The Citizen Hotel, Autograph Collection

Hotels
•
Autograph Collection
8.8 (630 reviews)
926 J Street , Sacramento , US
+1 916-447-2700

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Food and Beverage
Cons:
Service
Room Quality

Categories

Cleanliness
8.99
The property was extremely clean and had a sweet aroma almost like a bakery.
Service
8.26
Some staff displayed poor customer service, but overall service from other staff was friendly and attentive.
Location
9.3
Conveniently located close to many attractions, making it easy to explore the area.
Room Quality
8.25
Rooms were fine and comfortable but described as a bit cramped and dated.
Amenities
8.78
Amenities were satisfactory with no major issues reported.
Value for Money
8.74
Generally perceived as good value with the positive aspects of the stay.
Food and Beverage
9.29
The food in the restaurant is very good with a favorable atmosphere.
Overall Experience
8.76
Mixed experiences from reviews, but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Luxurious Amenities
The Citizen Hotel, Autograph Collection offers a range of luxurious amenities including a fitness centre, a restaurant, and a bar. Guests can indulge in top-notch services and facilities during their stay.

Convenient Location
Situated in the heart of Sacramento, this 4-star hotel provides easy access to popular attractions such as the Sacramento Convention Center and California State Capitol. The prime location allows guests to explore the city with ease.

Exceptional Service
With room service, a 24-hour front desk, a business centre, and a concierge service, guests at The Citizen Hotel, Autograph Collection can expect nothing short of exceptional service throughout their visit.

Book your stay now at The Citizen Hotel, Autograph Collection for a memorable and luxurious experience in Sacramento.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Location

Guest Reviews

8.8
Based on 630 reviews
Cleanliness: 8.99
Service: 8.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 8.76
S
Sara • couple • us
10
Would stay here again.
Pros:

We loved the location. Easy to walk to the convention center, the capitol, the golden 1 arena and MANY delicious restaurants around.
The room was clean and very comfortable. We had a great view. The hotel was quiet and well kept. Fridge was available. Shower was spacious. Tea and coffee available with a Keurig.

Cons:

The shower head was like a blow your skin off your bone pressure and it was not changeable. It was literally painful on the front side of my body. I called and asked for a water kettle but they didn't have one to offer. However, we were offered to get some from the hotel restaurant or they would be happy to bring us some hot water. Alternatively the Keurig did heat up tea water for us.

2026-10-14 • via Nuitee
A
ANA MARIA • couple • um
1
2026-10-13 • via Nuitee
P
Philip • couple • us
8
I was, overall happy, but my wife says she doesn’t want to stay there again.
Pros:

Very good, but the portions were a bit too much.

Cons:

The bathroom pocket door was very difficult to lock.
A matter of alignment. No counter space in the bathroom.
My wife found the bed too soft and unsupportive of her back.

2026-10-12 • via Nuitee
T
Trefethren • solo_traveller • us
5
2026-10-11 • via Nuitee
M
Maudi • solo_traveller • us
10
Pros:

The restaurant and the room and location

2026-09-19 • via Nuitee
W
Wendy • couple • us
10
2026-09-15 • via Nuitee
J
janiah • couple • us
5
Pros:

loved the vintage decor and the staff was very kind.

Cons:

it took nearly two hours after checkin for my room to be ready.

2026-09-14 • via Nuitee
J
Juan • extended_group • us
8
2026-09-08 • via Nuitee
G
Gisela • couple • us
9
2026-09-06 • via Nuitee
R
Robert • couple • us
10
2026-08-31 • via Nuitee
E
Erica • couple • us
10
2026-08-31 • via Nuitee
B
Bill • couple • gb
4
2026-08-29 • via Nuitee
K
Karen • solo_traveller • us
10
2026-08-28 • via Nuitee
E
Esther • family_with_children • gb
8
Pros:

Comfy, clean

2026-08-24 • via Nuitee
P
Piaseczny • solo_traveller • us
9
Pros:

Room was small but very classy and clean, great view from the window and windowsill to enjoy it from.

2026-08-22 • via Nuitee
E
Elisabetta • couple • it
10
Hotel molto elegante. Il personale è gentile e accogliente. La colazione è deliziosa e ci insta al momento con cura.
Pros:

Elegante e accogliente

Cons:

Nulla

2026-08-22 • via Nuitee
S
Sloan • couple • us
9
Pros:

Excellent hotel.

Cons:

Park across the street is not good, lots of noise.

2026-08-17 • via Nuitee
J
Jessica • couple • us
9
The Citizen is a beautiful hotel to stay in downtown Sacramento.
Pros:

The room and bed were lovely. The linens were very comfortable, and the room service was great for breakfast. The TV has lots of options to watch, and the staff is also very friendly.

Cons:

The only thing that could have been better was the shower door did not close properly. Overall, it was not really an issue as there was not a big mess or anything.

2026-08-03 • via Nuitee
R
RonR696 • Business • Silver Spring, Montgomery County, Maryland
10
Lovely hotel experience.
Pros:

I loved my stay here — beautiful room, a charming lobby from another era, friendly staff, and a great location. The in-house dining option — The Grange — is special, with a great bar scene and an amazing menu for breakfast, lunch, and dinner. In addition, lots of dining options within a short walk of the hotel. Highly recommended.

2026-07-30 • via Tripadvisor
8
840lilianan • Friends getaway
10
Excellent
Pros:

Excelente location, close to cathedral, capitolio, beautiful parks etc
Kaitlin in the restaurant its excellent

2026-07-26 • via Tripadvisor