Holiday Inn Express- Waterloo/Cedar Falls by IHG

Hotels
•
Holiday Inn Express
8.1 (113 reviews)
2127 La Porte Road , Waterloo , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Clean rooms
Comfortable beds and quiet rooms
Good breakfast offerings
Spacious rooms
Enjoyable pool area (though some found it cold)
Cons:
No in-room coffee maker and promised 24-hour lobby coffee not available
Road construction in front of hotel causing rerouting
Cold pool and no hot tub
Broken elevator reported
Perceived lower value for money by some guests

Categories

Cleanliness
8.8
Multiple guests explicitly note the hotel was clean; rooms and common areas described as clean and comfortable.
Service
9
Staff repeatedly praised as helpful and excellent in several reviews; service is a clear strong point.
Location
7.8
Guests describe a good location, but road construction in front of the hotel caused rerouting and minor access issues.
Room Quality
9
Rooms and beds described as comfy, quiet and spacious by multiple reviewers; generally very positive.
Amenities
6.5
Significant amenity complaints: no in-room coffee maker, broken elevator reported, no hot tub and pool reported as cold; amenities are a weakness.
Value for Money
6.8
At least one headline explicitly says 'Not worth the money' and missing promised services (24-hour lobby coffee) lowered perceived value.
Food and Beverage
8.5
Breakfast receives positive mentions (delicious/great), but lack of promised 24-hour coffee and no in-room coffee maker detract somewhat.
Overall Experience
8.4
Most guests report an enjoyable stay with good staff and breakfast, though specific amenity and access issues temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location: Situated just off I-380 and opposite Crossroads Center mall, the Holiday Inn Express- Waterloo/Cedar Falls is easily accessible for travelers.

Modern Amenities: Enjoy a comfortable stay in contemporary rooms equipped with flat-screen cable TV, a coffee maker, refrigerator, work desk, and ironing facilities.

Leisure and Business Facilities: Take advantage of the indoor pool, whirlpool, fitness center, business center, and laundry facilities during your stay.

Start your day right with a complimentary hot breakfast buffet featuring delicious cinnamon rolls.

Book your stay at the Holiday Inn Express- Waterloo/Cedar Falls for a convenient and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALO

Location

Guest Reviews

8.1
Based on 113 reviews
Cleanliness: 8.8
Service: 9
Location: 7.8
Room Quality: 9
Amenities: 6.5
Value for Money: 6.8
Food and Beverage: 8.5
Overall Experience: 8.4
J
Jaouad • couple • de
9
2026-10-24 • via Nuitee
P
Paul • couple • us
8
2026-08-03 • via Nuitee
E
Eric • family_with_children • us
5
Not worth the money !!!
Pros:

Elevator broke, road tore up, no coffee maker in room. I have heard Holiday Inn Express is removing all coffee machines. HORRIBLE idea. Best Western Plus looks to be still providing better service.

Cons:

No coffee maker and promise of 24 hour lobby coffee was and is not true. Crappy decision.

2026-07-23 • via Nuitee
B
Beth • family_with_children • mx
8
Nice clean dog friendly hotel
2026-07-16 • via Nuitee
D
Dan • solo_traveller • us
10
Pros:

Hotel was great, employees were very helpful.

Cons:

Road construction in front of the hotel, I know its not permanent but had to do some rerouting to get to the drive way.

2026-07-07 • via Nuitee
M
Maria • family_with_children • us
10
Excellent staff. Delicious breakfast.
Pros:

Clean and in a good location

Cons:

N:A

2026-07-06 • via Nuitee
F
Foster • couple • us
10
Very enjoyable stay. Wish the pool water was warmer. It was cold . But still had a blast!
Pros:

Everything was great!

Cons:

No complaints

2026-07-05 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Pros:

The room and bed are comfy and quiet and like the pool area.good breakfast.

Cons:

They didnt have a hot tub.

2026-06-11 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Pros:

Really enjoyed my stay good breakfast options room was quite and spacious.

2026-05-26 • via Nuitee
M
Mario • solo_traveller • us
10
2026-03-21 • via Nuitee
K
Kevin • family_with_children • us
10
2026-01-26 • via Nuitee
Q
Quackenbush • family_with_children • us
9
2025-12-29 • via Nuitee
A
Alyssa • extended_group • us
7
2025-11-08 • via Nuitee
A
ALEX • family_with_children • us
9
2025-10-26 • via Nuitee
M
melissa
10
Pros:

Stay was just fine. Only downfall was no biscuits & sausage gravy this stay.

2025-09-25 • via Nuitee
F
Fay • family
10
Pros:

Breakfast options were a nice variety and good with helpful staff. Pool area was clean and nice. Would stay again.

2025-09-18 • via Nuitee
J
Jessie • family_with_children
8
Pros:

Clean room, family friendly, person who checked us in was super friendly and welcoming

2025-09-13 • via Nuitee
L
Lindsay • family_with_children • us
10
Pros:

It was in a great location, and nice and quiet. Breakfast was great as well! We would definitely stay again.

Cons:

I wish there was a hot tub but it was no big deal

2025-09-06 • via Nuitee
R
Roger • couple • us
10
2025-08-29 • via Nuitee
K
Kristin • family_with_children • us
7
Pros:

Clean and relatively quiet.

Cons:

Hair dryer in room didn’t work. Had to go to front desk to get a new one. Also ironing board didn’t stay up in locking position.

2025-08-24 • via Nuitee