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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Shuttle service (additional charge)
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Vending machine - drinks
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Public transport tickets
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Charming 17th-Century Hotel with Free Parking
Comfortable Rooms with Modern Amenities
The colourful bedrooms at Holiday Inn Ashford feature a satellite TV, air conditioning, and private bathrooms with free toiletries. Tea/coffee facilities are provided for added convenience.
Delicious Dining Options
Guests can enjoy the onsite restaurant offering traditional British meals, as well as the Bybrook Tavern for light snacks and beverages. The Junction Restaurant with rustic wooden beams serves hot breakfast buffets.
Convenient Location
Located just a mile from Ashford centre, Holiday Inn Ashford Central is only 2 miles from The Eurostar Terminal. Additionally, it is a short drive from the Eurotunnel, Dover Ferry Port, and the picturesque Kent Downs.
Book your stay at Holiday Inn Ashford Central for a delightful blend of history, comfort, and convenience.
Additional Cancellation Policy Information:
When booking 5 rooms or more, the reservation must be canceled at least 14 days prior to date of arrival to avoid cancellation charges. Any late cancelations, or no-shows, will result in the hotel charging your credit card for the cost of the 1st night's accommodations for each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Nothing
Run down, power sockets did not work, low quality
Did what was needed for 1 night
Clean and refurbished room
Location to le shuttle and restaurant very local
Nothing
no lift, no hair dryer
Colazione, materasso matrimoniale (non divano letto, pessimo) e le camere rinnovate.
Le camere e le zone comuni non ancora rinnovate (i corridoi del piano terra sono impresentabili).
Near the motorway
The decor was filthy and the carpet was filthy I appreciate it’s being renovated which I wasn’t aware of when I booked but there was no milk in the rooms and they had none at the desk they had to go and fetch us a cup from the kitchen but worst of all the bedding smelt fusty like it had been stored in a cellar
The hotel was newly refurbished and very clean. The beds were very comfy and the bathroom was very clean and well supplied with soap and towels. We had a very good breakfast and all the staff were very helpful and courteous.
The location was very convenient with free parking.The rooms were air conditioned which was very welcome on a hot day.
They are renovating and from the outside it looked bad and after reading reviews was worried but inside was nice. Location perfect for us. Lovely bar and restaurant. Good food and the rooms were clean and tidy. It’s obvious they are improving continuously.
Location
I booked 3 rooms for 3 people and paid, when they arrived they found one room ok, the 2nd couldn't be found initially and was then told it wasn't paid for and they were charged separately. The 3rd same story but the guest refused to pay. Took more than 12 hours to get the guest refunded and we're still waiting to see it in the account.
Location
Rooms are tired and need redoing. Corridors also tired. Wasn’t told about the outside area and bar when we arrived only found it on last night. Standing lamp is wobbly and doesn’t work
Good location. Breakfast sat outside in the courtyard with our dog was lovely.
July 2026. We were told that this used to be a transit hotel for asylum seekers and had just had a grand reopening. This place is Still being renovated. Rooms are big, nice, some shiny and newly renovated on 2nd floor. The corridors esp ground floor, are still in a state, battered and bruised, in need of love and attention. The staff not well presented (it’s so easy to iron a shirt ) and offered us one room with black mould and damp without noticing. We’re used to third world travelling and expending a little patience to get things … working … this reminded us of that experience.
Location and breakfast
Air conditioning was not working due to which I couldn't sleep
Goede locatie na aankomst of vertrek voor de Eurotunnel. Goed eten en zeer vriendelijk personeel.
x
Easy to find.
Staff very welcoming
Cheff John produced an excellent breakfast. We were Spoilt for choice.
Although hotel is undergoing renovation work, we were not affected by it.
We wish you the best of luck.
The bar, although was a nice area didn't have a good selection of beer and traditional ciders. I think they had a busy weekend and just weren't prepared for last minute bookings on a Monday.
Near the Eurotunnel
Free parking
Comfy bed
Friendly staff
Good value
Dog friendly
Some parts scruffy because it's being renovated
Restaurant menu was basic.
Apart from a ni e room
Nothing.
Had a serious incident with a person trying to enter our room and making excuses for doing so at 3 am im the morning.
He was claiming to be staff and said we hadn't booked in and that my key was at reception
But that's rubbish as I had our key to get into our room he even said our door was open abit. But he had opened it.Also at reception there was a piece of paper with our room number on with Apologise written beside it.
It was a very traumatic incident for me and spoilt our night away. I couldn't go back to sleep and had a very lo.ng day Sunday includng a latenight ferry trip.
What if he was trying to get in and rob us or something .ore sinister.
I won't get over this for a long time.
De locatie, erg handig als overnachting voor de tunnel of ferry. Ontbijt was ook prima. Kamer was schoon en bed comfortabel. Personeel uiterst vriendelijk en behulpzaam.
De temperatuur regeling. Het was een erg warme dag en bij het betreden van de kamer was het alsof je een vriescel instapte. De airco stond aan en hoewel deze kon worden uitgezet was het niet mogelijk de temperatuur te regelen. Die stond standaard op 20 graden maar het voelde veel kouder aan. Raam kon wel open maar kamer bleef vrij koud. Op de bedden lag een dik zwaar dekbed. Eigenlijk weer te dik want eronder was te warm en met alleen een laken weer te koud. Een dunne deken was perfect geweest maar die waren niet voorhanden. Daarom helaas niet zo goed geslapen.
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