Hilton Garden Inn Great Falls

Hotels
•
Hilton Garden Inn
9 (177 reviews)
2520 14th Street South West , Great Falls , us
+1 406-452-1000

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and bright rooms
Exceptional staff service
Cons:
Hot tub out of service
Overpriced compared to nearby hotels

Categories

Cleanliness
8.73
The hotel is described as clean and newly renovated.
Service
10
Staff provided exceptional service, notably Antonio and Cat who were highlighted positively.
Location
9.7
The location is praised, contributing to a welcoming feeling upon arrival.
Room Quality
9.74
Rooms are noted to be newly renovated, clean, and comfortable.
Amenities
6.69
There were issues with the amenity (hot tub) being out of service, which negatively impacted the rating.
Value for Money
8.72
The hotel is viewed as overpriced compared to nearby hotels, affecting perceived value.
Food and Beverage
8.68
Breakfast was praised, particularly for its freshness, but there were no other notable mentions.
Overall Experience
9.73
Overall experience is viewed positively, despite some setbacks with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:43

Property Description

Convenient Amenities
The Hilton Garden Inn Great Falls offers a free airport shuttle, flat-screen LCD TVs, and free Wi-Fi in every room.

On-Site Recreation
Guests can enjoy the indoor pool, fitness room, and on-site convenience store during their stay at this non-smoking hotel.

Nearby Attractions
Located minutes away from the C.M. Russell Museum, Electric City Water Park, and Lewis & Clark Interpretive Center, there is plenty to explore near the Great Falls Hilton Garden Inn.

Book your stay now at the Hilton Garden Inn Great Falls for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GTF

Location

Guest Reviews

9
Based on 177 reviews
Cleanliness: 8.73
Service: 10
Location: 9.7
Room Quality: 9.74
Amenities: 6.69
Value for Money: 8.72
Food and Beverage: 8.68
Overall Experience: 9.73
R
Rodriguez • solo_traveller • us
7
2026-08-29 • via Nuitee
S
Stanley • couple • us
10
2026-07-12 • via Nuitee
D
Duana • family_with_children • us
10
2026-07-07 • via Nuitee
Z
Zhimin • family_with_children • us
4
Cons:

I had a very disappointing experience staying in rooms 220 and 222. There appears to be some kind of mechanical equipment located underneath these rooms that produces a constant loud humming and vibration throughout the night. The noise was so persistent that it was nearly impossible to sleep.

The positive part of the experience was that when my husband went to the front desk around midnight to report the issue, the staff was understanding and promptly moved us to another room. I appreciate their willingness to help.

However, no guest should have to wake up in the middle of the night and change rooms just to get some sleep. I hope management investigates the source of the noise and addresses the problem so future guests don’t have the same experience.

2026-06-13 • via Nuitee
D
Deen • solo_traveller • us
10
2026-06-03 • via Nuitee
S
Sonia • family_with_children • us
8
2026-05-27 • via Nuitee
S
Stephanie • solo_traveller • us
5
2026-05-25 • via Nuitee
K
kern • couple • ca
9
2026-04-28 • via Nuitee
B
Brandy • couple • us
10
2026-04-19 • via Nuitee
M
Meggan • family_with_children • us
10
Pros:

The staff was nice

2026-04-14 • via Nuitee
C
Chris • couple • us
8
2026-03-20 • via Nuitee
D
Dawn • couple • us
9
Would stay again!
Pros:

Much nicer than I expected. Clean and staff was helpful

Cons:

Mattress was very uncomfortable

2026-03-12 • via Nuitee
M
Marla • couple • us
5
2026-01-30 • via Nuitee
S
Susan • couple • us
8
2026-01-19 • via Nuitee
K
Kris • family_with_children • us
3
Overpriced hotel with less accommodations than other hotels near by.
Cons:

We searched for a hotel with a hot tub and swimming pool. This one stated it had both. Turns out the hot tub had been broken for over a month now.

2026-01-19 • via Nuitee
K
Keith • couple • us
10
From pulling up in front of the hotel, it had a great and welcoming feeling.The desk person was sincerely friendly and h
Pros:

Newly remodeled. Clean and comfortable

2026-01-19 • via Nuitee
J
Jonathan • couple • us
6
Everything was great except there was no hot tub it was out of service and my room phone did not work.
Pros:

Clean and friendly staff

Cons:

Hot tub was out of service and my room phone did not work:(

2025-11-27 • via Nuitee
B
Brenda • family_with_children • us
10
It was nice
Pros:

Clean and bright

Cons:

Didn’t replace our towels. We made our own bed up so they didn’t need to change sheets

2025-11-10 • via Nuitee
A
Amanda • couple • us
10
2025-10-06 • via Nuitee
T
Theresa • family
10
Pros:

Antonio was absolutely amazing! He truly understands the meaning of service with a smile. He greeted us with enthusiasm and made sure our stay was memorable. We wish him much success in his career.

Cat was our breakfast server, she was very friendly and made sure our coffee cup stayed full. She gave attention to detail.

This was by far the best staff we had at a hotel in years.

2025-09-07 • via Nuitee