Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly, professional and multilingual staff
Very good and extensive breakfast buffet
Quality on-site restaurant and terrace dining
Spa facilities: sauna, Turkish bath, jacuzzi
Recent renovations; spacious, comfortable rooms
Private/ample parking and convenient location next to town and aquatic centre
Cons:
No air conditioning in rooms or common areas — rooms get very hot during heatwaves
Sleeping uncomfortable during high temperatures (ventilators insufficient)
Small gym
Minor food handling note: some items not chilled (e.g., compotes) reported

Categories

Cleanliness
8.9
Standard quality for this hotel tier (cleanliness not commented on in the reviews).
Service
9.6
Repeated praise for welcoming, friendly and professional staff; multilingual reception and helpful service noted.
Location
9.5
Described as ideally located next to the centre of St Lary and the aquatic centre; easy walking access to town and local amenities.
Room Quality
7.5
Rooms described as recently renovated, spacious and comfortable, but thermal comfort is poor in heatwaves due to lack of air conditioning (ventilators inadequate).
Amenities
7.8
Good on-site facilities (spa, sauna, Turkish bath, jacuzzi, bar/terrace, parking) but critically missing air conditioning in rooms and commons, which negatively affects guest comfort during heat.
Value for Money
8.9
Standard quality for this hotel tier (value not directly discussed in detail; food and facilities generally match 4-star expectations).
Food and Beverage
9.6
Very positive comments on the extensive and good breakfast buffet and on-site restaurant; terrace dining and quality of meals frequently praised.
Overall Experience
9.4
Generally pleasant stay with strong positives (staff, location, food, spa), but multiple guests report significant discomfort from lack of air conditioning during heatwaves, which marred some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:25

Property Description

Picturesque Location
Nestled in the heart of the thermal and ski resort of Saint-Lary-Soulan, The Mercure offers a breathtaking setting with views of the mountains and spa garden from each modern guestroom.

Culinary Delights
Indulge in a culinary journey at La Mangeoire, the hotel's restaurant, where traditional and international cuisine awaits. Whether you prefer a la carte dining, international buffets, or dining on the panoramic terrace, a delightful gastronomic experience is guaranteed.

Year-Round Activities
From skiing in one of the largest resorts in the Pyrenees during winter to hiking, mountain biking, and various outdoor activities in the summer, guests at Mercure de Saint Lary can enjoy a diverse range of activities throughout the year.

Ready to experience the perfect blend of relaxation and adventure at The Mercure? Book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Location

Guest Reviews

8.9
Based on 380 reviews
Cleanliness: 8.9
Service: 9.6
Location: 9.5
Room Quality: 7.5
Amenities: 7.8
Value for Money: 8.9
Food and Beverage: 9.6
Overall Experience: 9.4
L
Léa • extended_group • fr
10
Hôtel de qualité et personnel très agréable
Pros:

La déco, le confort, la literie, le petit déjeuner

2026-09-15 • via Nuitee
J
Joshua • solo_traveller • us
8
Solid choice
Pros:

Probably the best option in town, helpful staff and good location

Cons:

No a/c made for hot and sleepless nights even with the windows wide open

2026-09-13 • via Nuitee
A
Adrian • couple • fr
10
Great little find, we’ll be back, maybe for new years.
Pros:

The hotel staff, especially the receptionist, were particularly helpful, friendly and went beyond the usual pleasantries.

Cons:

Nothing

2026-09-13 • via Nuitee
A
ALEJANDRO MANUEL • solo_traveller • es
8
Una gran experiencia
Pros:

Nos encantó la ubicación, la atención del personal, el pueblo en general, etc. Además es muy bonito el lobby del hotel.

2026-09-11 • via Nuitee
A
adrian • solo_traveller • fr
10
Super hôtel je recommande !
Pros:

L emplacement, le parking , l’hôtel je recommande vivement , le personnel est à l’écoute et bienveillant

Cons:

Rien !

2026-09-09 • via Nuitee
A
Aurélien • solo_traveller • fr
9
2026-09-08 • via Nuitee
F
Faber31510 • solo_traveller • fr
9
2026-09-07 • via Nuitee
D
Delphine • solo_traveller • fr
9
2026-09-06 • via Nuitee
E
Erkan • extended_group • tr
3
2026-09-05 • via Nuitee
D
Delphine • solo_traveller • fr
9
Pros:

La taille de la chambre. La literie. Les produits Nuxe. L’espace salon. L’accueil. L’emplacement. Le calme.

2026-09-05 • via Nuitee
B
Bettina • couple • de
9
Gutes Hotel für einen aktiven Pyrenäenurlaub
Pros:

Das Frühstück ist sehr umfangreich und gut, für uns zu viel. Die Atmosphäre im Hotel ist entspannt, ruhig, sehr freundlich und professionell. In der Lobby steht ein Flügel, man könnte spielen. Der große kostenlose Parkplatz erleichtert die Anfahrt. Die Zimmer sind geräumig und sehr praktisch eingerichtet, Kühlschrank, Wasserkocher,kleine Kaffeemaschine, Ventilator, geräumiger Balkon

Cons:

Nichts

2026-09-02 • via Nuitee
M
Michel • solo_traveller • fr
10
Pros:

Personnel attentif et agréable.
Belle salle commune.
Patio agréable pour les repas à l'extérieur.
Trèsbonne cuisine.

Cons:

Les oreillers, trop épais

2026-09-01 • via Nuitee
L
louan • couple • fr
8
2026-08-30 • via Nuitee
A
arnaud • couple • fr
10
Parfait
Pros:

L'accueil, le personnel pour leur professionnalisme et leur gentillesse. Bravo au veilleur de nuit de sa gestion d'un incident, très calme et à l'écoute

Cons:

RAS

2026-08-30 • via Nuitee
A
Adrien • solo_traveller • fr
10
2026-08-29 • via Nuitee
V
Viviane • couple • fr
10
Excellent moment de détente dans un endroit fort agréable
Pros:

Très bel endroit fort agréable, accueillant et relaxant

2026-08-27 • via Nuitee
I
Ignacio • solo_traveller • es
10
2026-08-27 • via Nuitee
M
Marie jose • couple • fr
7
toujours malgré tout agréable mais n' y reviendrons qu'une fois la climatisation faite
Pros:

Nous n'avons pas prit le petit déjeuner beaucoup de facilite dans la ville ,le repas assez bon mais cher ,

Cons:

LA CLIMATISATION EST INEXISTANTE et par cette période de canicule ce fut très dur d'avoir un peu récupéré car venions d'évacuation

2026-08-26 • via Nuitee
F
FRANCOIS • couple • fr
6
Petit déjeuner super mais pas très bon rapport qualité global
Pros:

Le petit déjeuner le personnel très bien

Cons:

Rapport qualité prix pas de Clim et tv avec très peu de chaînes

2026-08-26 • via Nuitee
C
Carmen • couple • es
8
muy bien
Pros:

Lugar, ambiente

Cons:

limpieza al limite

2026-08-25 • via Nuitee