Holiday Inn Express & Suites Lakeland North I-4 by IHG

Hotels
•
Holiday Inn Express
8.6 (163 reviews)
4500 Lakeland Park Drive , Lakeland , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (near event, food, store)
Friendly, professional front desk staff
Cozy bed and nice furniture
Very good shower water pressure/temperature
Easy parking
Cons:
Dirty jetted tub reported
Noisy AC and constant mini-fridge sound
Bed creaked / metal-on-metal noises
Shower malfunctioned (wouldn't turn off)
Price-to-performance below expectations

Categories

Cleanliness
6.5
Mixed: one reviewer noted a 'very clean room', but another reported a jetted tub filled with brown/red gross debris — cleanliness is inconsistent.
Service
10
Very positive: front desk described as superb; staff repeatedly noted as kind, professional and very friendly.
Location
10
Positive: convenient for events, good geographic location, easy parking and close to food options and a corner store.
Room Quality
7.5
Mixed: cozy bed, nice furniture and good shower pressure reported, but bed creaked, made metal-on-metal noises and there were shower control issues that disturbed sleep.
Amenities
7.3
Amenities present but problematic: noisy AC and constant mini-fridge sound, jetted tub hygiene issues and a shower that malfunctioned for at least one guest.
Value for Money
7.5
Negative sentiment noted: at least one guest explicitly stated price-to-performance did not meet expectations.
Food and Beverage
10
Standard quality for this hotel tier
Overall Experience
10
Mixed overall: strong service and location made stays worthwhile for some guests, but cleanliness and room/amenity issues (noisy AC, dirty tub, shower problems) negatively impacted others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location
Situated just off Interstate-4, our hotel is a short distance from central Lakeland and the renowned Polk Museum of Art.

Modern Amenities
Enjoy a comfortable stay in our spacious rooms equipped with free WiFi, a microwave, mini-fridge, and coffee-making facilities. Entertainment options include a 37-inch flat-screen TV and MP3 connection.

Complimentary Offerings
Start your day with a delicious buffet breakfast featuring a variety of hot and cold items. Guests can also take advantage of free access to the gym and business center, along with on-site parking.

Experience the perfect blend of convenience and comfort at Holiday Inn Express and Suites Lakeland – book your stay now!

Important information:

Photo identification and credit card are required at check-in. All special requests are subject to availability. Special requests can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPA

Location

Guest Reviews

8.6
Based on 163 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 7.5
Amenities: 7.3
Value for Money: 7.5
Food and Beverage: 10
Overall Experience: 10
J
Jäger • solo_traveller • de
2
Pros:

Preis/Leistung hat überhaupt nicht gepasst! Für den Preis hätte ich mehr erwartet!

2026-10-17 • via Nuitee
T
Timothy • couple • us
10
Worth the stay
Pros:

Location to event attending

Cons:

None

2026-10-15 • via Nuitee
E
Elevavina • couple • us
9
loved the front desk staff her service was superb
Pros:

kind and professional staff

Cons:

n/a

2026-09-01 • via Nuitee
D
Doss • couple • us
7
Very good but issues with noise disturbing sleep
Pros:

Cozy bed! Very clean room. Nice furniture. Nice water pressure and temperature in shower. Very friendly staff!

Cons:

When the AC would kick on it was very loud and the mini fridge also made a constant sound as it ran. The bed also creaked when climbing in and out of it.

2026-06-15 • via Nuitee
E
Efrain • solo_traveller • us
10
2026-06-09 • via Nuitee
K
kayli • solo_traveller • us
5
Bad and good..... is it worth it
Pros:

Easy parking, good geographic location, store on the corner, minutes from a lot of food options.

Cons:

Stayed in a jetted tub room. The jetted tub filled with brown and red Gross junk. The shower didnt turn off and bed on certain parts made a metal on metal cranking sound.

2026-06-01 • via Nuitee
L
Lidia • couple • us
10
2026-05-03 • via Nuitee
3
364debis • Couples
10
Fabulous stay
Pros:

From the moment we arrived at the front desk seeking a hotel for the night, until we left the next morning after the complimentary breakfast, we really enjoyed this stay. We are a frequent IHG stay member but this property was above and beyond super clean, with a personal and helpful front-desk staff, and a full complimentary breakfast with so many options.
Our hotel room was clean and spacious and was quiet even though it was near the bank of elevators. There was a swimming pool being used by a family while we were there and it looked like they were having a blast. Complimentary pool towels nearby.
We highly recommend this property.

2026-03-30 • via Tripadvisor
R
richardvandervortinc • Couples
4
No place to sit
Pros:

Checked in and went to my room no furniture, just a bed. I can’t believe Holiday Inn did it away with furniture in a room. Ask the girl at the desk. She didn’t know nothing she says that’s the way the rooms come very surprised.

2026-03-30 • via Tripadvisor
K
K7631GEbrianc • Family • Muskegon, Muskegon County, Michigan
10
Great time and very nice friendly staff
Pros:

My wife and I came to watch spring training game and stayed overnight. The manager was top notch. Very nice man.

2026-03-18 • via Tripadvisor
C
clamar1976 • Family
10
Excellent lodge, highly recommend!
Pros:

Great location off I75. Close to restaurants. Very clean and comfortable. Friendly staff. Highly recommend.

2026-03-10 • via Tripadvisor
O
Ozell • family_with_children • us
10
Will visit again for longer in the future.
Pros:

The location was in a convenient place close to everything.

Cons:

Property was perfect nothing I didn't like.

2026-03-05 • via Nuitee
B
brendamU4794HM • Family
10
See Above
Pros:

Only problem was the Flooring was very dirty with ground in dirt that made my great grandsons feet and my sister's feet just plain Black. Might want to get Floor Cleaner in here to get this up . Thank you 👍

2026-02-22 • via Tripadvisor
W
wern2soccr • Family • Richmond, Virginia
10
Wonderful Hotel!
Pros:

Very nice hotel! Enjoyed the manager Mark and Carmen made sure our breakfast was always hot and plentiful! Will definitely use this hotel again!

2026-02-21 • via Tripadvisor
K
kursch25 • Family • Grand Blanc, Michigan
10
Excellent Experience
Pros:

Front desk personnel were friendly and professional. Breakfast was excellent. The employee working the breakfast area was very attentive, courteous and friendly. Hotel is new. Room was great. Excellent stay!

2026-02-20 • via Tripadvisor
S
shaunteel2025 • Friends getaway • Missouri
10
Wonderful Staff!
Pros:

We recently stayed at the Holiday Inn for my daughter's cheerleading tournament and wanted to give a big thank you to Tony and Jeremy at the desk for accommodating our requests. They always provided excellent service with smiles and laughter. We will see you next tournament!

2026-01-25 • via Tripadvisor
T
Tammy • solo_traveller • us
10
2026-01-25 • via Nuitee
M
Marjorie • couple • us
10
Perfect for my needs.
Pros:

Very clean room, lovely place and the balcony is what I was looking for, perfect for me that needed to work after midnight, I was seated in the balcony and working in my laptop.
Quiet room and comfortable mattress, I slept a little because my work, (I’m working as a designer) the internet connection is very good, the room was very private and spacious having in mind my other travels, I can compare the space, and for the price the balcony room was huge.
If you went to Lakeland, I highly recommend the balcony rooms.
The breakfast was excellent, liked to have a 4 star restaurant, the staff is very friendly, and discreet, which I loved in an Hotel, not matter the price.
In general this hotel is a gem between Orlando and Tampa, in the middle of Lakeland. ( 45 min from Orlando and about 34 minutes from Tampa)
I highly recommend it.

Cons:

The cleanliness, space, quietness, balconies, breakfast, safe environment, and friendly professional staff.

2026-01-11 • via Nuitee
R
RyA_12 • Solo travel • Flowery Branch, Georgia
10
Desk clerks went above and beyond
Pros:

When I checked in, I asked the night desk clerk about a unique sign at a Lakeland auto dealership, but I only had a vague description. He didn’t recognize what I asked about. However, when I checked out early the following morning the overnight person had looked up the sign and gave me directions to find the landmark. It turns out to be the “Rotosphere” and is located at Jenkins Mercury.
https://6amcity.brightspotcdn.com/dims4/default/f058145/2147483647/strip/true/crop/1080x608+0+144/resize/1000x563!/quality/90/?url=https:%2F%2Fk1-prod-sixam-city.s3.amazonaws.com%2Fbrightspot%2F83%2Fc5%2Ffec99a54472ca211d36ddbc46217%2Flal-rotosphere-sputnik-paulhavranek-nov2022.png

The staff went above and beyond to help me find a place I’d visited several years before. I appreciate their help!

2026-01-08 • via Tripadvisor
4
453bobbiec • Family
8
Great place for overnight
Pros:

Easy access, quiet area, spacious rooms. Breakfast included. The beds were a bit squeaky, I think inner spring or box springs. Luxury vinyl appeared clean, but my white socks were very dirty from wearing in the room. staff was very nice.

2026-01-01 • via Tripadvisor