Hotel Marco Polo Rome

Hotels
7.6 (941 reviews)
Via Magenta 39 , Rome , it
+39 06 447 4091

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Cons:
Uncomfortable beds
Noise issues
Small rooms

Categories

Cleanliness
7.06
Some rooms mentioned as small and lacking comfort, affecting the perception of cleanliness.
Service
8.53
Many reviews highlight friendly and helpful staff.
Location
9.07
Multiple reviews praised the hotel's proximity to Termini station.
Room Quality
7.02
Several mentions of small and uncomfortable rooms.
Amenities
7.05
Basic amenities noted, with some disturbances affecting guest experiences.
Value for Money
7.51
Reasonable pricing mentioned, but some felt it was more like a hostel.
Food and Beverage
6.06
Breakfast options considered weak relative to the price.
Overall Experience
8.53
Generally positive experiences despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:36

Property Description

Convenient Location:
Located just 150 meters from Rome Termini Train Station, Marco Polo offers easy access to airport shuttles and public transport. The Coliseum is a mere 2 metro stops away, making sightseeing a breeze.

Friendly Staff:
Our English-speaking team at Marco Polo Rome is dedicated to ensuring your stay is comfortable and stress-free. With their round-the-clock availability, assistance is always just a call away.

Delicious Breakfast Options:
Start your day right with a buffet-style breakfast at Rome Marco Polo. Fuel up for a day of exploring the city's wonders.

Experience the convenience, warmth, and culinary delights at Marco Polo Rome. Book your stay now!

Important information:

The airport shuttle operates at scheduled times and is subject to availability. You can contact the hotel for more details, using the information on your booking confirmation.

Please note that for bookings of more than 3 rooms, different policies and additional supplements may apply.


When traveling with pets, please note that an extra charge of €10 per pet, per night applies. Please note that a maximum of 2 pets are allowed Please note that the property can only allow pets with a maximum weight of 10 kilosPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

7.6
Based on 941 reviews
Cleanliness: 7.06
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 6.06
Overall Experience: 8.53
M
Mohammed • family_with_children • ca
8
2026-09-09 • via Nuitee
M
Mariano • solo_traveller • ar
7
Pros:

Ubicación, buen trato del personal de conserjería

Cons:

Maltrato personal del desayuno

2026-09-08 • via Nuitee
M
Marta • family_with_children • es
4
2026-09-06 • via Nuitee
M
Markus • couple • it
5
Rumoroso
Pros:

Posizione

Cons:

Molto rumorosa e poco pulita.

2026-09-05 • via Nuitee
W
Walid • solo_traveller • dz
9
2026-09-04 • via Nuitee
F
Florentina • family_with_children • ca
8
Pros:

The location and the clean room.

2026-09-04 • via Nuitee
L
Lidiane • extended_group • es
4
Recepción muy borde y mal educado
Pros:

El alojamiento muy bueno

Cons:

El recepcionista muy mal educado, y parecia enfadado y de mala leche, mi hijo le ha pedido una plancha de ropa el ah dicho para bajar la ropa y planchar abajo , bajo mi hijo con la ropa el le dice no hay luz en el pasillo no te puedo ayudar , entonces para que le ha dicho para bajar! Enfin no me gusto nada el trato desde la llegada

2026-08-31 • via Nuitee
J
Jianlan • family_with_children • fr
8
2026-08-31 • via Nuitee
J
Javier • solo_traveller • es
10
2026-08-28 • via Nuitee
U
Uria • family_with_children • de
9
2026-08-27 • via Nuitee
Y
Youssef • extended_group • eg
3
A stay that started with a two-hour wait and a room we didn’t pay for, and ended with a bathroom nobody bothered to clea
Pros:

Nothing specifically.

Cons:

Check-in was delayed by two hours. We were then given a lower-tier room than the one we booked and paid for. Staff blamed a “system issue,” then hesitated to correct it, first asking whether we had already used the room, and becoming visibly annoyed when we insisted. It was fixed only because we pushed back, which made it feel less like an error and more like a test of whether we’d notice.

The room itself was worse. The toilet still had urine in it, under a “sanitized” seal across the lid, meaning housekeeping had sealed a bathroom nobody had cleaned. The towels smelled sour, as if left damp rather than laundered. And on our final day, the room wasn’t serviced at all.

Paying for one room, being quietly given another, and then being met with irritation for pointing it out says a lot about how this place is run. The hygiene issues say the rest. Would not stay here again.

2026-08-26 • via Nuitee
O
O. • family_with_children • nl
8
2026-08-25 • via Nuitee
S
Sweta • couple • gb
1
2026-08-25 • via Nuitee
S
Syed • solo_traveller • gb
10
Pros:

Entrance feels like you are in an old building, but it extremely well maintained. Highly clean and spotless rooms, bathrooma, with very good air conditioning in hot weather. Highly recommended. Near to main Rome train station. Plenty of food and restaurants around.

2026-08-24 • via Nuitee
P
Pedro • couple • us
1
I did not stay.
Pros:

Nothing. I could not stay because they cancelled my booking for no reason.

Cons:

I can’t say. I didn’t get the chance to stay.

2026-08-24 • via Nuitee
J
Juan Pablo • family_with_children • ar
6
Cómodo para pocos días.
Pros:

Bien ubicada a 100 mts de Termini. Comodo y limpio.

Cons:

La parte de las habitaciones sin renovar le falta cuidado. La ducha no funcionaba.

2026-08-23 • via Nuitee
J
Julio • couple • mx
10
Fenomenal.
Pros:

Todo estuvo estupendo todo su personal muy amable.
Su ubicación y desayuno excelente.

2026-08-21 • via Nuitee
A
Ahmed • solo_traveller • eg
6
2026-08-20 • via Nuitee
L
LUIS FERNANDO • extended_group • co
10
Pros:

Ubicación

2026-08-20 • via Nuitee
L
Lakshman • couple • gb
7
Did not meet standards or expectations with the rooms, not decorated with pleasant colours of drapes
Pros:

Breakfast did not meet our requirements there were no eggs, or Omlettes offered and the electricity went off right in the middle of breakfast and could not have a cup of tea or coffee. They did not charge but was inconvenient and also the lift was not in service for one night and had to climb four flights of stairs after a long day visiting the Vatican

Cons:

Better details and descriptions with photos of the entrance and reception to the hotel. The only reason for booking this hotel was the closeness to the Termini

2026-08-19 • via Nuitee