Bayview Hotel Georgetown Penang

Hotels
•
Ascott The Residence
7.4 (6099 reviews)
25A Farquhar Street , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Room maintenance needed
Noise disturbances

Categories

Cleanliness
6.4
Multiple comments indicate the need for urgent refurbishment and cleanliness issues.
Service
8.4
Staff service has been positively mentioned, indicating a satisfactory experience.
Location
8.9
The location is frequently highlighted as strategic and convenient.
Room Quality
6.4
Comments mention issues with room maintenance and amenities.
Amenities
6.9
Some positive mentions, but multiple suggestions for improvements.
Value for Money
6.4
Concerns about noise and maintenance affect perceived value.
Food and Beverage
7.4
No specific comments on food and beverage, treated as standard for this hotel tier.
Overall Experience
8.4
Positive overall experiences from certain reviews, despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:58

Property Description

360-Degree Views from Revolving Restaurant
Experience breathtaking views of Penang Island while indulging in delicious meals.

Convenient Location in UNESCO World Heritage Site
Explore nearby attractions such as Penang State Museum, Pinang Peranakan Mansion, and Little India.

Modern Amenities and Facilities
Enjoy free WiFi, a swimming pool, fitness center, and 24-hour front desk services.

Plan your stay at Bayview Hotel Georgetown Penang for a memorable experience in George Town.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, the Penang City Council will be imposing a local government fee of MYR 3 per room per night, payable directly to the property upon check-in. Please note that this charge is not included in the room rate.
Please be informed that the hotel does not accept a third party credit card payment.
Please note that group bookings of 8 rooms or more are subject to a full prepayment of the entire stay. This will be charged to your credit card at any time after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 6099 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.9
Room Quality: 6.4
Amenities: 6.9
Value for Money: 6.4
Food and Beverage: 7.4
Overall Experience: 8.4
N
Nor Asmidar • couple • my
7
Pros:

The room is so big
I like

Cons:

The water in the toilet bowl is to hight
That cause water splash

2026-02-14 • via Nuitee
T
Theo • couple • fr
10
Pros:

Hôtel très agréable et service irréprochable. Très bonne localisation et chambre spacieuse et propre. Très bon rapport qualité prix

2026-02-13 • via Nuitee
Z
Zaidun • extended_group • my
10
2026-02-13 • via Nuitee
A
Ann • solo_traveller • gb
7
Pros:

Great location

Cons:

All the sun beds were broken

2026-02-13 • via Nuitee
J
Jeyas Sri • family_with_children • my
2
2026-02-13 • via Nuitee
M
MOHAMMAD AZMI • couple • my
8
2026-02-12 • via Nuitee
R
Richard • extended_group • gb
10
highly recommend, great standards and great value for money
Pros:

Although the hotel is a little dated, it was immaculate through out. The staff were excellent throughout the stay and really helpful when me and my friend needed assistance. I didn't eat at the hotel but the standards were superb and the bar at the top of the hotel gives great views. Also, you were right on the edge of the cultural quarter

Cons:

The pool does not get much sunshine, however to accept for this, they have created another terrace where you can get the sun all day that is a 20 second walk from the pool. possibly an opportunity to provide food and drink by the pool

2026-02-12 • via Nuitee
J
Jason Chau cs • couple • my
5
Front desk are not friendly
Pros:

Long bath .. and 360

Cons:

Front desk not fri3ndly

2026-02-12 • via Nuitee
C
Chai • family_with_children • my
6
Time to refurbish the hotel. Kind of run down since i stayed there
Pros:

Location

Cons:

Air con a lot of dust
Parking

2026-02-12 • via Nuitee
R
Ratna • extended_group • au
7
Was a good and value for money
Pros:

The location centralised to Georgetown. Walking distance to love lane

Cons:

Dusty

2026-02-11 • via Nuitee
K
krishnan • family_with_children • my
6
2026-02-11 • via Nuitee
M
Mimi Sabrina • couple • my
8
2026-02-11 • via Nuitee
H
HAN • family_with_children • cn
1
体验很不好。
Cons:

房间很久而且还脏，上个客人几乎没怎么收拾，前台服务也不好，希望改进。

2026-02-10 • via Nuitee
N
Nitipong Srisawat • couple • th
10
2026-02-10 • via Nuitee
M
MOHD MUSTAZA • family_with_children • my
9
2026-02-09 • via Nuitee
P
PG OMAR ALI • family_with_children • es
7
Pros:

Location

Cons:

The towels are smelly

2026-02-09 • via Nuitee
H
Husain • couple • my
8
Value for money & enjoy with good facilities
Pros:

Strategic location & near to tourist spot

Cons:

Nil

2026-02-08 • via Nuitee
P
Peter • couple • au
9
2026-02-08 • via Nuitee
J
John • extended_group • sg
7
Ok
Pros:

Bad carpark

Cons:

Bad parcark

2026-02-08 • via Nuitee
I
Ivan • family_with_children • bg
10
Pros:

Location, size of the room.

Cons:

It's not that it wasn't good, but the mattress was too tight for me.

2026-02-08 • via Nuitee