Old Hall Hotel

Hotels
•
Ensana Hotels
8 (2416 reviews)
The Square , Buxton , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Slow service
Food quality issues
Cleanliness in some areas

Categories

Cleanliness
7.58
Some areas of the hotel were tired and needed attention.
Service
8.55
Overall, the staff were lovely, but there were some issues with responsiveness.
Location
9.09
Location was excellent and central to everything.
Room Quality
8.04
Comfortable rooms, but some lacked curtains.
Amenities
8.07
Good facilities but inconsistent hot water in the shower.
Value for Money
7.53
Food did not meet expectations for the price paid.
Food and Beverage
7.08
Food quality was disappointing, particularly during Christmas dinner.
Overall Experience
8.05
A pleasant stay overall with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:35

Property Description

Historic Charm and Modern Comforts

Elegant Rooms with Period Features: Experience a blend of history and luxury in our spacious rooms with traditional decor and modern amenities, including free Wi-Fi and satellite TV.

Award-Winning Dining and Wine Bar: Indulge in a delicious full English breakfast and sample a variety of beverages and snacks at our popular wine bar.

Rich History and Prestigious Guests: Stay at the Old Hall Hotel, a historic building dating back to 1576, where Mary Queen of Scots once experienced the healing properties of Buxton’s famous spa water.

Book your stay now at the Old Hall Hotel and immerse yourself in the rich history and charm of Buxton.

Important information:

Please note that only on-street parking is available. This is offered at a discounted rate by the hotel.

Please note that no extra bed can be accommodated in the standard double rooms.

Dogs are only allowed in the Classic rooms, subject to availability. When traveling with pets, please note that an extra charge of GBP 20 per night applies.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    People 12 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2416 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
C
Colin • couple • gb
8
Verygood
Pros:

Location to Buxton opera house .& local facilities

Cons:

Nothing. Everything worked out well

2026-03-07 • via Nuitee
R
Richard • family_with_children • gb
8
Pros:

Breakfast was excellent. The food was well cooked and the coffee very good. Great waiter.
The bed was very comfortable. The room was a good size.
We had a problem with the TV on the first night (buffering) but that was put right for the following evening.

Cons:

The lift.
Pity bar snacks or evening meal were not available at this site.

2026-03-06 • via Nuitee
S
SUSAN • extended_group • gb
9
Has a fabulous stay
Pros:

Room was lovely and comfortable. Good sized bathroom with a bath and shower. The breakfast was good especially the coffee. Nice bar area and drinks not too expensive. The staff were exceptionally nice and could not do enough for you . A big thank you to Alastair and his fabulous team.

2026-03-05 • via Nuitee
M
Melanie • solo_traveller • gb
2
Cons:

Room was covered in cobwebs, some areas had mould up the walls and ceiling needs slot of attention to fix up

2026-03-03 • via Nuitee
L
lk • couple • gb
8
Overnight theatre stay
Pros:

Location cleanliness and comfortable bed

2026-03-02 • via Nuitee
J
Jonathan • couple • gb
7
Great for a short stay
Pros:

Great location, fantastic bed

Cons:

Tired premises, and occasionally tired staff

2026-03-01 • via Nuitee
T
Tim • couple • gb
9
2026-02-28 • via Nuitee
P
Patricia • couple • gb
9
2026-02-26 • via Nuitee
N
Neil • couple • gb
7
Not as good as it used to be
Pros:

Location is ideal for our visit.

Cons:

Reception Staff were unhelpful and seemed disinterested. Restaurant for breakfast understaffed tables left with used plates etc. Price of bar drinks etc extortionate, 1 pint and packet of crisps £8.75p
Evening restaurant closed, told we could use adjacent hotel.

2026-02-24 • via Nuitee
F
Fiona • family_with_children • gb
9
Pros:

Rooms were lovely - spacious and very comfortable. You can really tell the age of the building and the history. Breakfast was delicious. Staff are super friendly too. Such a warm welcome.

Cons:

The rooms are amazing but maybe a little tidy up for the reception area would add to the ambience of the wonderful old building.

2026-02-24 • via Nuitee
M
Michael • couple • gb
7
Ideal for a visit to the Opera House theatre
Pros:

Lovely old building in centre of Buxton

Cons:

Needs a refurbishment

2026-02-23 • via Nuitee
D
Dickson • couple • gb
7
Pros:

Location was great

Cons:

N/a

2026-02-23 • via Nuitee
M
Michael • couple • gb
7
Chosen for location
Pros:

Location and comfortable room

Cons:

Queue and rushed service at reception.

Restricted restaurant menu.

2026-02-22 • via Nuitee
C
Christine • couple • gb
8
Other from the noise out side the room 10 it was lovely
Pros:

The breakfast was good like the buffet style

Cons:

I didn't like the room 10 I would ask not to be allocated that room again there was a lot of noise coming from a generator all night

2026-02-22 • via Nuitee
C
Cheryll • couple • gb
7
Pros:

The staff were fantastic. The bathroom had both, a shower and bath. The room was spacious.

Cons:

The bed was uncomfotable for me. There were steps up to the bathroom which my husband didn't like.

2026-02-13 • via Nuitee
C
colin • couple • gb
9
Pros:

Both room and breakfast were great.

Cons:

Nothing

2026-02-13 • via Nuitee
R
robert • couple • gb
7
First class. Everything this type of Hotel has to offer was there. Be back soon(see above)
Pros:

Room, breakfast, location, staff, facilities, vibe.

Cons:

Our room was perfect. ( It wasn't a personal choice but was allocated by the Hotel and we didn't know until we got there what our room would be like. )However we've been told that we can only book a specific room number by putting a request in the notes at the time of booking and that this may not result in our getting that room. I don't see a problem in it being confirmed by phone before we book(at the same time). The last time we used the request facility we were disappointed.

2026-02-11 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-02-10 • via Nuitee
J
june • couple • gb
10
Large clean comfortable room and excellent breakfast. Enjoyed reading about the history of the hotel displayed on the wa
Pros:

History and location

Cons:

Nil

2026-02-08 • via Nuitee
R
ROSEMARY • couple • gb
9
Perfect location.
Pros:

Friendly staff. Great location. Comfy beds.

2026-01-31 • via Nuitee