NU Hotel

Hotels
8.6 (701 reviews)
85 Smith Street , Brooklyn , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
Limited food options
Parking costs
Some maintenance issues

Categories

Cleanliness
8.4
The property was clean, although there were mentions of older rooms needing better maintenance.
Service
9.2
Staff were incredibly helpful, friendly, and attentive during the stay.
Location
9.2
The hotel is in a perfect location, close to subway stations and various dining options.
Room Quality
8.2
Rooms were adequate and clean, but some reviews mentioned issues with maintenance.
Amenities
8.7
Had a well-kept gym and a continental breakfast, although some wished for better options.
Value for Money
8.6
Decent quality for the price, but some felt it was not worth higher rates.
Food and Beverage
7.7
Food options were limited with a very basic free breakfast.
Overall Experience
8.8
Overall, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:30

Property Description

Modern Accommodations
Located in the vibrant BoCoCa neighborhood, NU Hotel offers contemporary rooms with 32-inch flat-screen TVs and free WiFi. Guests can enjoy the convenience of private bathrooms and air conditioning during their stay.

Convenient Amenities
The hotel provides a 24-hour gym for fitness enthusiasts and business workstations for those traveling for work. Start your day with a continental breakfast at NU Bar and unwind in the evenings with tapas and drinks from the full-service bar.

Explore Brooklyn
With a prime location just minutes away from the subway station and attractions like Brooklyn Borough Hall and Barclay Center, NU Hotel is the perfect base for exploring the borough. Book now for a memorable stay in Brooklyn!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 701 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.6
Food and Beverage: 7.7
Overall Experience: 8.8
D
David • solo_traveller • us
8
Pros:

Breakfast, location, cleanliness

2026-08-18 • via Nuitee
S
Susi • solo_traveller • de
6
Für diesen Preis nicht zu empfehlen
Cons:

- unfreundliches und kaum kundenorientiertes Personal beim Check in
- extrem laute Klimaanlage im Zimmer, die wir trotz der hohen Außentemperaturen nachts nicht laufen lassen konnten
- extrem lauter Fahrstuhl der über den gesamten Flur zu hören war
- sehr abgewohntes Zimmer

2026-08-16 • via Nuitee
J
Jessica • couple • us
10
Pros:

Front desk staff so helpful and friendly. 10++!

2026-08-07 • via Nuitee
J
Jessica • couple • us
10
Pros:

Staff was so friendly and helpful… 10++!

2026-08-07 • via Nuitee
J
John • couple • us
8
Value hotel
Pros:

Location

Cons:

Met but did not exceed comfort needs

2026-08-04 • via Nuitee
M
Maria • couple • us
1
Horrible experience
Pros:

Nothing - we didn’t stay there because they didn’t have a room for us

Cons:

They didn’t have a room for us

2026-07-22 • via Nuitee
I
Itzel • couple • us
1
Pros:

Absolutely nothing

Cons:

⭐☆☆☆☆

Very disappointing experience. We arrived for our reservation and were told there was an issue with our room, so we were relocated to The Tillary Hotel. We were told by the front desk that we would be able to stay there for the duration of our trip, only to be told the next day that we had to pack up and move back to NU Hotel.

Although Uber transportation was provided, it did not make up for the inconvenience and disruption of having to switch hotels twice during our stay. The communication was poor, and the front desk staff showed no compassion for the situation. We understand that issues happen, but this was handled poorly and added unnecessary stress to our trip.

The lack of care and empathy from the staff was extremely disappointing. I would think twice before booking here - this was too stressful to deal with.

2026-07-21 • via Nuitee
D
Delillah • solo_traveller • de
9
2026-07-20 • via Nuitee
J
Jana • couple • us
6
Great location but notnworth the price for a suite
Pros:

Location was very good

Cons:

Lobby was underwhelming
The suite was not worth the price
While it was very spacious,the bed was placed such that it was hard to get in and out of. The hammock that was pictured in the ads was not there, and other than useless space, there was not much more to it.

2026-07-20 • via Nuitee
A
Anyela • solo_traveller • do
9
2026-07-19 • via Nuitee
A
Amaani • solo_traveller • us
10
2026-07-08 • via Nuitee
T
Thompson • extended_group • us
5
Adequate.
Pros:

The room was awkwardly set up and the bathroom was falling apart.

2026-07-07 • via Nuitee
S
Streamer • couple • us
10
2026-07-06 • via Nuitee
I
Isabel • couple • us
10
A great stay in NYC
Pros:

It was clean and had close by restaurants

Cons:

Nothing.

2026-07-06 • via Nuitee
H
Hamid • family_with_children • us
9
Great location to brooklyn bridge
Pros:

Location, staff

Cons:

N/A

2026-07-05 • via Nuitee
N
Nooshin • couple • us
5
2026-07-03 • via Nuitee
D
diane • couple • us
6
I rate about a 6 or 7
Pros:

The breakfast was ok think it could have been better. As well a refrigerator would have been good due to the weather being very hot outside

Cons:

The breakfast lay of food and the food... not having a refrigerator

2026-07-02 • via Nuitee
E
Esaefan • solo_traveller • us
10
2026-06-30 • via Nuitee
E
Ethan • couple • us
6
Convient staff. If you are looking for an economical price this hotel is a good choice.
Pros:

The room was clean. Free coffee and tea was a nice touch.

Cons:

Some common areas were dates like hallway and lobby.

2026-06-30 • via Nuitee
D
Dominique • couple • us
8
Simple, comfortable and affordable!
Pros:

Location was on point, the breakfast was simple but not continental (bonus!) and the coffee was hot! The bed was very comfortable and shower water pressure was strong .

Cons:

All good!

2026-06-29 • via Nuitee