Old Hall Hotel

Hotels
Ensana Hotels
8 (2438 reviews)
The Square , Buxton , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Slow service
Food quality issues
Cleanliness in some areas

Categories

Cleanliness
7.58
Some areas of the hotel were tired and needed attention.
Service
8.55
Overall, the staff were lovely, but there were some issues with responsiveness.
Location
9.09
Location was excellent and central to everything.
Room Quality
8.04
Comfortable rooms, but some lacked curtains.
Amenities
8.07
Good facilities but inconsistent hot water in the shower.
Value for Money
7.53
Food did not meet expectations for the price paid.
Food and Beverage
7.08
Food quality was disappointing, particularly during Christmas dinner.
Overall Experience
8.05
A pleasant stay overall with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:35

Property Description

Historic Charm and Modern Comforts

Elegant Rooms with Period Features: Experience a blend of history and luxury in our spacious rooms with traditional decor and modern amenities, including free Wi-Fi and satellite TV.

Award-Winning Dining and Wine Bar: Indulge in a delicious full English breakfast and sample a variety of beverages and snacks at our popular wine bar.

Rich History and Prestigious Guests: Stay at the Old Hall Hotel, a historic building dating back to 1576, where Mary Queen of Scots once experienced the healing properties of Buxton’s famous spa water.

Book your stay now at the Old Hall Hotel and immerse yourself in the rich history and charm of Buxton.

Important information:

Please note that only on-street parking is available. This is offered at a discounted rate by the hotel.

Please note that no extra bed can be accommodated in the standard double rooms.

Dogs are only allowed in the Classic rooms, subject to availability. When traveling with pets, please note that an extra charge of GBP 20 per night applies.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    People 12 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2438 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
J
Joseph couple gb
6
Okay.Reasonably priced.
Pros:

Conveniently situated.

Cons:

The hotel is okay,but could really do with some sort of makeover.Rather tired.

2026-04-15 via Nuitee
D
David solo_traveller gb
5
Unhelpful breakfast staff
2026-04-10 via Nuitee
S
Sonny Bruce couple gb
9
Pros:

Good location.

Cons:

Evening meal was cancelled due to unforseen circumstances.

2026-04-07 via Nuitee
T
Tour67068341938 Couples Birmingham, West Midlands, England
10
Great food
Pros:

Wonderful food and staff. Ruth was great and very friendly. She couldnt do enough to help us. Very busy in the bar with lots going on with only ruth serving them all who never stopped smiling and laughing with all the tables ( even when we saw her later on in the hotel round corner when she was working there after serving us which we found out was ran by the same people champneys) A real asset to the old hall.

2026-04-04 via Tripadvisor
G
gary-with1r Couples
8
Thoroughly enjoyable stay.
Pros:

Perfect location to see the town but not the easiest place to park. The Hotel has so much history (it is not modern) and has a really nice feel to it. Great value for money although I would recommend eating out and relishing the first class breakfast which was wonderful - extra points for the Marmite !!! - and outstanding service from Alastair and his team.

2026-04-03 via Tripadvisor
F
Frederick couple gb
6
Pros:

The hotel is very old but comfortable. Our preference is for something more modern. Staff are excellent and we had a good breakfast

2026-04-01 via Nuitee
N
Neil couple gb
1
Pros:

Location was good

Cons:

Filthy, black mould, in dire need of refurbishment, the carpet and bathroom flooring wasnt fixed down, lights were hanging off the wall. Not worth the money at all.
Was misled but the photos on the website

2026-04-01 via Nuitee
S
stephen solo_traveller gb
8
2026-03-30 via Nuitee
P
peter solo_traveller gb
4
Below average…. But Buxton was great
Pros:

Good location- central Buxton

Cons:

Dirty shower heads, grubby, restaurant closed for the night, breakfast quality poor

2026-03-26 via Nuitee
R
Ruth couple gb
9
2026-03-24 via Nuitee
S
Susanne couple gb
9
Very comfortable, good location and easy access to facilities.
Pros:

Breakfast excellent,

2026-03-22 via Nuitee
R
Robyn solo_traveller gb
8
Great value for money with excellent location
Pros:

Comfy beds
Very clean bathroom and bedroom
Excellent location for town, spa, Pavillion Gardens, Opera House. All a short stroll away.
Really good breakfast.
Friendly reception staff
Good value for money.

Cons:

Staff at breakfast were unwelcoming and miserable.

2026-03-22 via Nuitee
K
Keith couple gb
7
2026-03-22 via Nuitee
A
Alan couple gb
2
I wouldn’t book again. This hotel needs a major makeover. It’s more like Fawlty Towers
Pros:

Location good although parking difficult as no car park and it was very congested outside

Cons:

Shabby inside. Poor bar food st lunchtime and quality of staff poor.

2026-03-21 via Nuitee
H
Helen couple gb
8
Character and charm
Pros:

Very comfortable bed, perfect location and good breakfast. The room had everything we needed including tea, coffee and biscuits. It is obviously a centuries old building but that adds to the character and charm.

2026-03-18 via Nuitee
G
Green couple gb
10
2026-03-18 via Nuitee
D
debsiediddle Friends getaway Bury, Greater Manchester, England
10
Friendly, clean, central hotel with great food!
Pros:

Stayed here for one night with a friend on a bed,breakfast and 2 course meal deal.
From the moment we arrived we had a lovely welcome from the manager Alastair Massey and the receptionist organised the parking permit-there’s lots of spaces in front of and at the side of the hotel, £6 for 24 hours.
All the staff were very friendly and helpful, the rooms very clean. This is an old character full hotel.
The 2 course meal was taken in the bar area with a great selection and the food was amazing! I had potted shrimp and crab risotto which were both spot on and the wine was tasty too.
Breakfast was a relatively small buffet but ample choice and in the pretty restaurant room.
The hotel is in a great spot in the centre of town opposite the pavilion and gardens and the theatre.
Lots of shops, eateries and bars/pubs in walking distance.
We’d definitely stay again, Thankyou.

2026-03-16 via Tripadvisor
B
Bradley couple gb
9
Good stay as expected
Pros:

Location and comfort

Cons:

The lift wasn't working

2026-03-16 via Nuitee
N
Naik couple gb
8
2026-03-15 via Nuitee
A
andrew couple gb
8
Enjoyable experience
Pros:

Bathroom was excellent

2026-03-15 via Nuitee