Holiday Inn Ashford - North A20 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (1474 reviews)
A20 Maidstone Rd, Hothfield, Ashford , Ashford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Propreté de l'hôtel
Personnel accueillant
Excellent service
Bon rapport qualité-prix
Great location
Cons:
Bed is a bit hard
Drain smell from shower
Construction work on main road
Limited power outlets

Categories

Cleanliness
8
Overall positive sentiment about cleanliness, but some comments about minor issues.
Service
9
Repeated mentions of friendly and helpful staff.
Location
8.5
Convenient location near Eurotunnel and easy access.
Room Quality
8.5
Rooms noted as clean and spacious with good amenities.
Amenities
8
Good facilities but some missing amenities.
Value for Money
8.5
Affordable rates and good value for the service provided.
Food and Beverage
9
Excellent breakfast and dining options reported.
Overall Experience
8.5
Generally positive reviews, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:13

Property Description

Luxurious Countryside Retreat

Spacious Accommodation: Enjoy picturesque countryside views from your room equipped with modern amenities like satellite TV and complimentary morning newspaper.

Convenient Location: Situated just 10 minutes from Ashford Eurostar Rail Station, with easy access to major motorways A20 and M20, making travel to nearby attractions like Leeds Castle and Canterbury a breeze.

Dining Excellence: Indulge in delicious international cuisine at the modern Orchard restaurant, offering a delectable breakfast spread and evening à la carte menu, or unwind with a drink in the serene outdoor gazebo.

Experience comfort and convenience at its best - book your stay at Holiday Inn now!

Important information:

Kindly note only service dogs (e.g. guide dogs) can be accommodated at the property.

Please use postcode TN26 1AP for satellite navigation systems.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 13 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1474 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
R
Robin solo_traveller nl
8
2026-06-27 via Nuitee
M
michael solo_traveller gb
9
2026-06-27 via Nuitee
H
Henshaw solo_traveller gb
9
2026-06-27 via Nuitee
B
BERT extended_group nl
10
Super holuday inn ervaring
Pros:

Alles, superstaff, lekker eten
Echte holiday inn ervaring
Ontbijtpakket mee vanwege uitchecken 0400 uur

Cons:

Niets

2026-06-26 via Nuitee
J
J solo_traveller nl
8
Tussenstop hotel
Pros:

Prima hotel om na de ferry vanuit Calais of Duinkerken een tussenstop in te lassen op de langere reis naar West of Noord UK

Cons:

Kamers waar douche geplaatst is in het bad niet aan te raden voor ouderen of mensen met mobiliteit problemen.

2026-06-26 via Nuitee
A
alain family_with_children fr
9
Bonne étape
Pros:

Bon accueil, bonne disponibilité.
Chambre tranquille en étage, bien agencée, de bon confort, climatisée.
Bonne étape

2026-06-25 via Nuitee
G
Geert extended_group be
8
Prijs/kwaliteit uitstekend.
Pros:

Mooie nette kamers. Grote parking. Dikwijls een probleem in Zuid Engeland. Ligging kort bij de tunnel.

2026-06-25 via Nuitee
J
Jemma solo_traveller gb
8
Pros:

Very clean, excellent service thank you 😁

2026-06-25 via Nuitee
R
Roger Stocks couple gb
10
Brilliant.
Pros:

The check in was superb as we were given a room with a walk-in shower after informing reception my wife is disabled and unable to get into a bath. Thank you.

Cons:

absolutely nothing.

2026-06-25 via Nuitee
L
lee extended_group gb
8
2026-06-24 via Nuitee
H
Hooge extended_group be
7
Pros:

De kamer netjes en proper

Cons:

Lawaai op kamer van bepaalde moter uit gebouwtje buiten, sliepen op kamer 135
Ook ontbreken van havermout bij ontbijt en op eerste dag fruit

2026-06-24 via Nuitee
J
Jenny solo_traveller gb
8
2026-06-22 via Nuitee
P
Philip solo_traveller fr
10
Excellent..........better than expected!
Pros:

Just off the motorway made it a great place stop after a long journey through France and the tunnel. Easy to park in a large car park and friendly, efficient check in. It was a hot day so decent air conditioning in the room was an added bonus. Comfy bed and good facilities in the bathroom. A highlight was that all the staff were excellent

Cons:

Nothing

2026-06-22 via Nuitee
M
Muhammad family_with_children gb
10
2026-06-22 via Nuitee
O
Oliver solo_traveller gb
8
Friendly and comfortable but some issues
Pros:

On arrival, the check in staff were very friendly and helpful. The room was clean and comfortable and I slept well.

Cons:

It wasn’t possible to use the bath, because the plug didn’t close properly; when I checked out I mentioned this at reception, but they didn’t seem to understand the problem and suggested that I was just confused. I hope they did actually send someone from maintenance in the end!

2026-06-22 via Nuitee
A
Angela solo_traveller nl
9
Lekker geslapen
Pros:

Schone ruime kamer. Airco. Goed bed. Vriendelijk personeel. 20 mins vanaf de trein tunnel. En het uitzicht vanaf kamer 227 was adembenemend.

Cons:

Alleen sfeerverlichting in de kamer.

2026-06-22 via Nuitee
B
Becky couple gb
10
2026-06-21 via Nuitee
T
Talal solo_traveller gb
7
2026-06-21 via Nuitee
S
Stijn family_with_children be
7
2026-06-21 via Nuitee
R
Rowland Caunce solo_traveller gb
9
2026-06-20 via Nuitee