Doubletree Sulphur Lake Charles

Hotels
Doubletree by Hilton
8.6 (225 reviews)
330 Arena Road , Sulphur , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean hotel
Helpful staff
Good location
Variety in amenities
Good value for money
Cons:
Mold issues
Service inconsistency
Pool cleanliness concerns

Categories

Cleanliness
7.79
Some mentions of cleanliness being a strong point but noted issues with mold and general unkempt areas.
Service
9.26
Positive mentions of staff being helpful and friendly, though there were instances of service failure.
Location
8.8
Convenient location with quick access to the interstate.
Room Quality
8.75
Rooms were generally described as clean and well-kept.
Amenities
8.28
Amenities mentioned include live music and bingo, which enhance the stay.
Value for Money
8.74
Reviewers felt the hotel offered good value compared to more expensive options.
Food and Beverage
8.29
Food was generally praised, but one negative experience was mentioned.
Overall Experience
8.86
Overall positive experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 10:48

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Each room at Holiday Inn Lake Charles – West Sulphur is tastefully decorated and equipped with modern amenities like Cable TV, a microwave, and a refrigerator. Upgrade to a suite for additional luxuries such as a flat-screen TV and a sofa bed.

Dining Delights: Start your day with a delicious breakfast at Kems Cafe and unwind with a hearty dinner. Don't miss out on the evening drink specials at the bar.

Leisure and Relaxation: Take a dip in the large indoor pool, stay active at the 24-hour fitness centre, or try your luck at the nearby Wagin Cajun Casino. With free Wi-Fi, a business centre, and a launderette, all your needs are catered to at this hotel.

Book now for a memorable stay at Holiday Inn Lake Charles – West Sulphur!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 225 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
K
Kentry solo_traveller us
8
2026-04-27 via Nuitee
G
gailhouston Couples Houston, Texas
10
GREAT HOTEL PROPERTY
Pros:

we frequent this property a few times a month. One of the better properties in this area-- fabulous staff // great room // confortable bed // lots of hot water // conveniently located ... they offer live music and other activites several nights a week ...

Don't forget to get their delicious Doubletree Cookie upon checkin!

2026-04-05 via Tripadvisor
S
S587QDtoddc Solo travel
10
Rooms were super clean
Pros:

Rooms were very clean and housekeeping brought extra pillows and were very sweet

2026-03-28 via Tripadvisor
P
paytond223 Family
10
Excellent experience
Pros:

Had a great time here at Double Tree!! Everything was wonderful house keeping was extremely polite and helpful!! Will be returning soon!!!

2026-03-18 via Tripadvisor
C
C6984FHchristianm Couples
10
Stay and Housekeeping were great.
Pros:

Great stay. Rooms were very clean. 5 stars, especially compared to other hotels in this area. Housekeeping staff were pleasant to deal with, and house keeping management went above and beyond to ensure we had everything we needed to make our stay comfortable.

2026-03-18 via Tripadvisor
L
Leonor couple us
10
2026-03-15 via Nuitee
J
jimaln2018 Family
10
Family Gathering
Pros:

Doubletree here in Lake Charles has a great staff, clean amenities, smart tvs, year round heated pool, and conveniently located where you can drive to where you’re trying to go to in Lake Charles. If you haven’t been to Lake Charles, everything is very spread out so you have to drive around.

The hotel also offers a full bar and food services on the main floor, which the food is really amazing! It is very convenient if you don’t want to go driving around all the time while visiting Lake Charles or if you’re tired and you just want to eat at the hotel!

If you’re looking for something reasonably priced while staying in Lake Charles, this is the place you want to stay!

2026-02-16 via Tripadvisor
J
justinsZ7861UE Couples
10
Great experience at Creole restaurant
Pros:

We had reservations at Creoles for Valentines date dinner and it was amazing. They were super busy but the service never failed. Great atmosphere and the steak was cooked perfectly! We will be back.

2026-02-15 via Tripadvisor
A
ashleypL3704GO Solo travel
10
Went to get a friend.
Pros:

Went to pick up my friend who was staying at the hotel. Walked in and she was wasted from the amazing drinks served at the bar. Food was splendid I had some of their gumbo. Place was clean, neat, demire and restrooms were top notch. 10/10.
Ps. Pool rocks when there are no children.

2026-01-29 via Tripadvisor
A
Abigail couple us
9
Pros:

Check in was quick and easy! The room was amazingly comfortable!

Cons:

We were very disappointed that they advertise that they have offer breakfast, but they do not specify that it is only served at the restaurant inside of the hotel. The listing needs to be more clear that it is not continental

2026-01-28 via Nuitee
R
Rodrick couple us
9
2026-01-16 via Nuitee
J
James solo_traveller us
10
2025-12-24 via Nuitee
L
Lisa solo_traveller us
9
2025-12-16 via Nuitee
G
gailhouston Couples Houston, Texas
10
ANOTHER WONDERFUL STAY!
Pros:

another fabulous stay. check-in was easy .. thank you Karleen, Britney & Jacob! Our room was super quiet and lovely. Fabulous shower and lots of water pressure. Great televisions too.

They usually have live music on the weekends ...

Highly recommend!

2025-12-07 via Tripadvisor
P
Pathfinder110358 Solo travel
8
Nice !
Pros:

Hotel is very clean and well kept. The food is as delicious and has a good bit of variety. They also have live music some nights, bingo plus a weekend brunch if I recall correctly. The location gives quick access to the interstate which makes it convenient.

2025-10-31 via Tripadvisor
S
Stacy couple us
10
It was great and the bed was so comfortable…
Pros:

The lady that check me in

Cons:

The dinner was not good

2025-10-18 via Nuitee
M
M9004ALaaronj Family
10
Great Hotel!!! I HIGHLY RECOMMEND
Pros:

What an AMAZING HOTEL!! Everything was PERFECTION…Very Clean, Extremely Helpful Staff, RESTAURANT THAT IS TOP NOTCH, excellent Bar( with AMAZING DRINKS). Why pay a HUGE AMOUNT for a Casino, when you can stay here, at an EXCELLENT HOTEL, and feel like you are a FIVE START RESORT!!! Definitely my “GO TO HOTEL” from now on!!! THANK YOU DOUBLETREE!!

2025-10-14 via Tripadvisor
R
robertmH5028ZA Solo travel
2
Do not stay here
Pros:

While I was enjoying a drink at the bar the Owner physically put hands on me to move me to make room for patrons he knew. When I asked for an apology, and no other accommodations, I was mocked. I would not return even if I was paid.

2025-10-08 via Tripadvisor
N
NorthStar57043277000 Couples Magee, Mississippi
10
Definitely will stay in another Doubletree
Pros:

My wife and I were on the way home from Houston and decided to stay at the Doubletree in Sulphur. We arrived at 8 PM without a reservation. Alana was the desk person that night, Sunday October 5. She may have been the best desk clerk ever. Very friendly and extremely knowledgeable. We are Hilton Honors members and did not have to ask for our bottles of water and even got warm chocolate chip cookies! The room was perfect in every way. Great towels.

2025-10-06 via Tripadvisor
R
Roy
10
Pros:

Food was very good i had the hamburger and breakfast.

2025-10-01 via Nuitee