Protea Hotel by Marriott Harrismith Montrose

Hotels
•
Protea Hotels by Marriott
8.2 (359 reviews)
Shell Garage Complex, N3 Highway, Swinburne , Harrismith , ZA

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and neat rooms
Friendly staff
Comfortable beds
Good location
Cons:
WiFi issues
Stains on carpet
Loud toilet fan
Reception responsiveness

Categories

Cleanliness
7.55
Room cleanliness mentioned positively, but issues like stains on the carpet and stuffiness noted.
Service
8.55
Mixed sentiments with some positive comments about friendly staff, but also issues with reception responsiveness.
Location
8.05
Good location noted but with mention that it is far from the town center.
Room Quality
8.25
General positive comments on room comfort but some disappointment with certain features.
Amenities
8.05
Amenities like heated floors are appreciated, but some items missing that were expected.
Value for Money
8.55
Overall pricing considered fair for the quality provided.
Food and Beverage
8.05
Breakfast noted positively; variety of takeaways nearby.
Overall Experience
8.55
Guests highlighted their overall stay positively despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:17

Property Description

Welcome to Protea Hotel by Marriott Harrismith Montrose!

Convenient Location and Amenities:
Situated just 23 km from Harrismith Golf Course, our hotel offers free bikes, private parking, a shared lounge, and a restaurant. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk. Unwind with a drink at the bar after a day of activities.

Outdoor Activities Galore:
Explore the beautiful surroundings of Harrismith with activities like hiking and cycling right at your doorstep. Whether you're an adventure enthusiast or just looking to relax, there's something for everyone.

Comfort and Hospitality Await:
Experience a comfortable stay with us and indulge in our top-notch hospitality. Book your stay at Protea Hotel by Marriott Harrismith Montrose now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Guest Reviews

8.2
Based on 359 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.05
Room Quality: 8.25
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
W
Willem • extended_group • za
1
Forgettable. Will avoid this hotel in future
Pros:

On the face of it everything seemed good value for money. But one aspect detracted terribly from what would otherwise have resulted in a good rating. My ratings of many, many previous stays will demonstrate that I only give fair and honest ratings and reviews.

Cons:

We were literally eaten alive by bed bugs and have the photographs to show it.

2026-09-17 • via Nuitee
S
Sanele • family_with_children • za
10
2026-09-16 • via Nuitee
B
Brian • couple • za
10
2026-09-11 • via Nuitee
V
Vivien • family_with_children • gb
10
Clean, Comfortable and Convenient
Pros:

Rooms are clean and comfortable. I love the thought to detail, with tea/coffee and welcome snacks. This is the 3rd time we stay here to break up the Durban to Joburg drive. It’s just off the high way so perfect rest stop. My mom is in a wheelchair and she could easily access the room and enough space to manoeuvre. Staff are pleasant and we discovered Mugg and Bean deliver to the room!

Cons:

Handicap rails are needed by the toilets in the Handicap bathrooms.
Dear Marriott, Please make your beds with the opening of the duvets placed at the foot of the bed.

2026-09-11 • via Nuitee
K
Kotie • couple • za
9
Pros:

This was our 2nd time and satisfying as the first time.

2026-09-10 • via Nuitee
J
JEAN MARIAN • couple • za
10
2026-09-09 • via Nuitee
K
Kuhle • solo_traveller • za
10
Excellent lady who welcomed us in the early hours of the morning. Room was beautiful and clean. Bed was comfortable and
Pros:

Everything from staff to allocated room

Cons:

I didn’t like my short stay 😀

2026-09-09 • via Nuitee
R
Rev. Rufus • solo_traveller • za
10
CLEAN,NEAT AND SAFE
Pros:

Very clean and neat and safe

Cons:

None to comment on.

2026-09-07 • via Nuitee
T
Tyrel • solo_traveller • za
10
Pros:

The place was great! Facilities were clean, comfortable and exactly what we needed.

Cons:

I think the general challenge as someone booking into a place is the amount you spend vs the time you have. We only got there after 9pm due to the N3 traffic - not the hotel's fault at all - then checkout is at 10am, so no real time to enjoy the facilities.

2026-09-07 • via Nuitee
M
Mosaka • solo_traveller • za
10
2026-08-26 • via Nuitee
P
phillip • couple • za
5
2026-08-25 • via Nuitee
M
Menisha • solo_traveller • za
10
2026-08-24 • via Nuitee
N
nzimande • solo_traveller • za
10
Pros:

The extra extra large bed

Cons:

Nothing

2026-08-17 • via Nuitee
R
Renisha • couple • za
8
Perfect clean place for an overnight stay
Pros:

Clean hotel, welcoming staff, cozy pub. Perfect for an over nighter. Very comfortable.

Cons:

N/a

2026-08-15 • via Nuitee
M
Maxie • couple • za
10
Keepnit up guys - this is by far the best hotel we ever stayed. The others should come and learn by u . The staff are so
Pros:

The rooms were already heated when we arrived. Excellent !

Cons:

That I had to leave for my following destination

2026-08-13 • via Nuitee
P
Petrus • solo_traveller • za
8
Cons:

Aircon not working properly, wouldn't cool

2026-08-11 • via Nuitee
M
Makhanda • solo_traveller • za
10
2026-08-10 • via Nuitee
W
Wilmari • couple • za
10
A really good option for a short term stay.
Pros:

very clean and welcoming and the bed was such good quality!

Cons:

Nothing to complain about

2026-08-10 • via Nuitee
S
Saskia • family_with_children • nl
7
2026-08-07 • via Nuitee
J
Janita Ramdayal • solo_traveller • za
10
Great Comfy Stopover
Pros:

The hotel was perfect for a quick night stopover. The rooms were neat and cozy. Beds were comfortable. The bathroom was neat. Really loved that restaurants were at a close proximity and even had room service. Was really luxury.

Cons:

Nil

2026-07-23 • via Nuitee