el olor de la humedad. Hoy con cerámica tipo madera es eterno y muy higiénico.

2026-02-23 • via Nuitee
J
John • couple • us
10
2026-02-22 • via Nuitee
D
David • couple • us
7
2026-02-22 • via Nuitee
G
Gildo • couple • br
10
Pros:

Confronto e localização além de ser um dos poucos prédios altos da cidade. No mesmo prédio tem o casino. Café da manhã muito bom

2026-02-22 • via Nuitee