Aloft by Marriott Nashville Franklin

Hotels
•
Aloft
8.4 (435 reviews)
7109 South Springs Drive , Franklin , US
+1 615-435-8700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Convenient location
Friendly service
Good amenities
Cons:
Noise from elevators
Food options
Room maintenance issues

Categories

Cleanliness
8.08
Reviewed positively as most rooms were clean, but some instances of maintenance issues noted.
Service
8.85
Mixed sentiments, but several positive comments about staff, including easy check-in and friendly front desk.
Location
8.59
Generally convenient, but some complaints about its distance from attractions.
Room Quality
8.04
Some issues with room features like musty smells and poor lighting reported.
Amenities
9.07
Amenities were appreciated, such as the bar and dog-friendly environment.
Value for Money
8.53
Considered affordable with decent quality for the price.
Food and Beverage
7.58
Negative feedback about food options and service, particularly during busy times.
Overall Experience
8.45
Overall stay was enjoyable for many, but issues with service and room features affected some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:40

Property Description

Modern Hotel in Franklin, Tennessee

First-rate Facilities: Aloft Nashville Cool Springs boasts an indoor swimming pool and a 24-hour fitness centre equipped with top-of-the-line cardio and strength training machines.

Comfortable Guestrooms: The guestrooms at Cool Springs Aloft Nashville feature plush beds, 42-inch LCD TVs, and modern bathrooms with oversized showerheads and luxurious Bliss Spa bath products.

Convenience at Your Fingertips: Guests can unwind at the 24-hour re:fuel convenience store for snacks or grab a drink at the W XYZ bar for a relaxing evening.

Book now to experience the perfect blend of luxury and convenience at Aloft Nashville Cool Springs.

Important information:

Pets weighing more than 40 lbs cannot be accommodated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Guest Reviews

8.4
Based on 435 reviews
Cleanliness: 8.08
Service: 8.85
Location: 8.59
Room Quality: 8.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.45
M
Michelle • couple • us
8
Pros:

Convenient location, very clean.

Cons:

Room was very small. Floorplan is odd. No ice machines, but there was ice available in bags in the lobby.

2026-10-13 • via Nuitee
K
Kiana • couple • us
1
2026-10-12 • via Nuitee
S
Sarah • solo_traveller • us
1
Very disappointing and inconvenient.
Cons:

The elevators were broken and they put is on the 6th floor. Our door was broken and locked us out every time we walked out. Everytime the staff went to fix it, they left the door unlocked the whole time we were gone. Our keys were not working to get into the pool. This room was NOT worth $250. It was a terrible experience and I would never return.

2026-10-12 • via Nuitee
K
Kaila • couple • us
5
It was fine.
Pros:

It was a place the stay. The shower was nice.

Cons:

We had to walk up the fire exit stairs to get to our room on the 5th floor. No amenities were available due to a fire/flood.

2026-10-11 • via Nuitee
K
Kozue • solo_traveller • us
8
2026-09-13 • via Nuitee
S
Sandra • family_with_children • us
9
The rooms are very nice
Pros:

I did like that the property was fairly close to the mail

Cons:

I did not like the surrounds of the property

2026-09-06 • via Nuitee
T
TaTanisha • solo_traveller • us
9
2026-09-04 • via Nuitee
R
Rice • solo_traveller • us
5
Pros:

Staff was friendly and helpful 🙂

Cons:

No breakfast no microwave in rooms no bathtub in room and no hot tub in pool area

2026-08-31 • via Nuitee
E
Edward • solo_traveller • us
10
Pros:

The room was designed for opiate use. Very comfortable

2026-08-14 • via Nuitee
E
Edwards • solo_traveller • us
10
Everything was amazing after check in
Pros:

The Bartender, Marcel! He was everything!!!!

Cons:

The guy at the front desk didn’t make me feel wanted. I didn’t get a happy vibe.

2026-08-14 • via Nuitee
J
Julia • solo_traveller • us
10
2026-08-13 • via Nuitee
J
Janet • family_with_children • us
7
Super loud with kids screaming below in the pool. I would have moved to another hotel if I wasn’t ex
Pros:

Terrible. Extra charge, really?

Cons:

Breakfast included.

2026-08-04 • via Nuitee
K
Katrina • couple • us
10
2026-08-03 • via Nuitee
M
M • solo_traveller • us
10
Restful Night
Pros:

Clean room, large mirror, comfortable bed, amenities, speaker to play music, good area.

Cons:

Dim lighting- I wish it was brighter
Shower door kept sliding.

2026-07-23 • via Nuitee
K
Key • solo_traveller • us
10
Over it was a 9/10.
Pros:

Everything was very well put together, the bed was amazingly comfortable, and the speaker was a nice touch.

Cons:

For some reason in the middle of the night, the speaker and tv cut off at the same time and wouldn’t turn back on. The outlets stopped working as well. But the AC stayed on.

2026-07-23 • via Nuitee
J
Jonathan • couple • us
8
Good hotel, layout was different than other hotels
Pros:

Liked the outdoor courtyard and live music at night

Cons:

I didnt like that breakfast wasn’t included in the price of the hotel. Other hotels in this price range has breakfast included.

2026-07-19 • via Nuitee
B
Bowden • solo_traveller • us
8
Pros:

Free pool table

Cons:

Could read the bottles in the shower to tell what you're using.And need a place to place a razor if your wife needs to shave her legs

2026-07-04 • via Nuitee
E
Eric • couple • us
10
Overall my stay was great, The Staff was amazing. i will most definitely book again
Pros:

Staff was very welcoming

Cons:

My toilet in my room was leaking from the bottom of the toilet 🚽

2026-06-28 • via Nuitee
M
Malgorzata • family_with_children • us
9
2026-06-28 • via Nuitee
C
Caitie • solo_traveller • us
10
Great stay
Pros:

Everything was great. We loved the modern look of Everything. The live music was a nice touch too!

Cons:

No real complaints

2026-06-27 • via Nuitee