Holiday Inn Istanbul City by IHG

Hotels
IHG
7.4 (106 reviews)
Mevlana Kapi Mah., Turgut Özal Millet Cd. No: 189, Topkapi, Istanbul, Istanbul, 34104 , Istanbul , TR

Pets allowed

Facilities

Full-service spa
Fitness facilities
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Room upgrade
Helpful staff

Categories

Cleanliness
6.86
Standard quality for this hotel tier.
Service
7.83
Thanks to the staff for making an upgrade for my room without fees.
Location
7.87
Standard quality for this hotel tier.
Room Quality
7.32
Standard quality for this hotel tier.
Amenities
7.35
Standard quality for this hotel tier.
Value for Money
7.31
Standard quality for this hotel tier.
Food and Beverage
7.36
Standard quality for this hotel tier.
Overall Experience
7.33
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:59

Property Description

Pamper yourself in the heart of Istanbul at Holiday Inn Istanbul City by IHG, where luxury meets convenience.

Rejuvenating Spa & Leisure Amenities
Indulge in ultimate relaxation at our spa with rejuvenating massages, or unwind in our sauna and seasonal outdoor pool. Our health club offers state-of-the-art equipment for those wishing to maintain their fitness routine.

Culinary Delights & Room Service
Savor delicious pizzas at Pizza Kitchen, or enjoy the convenience of 24-hour room service for a cozy in-room dining experience. Unwind at our bar/lounge or poolside bar with your favorite drink.

Business & Event Facilities
With an on-site business center and over 861 square feet of versatile meeting space, we cater to all your professional needs, ensuring your events are seamlessly executed.

Experience the magic of Istanbul—book your stay today!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.4
Based on 106 reviews
Cleanliness: 6.86
Service: 7.83
Location: 7.87
Room Quality: 7.32
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 7.33
S
Süheyl
8
Pros:

Thanks very for staff becuse to make upgrade for my room without fees

2025-09-14 via Nuitee
F
Firas
4
Pros:

The towels was very old, the sink mixer broken , the shower support hand broken , the front desk lady were very nervous

2025-05-29 via Nuitee
M
Mohamed
6
Pros:

Not too bed

2025-05-22 via Nuitee
A
Abdalla family
10
Pros:

Location was very good right beside the train

2025-05-22 via Nuitee
F
Farah
10
Pros:

The hotel and dervice ia fine jht when

2025-05-09 via Nuitee
F
Fartun
4
Pros:

The worst customer service staff are rude

2025-04-24 via Nuitee
A
Abdul family_with_children
6
Pros:

It is a good hotel.

2025-02-28 via Nuitee
F
Farah friends
8
Pros:

I've been here during winter and no complain at all. I really appreciate service and quietness. Also walked to the town for long walk which is safe area.

2025-02-17 via Nuitee
V
victoria
6
Pros:

There is no hair salon in this hotel, turkish bath and sauna were good, massage is excellent but breakfast is poor and expensive

2025-01-24 via Nuitee
O
Omar family
10
Pros:

Very good

2024-12-25 via Nuitee
M
Mohsin
10
Pros:

Located right across from the tram station which takes you all the to the main tourist attractions in Istanbul. The hotel is clean smells good and the staff if very friendly. There are many restaurants near buy.

2024-12-16 via Nuitee
B
Bilal family
8
Pros:

.

2024-09-15 via Nuitee
A
Aziz
2
Pros:

Terrible

2024-09-09 via Nuitee
M
Maryam family
6
Pros:

Not bad it’s ok

2024-08-05 via Nuitee
K
Kevin partner
8
Pros:

Nice helpful stay clean tidy room with great value for money. Only issue wifi didn’t connect for us so just winged it.

2024-06-01 via Nuitee
M
Malick
8
Pros:

It's pretty clean and safe. Quite and close to food shopping area. Police station is next building. I do not like laundry service. It's very expensive. There's a laundry place not too far which was very cheap compare to the hotel.

2024-05-20 via Nuitee
R
Ruby partner
10
Pros:

After all, we had a greatat experiences!

2024-05-20 via Nuitee
M
Mohammad family_with_children
10
Pros:

Easy parkıng

2024-04-10 via Nuitee
F
Farazdaq friends
10
Pros:

Really nice hotel and highly recommend to stay

2024-03-05 via Nuitee
M
malak family
2
Pros:

I stayed in this hotel many times, everytime i come to istanbul i stay here but this time was terrible. They kept charging us for stuff we never used. They threatened my guest with calling the police. They locked my key card so i cannot access my room which had all my clothes, money and passport. They repeatedly would send someone to our room to bother us. The staff is disgustinly rude and has terrible service. I will never be sgaying here again and i will recommend everyone i know ñ not to stay here.

2024-01-15 via Nuitee