The Citizen Hotel, Autograph Collection

Hotels
•
Autograph Collection
8.8 (630 reviews)
926 J Street , Sacramento , us
+1 916-447-2700

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Food and Beverage
Cons:
Service
Room Quality

Categories

Cleanliness
8.99
The property was extremely clean and had a sweet aroma almost like a bakery.
Service
8.26
Some staff displayed poor customer service, but overall service from other staff was friendly and attentive.
Location
9.3
Conveniently located close to many attractions, making it easy to explore the area.
Room Quality
8.25
Rooms were fine and comfortable but described as a bit cramped and dated.
Amenities
8.78
Amenities were satisfactory with no major issues reported.
Value for Money
8.74
Generally perceived as good value with the positive aspects of the stay.
Food and Beverage
9.29
The food in the restaurant is very good with a favorable atmosphere.
Overall Experience
8.76
Mixed experiences from reviews, but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Luxurious Amenities
The Citizen Hotel, Autograph Collection offers a range of luxurious amenities including a fitness centre, a restaurant, and a bar. Guests can indulge in top-notch services and facilities during their stay.

Convenient Location
Situated in the heart of Sacramento, this 4-star hotel provides easy access to popular attractions such as the Sacramento Convention Center and California State Capitol. The prime location allows guests to explore the city with ease.

Exceptional Service
With room service, a 24-hour front desk, a business centre, and a concierge service, guests at The Citizen Hotel, Autograph Collection can expect nothing short of exceptional service throughout their visit.

Book your stay now at The Citizen Hotel, Autograph Collection for a memorable and luxurious experience in Sacramento.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Location

Guest Reviews

8.8
Based on 630 reviews
Cleanliness: 8.99
Service: 8.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 8.76
J
Juan • extended_group • us
8
2026-09-08 • via Nuitee
G
Gisela • couple • us
9
2026-09-06 • via Nuitee
E
Erica • couple • us
10
2026-08-31 • via Nuitee
R
Robert • couple • us
10
2026-08-31 • via Nuitee
B
Bill • couple • gb
4
2026-08-29 • via Nuitee
K
Karen • solo_traveller • us
10
2026-08-28 • via Nuitee
E
Esther • family_with_children • gb
8
Pros:

Comfy, clean

2026-08-24 • via Nuitee
P
Piaseczny • solo_traveller • us
9
Pros:

Room was small but very classy and clean, great view from the window and windowsill to enjoy it from.

2026-08-22 • via Nuitee
E
Elisabetta • couple • it
10
Hotel molto elegante. Il personale è gentile e accogliente. La colazione è deliziosa e ci insta al momento con cura.
Pros:

Elegante e accogliente

Cons:

Nulla

2026-08-22 • via Nuitee
S
Sloan • couple • us
9
Pros:

Excellent hotel.

Cons:

Park across the street is not good, lots of noise.

2026-08-17 • via Nuitee
J
Jessica • couple • us
9
The Citizen is a beautiful hotel to stay in downtown Sacramento.
Pros:

The room and bed were lovely. The linens were very comfortable, and the room service was great for breakfast. The TV has lots of options to watch, and the staff is also very friendly.

Cons:

The only thing that could have been better was the shower door did not close properly. Overall, it was not really an issue as there was not a big mess or anything.

2026-08-03 • via Nuitee
R
RonR696 • Business • Silver Spring, Montgomery County, Maryland
10
Lovely hotel experience.
Pros:

I loved my stay here — beautiful room, a charming lobby from another era, friendly staff, and a great location. The in-house dining option — The Grange — is special, with a great bar scene and an amazing menu for breakfast, lunch, and dinner. In addition, lots of dining options within a short walk of the hotel. Highly recommended.

2026-07-30 • via Tripadvisor
8
840lilianan • Friends getaway
10
Excellent
Pros:

Excelente location, close to cathedral, capitolio, beautiful parks etc
Kaitlin in the restaurant its excellent

2026-07-26 • via Tripadvisor
H
Hernan • couple • ar
8
Pros:

Hotel had all amenities and services expected. Adequate room service offering. Valet parking very efficient for busy location.

Cons:

Hotel has a bit of a formal ambience for leisure travel. Works very well, but clearly focused on business travel.

2026-07-25 • via Nuitee
P
Powell • solo_traveller • us
8
Pros:

Staff, room, experience.

Cons:

Sketchy neighborhood after dark.

2026-07-25 • via Nuitee
L
Lada • couple • us
10
Great hotel in a perfect location—we would happily stay here again
Pros:

Great location, comfortable bed, clean room and a very good breakfast. The staff was friendly and we really enjoyed our stay

Cons:

Nothing significant. Everything met our expectations

2026-07-24 • via Nuitee
S
Stephanie • couple • us
10
2026-07-21 • via Nuitee
M
Marc • extended_group • ca
9
Very clean hotel with an exceptional staff!
Pros:

The entire staff was very helpful and friendly.

Cons:

No Pool.

2026-07-21 • via Nuitee
S
Stephanie • couple • us
10
Had the best stay! Would book here every time I visit Sacramento.
Pros:

I had such a great stay. The staff were kind and helpful. The hotel and my room were clean and my bed was so comfortable. I love the historical charm mixed with new features that were modern but tasteful. The location is perfectly central to walk 10min to the Capital Building and California Mueseum and 20 min to Old Sacramento. Highly recommend the attached restaurant Grange. Food was delicious and all of their staff were kind too! Love that they provide a late night room service menu.

Cons:

Just a heads up, depending on the side of the building your room is on you may hear the one-off loud music from cars driving by. Also, this is more for all of the hotels in downtown, but I wish the parking was slightly less expensive. Tip: park your own car in the garage across the street for a $30 day rate vs $50. If a Marriott member the valet may be complimentary.

2026-07-21 • via Nuitee
E
Emma • solo_traveller • it
10
2026-07-21 • via Nuitee