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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Shuttle service (additional charge)
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Vending machine - drinks
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Public transport tickets
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Charming 17th-Century Hotel with Free Parking
Comfortable Rooms with Modern Amenities
The colourful bedrooms at Holiday Inn Ashford feature a satellite TV, air conditioning, and private bathrooms with free toiletries. Tea/coffee facilities are provided for added convenience.
Delicious Dining Options
Guests can enjoy the onsite restaurant offering traditional British meals, as well as the Bybrook Tavern for light snacks and beverages. The Junction Restaurant with rustic wooden beams serves hot breakfast buffets.
Convenient Location
Located just a mile from Ashford centre, Holiday Inn Ashford Central is only 2 miles from The Eurostar Terminal. Additionally, it is a short drive from the Eurotunnel, Dover Ferry Port, and the picturesque Kent Downs.
Book your stay at Holiday Inn Ashford Central for a delightful blend of history, comfort, and convenience.
Additional Cancellation Policy Information:
When booking 5 rooms or more, the reservation must be canceled at least 14 days prior to date of arrival to avoid cancellation charges. Any late cancelations, or no-shows, will result in the hotel charging your credit card for the cost of the 1st night's accommodations for each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
LOCATION, STAFF ALL EXCELLENT,,CAR PARKING,ROOM SIZE
LACK OF SHELVING/DRAWERS FOR STAYS OF MORE THAN ONE NIGHT (ALTHOUGH THIS MAY BE TO CUT CLEANING TIME AND COST), THE DISTANCE FROM RECEPTION TO DISABLED ROOM (N0 134), THE AMOUNT OF WORK BEING CARRIED OUT BLOCKING OFF ROOM ACCESS AND HAVING TO WALK ABOUT 100 METRES VIA THE BAR AREA MEANING NO ADEQUATE LIGHTING AT NIGHT, THE CONTRACTORS DID NOT CLOSE THE DOOR TO THE PAINT STORE AT NIGHT (POTENTIAL FIRE HAZARD), ONLY ENTRANCE TO ROOM VIA FIRE EXIT WHICH WAS LOCKED CLOSED ON 2 OCCASIONS NECESSITATING RETURN TO RECEPTION TO OPEN UP THE DOOR
Location
Half the holiday is under refurbishment so £138 a night is not on.
Perfect
No bench outside
Easy to find, easy to park- check in was simple. Staff were all lovely!
First morning I was disturbed by house keeping even though I had a sign on the door saying come back later.
There aren’t any plug sockets near the bed or mirror- so makes it impossible to charge your phone at night or get ready in the day. Also no fridge so my food/drink had to just sit on the side.
When organising people’s stay- if you aren’t busy then put the guests a room apart not next to other guests as my neighbours were up very late chatting in bed.
Restaurant staff was lovely but perhaps they would all benefit from some training as I had to drink Prosecco out of a wine glass and they had to go up and down the stairs multiple times as they forgot sauces for chips even though it was requested when ordering.
The location is good, however, the hotel needs a lot of work, the carpets are very dirty and smells very bad.
The hotel needs a lot of work, the carpets are very dirty and smells very bad.
the bed was so comfy
nothing , all was good 👍
A very pleasant walk from station to hotel via the backstreets (which Google Maps happily showed me). Clean, professional, sound-proofed hotel, it does what is says on the tin. Room clean, shower and TV worked as they should. Staff are friendly and efficient. Breakfast good value.
Nothing.
Relaxed
No bench outside
Close to where I needed to be.
The corridors could do with a good clean.
Room
Breakfast Bed
Fee for the dog
Geräumig gestaltet.Ein älteres Gebäude wurde umgestaltet & verbessert.
Nahe an Eurotunnel Terminal
Person bei Check -out ruppig
Aussenbereich Baustellen Abfall Problem
Great value for money and brilliant customer service from all of the staff
Really nice stay & was a comfortable room & clean.
The staff were very nice, very helpful, very cheerful.
The shower temperature kept fluctuating & was difficult to control.
With our disabilities it was hard to walk up the stairs and even more difficult with carrying our bags up the stairs - (we definitely know you need to build a lift into the hotel).
But __ the staff was exceptionally helpful & they carried most of our bags up the stairs. We cant thank them enough.
They also did offer us a room downstairs but we declined this offer because the upstairs room was so nice & newly re-furbished also it had an up to date television for us to cast our personal TV programmes onto, which was great.
Comfortable bed
Quiet location
Nothing
The cleaner knocked just once in the morning before almost immediately letting himself in. Despite this being an hour before my allocated checkout time
Lovely rooms and the breakfast was so good and lots of choices
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