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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Shuttle service (additional charge)
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Vending machine - drinks
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Public transport tickets
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Charming 17th-Century Hotel with Free Parking
Comfortable Rooms with Modern Amenities
The colourful bedrooms at Holiday Inn Ashford feature a satellite TV, air conditioning, and private bathrooms with free toiletries. Tea/coffee facilities are provided for added convenience.
Delicious Dining Options
Guests can enjoy the onsite restaurant offering traditional British meals, as well as the Bybrook Tavern for light snacks and beverages. The Junction Restaurant with rustic wooden beams serves hot breakfast buffets.
Convenient Location
Located just a mile from Ashford centre, Holiday Inn Ashford Central is only 2 miles from The Eurostar Terminal. Additionally, it is a short drive from the Eurotunnel, Dover Ferry Port, and the picturesque Kent Downs.
Book your stay at Holiday Inn Ashford Central for a delightful blend of history, comfort, and convenience.
Additional Cancellation Policy Information:
When booking 5 rooms or more, the reservation must be canceled at least 14 days prior to date of arrival to avoid cancellation charges. Any late cancelations, or no-shows, will result in the hotel charging your credit card for the cost of the 1st night's accommodations for each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Hotel was clean - staff were friendly and excellent.
Breakfast was amazing.
Could do with a mirror in the bedroom.
Alot of building work going on.
Good location reasonable price. Breakfast was reasonable.
Advert said, fridge, no fridge. Advert said bath, no bath. Air con didn't work. Beds only had a thick quilt, not good in hot summer. No cupboard or draw space. No deposit box. Beds were very high.
Friendly efficient staff
Clean room with all requirements
Very comfortable bed and pillows
Would have enjoyed some gentle background music in the restaurant
during our meal
Everything was fine, couldn't really ask for more
I didn’t have high expectations as the price was very reasonable but we had a great overnight stay while visiting Port Lympne Safari Park. Breakfast was really good as was the cleanliness and comfort. The staff were lovely, we would definitely stay again.
No complaints at all.
Hotel has been recently refurbished, very clean and modern with a nice decor. Restaurant and bar area was very good. Breakfast was lovely. Beds were comfy and spacious.
Little things could’ve been better, such as all room doors don’t have a soft close and slam. Sink plug was broken despite the room being recently refurbished.
Staff was very helpful, room was clean, everything worked
It's being renovated - clearly needed as some of its very dated
Les chambres de la partie rénovée sont agréables et les lits confortables. L'hôtel est à moins de 30 mn du terminal du Shuttle à Folkestone. Le personnel est très aimable.
Location
The shower plug was blocked and it flooded the bathroom and the water temperature was either freezing cold or boiling hot, not what you would expect from a national company and for the price paid. Very disappointing
The hotel was lovely. It felt nice, clean and welcoming on arrival and had clearly been recently revamped. Staff on the front desk were friendly and helpful. The room itself was lovely - again looked brand new, very comfy, spacious and well appointed. We had a lovely evening meal in the bar and breakfast was fab. Far exceeded expectations. We highly recommend this hotel, we were travelling back from France and it gave us a great night's rest and recuperation.
The only issue was with the booking itself, our half board for the family hadn't quite come through to the hotel as suggested on booking.com - staff listened to our concerns and the issue was resolved well.
Great location for the channel tunnel
Rooms were damn and mouldy, booked a family room but there weren’t any so we had to be split up.
The girls behind the bar were lovely
Hottest day of the year, no air con due to renovations- so they knew this before I booked two rooms.
The location was convenient.
The air conditioning was not working. We had booked the hotel because it had this and we had a baby and toddler in our party and the weather has been and still is extremely hot.
Several other guests were heard making the same complaint. They told my daughter to open the window in the room. This was on the first floor and was not a safe option with young children.
They offered them a room in the unrefurbished part of the hotel. The corridors were dirty with litter on the floor. The room was cooler than the original one. We offered to take their original room to avoid more disruption as we had been travelling across France all day and were tired. Luckily we had a fan with us.
I felt a little sorry for the reception staff who obviously did not know what to do. They offered us iced water and a fan.
We should have been notified of the situation prior to arriving.
We should have also been notified that the hotel was in the middle of a renovation.
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