The Byzantium Suites Hotel & Spa

Hotels
8.6 (2883 reviews)
Cankurtaran Mah. Akbiyik Cad. No:29 Sultanahmet , Istanbul , TR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff (frequent praise for Erhan)
Excellent central location near major attractions
Highly praised breakfast with variety and Turkish dishes
Comfortable bed
Nice bar/restaurant with Bosphorus view and nearby convenience stores
Cons:
Isolated but severe reports of poor cleanliness and unpleasant smells
Occasionally inconsistent service (one extreme negative case)
Some rooms are quite small

Categories

Cleanliness
6
Mixed feedback: several guests praised general cleanliness, but one detailed review reported strong unpleasant smells in corridors and a very poor bathroom condition, lowering the score.
Service
10
Generally excellent service across multiple reviews with repeated praise for attentive staff and specific mention of Erhan making breakfasts and helping families; a single severe negative experience noted, but majority sentiment is highly positive.
Location
9
Consistently described as very central and within walking distance of major sights; noted to be in the tourist zone which is expected but overall a strong location advantage.
Room Quality
7.5
Room quality is mixed: comfortable beds were mentioned, but some guests reported small room size and one guest reported unacceptable bathroom condition; overall slightly below top-tier.
Amenities
9
Positive mentions of an impressive bar/restaurant with Bosphorus views and convenient nearby supermarkets for drinks/snacks; amenities rated well by guests.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
9.5
Breakfast repeatedly praised for variety, Turkish dishes and fruit; staff (notably Erhan) received specific positive mentions for breakfast service and attention to guests.
Overall Experience
9.2
Overall experience is positive for most guests with friendly staff, great location and good breakfast, tempered by isolated but severe negative experience regarding cleanliness and service for one stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:39

Property Description

Luxurious Accommodations
Indulge in the luxurious rooms at The Byzantium Suites Hotel & Spa, equipped with modern amenities such as a flat-screen TV, minibar, and a massage shower head in each private bathroom. Some rooms even feature a spacious seating area and a kitchenette for added comfort.

Gastronomic Delights
Savor a delightful buffet breakfast each morning and treat your taste buds to rich local cuisine for lunch and dinner at the hotel's restaurant. Choose to dine indoors or alfresco on the terrace while enjoying the picturesque views of Istanbul, the Marmara Sea, and the Princes' Islands.

Ultimate Relaxation
Unwind and rejuvenate at The Byzantium Suites Hotel & Spa with a variety of relaxation options including a sauna, Turkish bath, and a selection of massage services. With its convenient location between the Blue Mosque and the Hagia Sophia, this hotel is the perfect retreat in Istanbul.

Experience luxury and relaxation at The Byzantium Suites Hotel & Spa. Book your stay now for an unforgettable experience!

Important information:

Attention for Reservations Payment to Hotel !!!
For NonRefundable reservations, 25% of the total amount will be charged in the credit card 24 hours after the reservation is made.
For refundable reservations one night of the total amount will be charged in the credit card 2 day before the arrival date ,The rest of the total amount will be taken in cash directly by the property during check-in. %75 payment could be done by cash ( turkish Lira / Euros / US Dollars / Pounds).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.6
Based on 2883 reviews
Cleanliness: 6
Service: 10
Location: 9
Room Quality: 7.5
Amenities: 9
Value for Money: 8.6
Food and Beverage: 9.5
Overall Experience: 9.2
M
Mátyás • solo_traveller • hu
9
A lokáció, a figyelmes személyzet, a kiváló reggeli miatt érdemes itt szállást foglalni.
Pros:

Nagyon jó elhelyezkedésű a szálloda. Jimmy a londíner , nagyon barátságos volt, amikor meglátott rögtön azt kérdezte, hogy érezzük magukat, van-e bármilye kívánságunk ?

Cons:

A szoba nagyon kicsi volt, ez váratlanul ért minket. Az ágy vége, és a szoba fala között csak oldalazva fértünk el, úgy hogy beleakadtunk a falra szerelt TV-be. Ez a 202-es számú szoba volt. A 201-es szoba mérete megfelelő volt, ott a nővérem lakott.

2026-10-14 • via Nuitee
V
Valentina • solo_traveller • de
8
2026-10-13 • via Nuitee
A
avril • couple • ar
10
2026-10-13 • via Nuitee
K
KILLIAN NAUZET • family_with_children • cy
10
Hotel 100% recomendable!! Volvería encantado
Pros:

Ubicación fantástica. Atención muy buena por parte del personal en todo momento. Y el desayuno buffet sin duda fue un acierto. Hicieron todo lo posible por ayudarnos con la habitación familiar y ponernos en 1º planta debido a una lesión de mi madre!

Cons:

Lo único negativo es el poco aislamiento acústico entre la habitación y los pasillos del hotel. Todos los días se escuchaban a otros huéspedes o quizás era el propio personal con risas a las 07:00 a.m. y se escuchaba todo con lo cual ya te rompe el sueño, pero vamos que no es ningún gran inconveniente si quieres madrugrar y aprovechar para ver la ciudad.

2026-10-13 • via Nuitee
A
Amar • family_with_children • gb
8
Very pleasant stay with minor inconvenience about the bathroom.
Pros:

Location, friendly staff that were helpful for the 2 days we were there. Breakfast variety was good.

Cons:

No ventilation in the bathroom so it stayed very hot and steamy after a shower. The hotness then spread to the room.

2026-10-13 • via Nuitee
B
BEATRIZ • solo_traveller • es
9
Amabilidad
Pros:

Muy buena ubicacion y amabilidad del personal
Tanto el chico que nos subio las maletas como el pwrsonal de recepcion en especial Emre que se preocupo y no ayudo mucho

Cons:

Las instalaciones estan un poco viejas

2026-10-13 • via Nuitee
W
Wrenn • couple • gb
9
Pros:

The staff were friendly and very helpful. Always said hello and smiled

Cons:

Loved everything

2026-10-12 • via Nuitee
K
Karin • couple • de
9
Für eine Städtetour perfekt.
Pros:

Super Lage und gutes, reichhaltiges Frühstück. Zimmer war zur Straße, aber bei geschlossenem Fenster und Klimaanlage war es kein Problem.

Cons:

Das nächste Mal würden wir das Superior Doppelzimmer buchen.

2026-10-12 • via Nuitee
V
vesic • solo_traveller • rs
8
2026-10-11 • via Nuitee
S
Semplicetto • solo_traveller • it
8
2026-10-11 • via Nuitee
A
Anca • solo_traveller • ro
10
2026-10-10 • via Nuitee
N
Najimkhujaev • family_with_children • uz
10
2026-10-10 • via Nuitee
N
Nikolaos • solo_traveller • gb
10
2026-10-10 • via Nuitee
M
Miroslavka • extended_group • at
10
2026-10-10 • via Nuitee
C
craig • couple • gb
5
Pros:

location

Cons:

given wrong room as i paid for a suite but was given a double room

2026-10-09 • via Nuitee
F
Franco • solo_traveller • it
3
Hotel secondo il mio standard da evitare
Pros:

Posizione

Cons:

Troppo sporco mentre fai colazione passano con le salviette sporche sotto braccio le sedie e i tavoli sono vecchie e sporche i divanetti sporchissimi odore di muffa ovunque in una parola orrendo.
La cameriera ha mangiato le patatine dal mio mini bar

2026-10-09 • via Nuitee
A
Alis Claudiu • solo_traveller • ro
7
Pros:

Personalul a fost foarte amabil, micul dejun bogat

Cons:

Zgomotul da la baia vecinilor se auzea foarte tare, camerele nu sunt antifonate deloc, televizorul nu a funcționat, pe booking nea fost specificat că avem Netflix dar tv nu suporta funcția asta. Finisajele se la baie trebuiesc rectificate, mai multă atenție la curate ie la baie când vine vorba de costurile dinte plăcile de faianță. Biroul din camera ascundea o plinta care cel mai probabil a avut contact cu apa deoarece era cam umflata de la apa. Funcția de rabatare pentru geam nu funcționa.

2026-10-08 • via Nuitee
L
Luis Wanzeller • extended_group • pt
3
A disappointing experience, an overly generous rating, and not a hotel I would recommend or return
Pros:

Location

Cons:

I am not someone who expects luxury or 5-star standards. I simply expect a hotel to be clean, comfortable, well maintained and worthy of the category it advertises. -The room is tired and badly in need of renovation, with worn flooring, old furniture, stained chairs and even electrical sockets without proper faceplates. - The soundproofing is extremely poor. - Breakfast offers a large selection, but quantity clearly takes priority over quality. What is particularly difficult to understand is the number of highly positive reviews from previous guests. The contrast between those reviews and the condition of the hotel is so striking that it is, at the very least, difficult to reconcile. This is not clearly a 4-star hotel by any reasonable standard. At best, it feels like a modest 3-star property — and in some respects, closer to 2 stars.

2026-10-08 • via Nuitee
N
Natalia • solo_traveller • be
8
2026-10-08 • via Nuitee
A
Alessandra • solo_traveller • it
7
2026-10-08 • via Nuitee