Old Hall Hotel

Hotels
Ensana Hotels
8 (2438 reviews)
The Square , Buxton , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Slow service
Food quality issues
Cleanliness in some areas

Categories

Cleanliness
7.58
Some areas of the hotel were tired and needed attention.
Service
8.55
Overall, the staff were lovely, but there were some issues with responsiveness.
Location
9.09
Location was excellent and central to everything.
Room Quality
8.04
Comfortable rooms, but some lacked curtains.
Amenities
8.07
Good facilities but inconsistent hot water in the shower.
Value for Money
7.53
Food did not meet expectations for the price paid.
Food and Beverage
7.08
Food quality was disappointing, particularly during Christmas dinner.
Overall Experience
8.05
A pleasant stay overall with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:35

Property Description

Historic Charm and Modern Comforts

Elegant Rooms with Period Features: Experience a blend of history and luxury in our spacious rooms with traditional decor and modern amenities, including free Wi-Fi and satellite TV.

Award-Winning Dining and Wine Bar: Indulge in a delicious full English breakfast and sample a variety of beverages and snacks at our popular wine bar.

Rich History and Prestigious Guests: Stay at the Old Hall Hotel, a historic building dating back to 1576, where Mary Queen of Scots once experienced the healing properties of Buxton’s famous spa water.

Book your stay now at the Old Hall Hotel and immerse yourself in the rich history and charm of Buxton.

Important information:

Please note that only on-street parking is available. This is offered at a discounted rate by the hotel.

Please note that no extra bed can be accommodated in the standard double rooms.

Dogs are only allowed in the Classic rooms, subject to availability. When traveling with pets, please note that an extra charge of GBP 20 per night applies.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    People 12 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2438 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
P
peter solo_traveller gb
4
Below average…. But Buxton was great
Pros:

Good location- central Buxton

Cons:

Dirty shower heads, grubby, restaurant closed for the night, breakfast quality poor

2026-03-26 via Nuitee
R
Ruth couple gb
9
2026-03-24 via Nuitee
R
Robyn solo_traveller gb
8
Great value for money with excellent location
Pros:

Comfy beds
Very clean bathroom and bedroom
Excellent location for town, spa, Pavillion Gardens, Opera House. All a short stroll away.
Really good breakfast.
Friendly reception staff
Good value for money.

Cons:

Staff at breakfast were unwelcoming and miserable.

2026-03-22 via Nuitee
K
Keith couple gb
7
2026-03-22 via Nuitee
S
Susanne couple gb
9
Very comfortable, good location and easy access to facilities.
Pros:

Breakfast excellent,

2026-03-22 via Nuitee
A
Alan couple gb
2
I wouldn’t book again. This hotel needs a major makeover. It’s more like Fawlty Towers
Pros:

Location good although parking difficult as no car park and it was very congested outside

Cons:

Shabby inside. Poor bar food st lunchtime and quality of staff poor.

2026-03-21 via Nuitee
G
Green couple gb
10
2026-03-18 via Nuitee
H
Helen couple gb
8
Character and charm
Pros:

Very comfortable bed, perfect location and good breakfast. The room had everything we needed including tea, coffee and biscuits. It is obviously a centuries old building but that adds to the character and charm.

2026-03-18 via Nuitee
B
Bradley couple gb
9
Good stay as expected
Pros:

Location and comfort

Cons:

The lift wasn't working

2026-03-16 via Nuitee
N
Naik couple gb
8
2026-03-15 via Nuitee
A
andrew couple gb
8
Enjoyable experience
Pros:

Bathroom was excellent

2026-03-15 via Nuitee
T
Two couple gb
10
Pros:

Friendly lovely staff just nice to be away in Buxton

Cons:

I have been before so I know what to expect

2026-03-14 via Nuitee
C
Christopher couple gb
9
2026-03-13 via Nuitee
A
Annette couple gb
9
Buxton stay
Pros:

We used The Old Hall when watching a show at the opera house, very convenient. Staff are friendly and helpful, nice and clean, parking is easy as I have a disabled badge.

Cons:

The lift wasn't working,but I realise it's an old building and the lift is old as well.

2026-03-11 via Nuitee
J
Julie couple gb
6
Very disappointed with quality of room
Pros:

Great location near The Opera House
We were able to have breakfast at The Crescent Hotel situated next door as the kitchen was closed at Old Hall.

Cons:

We have stayed at Old Hall a few times, but this was the worst room we have stayed in. It was very small for a double, only space for one bedside table. Dated furniture and carpets. Poor sound proofing. There was black mould on the windows. The floors were very uneven, I daresay this is due to the age of the property.

2026-03-10 via Nuitee
J
Joan couple gb
8
Pros:

The food was really good the staff were friendly and helpfull x all very clean enjoyed our stay x
Parking worked out well x very handy for the theatre and shops x all very good x would recommend tje hotel to anyone x

Cons:

It was all good x

2026-03-09 via Nuitee
S
Stephen solo_traveller gb
10
Value for money
Pros:

Comfortable and excellent location

2026-03-09 via Nuitee
D
Diane couple gb
9
Very enjoyable it be wary if you are a wheeouser as the town area very uneven paving.
Pros:

The age and history of the building, quietness of the building. The location was perfect the Opera House.

Cons:

Nothing

2026-03-09 via Nuitee
R
rita couple gb
10
2026-03-08 via Nuitee
C
Colin couple gb
8
Verygood
Pros:

Location to Buxton opera house .& local facilities

Cons:

Nothing. Everything worked out well

2026-03-07 via Nuitee