Bayview Hotel Georgetown Penang

Hotels
Ascott The Residence
7.4 (6478 reviews)
25A Farquhar Street , George Town , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Room maintenance needed
Noise disturbances

Categories

Cleanliness
6.4
Multiple comments indicate the need for urgent refurbishment and cleanliness issues.
Service
8.4
Staff service has been positively mentioned, indicating a satisfactory experience.
Location
8.9
The location is frequently highlighted as strategic and convenient.
Room Quality
6.4
Comments mention issues with room maintenance and amenities.
Amenities
6.9
Some positive mentions, but multiple suggestions for improvements.
Value for Money
6.4
Concerns about noise and maintenance affect perceived value.
Food and Beverage
7.4
No specific comments on food and beverage, treated as standard for this hotel tier.
Overall Experience
8.4
Positive overall experiences from certain reviews, despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:58

Property Description

360-Degree Views from Revolving Restaurant
Experience breathtaking views of Penang Island while indulging in delicious meals.

Convenient Location in UNESCO World Heritage Site
Explore nearby attractions such as Penang State Museum, Pinang Peranakan Mansion, and Little India.

Modern Amenities and Facilities
Enjoy free WiFi, a swimming pool, fitness center, and 24-hour front desk services.

Plan your stay at Bayview Hotel Georgetown Penang for a memorable experience in George Town.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, the Penang City Council will be imposing a local government fee of MYR 3 per room per night, payable directly to the property upon check-in. Please note that this charge is not included in the room rate.
Please be informed that the hotel does not accept a third party credit card payment.
Please note that group bookings of 8 rooms or more are subject to a full prepayment of the entire stay. This will be charged to your credit card at any time after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 6478 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.9
Room Quality: 6.4
Amenities: 6.9
Value for Money: 6.4
Food and Beverage: 7.4
Overall Experience: 8.4
M
Mohd solo_traveller my
10
Cons:

Breakfast food not nice. Sorry

2026-06-27 via Nuitee
S
Steven solo_traveller my
3
Rooms
Cons:

Room is rundown
Toilet is dirty

2026-06-27 via Nuitee
H
hardy solo_traveller my
9
2026-06-26 via Nuitee
M
Muayad couple my
6
Pros:

‏unreachable..parking is very confusing

2026-06-26 via Nuitee
N
Nuratiqah family_with_children my
10
A memory to remember
Pros:

Everything, the spacious room, every room has bath tub.

Cons:

It is closing down soon. So sad.

2026-06-25 via Nuitee
I
Izwan extended_group my
6
Pros:

Will be close this week

Cons:

The hotel last week on duty

2026-06-25 via Nuitee
L
Linda Hah solo_traveller my
7
Pros:

Convenient location

Cons:

Rooms was a bit small, and 1 of the 3 rooms i booked, didnt gave drinking water, have to boil myself!

2026-06-24 via Nuitee
B
Bernard solo_traveller sg
9
One night stay
Pros:

Nice view of the sea and of the town. They were nice enough to upgrade us to a king size bed. Good location in the town area.

Cons:

Everything is a little old, but nonetheless well maintained. Also we were looking forward to dining at the revolving restaurant, but then it closed down shortly before our stay.

2026-06-24 via Nuitee
C
C.Kumaran couple my
8
Nice hotel I have been staying here the 3rd time .Very convenient walk around the nearby shop place
Pros:

Nearby there street food

Cons:

BATHROOM AND TOILET CONVENIENT

2026-06-24 via Nuitee
T
Theresa-Anne solo_traveller nz
3
Pros:

Location only...

Cons:

The place was old, run down, smelt terrible. Was dusty, and in need of a lot of maintenance. Photos are nothing like the property.
Do not stay here! The pool area was terrible, gardens not maintained. Pool water was nice and seemed clean but that was it.

2026-06-24 via Nuitee
K
Ku solo_traveller my
7
2026-06-23 via Nuitee
N
Nur Aisyah couple my
10
Pros:

Tempat yang begitu cantik ,dekat dengan semua tempat,view malam on top sebab nampak komtar dan keindahan bandar ,sampai nampak jambatan pulau pinang sangat” best..staff memang peramah sangat” bagus ,semua pekerja yang terbaik

Cons:

Cuma haritu parking dia agak mahal,mybe ni first time jadi tak tau pasal parking

2026-06-20 via Nuitee
P
pearl solo_traveller au
2
Pros:

Staff were very helpful. They did offer to do a deep clean of the room after we brought it to there attention.The view from the window is amazing.

Cons:

Hotel room was big but was very dusty, we were expecting a pool bar and restaurant but the restaurant had closed down and they do not serve alcohol at this facility.
Place is closing down for refurbishment and you can see they are not bothering to take care of the upkeep.

2026-06-20 via Nuitee
K
Kristie family_with_children au
8
2026-06-19 via Nuitee
M
M Sallehudin Nashid couple my
7
2026-06-18 via Nuitee
M
mariani hashim solo_traveller my
9
2026-06-17 via Nuitee
K
Koh solo_traveller sg
6
Bayview Hotel, Georgetown Penang
Pros:

Great location.

Cons:

Two small tubes of shower gel and shampoo, hardly enough for two persons.

2026-06-17 via Nuitee
M
Mogan Thamo solo_traveller sg
6
Pros:

The location

Cons:

The clarinets, the buffet,

2026-06-17 via Nuitee
J
Jimmy solo_traveller my
5
Pros:

地理环境去哪里都方便。

Cons:

这是我第1次租到这样的房间,以前前3次都ok,这次给的房间很旧,床头2边的插坐不能用,电视机雪花画面,桌子多数有木刺。

2026-06-16 via Nuitee
S
SUBRAMANIAM solo_traveller my
5
Pros:

No

Cons:

No

2026-06-16 via Nuitee