Novotel Deira Creekside Dubai

Hotels
Accor
8.6 (161 reviews)
8th Street Port Saeed District, PO Box 185310, Dubai , Dubai , AE

Facilities

Fitness facilities
Health or beauty spa nearby
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Breakfast options could be improved

Categories

Cleanliness
8.56
The hotel is described as clean and well-kept, providing a pleasant stay.
Service
9.03
Staff members such as Jun, Ayyappan, and Jerald received high praise for their friendliness and helpfulness.
Location
9.07
The hotel's location is great, with excellent access to transportation and nearby amenities.
Room Quality
8.52
Rooms are comfortable and well-maintained, offering a peaceful stay.
Amenities
8.55
Hotel amenities, including the heated pool, are good, although some areas for improvement were noted.
Value for Money
8.01
While generally a good value, breakfast options could be better.
Food and Beverage
8.56
Food quality is good, especially highlighted by the excellent restaurant service.
Overall Experience
8.53
Overall, guests felt relaxed and welcomed, enjoying their stay and recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:11

Property Description

Luxurious Amenities
Enjoy the outdoor pool, 24-hour fitness center, and bicycles for rent. Indulge in complimentary Wi-Fi, concierge services, and babysitting.

Delectable Dining Options
Treat yourself to international cuisine at Tala Restaurant or grab a coffee at the cafe. Unwind with a drink at the bar/lounge or poolside bar.

Convenience and Comfort
Stay connected with free wired and wireless internet. For events, utilize the business center and conference spaces. Close to City Centre Deira and Stargate Dubai, Novotel Deira Creekside Dubai is the perfect choice for your stay in Dubai. Book now to experience unparalleled hospitality.

Important information:

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 161 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.53
S
Stay22729519863 Family
10
Sweet memories made at Novotel
Pros:

We had an excellent experience staying at Novotel hotel and would happily recommend it to anyone. the staff made me feel genuinely welcome with their professionalism, kindness, and attention to detail. Every request was handled promptly, and their friendly attitude really added to the overall comfort of the stay the staff ayyppan, amor, Jun and Adil giving good customer service.The bed was extremely comfortable, ensuring a great night’s sleep, and the housekeeping team did a fantastic job keeping everything fresh and organized throughout my stay. The amenities provided were thoughtful and made the room feel both functional and cozy.

One of the biggest highlights of this hotel is its prime location. It is perfectly situated close to major attractions, shopping areas specially deira city center and day to day, restaurants, and public transportation, making it incredibly easy to explore the city without any hassle. Whether you’re traveling for business or leisure, the convenience of this location is hard to beat.

Overall, this hotel delivers a wonderful combination of comfort, excellent service, and an unbeatable location. It exceeded my expectations in every way, and I would definitely choose to stay here again on my next visit.

2026-02-08 via Tripadvisor
T
Travel14994193143 Family
10
Prime location
Pros:

Prime location
The hotel is situated in a prime location, which is a major advantage for both business and leisure travelers. The staff were courteous, well-trained, and always ready to help, creating a welcoming and comfortable environment specifically thanks to Bell desk Suppan, Jun, Adil and Amor. Highly recommended who is looking for comfortable stay with family…

2026-02-06 via Tripadvisor
V
Vacation50738007048 Friends getaway
10
Great location
Pros:

Great location I loved it
I had a wonderful experience at this hotel with excellent food, a perfect location, and very friendly staff who always greeted us warmly with lovely smiles, making the stay comfortable, relaxing, and truly enjoyable from start to finish some staff were very helpful like jun, ayyppan amor and adil. Rooms were tidy and clean. Food very nice 👍. Highly recommended

2026-02-03 via Tripadvisor
I
Inspire39069530874 Friends getaway
10
Unforgettable stay
Pros:

Unforgettable stay at novotel creek side!!!
I had a very good experience at this hotel. The staff were friendly, helpful, and always ready to assist with any questions or requests specially concierge team ayyppan, jun, sdil and amor. The location of the hotel is excellent, making it very easy to get transportation to different places. Public transport, taxis, and other options were easily accessible, which made traveling around the area very convenient. Overall, I am very satisfied with the service and the location, and I would recommend this hotel to others.

2026-01-29 via Tripadvisor
O
OnAir50038344455 Friends getaway
10
Absolutely amazing stay
Pros:

⭐⭐⭐⭐⭐
I had an absolutely wonderful experience at novotel creek side hotel! The location is perfect—right in the heart of the city with very easy access to transportation. The metro station is just minutes away, and reaching the city center or airport is quick and convenient.
The food was outstanding, with a wide variety of delicious options to choose from. The staff were incredibly friendly, professional some staff name i want to mention ayyppan, amor, adil and jun always ready to help, especially with recommendations for great shopping places.
The overall atmosphere of the hotel was excellent, and the lobby was calm, elegant, and very welcoming. I truly enjoyed my stay and would highly recommend this hotel to anyone looking for comfort, convenience, and top-class service.

2026-01-25 via Tripadvisor
V
veshnavip Family
10
Amazing experience
Pros:

Amazing experience! Comfortable rooms, friendly and attentive staff specially big thank u from helpdesk ayyppan, amor, jun and adil,Sudip And very tasty food. The prime location is a big advantage and made it easy to access nearby attractions. Would definitely stay again

2026-01-24 via Tripadvisor
K
kamanzip2023 Friends getaway
8
115
Pros:

The location is perfect ,the hotel is near by so many things, shopping malls that are affordable , restaurants . The atmosphere is so nice to stay very calm. And the rooms are clean ,well arranged. And the price is worth it the service

2026-01-24 via Tripadvisor
A
Adventure54465653991 Family
10
Unforgotable stay at Novotel creek side hotel
Pros:

I had a really good and comfortable stay at Novotel creekside side hotel.
The room was tidy, clean, and well maintained throughout my stay. Housekeeping did a great job, and everything felt fresh and comfortable. One of the best parts was the creek view from my room it was very nice and relaxing, especially in the mornings and evenings.
Overall, I truly enjoyed my time here. The combination of excellent staff service, cleanliness, and a beautiful view made my stay memorable. From help desk Jun, Adil, Ayyappan, amor, sudip always willing to help appreciate there work. Iwould definitely recommend this hotel to anyone looking for a comfortable and welcoming place to stay

2026-01-22 via Tripadvisor
A
AvinashAnagare Family
10
Hotel with excellent front desk
Pros:

Hotel is excellent, rooms are clean. Breakfast is good.
Front desk is extremely helpful, especially Mr Mohamed Ali Jinna, Miss.Jyoti,and Miss Salma.
Check in was very fast and smooth.
Mr.Mohamed replies to all your queries very happily.

2026-01-21 via Tripadvisor
V
Vacation10033334014 Family
10
Absolutely amazong stay!!!
Pros:

Amazing stay at this hotel. The staff’s work is truly appreciated they provided a warm welcome, always greeted us with a smile, and were consistently ready to help specially thanks to Ms. Jun, adil, ayyppan, amor appreciate their job.The rooms were neat, clean, and beautifully decorated, and I could even see the Burj Khalifa from my room. The food was delicious, and we thoroughly enjoyed our meals. The location is prime, with easy access to transportation. Highly recommended.

2026-01-21 via Tripadvisor
M
muneershas2026 Family
10
Amazing Service by Dedicated Hotel Staff, Memorable Stay Thanks to Wonderful Staff Heartwarming Service and Excellent Ho
Pros:

I had a truly wonderful stay at Novotel hotel. The rooms were always neat, clean, and very comfortable, which made the stay relaxing and enjoyable. The food was absolutely delicious, with a good variety and excellent quality. What really stood out was the staff from help desk ayyppan, jun, adil, and amor, junkeer they were incredibly friendly, always helpful, and greeted us with such warm smiles that made us feel genuinely welcomed every day...
The hotel’s location is another big advantage. It is in a prime area, very close to Deira City Centre and Carrefour, making shopping and dining very convenient. Public transportation is also easily accessible, which made traveling around the city smooth and stress-free. Overall, everything about this stay was excellent, and it was a truly pleasant and memorable experience. I would definitely recommend this hotel to others...

2026-01-19 via Tripadvisor
G
GeorgeZ1211 Family
10
I come for 6 nights start from Friday to next Thursday room is so good staff is amazing they didn’t hesitate to help you
Pros:

Excellent hotel very good person specially mr ramy in reception was very helpful to us and solve everything managing our reservations

2026-01-18 via Tripadvisor
R
Road00011779743 Family
10
This hotel truly felt like a home away from home. The room was beautifully maintained and the staff were incredibly kind
Pros:

Our stay was absolutely amazing and truly unforgettable. The room was spotless, beautifully arranged, and incredibly comfortable—perfect for relaxing after a long day. The staff were exceptional: friendly, professional, and always smiling, making us feel genuinely welcome from the moment we arrived from bell desk ayyppan, amor, jun,shasi, adil and sudip gave extremely super service they went above and beyond to make our stay special.
The food was delicious, fresh, and full of flavor, with a great variety that exceeded our expectations. Every meal felt like a treat. The location was also perfect—convenient, peaceful, and close to everything we needed, which made exploring the area so easy.
Thank you for such a wonderful experience. We leave with great memories and will definitely return and recommend this hotel to others!

2026-01-12 via Tripadvisor
C
Camper33152605500 Family
10
Great stay with excellent service! The hotel staff were exceptionally friendly, helpful, and professional
Pros:

Great stay with excellent service!
The hotel staff were exceptionally friendly, helpful, and professional, making us feel welcome from the moment we arrived from conceige team Ayyappan Amor jun, Adil .The location is perfect—conveniently close to key attractions and easy to get around from. The food was another highlight: fresh, delicious, and with a great variety to choose from. Overall, a wonderful experience, and I would happily stay here again and recommend it to others.
Thank u Novotel make my stay unforgettable…

2026-01-12 via Tripadvisor
H
H1556VBdeniseh Family
10
Our stay at Novotel
Pros:

Our stay at Novotel Creekside was super good.. the hotel was cleaned and feel safe..the staffs are super friendly and always ready to help..
They made you feel at ease and welcome.
A special mention to Jun and Snow.

2026-01-08 via Tripadvisor
R
roamios Couples
10
Wonderful stay
Pros:

I had a great stay at this hotel and was truly impressed by the level of service. The hotel itself was comfortable, well-maintained, and welcoming. What really stood out was the staff—everyone was professional, friendly, and always willing to help.

The concierge team was especially helpful, going above and beyond to assist with requests and make our stay smooth and enjoyable. I would also like to give special recognition to Security Ms. Jun, who was extremely kind, attentive, and professional, making us feel safe and well taken care of at all times.

Overall, an excellent experience thanks to the wonderful staff. I would highly recommend this hotel and would gladly stay here again.

2026-01-07 via Tripadvisor
L
louisegT587WS Family
10
Great stopover option - lovely helpful staff
Pros:

Great family stopover option on our trip from New Zealand to UK- staff so friendly and welcoming. Jun and Ayyppan Adil came to our rescue when our transfer to the airport we booked ourselves noshow- nothing was too much trouble and welcome us as a family with two small children- close to airport and metro to get around.

2025-12-18 via Tripadvisor
H
himanshu190391 Family Lucknow, Lucknow District, Uttar Pradesh
10
Great hotel with greater location
Pros:

The hotel' s location is great. You have great restaurants, shopping malls and other amenities nearby. The hotel in itself is amazing with great buffett breakfast and courteous staff. I mostly spoke with Jun who was there at the reception. She is very welcoming and always there to help. The room is good with a queen size bed. I just didn't like the pillow that much but it seems more of a personal preference. The bathrooms are clean and have basic toilettries available at request. The pool is also good with heating. Great hotel if you want your nights to be peaceful.

2025-12-06 via Tripadvisor
D
Davidhalldcc12345 Friends getaway
10
My unforgettable days at novotel
Pros:

My stay at Novotel & Ibis Deira felt like a smooth break from the rush of Dubai. From the start, the front office team welcomed me with real warmth. Their smiles, their calm way of helping, and the steady professionalism made check-in feel effortless.

The room itself was peaceful, bright, and well kept. The bed was exactly what I needed after long days out in the city. I enjoyed looking out at the skyline each morning because the view added a small spark to the day. Every corner of the hotel felt clean, organized, and thoughtfully managed.

I have to highlight two people who made my stay truly memorable: Ayyappan and Junkerr from the front office. Their approach to guests stood out. They carried themselves with confidence, patience, and genuine kindness. Whether answering questions or assisting with small requests, they made everything feel simple. Their attitude lifted the whole experience and added a personal touch that is hard to find.

As a tourist, I felt relaxed, welcomed, and looked after in a natural and friendly way. The hotel has a great location, strong service, and a team that knows how to treat guests with care.

I would happily return and recommend this hotel to anyone looking for comfort, convenience, and hospitality that truly feels sincere.

2025-11-27 via Tripadvisor
V
V7416JXjeromec Business
10
Great food, service kuddos with Jerald
Pros:

Excellent service. Thanks to Jerald who really assist us from start till the end my my gathering at Tala Restaurant. 5 start service

2025-11-22 via Tripadvisor