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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Physical distancing in dining areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Supervised childcare/activities
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Internet access
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Wine release events
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Reception hall
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Elegant Rooms with Period Features: Experience a blend of history and luxury in our spacious rooms with traditional decor and modern amenities, including free Wi-Fi and satellite TV.
Award-Winning Dining and Wine Bar: Indulge in a delicious full English breakfast and sample a variety of beverages and snacks at our popular wine bar.
Rich History and Prestigious Guests: Stay at the Old Hall Hotel, a historic building dating back to 1576, where Mary Queen of Scots once experienced the healing properties of Buxton’s famous spa water.
Book your stay now at the Old Hall Hotel and immerse yourself in the rich history and charm of Buxton.
Please note that only on-street parking is available. This is offered at a discounted rate by the hotel.
Please note that no extra bed can be accommodated in the standard double rooms.
Dogs are only allowed in the Classic rooms, subject to availability. When traveling with pets, please note that an extra charge of GBP 20 per night applies.
Property Policies
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
People 12 years old and over stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location in the heart of Buxton. Full of history, quirky wonky floors. Great staff and a lovely menu, great value.
Nothing not to like. You can’t change a period property.
The room, the beds and the location
Slow service in the restaurant during dinner and breakfast time... It took the staff a long time to replenish breakfast
Great location, delicious breakfast
Needs a bit of uplift, fixings are a tired and worn but still comfortable
Our room had a beautiful four-poster bed, the facilities were good, and everything was very clean throughout our stay.
Nothing
Excellent location and really friendly staff
Great breakfast
Really comfy bed
Rooms are looking a little tired and could do with a lick of paint
Breakfast, location, bed was comfortable
Far too hot, had to prop window open with box, we complained and was given a fan that just blew the hot air around. We were in room 13 and there was generator type of thing right next to the window that was totally load and none stop so didn't get much sleep, we videod the noise is you would like to hear it
Location in the town centre, managed to park Infront of the building but on busy days it's pot luck as it is a public parking area.
The buffet breakfast was really good with quality cooked ingredients.
The room and bathroom were extremely tired, with aged furniture and needing fresh paint and carpets.
Full of character and old charm.The bed was very comfortable and the room was very nice and clean.
The stairs and landings needed a bit of a clean.
Location was great easy to find
Breakfast was poor
The staff didn’t re stock bread yogurt sauces butter bakery items , the chef wandered off with the sausage and bacon for 8 minutes and only when. He saw me waiting did he realised that he had left them somewhere
There were no plates for hot food and the staff seemed very unaware of service
They need more training and a supervisor
So, Booking.com didn’t pass on my booking to the hotel, apparently a common problem of late!!!!
Luckily, the hotel had a sister hotel next door which after a panic was able to accommodate me for the mistakes of Booking.com computer system 😢
Not having a reservation thanks to Booking.com
Full of character and Alastair always provides great service
Na
The location of the hotel was great, right in the centre of Buxton and opposite a big park.
The outside of the hotel is lovely.
The whole hotel could do with a really huge makeover. Everywhere was shabby, the carpets were paricularly horrid.
The dining area was acceptable, although very outdated.
We were on the top floor where there is a huge hole in the ceiling going up the stairs. Our bedroom had obviously had a leak from the roof as the wall was stained over the window. The lino on the bathroom floor not fitted properly.
The toilet in the en suite was not clean,plus a dirty cleaning cloth had been left on the bath. Biscuit crumbs over the dressing table.
Had to ask for reception for handsoap and milk!!
Parking was extra, which should be included in the price.
Evening meal was ok, even though one main course was forgotten and had to be asked for. It was then brought out 15mins after the other main meals. The staff were very apologetic and we were not charged for the one meal that had been brought out late. The restaurant wasn't busy!!
Breakfast wasn't good, overcooked dry bacon and sausages, not very good quality. some of the food cold even though it was under a heat lamp. Cups old and stained.
The staff did their best and it could be an amazing hotel if some money was invested in it.
The Elemis toileteries are a nice touch, but more attention needs to be paid to the basic things.
Location was excellent.
All usual facilities in room and breakfast was good
Room and furniture was a little tired and needed updating
The shower
Absolutely Everything else
ROOM
POOR LIFT
It’s clearly an old building, and I’m afraid it’s gone past being quaint and actually looks tatty. The services - staff, food, and the welcome are warm and first class. Our room - 33 - the bathroom was clean but the bedroom was very dusty and neededed a good clean. While it’s old - there are some tweaks that would brighten and make it feel fresh like better furniture and new curtains.
room 33 needed a good dust and hoover
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