Comfort Suites Alamo-River walk

Hotels
•
Comfort Suites
9 (1425 reviews)
505 Live Oak , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Heated pool
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Parking fees
Noise from neighbors

Categories

Cleanliness
8.09
Several reviews mentioned cleanliness issues such as mold and poor bathroom maintenance.
Service
9.56
Most guests expressed satisfaction with the staff, despite a few negative experiences.
Location
10
Many reviews highlighted the prime location near downtown and attractions.
Room Quality
8.6
The rooms were generally satisfactory, though some reported noise issues.
Amenities
9.05
Amenities like breakfast were praised, but parking had an extra charge.
Value for Money
8.58
Mixed sentiments; while some found it reasonable, others felt it could be cheaper.
Food and Beverage
9.54
Positive remarks about breakfast options and quality.
Overall Experience
8.59
The overall stay was deemed satisfactory, with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:31

Property Description

Spanish Charm and Prime Location
The boutique-style Comfort Suites Alamo/River Walk hotel exudes old world Spanish charm and is conveniently situated just blocks away from iconic landmarks like the Alamo and the San Antonio River Walk.

Abundant Nearby Attractions
Explore the vibrant surroundings with attractions like the Alamodome, Tower of the Americas, Market Square, Six Flags Fiesta Texas, SeaWorld, and more just a stone's throw away from the hotel.

Comfort and Convenience
Indulge in complimentary amenities such as free breakfast, wireless internet, and transportation to downtown. Unwind in well-equipped guest rooms featuring modern comforts like DVD players, flat-screen TVs, and convenient recharge devices.

Book your stay at Comfort Suites Alamo/River Walk for a memorable and hassle-free experience.

Important information:

Please note WiFi service in not available until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 16.24 per day.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 1425 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 8.59
E
Esteban • extended_group • us
9
Great stay good price
Pros:

Breakfast

Cons:

Naked homeless outside

2026-02-13 • via Nuitee
C
Corey • family_with_children • us
10
Great Hotel with very great staff
Pros:

breakfast was absolutely phenomenal.
The room was very spacious and well upkept.
the distance to all the amenities was perfect.

Cons:

there wasnt any issues

2026-01-31 • via Nuitee
B
Beatriz • couple • us
10
2026-01-31 • via Nuitee
P
PATRICIA • family_with_children • us
9
Great place to stay and relax.
Pros:

Price of room affordable, room accommodations very good, & parking close to entrance.

Cons:

Only the time they took to have my room ready, since I was a little early to check in.

2026-01-29 • via Nuitee
R
Rafael • extended_group • br
7
2026-01-26 • via Nuitee
K
Kelley K • couple • us
7
Ok but disappointing!
Pros:

I feel like it was advertised to be on the river walk, loosely, that we wouldnt have a 1/2 mi walk just to get to the riverwalk. We turned our refrigerator down before we left to go get lunch, knowing we would bring back leftovers. Went to eat dinner about 7 hours later and came back to put those leftovers in the fridge, only to discover the fridge was no longer cooling and we had some expensive leftovers that were most likely not safe to eat.

Cons:

Read above.
The receptionist was extremely sweet and professional!

2026-01-21 • via Nuitee
J
Janai • couple • us
10
Pros:

The room was a really good size. We paid for the breakfast option and there was a large selection.

2026-01-20 • via Nuitee
J
Jose L • family_with_children • us
10
Pros:

El almuerzo se acababa muy rápido y tardaban para poner más ya no es como cuando estaba la sra Giorgia,,,,,

2026-01-20 • via Nuitee
V
Vivian • couple • us
9
Although in the hotel was a bit old, and needed some renovation; the comfortable beds, the staff, and the food made stay
Pros:

I liked the location, the staff, and the food. Although it was a bit old and needed some maintenance, and every touch on the wallpaper in the foyer. It was still okay on the eyes.

Cons:

I didn’t like seeing the multiple water damage in the foyer and other parts of the hotel.

2026-01-20 • via Nuitee
C
Clarice • family_with_children • us
10
Definitely will look to stay at a Comfort Suites in cities we travel to in the future.
Pros:

The price for the location. The cleanliness of the entire hotel was extremely nice. All staff was nice and helpful.

Cons:

N/A

2026-01-20 • via Nuitee
S
Stephanie • couple • us
10
Best room I had and comfortable
Pros:

I really loved the property and the staff

Cons:

The facility was clean staff courtesy and close to downtown

2026-01-19 • via Nuitee
V
Vanessa • family_with_children • us
1
Customer service no good front desk call her self supervisor but didn’t care hear we slept in heat oh well tell maintena
Pros:

It was close to the event but to many bars you can hear everything ac went out front staff charge my personal card 3 times for parking for one night I will be waiting manager call unprofessional

Cons:

It was close to the event but to many bars you can hear everything ac went out front staff charge my personal card 3 times for parking for one night I will be waiting manager call unprofessional

2026-01-19 • via Nuitee
V
Vanessa • family_with_children • us
1
The worst hotel we have ever stayed.
Pros:

Close to downtown.

Cons:

The room was very outdated. There was no safe box in our room for our valuables. The wall paper from the bedroom was peeling off. The room was too dark even with all the lamps on. The sofa bed was very old and terrible to sleep on, the springs of the mattress were so uncomfortable and painful to sleep. So it wasn’t used and we had to squeeze in the two beds. The sink in the bathroom would drain very slow. One of the two light fixtures in the bathroom mirror would not turn on. The mini fridge had the freezer frozen with a ball of ice around it. The room had a musty smell. Only one of the two elevators worked. This hotel ruined our vacation.

2026-01-19 • via Nuitee
B
Brittany • family_with_children • us
10
Peaceful but surprised by all the extra charges
Pros:

It was beautiful and the breakfast was amazing. The hotel its self was amazing and the staff was usually helpful and nice. The bathrooms in the room were nice but hard to bathe kids with no tub stopper. But very clean throught the hotel. I wish it were closer to the riverwalk like the name leads to. Yes we could have walked but 10 mins walking with 4 little ones under 7 would have been very tough at night.

Cons:

We weren't told about the extra parking fee ($15). When I told them we have a pet with us, they acted suprise since our booking didn't mention it but we specifically looked for pet friendly hotels. Its also not right on the river walk like the name leads to. When we checked out we were also surprised at the $75 but with taxes almost 90 dollars for our pet fee. When checking it we were told one price and then it was $130. I swear the screen said parking fee and pet fee, both saying 15. If we knew it would be almost 300 for a night we would have kept driving, we felt we were kinds lied too. Also parking on the riverwalk is $24 an hour which was fine but all a shock like what???

2026-01-19 • via Nuitee
K
Karina • family_with_children • us
1
2026-01-19 • via Nuitee
J
Jaime • family_with_children • us
8
2026-01-19 • via Nuitee
J
Julie • family_with_children • us
10
Pros:

Breakfast was good!

2026-01-19 • via Nuitee
C
Christina • family_with_children • us
8
Cons:

The bed was really hard and the couch sunk in

2026-01-19 • via Nuitee
A
Aneicia • extended_group • us
3
Cons:

The room wasn’t clean at all.. ever had left over food in the fridge. The ladies in charge of breakfast did a great job but made us feel uncomfortable with how they would come out and stare us down while getting food. It’s like non of the workers besides reception know how to smile and say hello

2026-01-19 • via Nuitee
A
Andrea • couple • us
10
Pros:

Nice place

2026-01-19 • via Nuitee