Hilton Vacation Club Polo Towers Las Vegas

Hotels
Hilton Grand Vacations
8.3 (3671 reviews)
3745 South Las Vegas Boulevard , Las Vegas , us

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean room
Friendly staff
Good amenities
Cons:
Poor cleaning service
Uncomfortable bed
Time share pressure at check-in

Categories

Cleanliness
6.44
Cleaning was poor, sheets had strong odors, and only cleaned once during the stay.
Service
8.41
Service was average; staff not very proactive, but friendly.
Location
9.45
Fantastic location, very convenient to attractions and business needs.
Room Quality
7.4
Rooms need renovation, some beds were uncomfortable.
Amenities
8.93
Good amenities including a full kitchen and rooftop pool, though some pools could be larger.
Value for Money
8.39
Pricing is unclear but offers convenience for business travelers.
Food and Beverage
8.94
No specific feedback, but good access to nearby restaurants.
Overall Experience
8.41
Overall positive experience despite some cleanliness issues and time share pressure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:56

Property Description

Luxurious Suites with Stunning Views
Experience the allure of Las Vegas at the Hilton Vacation Club Polo Towers. Indulge in spacious suites with private balconies offering breathtaking mountain and city views. Each suite is elegantly furnished with modern amenities, including a flat-screen TV and kitchenette.

Concierge Services and Relaxation
Let our attentive concierge staff enhance your stay with personalized recommendations and seamless arrangements. Unwind by the outdoor pool, rejuvenate in the hot tub, or stay active in the fitness center. Pamper yourself with a soothing massage at the on-site spa.

Prime Location and Entertainment
Located on the iconic Strip, our hotel is a stone's throw away from renowned casinos and upscale shopping. Explore the vibrant city with ease, including a short walk to the MGM Grand entertainment complex. Book your stay now for an unforgettable Vegas getaway at Polo Towers.

Important information:

Please note that packages and/or parcels delivered to the resort will be subject to a fee at the prevailing rates.

The 1st package, 5lbs and under, is free.

Parcel deliveries will be accepted only for guests in-house or checking in, 3-5 days prior to receipt for a surcharge.

Any deliveries received after a guests stay, or the guest cannot be identified, will be returned to the sender after 90 days.

The property cannot be responsible for lost or damaged goods.

For additional package rates or information, please contact the resort at 702-261-1000.

Guests under the age of 21 can only check in with a parent or official guardian.

Children stay for free, but the total guests cannot exceed the maximum occupancy of room type.

Please contact the resort prior to arrival if you anticipate your arrival time will be later than midnight (resort local time).

Arrivals after midnight may be subject to cancelation.

Paid self-parking is available at the adjacent Boulevard South Lot.

Valet parking is available upon prior reservation for a minimum of USD 25 per night.

Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Mon, Feb 16, 2026 until Fri, Mar 6, 2026
Hot tub/jacuzzi is closed from 2026-03-06 until 2026-02-16

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LAS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

8.3
Based on 3671 reviews
Cleanliness: 6.44
Service: 8.41
Location: 9.45
Room Quality: 7.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.41
R
Rosquete Business
6
Great Location
Pros:

3.5* Hilton Polo Towers
Vacation resorts
Great central location
Friendly and helpful staff, especially Erik (Hawaii)
Nice refurbished
Nice kitchen
Comfortable beds
2 TV’s (Dish TV)

2026-02-20 via Tripadvisor
C
crystalaY8576NW Couples
10
Clean rooms & great area!
Pros:

Kandace showed great hospitality! Made mine & my husbands stay so easy for us! 10/10 experience!! Will be coming back!

2026-02-15 via Tripadvisor
E
enriqueaD9629OF Couples
10
Thank you Kandace
Pros:

Thank you Kandace she was very helpful checking in and gave us the best hospitality two thumbs up.

2026-02-15 via Tripadvisor
C
colettes1998 Family
10
Above and Beyond
Pros:

Thank you Vanessa Ali, manager on duty at the Polo Towers, for working super hard for the upgrade. Our daughter and her husband really appreciate the extra bedroom & bathroom and we are having a wonderful time. We are so pleased Vanessa followed through. She said she would and she did indeed !!!

2026-02-15 via Tripadvisor
E
Emily family_with_children us
10
2026-02-14 via Nuitee
S
shereikag2026 Friends getaway
10
Great overall experience
Pros:

Great location, staff and friendly and accommodating. Suites were very clean . I was really impressed. Will definitely stay here again.

2026-02-13 via Tripadvisor
P
PAULA extended_group ar
9
Pros:

La suite nueva, recién remodelada y con todas las comodidades

Cons:

Un desastre el valet parking, demoraban mucho en traerte el auto, cuando no te traían el de otro...☹️

2026-02-12 via Nuitee
C
CESAR family_with_children ar
10
Recomendable Departamento!
Pros:

Habitación muy cómoda.
Cama Amplia.
Ubicación Excelente

2026-02-12 via Nuitee
I
Ismael extended_group mx
9
Pros:

UBICACION

Cons:

AMBIENTE HABITACION

2026-02-12 via Nuitee
E
Esther solo_traveller es
9
2026-02-12 via Nuitee
G
Gorety couple us
10
2026-02-11 via Nuitee
T
tz9qw7 Couples Cortland, Ohio
10
Couples stay on in Las Vegas
Pros:

It was an excellent stay at the Hilton VC Polo Towers Las Vegas! The Location was ideal, staff friendly and helpful and accommodations were perfect for 2 couples who wanted to explore the LV Strip! I would stay here again in a heartbeat.

2026-02-10 via Tripadvisor
S
Steve couple us
8
Pros:

Location of hotel near, but not on the strip is a plus. Room was basic, but adequate. Lobby clean, staff wonderful. Fast elevators, good valet parking attendants.

Cons:

Need a full length mirror in the room! We had an issue with servicing our room - we scheduled it in the middle of our stay, left for the day, and when we returned at 4:30, it had not been done. Had to request additional linens and service the following day as staff had left for the day. Very disappointed in that. Desk agent, Latrece (? I think), was very personable, kind and helpful. She gave us a small gift certificate for our inconvenience, which was nice. Disappointed that the pool was not open too.

2026-02-10 via Nuitee
L
laurawI7504HR Family
10
Wonderful
Pros:

My husband and I came for a 4 night stay. Our room was clean, comfortable and the bed/linens are great!
Staff is friendly and accommodating. They touch base via text to check in with you.
Anything we requested was sent to the room in short order.

2026-02-09 via Tripadvisor
D
debrabR8013VA Couples
10
Would stay again
Pros:

Everything was very very nice the staff was very attentive sending text messages to see if there was anything that we needed anything that they could help us with. The only thing we didn't like was the coffee so we bought our own but they provided Coffee-Mate,sweeteners .the suite of course provided coffee maker, dishes silverware, and other kitchen items. Bed was comfortable lots of big pillows, two TVs
Just before our trip was up they started decorating for Valentine's Day with blow up kissing booth candy conversation hearts and a big love sign was really cute

2026-02-09 via Tripadvisor
M
madjouline solo_traveller fr
10
thank you the staff❤️ thank you valentina ❤️
2026-02-09 via Nuitee
A
Amelia couple us
5
This hotel it’s not good as described online pictures.
Pros:

Not that far from the strip location

Cons:

The room is small and only has a sofa bed. Also, the kitchen and bathroom sinks are really clogged, which is not so good.

2026-02-09 via Nuitee
S
sarahbuhisan Family Sacramento, California
10
Best Family Hotel in las vegas
Pros:

Rooms are amazing. Staff are amazing. Valet parking amazing. Value is very good deal. The hotel smells very fresh. The rooms are very clean. Overall, everything is amazing .

2026-02-08 via Tripadvisor
P
Paradise14338728968 Family
10
Great hotel to stay
Pros:

Wonderful very clean . Staff is very nice friendly .The rooms are very well kept . I would stay here again. So close to everything returns and stores.

2026-02-07 via Tripadvisor
A
Abi couple us
10
2026-01-31 via Nuitee