Holiday Inn Express & Suites Lakeland North I-4 by IHG

Hotels
Holiday Inn Express
8.7 (335 reviews)
4500 Lakeland Park Drive , Lakeland , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent service
Cons:
Occasional pest issues
Service complaints from specific staff

Categories

Cleanliness
8.19
Overall cleanliness was generally positive, but one reviewer mentioned a cockroach.
Service
8.97
Most reviews praised the service as excellent, but one negative experience was noted.
Location
8.9
Location received positive mentions across several reviews.
Room Quality
8.65
Rooms were noted as clean, comfortable, and well-maintained.
Amenities
8.68
Amenities like the breakfast and pool area were appreciated but had some restrictions.
Value for Money
8.64
Received positive feedback based on overall experiences and offerings.
Food and Beverage
8.89
Breakfast options were highly praised by multiple guests.
Overall Experience
8.66
Guests generally had a favorable experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Convenient Location
Situated just off Interstate-4, our hotel is a short distance from central Lakeland and the renowned Polk Museum of Art.

Modern Amenities
Enjoy a comfortable stay in our spacious rooms equipped with free WiFi, a microwave, mini-fridge, and coffee-making facilities. Entertainment options include a 37-inch flat-screen TV and MP3 connection.

Complimentary Offerings
Start your day with a delicious buffet breakfast featuring a variety of hot and cold items. Guests can also take advantage of free access to the gym and business center, along with on-site parking.

Experience the perfect blend of convenience and comfort at Holiday Inn Express and Suites Lakeland – book your stay now!

Important information:

Photo identification and credit card are required at check-in. All special requests are subject to availability. Special requests can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPA

Location

Guest Reviews

8.7
Based on 335 reviews
Cleanliness: 8.19
Service: 8.97
Location: 8.9
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.66
D
Doss couple us
7
Very good but issues with noise disturbing sleep
Pros:

Cozy bed! Very clean room. Nice furniture. Nice water pressure and temperature in shower. Very friendly staff!

Cons:

When the AC would kick on it was very loud and the mini fridge also made a constant sound as it ran. The bed also creaked when climbing in and out of it.

2026-06-15 via Nuitee
E
Efrain solo_traveller us
10
2026-06-09 via Nuitee
K
kayli solo_traveller us
5
Bad and good..... is it worth it
Pros:

Easy parking, good geographic location, store on the corner, minutes from a lot of food options.

Cons:

Stayed in a jetted tub room. The jetted tub filled with brown and red Gross junk. The shower didnt turn off and bed on certain parts made a metal on metal cranking sound.

2026-06-01 via Nuitee
L
Lidia couple us
10
2026-05-03 via Nuitee
3
364debis Couples
10
Fabulous stay
Pros:

From the moment we arrived at the front desk seeking a hotel for the night, until we left the next morning after the complimentary breakfast, we really enjoyed this stay. We are a frequent IHG stay member but this property was above and beyond super clean, with a personal and helpful front-desk staff, and a full complimentary breakfast with so many options.
Our hotel room was clean and spacious and was quiet even though it was near the bank of elevators. There was a swimming pool being used by a family while we were there and it looked like they were having a blast. Complimentary pool towels nearby.
We highly recommend this property.

2026-03-30 via Tripadvisor
R
richardvandervortinc Couples
4
No place to sit
Pros:

Checked in and went to my room no furniture, just a bed. I can’t believe Holiday Inn did it away with furniture in a room. Ask the girl at the desk. She didn’t know nothing she says that’s the way the rooms come very surprised.

2026-03-30 via Tripadvisor
K
K7631GEbrianc Family Muskegon, Muskegon County, Michigan
10
Great time and very nice friendly staff
Pros:

My wife and I came to watch spring training game and stayed overnight. The manager was top notch. Very nice man.

2026-03-18 via Tripadvisor
C
clamar1976 Family
10
Excellent lodge, highly recommend!
Pros:

Great location off I75. Close to restaurants. Very clean and comfortable. Friendly staff. Highly recommend.

2026-03-10 via Tripadvisor
O
Ozell family_with_children us
10
Will visit again for longer in the future.
Pros:

The location was in a convenient place close to everything.

Cons:

Property was perfect nothing I didn't like.

2026-03-05 via Nuitee
B
brendamU4794HM Family
10
See Above
Pros:

Only problem was the Flooring was very dirty with ground in dirt that made my great grandsons feet and my sister's feet just plain Black. Might want to get Floor Cleaner in here to get this up . Thank you 👍

2026-02-22 via Tripadvisor
W
wern2soccr Family Richmond, Virginia
10
Wonderful Hotel!
Pros:

Very nice hotel! Enjoyed the manager Mark and Carmen made sure our breakfast was always hot and plentiful! Will definitely use this hotel again!

2026-02-21 via Tripadvisor
K
kursch25 Family Grand Blanc, Michigan
10
Excellent Experience
Pros:

Front desk personnel were friendly and professional. Breakfast was excellent. The employee working the breakfast area was very attentive, courteous and friendly. Hotel is new. Room was great. Excellent stay!

2026-02-20 via Tripadvisor
S
shaunteel2025 Friends getaway Missouri
10
Wonderful Staff!
Pros:

We recently stayed at the Holiday Inn for my daughter's cheerleading tournament and wanted to give a big thank you to Tony and Jeremy at the desk for accommodating our requests. They always provided excellent service with smiles and laughter. We will see you next tournament!

2026-01-25 via Tripadvisor
T
Tammy solo_traveller us
10
2026-01-25 via Nuitee
M
Marjorie couple us
10
Perfect for my needs.
Pros:

Very clean room, lovely place and the balcony is what I was looking for, perfect for me that needed to work after midnight, I was seated in the balcony and working in my laptop.
Quiet room and comfortable mattress, I slept a little because my work, (I’m working as a designer) the internet connection is very good, the room was very private and spacious having in mind my other travels, I can compare the space, and for the price the balcony room was huge.
If you went to Lakeland, I highly recommend the balcony rooms.
The breakfast was excellent, liked to have a 4 star restaurant, the staff is very friendly, and discreet, which I loved in an Hotel, not matter the price.
In general this hotel is a gem between Orlando and Tampa, in the middle of Lakeland. ( 45 min from Orlando and about 34 minutes from Tampa)
I highly recommend it.

Cons:

The cleanliness, space, quietness, balconies, breakfast, safe environment, and friendly professional staff.

2026-01-11 via Nuitee
R
RyA_12 Solo travel Flowery Branch, Georgia
10
Desk clerks went above and beyond
Pros:

When I checked in, I asked the night desk clerk about a unique sign at a Lakeland auto dealership, but I only had a vague description. He didn’t recognize what I asked about. However, when I checked out early the following morning the overnight person had looked up the sign and gave me directions to find the landmark. It turns out to be the “Rotosphere” and is located at Jenkins Mercury.
https://6amcity.brightspotcdn.com/dims4/default/f058145/2147483647/strip/true/crop/1080x608+0+144/resize/1000x563!/quality/90/?url=https:%2F%2Fk1-prod-sixam-city.s3.amazonaws.com%2Fbrightspot%2F83%2Fc5%2Ffec99a54472ca211d36ddbc46217%2Flal-rotosphere-sputnik-paulhavranek-nov2022.png

The staff went above and beyond to help me find a place I’d visited several years before. I appreciate their help!

2026-01-08 via Tripadvisor
4
453bobbiec Family
8
Great place for overnight
Pros:

Easy access, quiet area, spacious rooms. Breakfast included. The beds were a bit squeaky, I think inner spring or box springs. Luxury vinyl appeared clean, but my white socks were very dirty from wearing in the room. staff was very nice.

2026-01-01 via Tripadvisor
2
287kimberlyh Family Lakeland, Florida
8
Friendly, clean, and hot showers!
Pros:

Our pipes broke and we checked in while the plumbers were fixing our house. The staff was very friendly and after a quick check in, we enjoyed a nice hot shower! The beds were comfy and I almost overslept breakfast.

2025-12-24 via Tripadvisor
C
C4inColorado Family Denver, Colorado
6
Why was this shower curtain used?
Pros:

Why did housekeeping use this shower curtain? It was ripped and several metal grommets missing. When we notified the front desk, it was immediately replaced with one in good condition. But housekeeping should not have used it in the first place. Makes you wonder what else they decided to cut corners on when cleaning the room.

2025-12-20 via Tripadvisor
T
tracyfoster826 Family Naples, Florida
10
Great stay!
Pros:

Great staff! They were very friendly! The rooms were clean and the beds were very comfortable! The breakfast was fully stocked, the area clean and the food was great! Seamless check in and check out! Would absolutely stay at this hotel again!

2025-12-17 via Tripadvisor