Crowne Plaza Ft Myers Gulf Coast by IHG

Hotels
Crowne Plaza Hotels & Resorts
9.4 (314 reviews)
9931 Interstate Commerce Drive , Fort Myers , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good amenities
Cons:
Pool area is shaded
Room could have been cleaner

Categories

Cleanliness
8.49
Room could have been cleaner as per one review.
Service
10
Outstanding front desk staff and attentive service noted.
Location
9.46
Convenient shuttle service running 24x7 mentioned.
Room Quality
9.5
Well-designed and comfortable room as per the review.
Amenities
8.95
Good amenities mentioned, including shuttle service.
Value for Money
9.48
Overall value for the hotel experience was noted positively.
Food and Beverage
9.44
Restaurant was described as good, and bartender was lovely.
Overall Experience
9.89
Outstanding overall experience highlighted by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:25

Property Description

Convenient Location & Transportation
Enjoy the convenience of free shuttles to the airport and nearby attractions, making travel a breeze. Explore the beautiful Fort Myers Beach just a short distance away.

Modern Amenities in Every Room
Experience comfort with free WiFi, a flat-screen TV, refrigerator, and microwave in each guestroom. Relax and unwind in style.

On-Site Dining and Recreation
Indulge in delicious meals at The Oasis and take a refreshing dip in the outdoor pool. Stay active at the 24-hour fitness centre for a well-rounded experience.

Experience the best of Fort Myers at Crowne Plaza Ft Myers Gulf Coast. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 314 reviews
Cleanliness: 8.49
Service: 10
Location: 9.46
Room Quality: 9.5
Amenities: 8.95
Value for Money: 9.48
Food and Beverage: 9.44
Overall Experience: 9.89
K
Klaus couple de
10
Ein gelungener Kurzaufenthalt.
Pros:

Frühstück war ausgezeichnet. Betten waren sehr bequem.

2026-05-12 via Nuitee
J
Joseph couple us
10
2026-05-11 via Nuitee
M
Maria extended_group us
9
2026-05-06 via Nuitee
W
Watertime2 Family Bradenton, Florida
10
Excellent Stay!!
Pros:

Hotel is modern, clean and well kept. Easy lobby check in (thank you Rhona). The room was spacious, the bed and linens very comfortable. Bathroom was immaculate. Breakfast buffet was not the best, food quality was below average.

2026-04-27 via Tripadvisor
W
wilfredor2016 Business
10
Exceptional Service, Incredible Team, and One of the Best Event Experiences I’ve Had
Pros:

I recently hosted a retreat at the Crowne Plaza Ft. Myers – Gulf Coast, and I can confidently say this was one of the best experiences I’ve had working with a hotel team.

From the very beginning, Nicole and Stefanie made the entire planning process smooth, organized, and stress-free. If you’ve ever planned an event, you know how important that is and they absolutely delivered.

Once we arrived, the experience only got better. The on-site team was outstanding—Mya, Karen, Frankie, Kevin, Brian, and Derrick (MOD on Sunday) all went above and beyond to make sure everything ran seamlessly. Their attentiveness, professionalism, and willingness to help created an environment where both myself and my attendees felt fully taken care of.

The event space was clean, well-prepared, and exactly what we needed, and the guest rooms were comfortable and spotless.

One of the biggest surprises was the food it was genuinely some of the best I’ve had at a hotel. Not only that, but the pricing for food, drinks, and services was very reasonable, especially considering the level of quality and service provided.

To be transparent, I’ve hosted events at another hotel in Fort Myers for the past couple of years, and the experience there declined significantly. Coming to this property was a completely different experience. The difference in service, communication, and overall care was night and day.

This team truly understands hospitality. I’ve been blown away by the professionalism and the way they handled every detail.

I will absolutely be returning and highly recommend this hotel to anyone hosting an event or staying in the area.

2026-04-26 via Tripadvisor
P
P5kids Couples Tecumseh, Michigan
10
Great Spot and very Relaxing.
Pros:

Great customer service and affordable food. Very clean and relaxing. Pool was perfect temp. Loved having fireplace in the evening.

2026-04-04 via Tripadvisor
U
U3974EUjeffr Business
10
Awesome night Manager
Pros:

Nick at the front desk was above and beyond
We had a minor issue at the hotel
And Nick cleared up the problem
And made sure we were taking care of

2026-04-02 via Tripadvisor
C
christinapL8225MB Business
10
Outstanding. Will always choose to stay here!
Pros:

It's an outstanding place. The location from airport and all the business/restaurants in surrounding area. Very clean, open and spacious rooms and beds. Only real noise you have is airplanes when outside at pool. The spacious patio is great. The staff is OUTSTANDING! So friendly and accommodating. Will meet every need. The food is also very good. Breakfast is of great value to us because we are a sports team.

2026-04-01 via Tripadvisor
T
Tracy couple us
9
Great stay perfect location to airport and Spring training venues
Pros:

Location is amazing!

Cons:

Liked everything

2026-03-18 via Nuitee
S
Sarah family_with_children us
6
Filled needs, not spectacular
Pros:

Great location, clean rooms and common spaces, breakfast staff was very nice, ample parking.

Cons:

Do not recommend room 212, king size bed with "lake view". First, room shares wall with elevator and you hear it all night. I imagine the same for rooms 312 and 412. Mattress was not the best, could probably use replacement. Lake View is a little misleading, seems more of a run-off pond, but we're not from Florida so maybe this is considered a lake.

2026-03-03 via Nuitee
K
kurta908 Business
10
Exceptional Staff
Pros:

I had the great pleasure the first night of my stay to meet Nick, the night manager. He was very cordial and went out of his way to take care of any need. He reminded me of the hotel days when staff all wore suits and treated you with exceptional hospitality. I was fortunate to be able to talk with him for extended time. He spoke very highly of his co-workers and everyone I spoke with while there went out of their way to assist me. Nick should be a treasured asset to the hotel and each time I return toe Fort Myers I will stay at the Crowne Plaza!

2026-02-02 via Tripadvisor
T
Tracey solo_traveller us
10
2026-01-20 via Nuitee
A
Alison extended_group us
10
2026-01-19 via Nuitee
J
Juan family_with_children co
10
Pros:

The place was clean and they did not accept pets.

2026-01-19 via Nuitee
G
genesC912VO Business
10
Our Outstanding Experience
Pros:

In January 26, our Fraternal Organization held its installation of Officers for 2026. The location chosen was the Crowne Plaza Ft. Myers Gulf Coast by ihg. From the first phone call to start the process of utilizing the ballroom, until the last guest left from the ceremony, the experience was excellent. Our point of contact for the event was
Stefanie, Director of Conference & Catering. From day one, Stefanie led us through the process with patience and a caring understanding of our request, all while showing her experience and professionalism. The entire staff we encountered were extremely helpful and professional.

2026-01-14 via Tripadvisor
M
mallorieb2026 Business
10
Highly recommend!
Pros:

Great experience! I am part of the Aim team and this was my first time coming down to Florida for our annual sales meeting. They exceeded my expectations of the whole event!! Stefanie and Kevin were so kind and accommodating, Annie, Karen, and the entire staff was wonderful. Highly recommend!!

2026-01-08 via Tripadvisor
C
conrads781 Business
10
Great experience from top to bottom every single time.
Pros:

We’ve hosted an annual business conference here for years, and somehow it gets better and better each year. Better food. Better service. Better rooms. Better everything. I feel like every year I’m surprised by how many improvements have been made even though everything was already great. Plus, the entire staff is amazing, especially Stefanie and Kevin. I truly love staying here.

2026-01-08 via Tripadvisor
R
ReadB4UGo Business
4
Hospitality is the LAST thing on their minds.
Pros:

Some renovations have improved this previously run-down hotel. Now, just the staff and management need an upgrade. Huge attitude at check-in, unpleasant rooms and low-quality dining. Yes it is an airport hotel, but does it have to be this bad? Both the Hilton and Marriott around the corner trump this cheaply renovated establishment. It will take more than a lick of paint and particle-board furniture to make this a contender on any level.

2026-01-05 via Tripadvisor
G
Gregory solo_traveller us
10
2026-01-04 via Nuitee
A
Alicia family_with_children us
7
Pros:

The staff was very professional and welcoming

Cons:

I didnt like the housekeeping we to ask to get new towels and no one came to get the trash out of our room or came in to clean it.

2026-01-04 via Nuitee