Holiday Inn Ashford - North A20 by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (1338 reviews)
A20 Maidstone Rd, Hothfield, Ashford , Ashford , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Propreté de l'hôtel
Personnel accueillant
Excellent service
Bon rapport qualité-prix
Great location
Cons:
Bed is a bit hard
Drain smell from shower
Construction work on main road
Limited power outlets

Categories

Cleanliness
8
Overall positive sentiment about cleanliness, but some comments about minor issues.
Service
9
Repeated mentions of friendly and helpful staff.
Location
8.5
Convenient location near Eurotunnel and easy access.
Room Quality
8.5
Rooms noted as clean and spacious with good amenities.
Amenities
8
Good facilities but some missing amenities.
Value for Money
8.5
Affordable rates and good value for the service provided.
Food and Beverage
9
Excellent breakfast and dining options reported.
Overall Experience
8.5
Generally positive reviews, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:13

Property Description

Luxurious Countryside Retreat

Spacious Accommodation: Enjoy picturesque countryside views from your room equipped with modern amenities like satellite TV and complimentary morning newspaper.

Convenient Location: Situated just 10 minutes from Ashford Eurostar Rail Station, with easy access to major motorways A20 and M20, making travel to nearby attractions like Leeds Castle and Canterbury a breeze.

Dining Excellence: Indulge in delicious international cuisine at the modern Orchard restaurant, offering a delectable breakfast spread and evening à la carte menu, or unwind with a drink in the serene outdoor gazebo.

Experience comfort and convenience at its best - book your stay at Holiday Inn now!

Important information:

Kindly note only service dogs (e.g. guide dogs) can be accommodated at the property.

Please use postcode TN26 1AP for satellite navigation systems.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 13 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1338 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
G
Grace • couple • gb
8
2026-04-03 • via Nuitee
A
Angela • family_with_children • nl
10
Perfect, new kitchen, vlose to Ashford outlet and the ferry to Calais, large room
Pros:

Very spacious

2026-04-03 • via Nuitee
I
Ian • extended_group • gb
9
Pros:

Location convenient for tunnel but wasnt affected by traffic noise

Cons:

Too hot in corridor and room
Not enough ev chargers and very low charging speed

2026-04-02 • via Nuitee
K
Kristian • family_with_children • gb
8
2026-03-30 • via Nuitee
D
David • family_with_children • gb
9
2026-03-29 • via Nuitee
A
Alexandra • family_with_children • de
8
2026-03-28 • via Nuitee
T
Terence • couple • gb
5
We only stayed one night and forfeited the second night as we decided to drive home
Pros:

We did not have breakfast at the location

Cons:

The television was stuck on only on channel on arrival and the next day. It was rebooted for us by a kind receptionist but again we could not change channels until we clarified with same receptionist later that we had to point the channel changer up in the air!!

2026-03-28 • via Nuitee
T
Tom • family_with_children • gb
8
2026-03-28 • via Nuitee
A
Arinze • couple • gb
7
2026-03-25 • via Nuitee
R
Richard • solo_traveller • bg
10
2026-03-25 • via Nuitee
A
Amanda • solo_traveller • gb
9
Great value, Fresh and welcoming
Pros:

Ideally located exceptionally quiet. Fresh and clean room. Staff are very pleasant

Cons:

Nothing

2026-03-25 • via Nuitee
B
Ben • family_with_children • gb
1
2026-03-24 • via Nuitee
B
Ben • solo_traveller • gb
1
2026-03-24 • via Nuitee
B
Ben • family_with_children • gb
1
Uncomfortable for my son ,
Pros:

Reception

Cons:

The attitude of restaurant staff especially the polish one, swearing at me ! If you don't like people go home

2026-03-24 • via Nuitee
B
Ben • solo_traveller • gb
1
2026-03-24 • via Nuitee
D
Dave • family_with_children • gb
10
Perfect hotel
Pros:

Clean quiet reasonable

Cons:

Nothing

2026-03-22 • via Nuitee
K
Kellie • family_with_children • gb
10
2026-03-21 • via Nuitee
H
Husnain • extended_group • pk
10
2026-03-21 • via Nuitee
R
Roy • extended_group • nl
8
Waar voor je geld, en vriendelijk personeel.
Pros:

Prijs kwaliteit gewoon een heel fijn hotel. Verwacht voor 70 euro per nacht geen marmeren tegels en zo, maar gewoon een hele fijne kamer met een goed bed en heel leuk personeel.

Cons:

Helemaal niks. Was perfect voor dat geld.

2026-03-17 • via Nuitee
J
Jack • couple • gb
10
Pros:

I expected a cheap and cheerful hotel but everything looked brand new, couldn't fault it at-all

Cons:

nothing

2026-03-16 • via Nuitee