Bayview Hotel Georgetown Penang

Hotels
•
Ascott The Residence
7.4 (6145 reviews)
25A Farquhar Street , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Room maintenance needed
Noise disturbances

Categories

Cleanliness
6.4
Multiple comments indicate the need for urgent refurbishment and cleanliness issues.
Service
8.4
Staff service has been positively mentioned, indicating a satisfactory experience.
Location
8.9
The location is frequently highlighted as strategic and convenient.
Room Quality
6.4
Comments mention issues with room maintenance and amenities.
Amenities
6.9
Some positive mentions, but multiple suggestions for improvements.
Value for Money
6.4
Concerns about noise and maintenance affect perceived value.
Food and Beverage
7.4
No specific comments on food and beverage, treated as standard for this hotel tier.
Overall Experience
8.4
Positive overall experiences from certain reviews, despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:58

Property Description

360-Degree Views from Revolving Restaurant
Experience breathtaking views of Penang Island while indulging in delicious meals.

Convenient Location in UNESCO World Heritage Site
Explore nearby attractions such as Penang State Museum, Pinang Peranakan Mansion, and Little India.

Modern Amenities and Facilities
Enjoy free WiFi, a swimming pool, fitness center, and 24-hour front desk services.

Plan your stay at Bayview Hotel Georgetown Penang for a memorable experience in George Town.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, the Penang City Council will be imposing a local government fee of MYR 3 per room per night, payable directly to the property upon check-in. Please note that this charge is not included in the room rate.
Please be informed that the hotel does not accept a third party credit card payment.
Please note that group bookings of 8 rooms or more are subject to a full prepayment of the entire stay. This will be charged to your credit card at any time after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 6145 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.9
Room Quality: 6.4
Amenities: 6.9
Value for Money: 6.4
Food and Beverage: 7.4
Overall Experience: 8.4
P
Pamela • solo_traveller • my
8
2026-03-14 • via Nuitee
W
Wei Tek • extended_group • my
4
fraud picture
Pros:

staff is friendly

Cons:

bed is hard, curtain is smelly, toilet water pressure is low, air cond is not cold

2026-03-13 • via Nuitee
M
Merrick • family_with_children • gb
5
not that good
Pros:

staff were very polite

Cons:

unfortunately the rooms were old and tatty it needs a full refurbishment

2026-03-13 • via Nuitee
J
JAAMS • family_with_children • my
10
2026-03-13 • via Nuitee
C
Craig • couple • my
1
Disgusting hotel smells and unclean
Pros:

Worst hotel I have stayed in over 10 years.

Cons:

Extremely old and in serious need of a renovation as it’s 35 years old and smells awful everywhere it’s literally rotting away.

2026-03-13 • via Nuitee
K
Kumar • couple • my
10
2026-03-12 • via Nuitee
D
Derek • couple • my
8
Very comfortable and the staff are amazing
Pros:

The staff are their biggest asset

Cons:

Great location

2026-03-10 • via Nuitee
J
Joshua • family_with_children • au
10
2026-03-10 • via Nuitee
N
Norshimah • solo_traveller • my
9
2026-03-10 • via Nuitee
S
SATHIASRI • family_with_children • my
1
Pros:

The hotel was very very bad, SO dusty and blankets was tear. Lights were not working in the room. Regretting

2026-03-09 • via Nuitee
J
Jennifer • couple • gb
10
Great location, easy access to Chinatown, easy access to busses, would stay again.
Pros:

Great location and great staff. Good size room.

Cons:

Nothing to complain about

2026-03-09 • via Nuitee
E
Ekin • couple • my
3
2026-03-09 • via Nuitee
S
SURIATI ARIS • family_with_children • my
8
Pros:

The room size

Cons:

During check in, the staff is not friendly. Explain about the parking ticket without looking at me and full with tension on her face. When I double confirmed the information, she replied with an angry face.

2026-03-08 • via Nuitee
S
sara • family_with_children • my
1
Pros:

Maintenance very bad

2026-03-07 • via Nuitee
C
Castillo • solo_traveller • my
10
2026-03-07 • via Nuitee
D
Dayang • couple • my
3
2026-03-06 • via Nuitee
E
Edmund • solo_traveller • au
2
Clean up the hotel
Pros:

It’s old

Cons:

The room has a funny smell and the bed sheet stings.

2026-03-06 • via Nuitee
趙庭慧 • family_with_children • tw
2
2026-03-06 • via Nuitee
A
ameed • solo_traveller • iq
8
Pros:

Cleanliness, area of the room and bathroom.

Cons:

Nothing

2026-03-06 • via Nuitee
Y
YUTA • solo_traveller • jp
9
妥協せずお得に泊まるなら間違いなくココ！
Pros:

やはりペナンの中ではサービスも充実しつつお得に泊まれる宿！中心地も歩いていける範囲。バス停も近く。
朝食ブュッフェは一度食べれば十分かと。
夜はレッドガーデンが目と鼻の先で有り難い。
オフィシャルページから無料のメンバーになり予約した方が若干お得。

Cons:

併設のルーフトップバーのメニューは高い。

2026-03-06 • via Nuitee