Address Downtown

Arup friendly staff at the pool always kind 🤍🤍🤍🤍🤍🤍🤍🤍

Connected to the mall . Would like to like to highlight the location it’s great . Best breakfast - Staff welcome to accommodate any personalised breakfast order. hence located In middle dowtown have a truly tranquil pool .
Would like to thank you to the staff Melvin and Vijay since lot of years consistent with top service all times . The spa become improved and staff professional. In breakfast always Kimza and Gerly always make my order perfect .

Arup is very hard working in the pool area.
He is excellent and prompt in customer service .
Always keep pool area washed ,neat,clean.

The pool at the Address Downtown is easily one of my favorite spots in Dubai. It is perfectly positioned to capture plenty of sun throughout the day, but it’s also temperature-controlled, making it just as enjoyable during the cooler months.
What truly sets this place apart, however, is the excellent service. I’ve had the pleasure of interacting with Arup, Vijay, and Joseph multiple times; they are consistently helpful, professional, and welcoming. Even when the deck is busy, they go out of their way to accommodate me, seamlessly managing bed availability even if I need to move around.
Highlights of the experience:
The Atmosphere: Unlike many other hotel pools in the area, there is no loud, intrusive music. It is a peaceful, sophisticated environment perfect for a relaxing day.
Dining: Food service is prompt and efficient. The menu offers a great selection, including high-quality, healthy options that don't compromise on flavor.
Value: It is well worth the investment for a premium, stress-free experience.
If you’re looking for a refined day by the water with top-tier service, I cannot recommend the Address Downtown enough.

The staff couldn’t have been nicer and more friendly to me . The whole experience was really lovely . Im already looking forward to coming back . Special mention to Vijay , Joseph and Arup for looking after me so well and couldn’t have been more accommodating and friendly.

its great to be back here in address , the guys in the pool , the are top of the service always . the look after ne always . vijay krhinde arup joseph melviv

Everything is fine, polite staff.
Room 5206
Cleaned the room Dinushan and Nirkumar.

Stayed at address down town mid feb 26. The hotel reception and other staff are very polite and cooperative. More than five star all the way. Club lounge and breakfast excellent. I remember young miss moon at reception. Small but a blast of assistance.

The best place in Dubai and amazing friendly helpful staff. Best view to Burj Kalifa and super high quality place. Special thanks to Vijay, Hasan and Josef you guys amazing we always will come back.

Loved the pool — very clean, beautiful atmosphere and amazing view of Burj Khalifa. Special thanks to Vijay, Hasan and Joseph Melvin arpu khensh for the excellent service and attention, truly appreciated. Will definitely come back 🤍

The best service of housekeeping in residence side, both of guys are working very good always with attention and compromise for the best staying, thanks Masarul and Suresh, you guys are very professional and kind.

vijay and arup are the best , nice clean pool

We had a wonderful experience here. The view of the Burj Khalifa is absolutely breathtaking — truly something special.

The staff are simply fantastic: incredibly kind, attentive, and genuinely helpful. From the moment we arrived, we felt very well taken care of. We were immediately offered cold water in a cooler bag, our sunglasses were cleaned for us, and the lifeguards were extremely attentive, constantly changing their positions depending on where the children were — which made us feel completely safe at all times.

The place is beautiful, very well organized, and feels exceptionally safe, especially for families with children.
I can wholeheartedly recommend it to everyone.

Unfortunately, I don’t remember the names of all the staff members, but I would especially like to mention Vijay, Malvin, and Arup, who did an outstanding job.
A huge thank you to the entire team — you made our stay truly memorable!

I had a wonderful afternoon at the pool, and Kehinde Joseph made the experience even better. He was incredibly attentive, friendly, and always ready to help with anything I needed. His service was outstanding and truly made me feel welcome and well taken care of. I would definitely come back again and highly recommend both the pool and the staff for such great service.

Perfect location with the friendliest staff - Joseph, Kehinde and Hassan always go above and beyond to provide an unforgettable and relaxing experience.

Great service and location! Kehinde, Asan and Joseph were extremely helpful. Prompt service, great view and so close to the mall. Would recommend!

Excellent hotel where we usually stay when we re in Dubai. Everything perfect. We take a suite with a view on Burg Khalifa and the lake. A pleasure for the eyes.
The rooms are perfect, the service is great and the lounge is superb.
There a very nice SPA and a very modern fitness center.
Excellent.

Excelent location...very nice hotel...House keeping staff Kisan And Santa are both great people and doing their jobs perfectly..thank you guys...

Tahzeem from the club lounge has made our stay expectionally comfortable. She has been understanding of our needs and has fulfilled them with pleasure. My family and I are very happy with her service.

Great pool and nice service, Melvin arup vijay took care of us
Housekeeping were very detail focused, cleaned our room very often