Doubletree Sulphur Lake Charles

Hotels
Doubletree by Hilton
8.6 (236 reviews)
330 Arena Road , Sulphur , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean hotel
Helpful staff
Good location
Variety in amenities
Good value for money
Cons:
Mold issues
Service inconsistency
Pool cleanliness concerns

Categories

Cleanliness
7.79
Some mentions of cleanliness being a strong point but noted issues with mold and general unkempt areas.
Service
9.26
Positive mentions of staff being helpful and friendly, though there were instances of service failure.
Location
8.8
Convenient location with quick access to the interstate.
Room Quality
8.75
Rooms were generally described as clean and well-kept.
Amenities
8.28
Amenities mentioned include live music and bingo, which enhance the stay.
Value for Money
8.74
Reviewers felt the hotel offered good value compared to more expensive options.
Food and Beverage
8.29
Food was generally praised, but one negative experience was mentioned.
Overall Experience
8.86
Overall positive experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 10:48

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Each room at Holiday Inn Lake Charles – West Sulphur is tastefully decorated and equipped with modern amenities like Cable TV, a microwave, and a refrigerator. Upgrade to a suite for additional luxuries such as a flat-screen TV and a sofa bed.

Dining Delights: Start your day with a delicious breakfast at Kems Cafe and unwind with a hearty dinner. Don't miss out on the evening drink specials at the bar.

Leisure and Relaxation: Take a dip in the large indoor pool, stay active at the 24-hour fitness centre, or try your luck at the nearby Wagin Cajun Casino. With free Wi-Fi, a business centre, and a launderette, all your needs are catered to at this hotel.

Book now for a memorable stay at Holiday Inn Lake Charles – West Sulphur!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCH

Location

Guest Reviews

8.6
Based on 236 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
J
joee319 Family Corpus Christi, Texas
10
Family July 4 Get away amazing at the doubletree.
Pros:

My Go to Hotel when I go to Lake Charles the staff and the hotel is always professional. The band they have on the weekends are always good. The hotel is super clean. I wanna give a shout out to the staff Rihanna, Brittany Jason and Amanda will always stay here with a staff like that.. the hot cookies and the drinks are good and the food.

2026-07-26 via Tripadvisor
A
april couple us
10
2026-07-20 via Nuitee
G
gailhouston Couples Houston, Texas
10
FABULOUS HOTEL - SUPER CONVENIENT, ETC.
Pros:

my husband and I have been staying here a few times a month since they renamed it Doubletree! What a treat - - fabulous rooms/ great hot showers // great huge televisions and the best staff.

Super convenient to I-10 and less than 20 minutes to a few different casinos.

4-5 times a week, the offer a variety of live music .. they even have other events that are welcome for the guests as well as the locals...

Don't forget to get your complimentary chocolate chip cookie!

Highly recommend staying here!!

2026-07-12 via Tripadvisor
K
kennycM8551BA Business Lafayette, Lafayette Parish, Louisiana
10
Minor issues but major solutions
Pros:

After having a few issues in our room I had a housekeeping came in and resolved every issue we had personally. Reagan and staff went above and beyond to me our every need and made us feel like valued guests than not just another customer. I've stayed in a lot of hotels for work but I never had the head a housekeeping come in and do what she did to make things right. I will stay here again just because I know if I have any issues that they will personally take care of us. It's refreshing to see someone take such pride in their job.

2026-06-29 via Tripadvisor
S
susanfQ7162AS Solo travel
10
Never gets boring!
Pros:

Their restaurant is becoming one of my favorite places to dine at for an evening out! I've been to their Music Bingo nights each month, and just this past week I went for their Karaoke for the first time- it was a blast!! Can't wait to try their bottomless mimosas for brunch next :)

2026-06-21 via Tripadvisor
C
Cacey family_with_children us
5
Quick overnight on the way to New Orleans
Pros:

Good location and bed was comfortable.

Cons:

A/C was loud, limited WiFi unless you pay extra. Shower doors would not stay completely closed. Stained seating in room, needs to be replaced. Expected more for the price.

2026-06-19 via Nuitee
J
Jennifer family_with_children us
3
Wouldn’t stay again. I would push past to a different town. The smell of the room was the worst part.
Pros:

The front desk guy and the restaurant staff were the only good thing about our stay. The restaurant had live music that we listed to in the lobby while waiting for our to go food.

Cons:

The room was moldy and smelled bad. There was a kids baseball tournament so the hotel was filled with screaming kids. That’s fine, but we couldn’t eat at the restaurant and it was making the place dirty. The parents were not giving any supervision. The pool was filthy because of this and they were splashing around so much we had to leave and couldn’t enjoy it. In fact, the hotel staff had to put a wad of sheets at the pool door because the water was coming into the lobby. The shower had poor pressure but there was a good supply of hot water.

2026-06-17 via Nuitee
T
Tyla family_with_children us
8
Pros:

Great music/band in the evenings and the food was good.

Cons:

The staff could be more helpful and there are not enough carts available for bring your belongings in and out of the hotel. There were only two and they were never at the front desk.

2026-06-04 via Nuitee
M
Marcos couple us
9
Pros:

Clean

2026-06-04 via Nuitee
N
Norma extended_group sa
8
2026-05-26 via Nuitee
L
L6431SQnicoleg Friends getaway
10
Love this location!
Pros:

Hotel was very clean. Room was very comfortable. My stay was great overall.

2026-04-30 via Tripadvisor
K
Kentry solo_traveller us
8
2026-04-27 via Nuitee
G
gailhouston Couples Houston, Texas
10
GREAT HOTEL PROPERTY
Pros:

we frequent this property a few times a month. One of the better properties in this area-- fabulous staff // great room // confortable bed // lots of hot water // conveniently located ... they offer live music and other activites several nights a week ...

Don't forget to get their delicious Doubletree Cookie upon checkin!

2026-04-05 via Tripadvisor
S
S587QDtoddc Solo travel
10
Rooms were super clean
Pros:

Rooms were very clean and housekeeping brought extra pillows and were very sweet

2026-03-28 via Tripadvisor
P
paytond223 Family
10
Excellent experience
Pros:

Had a great time here at Double Tree!! Everything was wonderful house keeping was extremely polite and helpful!! Will be returning soon!!!

2026-03-18 via Tripadvisor
C
C6984FHchristianm Couples
10
Stay and Housekeeping were great.
Pros:

Great stay. Rooms were very clean. 5 stars, especially compared to other hotels in this area. Housekeeping staff were pleasant to deal with, and house keeping management went above and beyond to ensure we had everything we needed to make our stay comfortable.

2026-03-18 via Tripadvisor
L
Leonor couple us
10
2026-03-15 via Nuitee
J
jimaln2018 Family
10
Family Gathering
Pros:

Doubletree here in Lake Charles has a great staff, clean amenities, smart tvs, year round heated pool, and conveniently located where you can drive to where you’re trying to go to in Lake Charles. If you haven’t been to Lake Charles, everything is very spread out so you have to drive around.

The hotel also offers a full bar and food services on the main floor, which the food is really amazing! It is very convenient if you don’t want to go driving around all the time while visiting Lake Charles or if you’re tired and you just want to eat at the hotel!

If you’re looking for something reasonably priced while staying in Lake Charles, this is the place you want to stay!

2026-02-16 via Tripadvisor
J
justinsZ7861UE Couples
10
Great experience at Creole restaurant
Pros:

We had reservations at Creoles for Valentines date dinner and it was amazing. They were super busy but the service never failed. Great atmosphere and the steak was cooked perfectly! We will be back.

2026-02-15 via Tripadvisor
A
ashleypL3704GO Solo travel
10
Went to get a friend.
Pros:

Went to pick up my friend who was staying at the hotel. Walked in and she was wasted from the amazing drinks served at the bar. Food was splendid I had some of their gumbo. Place was clean, neat, demire and restrooms were top notch. 10/10.
Ps. Pool rocks when there are no children.

2026-01-29 via Tripadvisor