Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Health or beauty spa nearby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
Free WiFi
Swimming pool
See all facilities

Review Highlights

Pros:
Very good overall impression
Standard quality in multiple areas
Cons:
Poor operations
Negative experience with food and beverage charges

Categories

Cleanliness
8.15
Negative sentiment regarding operations which may suggest poor cleanliness standards.
Service
9.15
Standard service quality for this hotel tier, but affected by specific negative experience.
Location
8.65
Standard quality for this hotel tier.
Room Quality
8.65
Standard quality for this hotel tier.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.15
Negative sentiment regarding food and beverage charges impacting overall experience.
Overall Experience
8.75
Target overall rating, reflecting mixed sentiments from reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:57

Property Description

Discover the perfect retreat at Media Rotana, where luxury meets comfort in the vibrant heart of Dubai.

Indulge in Relaxation
Unwind at our full-service spa, offering a range of rejuvenating massages, body treatments, and facials. For fitness enthusiasts, our 24-hour fitness center, sauna, and outdoor pool invite you to maintain your wellness routine while enjoying leisure.

Culinary Delights Await
Savor international cuisine at Channels, one of our three exceptional restaurants. Whether you choose to dine in or take advantage of 24-hour room service, culinary excellence is just a call away.

Seamless Connectivity
Stay connected with complimentary high-speed wireless internet throughout the hotel, and take advantage of our concierge services for seamless travel arrangements, including airport shuttles and local shopping excursions.

Experience the ultimate in hospitality and book your stay at Media Rotana today!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Free in-room WiFi has a 4-device limit.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.6
Based on 106 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
A
Atreedev
4
Pros:

Very poor operations, humiliating to bring executive guests to the property. Said they’d get their quote lounge available. Then just before my guests arrived couldn’t keep up their end of the offer. Let me get humiliated in front of my CEO guests as they could put some minor food and beverage charges to my room. 🙄

2025-09-26 • via Nuitee
M
Mr. VERMUND
10
Pros:

Overall Very Good!

2025-09-13 • via Nuitee
S
samer
8
Pros:

À classic that needs a bit of TLC

2025-07-22 • via Nuitee
M
Maryam
8
Pros:

very clean, approachable and professional staff, immediate attention to remedy problems if any,
rooms are very nice and comfortable. Loved the bed, super comfy.
beautiful SPA . Was able to book a few tours and they were all good tours.
having hotel transportation to the malls and the beach was a bonus.

2025-07-11 • via Nuitee
D
Denitza • family
8
Pros:

Good value for the price I paid.

2025-05-25 • via Nuitee
L
Lalat
8
Pros:

Location is not in downtown or happening areas. Itis outside.

2025-04-16 • via Nuitee
R
Robert
10
Pros:

Just perfect

2025-02-20 • via Nuitee
N
Nicholas
10
Pros:

k

2025-01-27 • via Nuitee
M
Michael
8
Pros:

It needs upgrading

2025-01-25 • via Nuitee
C
Carol • friends
8
Pros:

Not as good as another Rotana I’ve stayed at, but clean and comfortable. Expedia list this hotel as having an airport shuttle available on request, but it doesn’t. There is a shuttle to the beach and local shopping malls, but this can be difficult to use as drop off and collection points not signed and no location on shuttle schedule..

2024-11-27 • via Nuitee
I
ian
8
Pros:

Perfect place to stay good for business connections and a great bar

2024-11-26 • via Nuitee
M
Mark
8
Media Rotana stay
Pros:

Ok

2024-11-07 • via Nuitee
T
Thomas
10
Pros:

other than the soap tray falling off wall in shower cubicle, all is good

2024-10-21 • via Nuitee
S
Sunita
10
Pros:

I have stayed several times. The staff are really friendly and helpful.
Breakfast service is good and they are efficient with service.
I wasn’t feeling well for a few days and the hotel went out of there way to send breakfast to my room
Normal taxis are generally available easily but the hotel have their own which a lady tries to make you take which are more expensive so it’s a little embarrassing to refuse.
I would recommend this hotel most definitely as it gives you all you need. Spacious clean rooms, a good breakfast at a very reasonable price.

2024-09-21 • via Nuitee
L
Linyu • partner
10
Pros:

just perfect

2024-09-08 • via Nuitee
H
Harnek Singh
10
Pros:

Great hotel, with great facilities and great staff

2024-08-30 • via Nuitee
M
Mohammed Abdul • family
10
Pros:

Very good

2024-08-25 • via Nuitee
S
Shir
10
Pros:

Very good

2024-07-10 • via Nuitee
A
ALVIN • partner
8
Pros:

Location limited

2024-06-02 • via Nuitee
M
Martine • family
10
Pros:

The hotel was more beautiful in person than I imagined. Great professionalism, attention to detail and great hospitality. The bedroom and bathroom was very clean. Breakfast in the morning had everything you can think of and want. My daughter enjoyed her stay as well. I will definitely be back and booking again with Media Rotana. Thank you for making my first trip to Dubai a memorable one.

2024-05-31 • via Nuitee