Holiday Inn Express Hotel & Suites Lake Elsinore by IHG

Hotels
•
Holiday Inn Express
8.5 (569 reviews)
31573 Canyon Estates Drive , Lake Elsinore , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Uncleanliness
Pool closure
Water issues

Categories

Cleanliness
6.96
Several reviews mentioned cleanliness issues, including a dirty tub and unclean furniture.
Service
9.43
Staff was frequently noted as friendly and helpful.
Location
8.97
Location was praised for accessibility to nearby attractions.
Room Quality
7.42
Rooms were described as big but outdated, with some issues like lack of pressure in the shower.
Amenities
7.95
Facilities such as the pool were expected but closed unexpectedly, disappointing guests.
Value for Money
8.91
Guests felt they received good value for their costs despite some issues.
Food and Beverage
9.46
Breakfast options received positive feedback for variety and quality.
Overall Experience
8.93
Overall experiences varied with both enjoyment and disappointment; a mix of good service and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Modern Amenities
This Lake Elsinore, California hotel offers a completely smoke-free environment with free high-speed internet access in each guestroom. Guests can enjoy complimentary snacks every Monday-Thursday evening, ensuring a comfortable stay.

Delicious Dining Options
Start your day right with a free hot breakfast at the Holiday Inn Express Hotel & Suites Lake Elsinore, featuring a variety of fresh food and coffee. Indulge in a satisfying meal before heading out to explore the nearby attractions.

Relaxation and Recreation
Unwind at the indoor pool or stay active at the fitness centre after a day of sightseeing. With the Lake Elsinore Outlet Mall and Temecula Wine Country nearby, guests have plenty of entertainment options. Don't miss out on the Glen Ivy Hot Springs or the picturesque Capistrano Beach, just a short drive away.

Book your stay at the Lake Elsinore Holiday Inn Express for a perfect blend of comfort and convenience.

Important information:

Please pardon our dust as we are remodeling our ground floor rooms and hallway through May, 2021. All construction is sectioned off and no overnight guests will be placed on the first floor to limit any inconveniences during your stay. All work will be conducted during normal business hours. We are excited to bring a fresh look to you while staying in the Lake Elsinore market.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Nov 28, 2025 until Sat, Mar 7, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 569 reviews
Cleanliness: 6.96
Service: 9.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.93
M
Michael • family_with_children • us
10
2026-02-11 • via Nuitee
I
IR • extended_group • us
10
Great for overnight stays.
Pros:

The cleanliness was superb.

Cons:

There were no parking spots available when I arrived. The rear entrance door was not working so I had to walk in through the gym door. The room was absolutely new and clean, however, the smell of the fragrance used to freshen the rooms was overwhelming.

2026-01-28 • via Nuitee
L
Louane • couple • fr
9
Très bon hôtel
Pros:

Emplacement idéal pour une escale entre San Diego et Los Angeles. La chambre était confortable, le quartier assez calme et le petit déjeuner excellent et très complet !

Cons:

L'établissement est actuellement en travaux donc malheureusement la piscine est inaccessible et il peut y avoir un peu de bruit assez tôt le matin. Mais ce ne sont que des inconvénients temporaires ! :)

2026-01-21 • via Nuitee
C
Carolyn • family_with_children • us
8
great value for the cost, great for families. the room is very large.
Pros:

location

2026-01-20 • via Nuitee
C
Claudia • extended_group • us
10
I had a wonderful stay
Pros:

Everything was wonderful. Great customer service. Friendly staff. Yummy breakfast.

2026-01-19 • via Nuitee
A
Aris • extended_group • us
10
It’s fine
Pros:

The beds

Cons:

The price

2026-01-19 • via Nuitee
A
Amaris • family_with_children • us
3
I probably would skip this hotel
Pros:

Staff was extremely helpful at check in
The room was clean when we finally got a room, the first room the neighbor had a dog barking and the room smelled like straight weed! Then they took us to another room that looked like someone just got out of bed no beds were made and towel was wet in the bathroom
Then finally our 3rd room which was upgraded to a suite was fine 👍 that’s why I say the ck in last was extremely nice. I wish I new her name she was a beautiful African American

But then we went to eat breakfast and there were 2 roaches crawling in the counter near the potato’s 🤢🫣
So we went to Starbucks

Cons:

The kitchen area

2026-01-19 • via Nuitee
L
Leonor • family_with_children • us
10
Pros:

The location is really good and it is easy to go anywhere

Cons:

My only complaint is that the bed blanket was so heavy 😫 . Other than that, everything was so good we had a really great time.

2026-01-19 • via Nuitee
J
Juan • family_with_children • us
10
Pros:

Friendly staff and how everything was just easy and accessible

Cons:

No complaints

2026-01-19 • via Nuitee
M
Mario • family_with_children • us
10
Pros:

Clean

Cons:

Parking was crowded

2026-01-19 • via Nuitee
J
Johana • couple • us
10
2026-01-13 • via Nuitee
R
Ruben • extended_group • us
8
2026-01-02 • via Nuitee
L
Liliana • family_with_children • us
10
2026-01-02 • via Nuitee
T
Toni • family_with_children • us
9
2025-12-27 • via Nuitee
V
Valerie • family_with_children • us
8
Basic needs met in a big room. Good for short stays
Pros:

Breakfast, coffee/tea/cocoa bar, big rooms

Cons:

Outdated rooms & overall hotel, dirty tub, cramped small elevators, questionable cleanliness of ice dispenser

2025-12-25 • via Nuitee
G
Geovany • family_with_children • us
9
2025-12-22 • via Nuitee
C
Compass55287258570 • Family
10
My 2 week stay
Pros:

Very comfortable beds, good layout. The guest laundry was clean and easily accessible. The staff was very friendly, always helpful. Breakfast was always good and a good variety. ,Great coffe.too!

2025-12-16 • via Tripadvisor
J
Jodi • couple • us
10
Large handicap room was nice to gather in as a family.
Pros:

Friendly and helpful staff

Cons:

Pool was closed and that is why we booked the hotel. We didn’t find out until 2days before we arrived.

2025-12-15 • via Nuitee
J
Jodi • extended_group • us
10
Nice facilities
Pros:

Staff

Cons:

Pool was closed

2025-12-15 • via Nuitee
J
Jodi • family_with_children • us
10
We were able to gather asa family in the large handicap room that was very spacious
Pros:

Very friendly and helpful staff.

Cons:

I wish we were told earlier that the pool would be closed. That was the reason we booked at this hotel so it was disappointing that the info we were getting said the pool would be open up until the Wednesday before we arrived on Friday when it said they would have it closed for renovations.

2025-12-15 • via Nuitee