Protea Hotel by Marriott Kimberley

Hotels
•
Protea Hotels by Marriott
8.2 (1413 reviews)
Kimberley Big Hole, West Circular Road , Kimberley , za

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Inconsistent service quality
Issues with food quality

Categories

Cleanliness
7.95
Room was very clean and comfortable, but housekeeping service needs improvement.
Service
8.45
Staff were friendly and accommodating, but some service issues noticed, particularly in breakfast service.
Location
8.95
Perfect location next to the Big Hole, great for tourists.
Room Quality
8.45
Room met expectations, with good air conditioning and cleanliness.
Amenities
8.45
Facilities included pool and decent dining options.
Value for Money
7.45
Some comments suggest less value relative to the price, but overall good.
Food and Beverage
7.45
Quality of breakfast and dinner noted as poor at times; mixed experiences.
Overall Experience
8.45
Generally a good experience with strong positive feedback from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:37

Property Description

Luxurious Rooms with Modern Amenities

The Protea Hotel Kimberley, located on the edge of the Kimberley Big Hole, offers 4-star accommodations with a touch of luxury. The air-conditioned rooms adorned with parquet floors and wooden furniture provide a cozy retreat. With flat-screen TVs, satellite channels, and coffee-making facilities, guests can unwind in style.

Relaxation and Dining Options

Guests can unwind by the outdoor pool or enjoy a cocktail on the viewing deck overlooking the Big Hole, offering a serene setting. The hotel's restaurant caters to all tastes with breakfast, lunch, and dinner served daily, ensuring a delightful culinary experience.

Convenient Location and Services

Situated near the Kimberley Mine Museum Village and just a short drive from the airport, the hotel offers easy access to local attractions. Additionally, the 24-hour reception and car rental services provide guests with convenience and flexibility during their stay.

Experience luxury and convenience at Protea Hotel Kimberley - book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1413 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 8.45
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 7.45
Overall Experience: 8.45
G
Gina • solo_traveller • za
10
Good
Pros:

Everything was as I expected - location, room, meals

Cons:

N/A

2026-07-04 • via Nuitee
M
Murray • family_with_children • za
9
The sliver lining in Kimberley
Pros:

This is an oasis in a desert of squalor that Kimberley has become. It is also the perfect base to explore the Big Hole.

Cons:

I just wish it was a little more affordable. Kimberley itself is in disrepair and it was a grudge purchase to spend more than in parts of the country that are not going backwards.

2026-06-30 • via Nuitee
L
Lando • family_with_children • za
10
Super stay at Protea Hotel
Pros:

Cleanliness, friendly.
All staff were professional and friendly. Vanessa was great.
Enjoyed the Fifa snacks at the bar. Rooms were clean, nice view.

Cons:

Food was a bit pricey.

2026-06-28 • via Nuitee
M
Michael • solo_traveller • za
10
2026-06-25 • via Nuitee
B
Brenton • solo_traveller • za
9
2026-06-22 • via Nuitee
L
Lekhooa • solo_traveller • za
10
Protea hotel Kimberly
Pros:

Everything was superb

Cons:

The cost per day

2026-06-21 • via Nuitee
T
Thyann • extended_group • za
9
2026-06-17 • via Nuitee
S
Sithembile • couple • za
10
2026-06-16 • via Nuitee
B
Boitumelo • solo_traveller • za
9
What a beautiful place to be at. The venue the accomodation and staff, l loved it.
Pros:

Very excellent and helpful staff. Very quick and responding, they made my stay very comfortable.

2026-06-14 • via Nuitee
O
Onalenna • couple • za
10
2026-06-01 • via Nuitee
M
Moabi • solo_traveller • za
8
Pros:

The breakfast was excellent and the restaurant was beautiful.

2026-06-01 • via Nuitee
S
Sarah • couple • za
10
Loved our stay. Loved the staff!!!! Nothing short of amazing ❤️
Pros:

Hotel decor, staff,client service,restaurant , proximity to The big hotel
Room beautiful.

Cons:

NA

2026-05-28 • via Nuitee
J
Joubert • couple • za
10
Pleasant, relaxing and enjoyable.
Pros:

Location, proximity to the Bog Hole, lounge and bar area

Cons:

Nothing

2026-05-28 • via Nuitee
A
Aldridge • solo_traveller • za
9
Pros:

Super Friendly and professional staff. Great decor

Cons:

Nothing

2026-05-28 • via Nuitee
M
Matt • solo_traveller • nz
8
2026-05-23 • via Nuitee
H
heidi • couple • ch
8
2026-05-15 • via Nuitee
B
Bafana • solo_traveller • za
7
Pros:

Staff personnel

Big hole history

Cons:

Nothing

2026-05-14 • via Nuitee
V
vicki • family_with_children • za
8
2026-05-14 • via Nuitee
B
Bafana • solo_traveller • za
10
Pros:

Room

Staff personnel

Cons:

Parking

2026-05-14 • via Nuitee
N
Ntuane • solo_traveller • za
8
2026-05-08 • via Nuitee