Platinum International

Hotels
9 (1572 reviews)
326 James Street , Toowoomba , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and tidy
Good location
Comfortable rooms
Helpful staff
Great food and beverage options
Cons:
Some issues with staff communication
Minor maintenance issues with amenities

Categories

Cleanliness
9.14
Generally mentioned as clean and tidy in multiple reviews.
Service
9.11
Staff were accommodating and helpful, though some mixed feelings on specific encounters.
Location
9.15
Highlighted as ideal and convenient for various trips.
Room Quality
9.1
Rooms described as spacious, comfortable, and modern.
Amenities
8.63
Amenities were generally positive; however, some did not meet expectations.
Value for Money
8.59
Value noted for some amenities but some reviews questioned their worth.
Food and Beverage
9.14
Breakfast and restaurant offerings were praised in several reviews.
Overall Experience
9.11
Positive overall experience mentioned in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Luxurious Accommodation and Amenities

Platinum International offers 52 luxurious suites with top-notch amenities such as flat-screen TVs, spa baths, and free high-speed WiFi. The property also features a restaurant, cocktail bar, and fitness centre for guests to enjoy during their stay.

Convenient Location and Transportation

Centrally located opposite a shopping centre, Platinum International provides easy access to public transport facilities, making it convenient for guests to explore the area. Additionally, the hotel is just a 20-minute drive from Toowoomba Wellcamp Airport, with pick-up arrangements available.

Conference Facilities and Nearby Attractions

With conference facilities and 2 function centres, Platinum International caters to business needs. Moreover, the hotel's proximity to Toowoomba Base Hospital and medical centres offers convenience for those seeking medical services.

Book your stay at Platinum International for a luxurious and convenient experience.

Important information:

Please note that there is a 1.8% charge when you pay with a Visa or Mastercard.

Please note that there is a 2.9% charge when you pay with an Amex or Diners card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    Children from 3 years old to 12 years old stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1572 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
M
Madeline • couple • au
10
2026-03-14 • via Nuitee
T
Toni • solo_traveller • au
8
2026-03-14 • via Nuitee
R
Rebekah • couple • au
10
2026-03-06 • via Nuitee
R
Rebekah • couple • au
10
2026-03-06 • via Nuitee
D
Danielle • family_with_children • au
10
Amazing experience
Pros:

How big and clean and how friend the staff was

Cons:

The single beds were more comfortable then the queen bed

2026-03-05 • via Nuitee
C
cogganr • family_with_children • au
8
2026-03-04 • via Nuitee
G
Graham • couple • au
8
Pros:

Great value

Cons:

Bed was a little hard

2026-03-04 • via Nuitee
S
Sean • extended_group • au
10
Pros:

Good sized room for the four of us, and was clean with everything we needed.

2026-03-01 • via Nuitee
A
Anna • family_with_children • au
8
Excellent value for money and a comfy bed. Some bathroom fittings a little tired but still ok.
Pros:

Good location and comfy beds! Room had lots of space.

Cons:

Waited 10 mins in reception to check out. Even calling the main line didn’t work - no one answered. Had to get kitchen staff to find the manager!! And he wasn’t apologetic at all!!

2026-02-28 • via Nuitee
J
Jeff • solo_traveller • au
10
2026-02-28 • via Nuitee
K
Kylie • couple • au
8
2026-02-27 • via Nuitee
E
Edmondstone • couple • au
9
2026-02-27 • via Nuitee
M
Michelle • couple • au
9
Pros:

Clean

2026-02-26 • via Nuitee
I
Irwin • couple • au
9
2026-02-25 • via Nuitee
R
Rebecca • couple • au
8
2026-02-22 • via Nuitee
S
Suzanne • solo_traveller • au
9
2026-02-22 • via Nuitee
C
chris • family_with_children • au
8
2026-02-14 • via Nuitee
J
janet • couple • au
9
2026-02-12 • via Nuitee
A
Aaron • extended_group • au
9
2026-02-12 • via Nuitee
S
Sarah • family_with_children • au
8
Pros:

Staff very helpful in getting a left possession back to us.

2026-02-10 • via Nuitee