Holiday Inn Ashford - North A20 by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (1516 reviews)
A20 Maidstone Rd, Hothfield, Ashford , Ashford , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Propreté de l'hôtel
Personnel accueillant
Excellent service
Bon rapport qualité-prix
Great location
Cons:
Bed is a bit hard
Drain smell from shower
Construction work on main road
Limited power outlets

Categories

Cleanliness
8
Overall positive sentiment about cleanliness, but some comments about minor issues.
Service
9
Repeated mentions of friendly and helpful staff.
Location
8.5
Convenient location near Eurotunnel and easy access.
Room Quality
8.5
Rooms noted as clean and spacious with good amenities.
Amenities
8
Good facilities but some missing amenities.
Value for Money
8.5
Affordable rates and good value for the service provided.
Food and Beverage
9
Excellent breakfast and dining options reported.
Overall Experience
8.5
Generally positive reviews, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:13

Property Description

Luxurious Countryside Retreat

Spacious Accommodation: Enjoy picturesque countryside views from your room equipped with modern amenities like satellite TV and complimentary morning newspaper.

Convenient Location: Situated just 10 minutes from Ashford Eurostar Rail Station, with easy access to major motorways A20 and M20, making travel to nearby attractions like Leeds Castle and Canterbury a breeze.

Dining Excellence: Indulge in delicious international cuisine at the modern Orchard restaurant, offering a delectable breakfast spread and evening à la carte menu, or unwind with a drink in the serene outdoor gazebo.

Experience comfort and convenience at its best - book your stay at Holiday Inn now!

Important information:

Kindly note only service dogs (e.g. guide dogs) can be accommodated at the property.

Please use postcode TN26 1AP for satellite navigation systems.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 13 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1516 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
M
Michael • extended_group • gb
9
Good value.
Pros:

Convenient.

Cons:

Noisy room at rear. No cold water when leaving (8.00).

2026-07-25 • via Nuitee
S
Stephan • solo_traveller • de
10
2026-07-25 • via Nuitee
M
martin • solo_traveller • gb
10
Used as a meet up point pre France/ Spain road trip and worked perfectly.
Pros:

Location perfect for LeShuttle. Staff friendly and helpful, secure parking and great B’fast.

2026-07-25 • via Nuitee
A
ALISON • couple • gb
8
Great stay, would recommend
Pros:

Breakfast excellent and hot - plates stupid small though!

Cons:

No water in rooms and only sparkling in machine outside which is awful, didn't realise until bought, and with the conditioning and drinking alcohol really needed water through the night, otherwise all was good.

2026-07-25 • via Nuitee
A
Age • solo_traveller • nl
10
2026-07-25 • via Nuitee
K
Karina • solo_traveller • gb
10
Pros:

We really enjoyed our stay, greatly value for money

2026-07-25 • via Nuitee
C
Christian • solo_traveller • de
8
Pros:

Wir hatten ein Familienzimmer. Es war sehr geräumig und sauber! Das Frühstück war Standard wie man es in der Kette kennt.

Cons:

Leider war unser Zimmer nach vorne zur Straße und daher etwas lauter aber für eine Nacht absolut in Ordnung!

2026-07-25 • via Nuitee
K
Kathleen • solo_traveller • de
8
Für kurze Aufenthalte okay
Pros:

Zimmer war in Ordnung, nur das Bad war ziemlich abgenutzt. Das Frühstück war gut

Cons:

Insgesamt ist etwas "Auffrischung " nötig

2026-07-24 • via Nuitee
S
samantha • solo_traveller • au
8
2026-07-24 • via Nuitee
S
Sam • couple • gb
10
Couldn’t fault it.
Pros:

Staff were professional and friendly

Cons:

Location was perfect for a stop over before going to Euro Tunnel

2026-07-23 • via Nuitee
D
Daniel • family_with_children • gb
10
2026-07-23 • via Nuitee
M
Martha • extended_group • de
8
Pros:

Ein sauberes und ordentliches Hotel.

2026-07-23 • via Nuitee
T
Thomas • solo_traveller • de
8
Very good hotel for short stays when travelling by ferry
Pros:

Rooms were spotless. The staff is very polite and helpful. Beds are very comfortable and big. Nice TV. Air conditioning AND windows that can be opened. Perfect. Very hot water and good pressure. Hotel restaurant serving food until 10pm. Breakfast was surprisingly good, we expected less. Good location for a stop before and after the ferry in Dover. EV charger by pod point, 50p/kWh at 7kw, good for overnight charging. So it could have been perfect, but unfortunately there was the...

Cons:

The bathroom is quite dated. It was functional, but urgently needs renovation. Loo looked dirty in the drains. Very loud ventilation system. Sink with many visible repair stains. Everything seemed to be old in the bathroom. The location next to a busy road makes it less attractive for long stays.

2026-07-23 • via Nuitee
C
Conrads • solo_traveller • de
10
Pros:

Sehr schönes Hotel.
Tolles großes Zimmer, mit kuscheligem Bett und super freundlichem Personal.
Tolles Frühstück

Cons:

Alles war top

2026-07-22 • via Nuitee
P
Polly • family_with_children • gb
9
This changed our perception of Holiday Inn as a brand - far exceeded expectations.
Pros:

Very attractive decor. Well-designed furniture. Comfortable bed. Courteous and helpful receptionist.

Cons:

A simple-to-operate TV.

2026-07-22 • via Nuitee
M
Michael • couple • de
8
Gutes Hotel als Ausgangs- bzw. Endstation einer Englandreise
Pros:

Gutes Hotel als Ausgangsstation oder Endstation für eine Englandreise (Nähe Fähre Dover);
Restaurant, Bar im Hotel

Cons:

Zimmerpreis etwas überteuert (kurzfristige Buchung?)

2026-07-22 • via Nuitee
G
GiuliaMarchi • family_with_children • it
10
Comfy stay
Pros:

Great room, very spacious, clean and comfy beds. The bathroom was clean with a large mirror and sink. Everything was very well organised. Breakfast was great, with a big selection of hot and cold food, teas and coffees. Definitely the correct location for a car trip, in case - like us - you are planning to to near the cost (45min from Dover). Staff was very nice and smiley.

2026-07-22 • via Nuitee
A
Anton • couple • nl
2
Pros:

Unpleasant

Cons:

Service and customer care

2026-07-21 • via Nuitee
M
Mark • couple • gb
4
2026-07-21 • via Nuitee
V
Vanessa • family_with_children • gb
10
2026-07-21 • via Nuitee