Comfort Suites Alamo-River walk

Hotels
Comfort Suites
9 (1443 reviews)
505 Live Oak , San Antonio , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Heated pool
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Parking fees
Noise from neighbors

Categories

Cleanliness
8.09
Several reviews mentioned cleanliness issues such as mold and poor bathroom maintenance.
Service
9.56
Most guests expressed satisfaction with the staff, despite a few negative experiences.
Location
10
Many reviews highlighted the prime location near downtown and attractions.
Room Quality
8.6
The rooms were generally satisfactory, though some reported noise issues.
Amenities
9.05
Amenities like breakfast were praised, but parking had an extra charge.
Value for Money
8.58
Mixed sentiments; while some found it reasonable, others felt it could be cheaper.
Food and Beverage
9.54
Positive remarks about breakfast options and quality.
Overall Experience
8.59
The overall stay was deemed satisfactory, with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:31

Property Description

Spanish Charm and Prime Location
The boutique-style Comfort Suites Alamo/River Walk hotel exudes old world Spanish charm and is conveniently situated just blocks away from iconic landmarks like the Alamo and the San Antonio River Walk.

Abundant Nearby Attractions
Explore the vibrant surroundings with attractions like the Alamodome, Tower of the Americas, Market Square, Six Flags Fiesta Texas, SeaWorld, and more just a stone's throw away from the hotel.

Comfort and Convenience
Indulge in complimentary amenities such as free breakfast, wireless internet, and transportation to downtown. Unwind in well-equipped guest rooms featuring modern comforts like DVD players, flat-screen TVs, and convenient recharge devices.

Book your stay at Comfort Suites Alamo/River Walk for a memorable and hassle-free experience.

Important information:

Please note WiFi service in not available until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 16.24 per day.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1443 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 8.59
B
Brown extended_group us
8
Good for its value
Pros:

Walkable to sites

Cons:

Elevator slow only one in operation

2026-04-04 via Nuitee
C
Cassie family_with_children us
9
2026-04-02 via Nuitee
K
Katherine family_with_children us
5
Cons:

The facilities are very outdated, the breakfast was acceptable, and although the location is close to the River Walk, there are many homeless individuals in the area, and the parking is located underneath a bridge.

2026-04-01 via Nuitee
S
Stephanie solo_traveller us
6
2026-04-01 via Nuitee
E
Espinosa couple us
10
Was a great stay will forever book here when I stay in San Antonio
Pros:

Close to downtown close to vibes event center was able to walk to and from there a nice pool staff was amazing have free cookies and I arrived so hungry so that helped

Cons:

Nothing to say everything was amazing

2026-03-30 via Nuitee
S
Sarah family_with_children us
4
Pros:

Eazy access to the Riverwalk Mike at the front desk was Awesome friendly and made me feel welcomed

Cons:

The room smelled bad , the restroom was dirty it had a wrist and bracelet on the shower curtain and the bathroom mirror was dirty. The breakfast was missing something it was only plain eggs and sausage links. No biscuits or gravy 🤔

2026-03-30 via Nuitee
M
Maria solo_traveller us
4
The bathroom was super dirty
Pros:

The location

2026-03-30 via Nuitee
K
Kieshon family_with_children us
8
Decent
Pros:

Breakfast was very well prepared and lots of it :). The staff were very pleasant, friendly, and helpful especially when I needed extra blankets for my kiddos and travel guides. The rooms were decent however there were hairs in the shower and bed, and the floor was not so clean which I wish had been done properly. The other downside was one of the elevators were down and it was very hectic going up and down with no alternative routes and it was very busy. I did enjoy other than that but was just hoping for a better experience.

Cons:

There were hairs in the shower and bed (very disgusting by the way), and the floor was not so clean which I wish had been done properly. The other downside was one of the elevators were down and it was very hectic going up and down with no alternative routes and it was very busy.

2026-03-30 via Nuitee
M
Miguel family_with_children us
8
2026-03-30 via Nuitee
R
Rosemary L couple us
5
2026-03-29 via Nuitee
R
Roxann family_with_children us
5
2026-03-28 via Nuitee
C
Christopher couple us
10
Worth the money
Pros:

Everything was clean and quiet

Cons:

I loved everything

2026-03-25 via Nuitee
L
Lakesha family_with_children us
5
2026-03-23 via Nuitee
A
April extended_group us
7
Fun, easy to get where we needed to go.
Pros:

Close to the Alamodome (can walk about 0.7 miles) easy to get back on the highway to get home. Good lighting Security, parking $15 a day but safe and close.

Cons:

Older, needs to be renovated

2026-03-23 via Nuitee
V
Victoria family_with_children us
7
Pros:

Staff was nice

Cons:

Price was a little high and the Tesla chargers advertised DID NOT WORK. Please fix those!

2026-03-22 via Nuitee
V
Vilma family_with_children us
9
2026-03-21 via Nuitee
A
Ana María couple us
9
Wish there would be a way people could go to downtown without having to drive ourselves
Pros:

Location

Cons:

Nice

2026-03-20 via Nuitee
V
Veronica family_with_children us
5
2026-03-18 via Nuitee
V
Vanessa family_with_children us
10
It was a very pleasant stay
Pros:

1) The places we wanted to visit were at a perfect distance
2)The staff were very nice
3) The breakfast was excellent

Cons:

N/A

2026-03-18 via Nuitee
T
Tia family_with_children us
2
It was a little sketchy tv cable sucked but other than that it was ok
Pros:

Friendly staff

Cons:

Homeless people trying to open travelers door handles on property

2026-03-16 via Nuitee