Facilities

Elevator
Free airport transportation
ATM/banking
Shopping on site
Conference space
Golfing nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Very good overall impression
Standard quality in multiple areas
Cons:
Poor operations
Negative experience with food and beverage charges

Categories

Cleanliness
8.15
Negative sentiment regarding operations which may suggest poor cleanliness standards.
Service
9.15
Standard service quality for this hotel tier, but affected by specific negative experience.
Location
8.65
Standard quality for this hotel tier.
Room Quality
8.65
Standard quality for this hotel tier.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.15
Negative sentiment regarding food and beverage charges impacting overall experience.
Overall Experience
8.75
Target overall rating, reflecting mixed sentiments from reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:57

Property Description

Luxurious Spa and Recreational Amenities - Pamper yourself with body treatments and facials at the spa, unwind in the outdoor pool, sauna, or 24-hour fitness center.

Dining and Entertainment Options - Indulge in international cuisine at Channels, enjoy 24-hour room service, and sip your favorite drink at the bar or poolside bar. Don't miss the buffet breakfasts and snacks at the coffee shop/cafe.

Convenience and Connectivity - Benefit from complimentary Wi-Fi, concierge services, and a complimentary shuttle to nearby shops. The hotel also features a 24-hour business center, limo service, and conference space for events.

Book your luxurious stay at Media Rotana in Dubai (Barsha Heights) to enjoy upscale amenities and convenient access to popular attractions.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Free in-room WiFi has a 4-device limit.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
A
Atreedev
4
Pros:

Very poor operations, humiliating to bring executive guests to the property. Said they’d get their quote lounge available. Then just before my guests arrived couldn’t keep up their end of the offer. Let me get humiliated in front of my CEO guests as they could put some minor food and beverage charges to my room. 🙄

2025-09-26 • via Nuitee
M
Mr. VERMUND
10
Pros:

Overall Very Good!

2025-09-13 • via Nuitee
S
samer
8
Pros:

À classic that needs a bit of TLC

2025-07-22 • via Nuitee
M
Maryam
8
Pros:

very clean, approachable and professional staff, immediate attention to remedy problems if any,
rooms are very nice and comfortable. Loved the bed, super comfy.
beautiful SPA . Was able to book a few tours and they were all good tours.
having hotel transportation to the malls and the beach was a bonus.

2025-07-11 • via Nuitee
D
Denitza • family
8
Pros:

Good value for the price I paid.

2025-05-25 • via Nuitee
L
Lalat
8
Pros:

Location is not in downtown or happening areas. Itis outside.

2025-04-16 • via Nuitee
R
Robert
10
Pros:

Just perfect

2025-02-20 • via Nuitee
N
Nicholas
10
Pros:

k

2025-01-27 • via Nuitee
M
Michael
8
Pros:

It needs upgrading

2025-01-25 • via Nuitee
C
Carol • friends
8
Pros:

Not as good as another Rotana I’ve stayed at, but clean and comfortable. Expedia list this hotel as having an airport shuttle available on request, but it doesn’t. There is a shuttle to the beach and local shopping malls, but this can be difficult to use as drop off and collection points not signed and no location on shuttle schedule..

2024-11-27 • via Nuitee
I
ian
8
Pros:

Perfect place to stay good for business connections and a great bar

2024-11-26 • via Nuitee
M
Mark
8
Media Rotana stay
Pros:

Ok

2024-11-07 • via Nuitee
T
Thomas
10
Pros:

other than the soap tray falling off wall in shower cubicle, all is good

2024-10-21 • via Nuitee
S
Sunita
10
Pros:

I have stayed several times. The staff are really friendly and helpful.
Breakfast service is good and they are efficient with service.
I wasn’t feeling well for a few days and the hotel went out of there way to send breakfast to my room
Normal taxis are generally available easily but the hotel have their own which a lady tries to make you take which are more expensive so it’s a little embarrassing to refuse.
I would recommend this hotel most definitely as it gives you all you need. Spacious clean rooms, a good breakfast at a very reasonable price.

2024-09-21 • via Nuitee
L
Linyu • partner
10
Pros:

just perfect

2024-09-08 • via Nuitee
H
Harnek Singh
10
Pros:

Great hotel, with great facilities and great staff

2024-08-30 • via Nuitee
M
Mohammed Abdul • family
10
Pros:

Very good

2024-08-25 • via Nuitee
S
Shir
10
Pros:

Very good

2024-07-10 • via Nuitee
A
ALVIN • partner
8
Pros:

Location limited

2024-06-02 • via Nuitee
M
Martine • family
10
Pros:

The hotel was more beautiful in person than I imagined. Great professionalism, attention to detail and great hospitality. The bedroom and bathroom was very clean. Breakfast in the morning had everything you can think of and want. My daughter enjoyed her stay as well. I will definitely be back and booking again with Media Rotana. Thank you for making my first trip to Dubai a memorable one.

2024-05-31 • via Nuitee