Hilton Garden Inn Charlotte/Ayrsley

Hotels
Hilton Garden Inn
8.6 (552 reviews)
1920 Ayrsley Town Boulevard , Charlotte , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Dirty walls
Mold in bathrooms
Limited breakfast options

Categories

Cleanliness
8.35
Some reviews mention dirty walls and mold in bathrooms, affecting the score.
Service
9.35
Many reviews highlight friendly and helpful staff throughout the stay.
Location
8.85
Several reviews mention the convenience of the location close to downtown.
Room Quality
8.85
Guests noted attractive and comfortable rooms overall.
Amenities
7.85
Hot tub complaints and outdated rooms impact the amenities rating.
Value for Money
8.85
Most feedback suggests the hotel provides good value despite some issues.
Food and Beverage
7.85
Breakfast is expensively rated, with limited options mentioned in several reviews.
Overall Experience
8.85
General positive feedback indicates a solid overall experience, with some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:02

Property Description

Convenient Location
Located in Charlotte, North Carolina, Hilton Garden Inn Charlotte/Ayrsley is just a short drive from Carowinds amusement park, making it an ideal choice for families and thrill-seekers alike.

Modern Amenities
This completely non-smoking hotel boasts an indoor swimming pool, hot tub, 24-hour business centre, and a well-equipped fitness centre, ensuring that guests have everything they need for a comfortable and convenient stay.

Comfortable Guestrooms and Dining
Guestrooms at the Ayrsley Hilton Garden Inn are equipped with microwaves, refrigerators, and coffeemakers for added convenience. Additionally, the hotel's Great American Grill offers delicious breakfast and dinner options for guests to enjoy during their stay.

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Charlotte/Ayrsley - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the first level lobby is undergoing renovation until April, 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 552 reviews
Cleanliness: 8.35
Service: 9.35
Location: 8.85
Room Quality: 8.85
Amenities: 7.85
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
T
Tracie couple us
10
2026-01-26 via Nuitee
P
Patricia couple us
8
2026-01-24 via Nuitee
C
Cokeithia couple us
8
Pros:

cleanliness & parking

Cons:

The breakfast wasn't that great

2026-01-20 via Nuitee
B
Bobby E couple us
9
Perfect
2026-01-19 via Nuitee
T
Tanya couple us
10
2026-01-19 via Nuitee
S
Shameika couple us
9
Pros:

The location was very nice and I didn’t get to get the breakfast

Cons:

What could’ve been better the greeting it’s really the service when checking in

2026-01-19 via Nuitee
K
Kelly extended_group us
10
2026-01-19 via Nuitee
B
BRYAN couple us
10
A very nice stay with nice people.
Pros:

The staff was very friendly and helpful. It was the holidays and the lobby was very welcoming and cheerful.

Cons:

I don't think I can think of one thing.

2026-01-17 via Nuitee
A
Ashley couple us
7
2026-01-11 via Nuitee
C
Collins couple us
8
2026-01-03 via Nuitee
H
hargat couple us
10
Sensational
Pros:

Hot tub and staff

Cons:

The bubbles didn’t work on hot tub

2025-12-29 via Nuitee
T
Tolentini couple us
10
2025-12-27 via Nuitee
S
SIMON couple us
7
It was a okay stay
Pros:

It was as okay some upgrades needs to happen

Cons:

The breakfast was expensive the vending machines didn’t work

2025-12-21 via Nuitee
C
Christopher couple us
7
2025-12-18 via Nuitee
A
Aisha couple us
9
Pros:

Very comfortable

2025-12-16 via Nuitee
K
Katrina solo_traveller us
9
Pros:

Everything

Cons:

NA

2025-12-09 via Nuitee
J
Jamia couple us
9
2025-12-08 via Nuitee
L
Lamarcus couple us
7
2025-12-07 via Nuitee
R
Riley couple us
10
2025-11-24 via Nuitee
C
Cathy solo_traveller us
10
It was a very comfy bed and the room was well thought out in terms of layout. The staff is super friendly!
Pros:

The room was so attractive and clean.
Free parking in a fun mixed use area.

Cons:

Nothing to dislike.

2025-11-16 via Nuitee