Old Hall Hotel

Hotels
•
Ensana Hotels
8 (2416 reviews)
The Square , Buxton , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Slow service
Food quality issues
Cleanliness in some areas

Categories

Cleanliness
7.58
Some areas of the hotel were tired and needed attention.
Service
8.55
Overall, the staff were lovely, but there were some issues with responsiveness.
Location
9.09
Location was excellent and central to everything.
Room Quality
8.04
Comfortable rooms, but some lacked curtains.
Amenities
8.07
Good facilities but inconsistent hot water in the shower.
Value for Money
7.53
Food did not meet expectations for the price paid.
Food and Beverage
7.08
Food quality was disappointing, particularly during Christmas dinner.
Overall Experience
8.05
A pleasant stay overall with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:35

Property Description

Historic Charm and Modern Comforts

Elegant Rooms with Period Features: Experience a blend of history and luxury in our spacious rooms with traditional decor and modern amenities, including free Wi-Fi and satellite TV.

Award-Winning Dining and Wine Bar: Indulge in a delicious full English breakfast and sample a variety of beverages and snacks at our popular wine bar.

Rich History and Prestigious Guests: Stay at the Old Hall Hotel, a historic building dating back to 1576, where Mary Queen of Scots once experienced the healing properties of Buxton’s famous spa water.

Book your stay now at the Old Hall Hotel and immerse yourself in the rich history and charm of Buxton.

Important information:

Please note that only on-street parking is available. This is offered at a discounted rate by the hotel.

Please note that no extra bed can be accommodated in the standard double rooms.

Dogs are only allowed in the Classic rooms, subject to availability. When traveling with pets, please note that an extra charge of GBP 20 per night applies.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    People 12 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2416 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
C
colin • couple • gb
9
Pros:

Both room and breakfast were great.

Cons:

Nothing

2026-02-13 • via Nuitee
C
Cheryll • couple • gb
7
Pros:

The staff were fantastic. The bathroom had both, a shower and bath. The room was spacious.

Cons:

The bed was uncomfotable for me. There were steps up to the bathroom which my husband didn't like.

2026-02-13 • via Nuitee
R
robert • couple • gb
7
First class. Everything this type of Hotel has to offer was there. Be back soon(see above)
Pros:

Room, breakfast, location, staff, facilities, vibe.

Cons:

Our room was perfect. ( It wasn't a personal choice but was allocated by the Hotel and we didn't know until we got there what our room would be like. )However we've been told that we can only book a specific room number by putting a request in the notes at the time of booking and that this may not result in our getting that room. I don't see a problem in it being confirmed by phone before we book(at the same time). The last time we used the request facility we were disappointed.

2026-02-11 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-02-10 • via Nuitee
J
june • couple • gb
10
Large clean comfortable room and excellent breakfast. Enjoyed reading about the history of the hotel displayed on the wa
Pros:

History and location

Cons:

Nil

2026-02-08 • via Nuitee
R
ROSEMARY • couple • gb
9
Perfect location.
Pros:

Friendly staff. Great location. Comfy beds.

2026-01-31 • via Nuitee
A
Ann • couple • gb
9
Just as expected
Pros:

Everything was as expected, staff were friendly, the room was warm and quirky, uneven floor etc. but have stayed here before and expected this.

Cons:

Nothing

2026-01-28 • via Nuitee
T
Todd • couple • gb
9
2026-01-26 • via Nuitee
N
Nicholas • couple • gb
8
A wonderful, relaxing, comfortable stay.
Pros:

All staff were professional and friendly - nothing too much trouble. Location excellent. Room spacious, clean and well appointed.
Breakfast was plentiful with good selection but prefer hot breakfast to be cooked to order and not 'buffet' style.

Cons:

Residents access door to bedrooms was very temperamental but staff always happy to assist.
At the time of our visit there was a very limited choice of beers in the bar.

2026-01-25 • via Nuitee
J
Joyce • extended_group • gb
10
Thoughly enjoyed our stay with you ,looking forward to coming again,
Pros:

Breakfast was good . Plenty to from had no problems

Cons:

Everything was great no complaints 😀

2026-01-20 • via Nuitee
P
paul • family_with_children • gb
10
Concert, then a lovely comfortable stay this is the ideal place/
Pros:

Everything was good and suited our needs. It was the first time our grandaughters had visited the hotel although we have several times and as young girls they loved it. Breakfast was lovely as usual. We are hoping to stay again in April if not before.... Thankyou

Cons:

Everything was perfect for us.

2026-01-20 • via Nuitee
L
Lisa • couple • gb
7
2026-01-20 • via Nuitee
D
David • couple • gb
9
This hotel would be our first choice if we were in the Buxton area.
Pros:

Excellent location. Staff were very helpful and courteous. Food was well prepared and presented.

Cons:

The only negative from our point of view was the lack of a comfortable chair in the room, but that was likely down to our choice of room.

2026-01-20 • via Nuitee
D
DONALD • couple • gb
8
Pros:

No problems.

Cons:

Nothing

2026-01-19 • via Nuitee
N
national surfacing • couple • gb
1
Terrible place! never again needs a full refurbishment!
Pros:

Wouldn’t stay there again!

Cons:

The bed bases were all ripped, Very tired hotel in desperate need of a full refurbishment. If it wasen’t so late in the day would have left and found another hotel. very limited breakfast offering and so greasy we couldn’t eat it! nothing like the pictures on booking.com at all. Hotel offered parking when you actually have to park on the street with a “pay and display” machine? lesson learnt and wont be staying there again !

2026-01-19 • via Nuitee
S
Steve • couple • gb
2
Very disappointed !!! . I wouldn’t recommend it to anyone
Pros:

The breakfast looked very tasty , only problem was that everything was cold !!! my wife couldn’t even eat hers, and when mentioned to a staff member, his response was ( oh ) nothing else

Cons:

Didn’t like dogs in the rooms , carpets were dirty , room was dingy with parts of the ceiling falling in , pigeons nesting over front entrance with droppings over the entrance floor , all parts of the hotel we passed was very grubby and dated , it could all do with a deep clean & a repaint . I wouldn’t recommend a stay to anybody !!!

2026-01-19 • via Nuitee
J
Janice • couple • gb
10
We enjoyed our stay and will stay there again.
Pros:

Breakfast was great 👍 enjoyed it. Plenty to choose from..

Cons:

It was great. Nothing we didn't like

2026-01-19 • via Nuitee
M
Mark • couple • gb
4
Exceedingly disappointed
Pros:

The only things we enjoyed about the hotel were the location and the breakfast. .

Cons:

Although we appreciate the hotel is very old the facilities, the room was small and bed was shockingly uncomfortable

2026-01-19 • via Nuitee
D
Dana • extended_group • gb
10
Pros:

Room was amazing 👏 and breakfast was great lots of choice 👌

Cons:

Downstairs at the hotel needs some attention...carpets and decor needs updating

2026-01-19 • via Nuitee
J
Janet • couple • gb
9
Good nights sleep on comfy bed. The reason for our stay was that we went to the theatre in Buxton which is right across
Pros:

Location very good. Hotel is lovely.

Cons:

Better parking facilities would have made it exceptional

2026-01-19 • via Nuitee