Holiday Inn Washington by IHG

Easy check in, ample free parking, room clean & tidy but small, bathroom very compact!

We were a party of 4 adults. We all throughly enjoyed our stay. The staff were all so friendly and couldn't do enough for us. We enjoyed an excellent meal too in the 24hr dining. The onion rings were fab. We would definitely stay again.

Staff was very helpful and courteous

Bed was tiny and uncomfortable.

not the best but cheap and very clean and always helpful nice place to stay

Easy check in, perfect for a quick overnight stop.

Great stay for us. Clean nice room and very helpful staff
Thank you

Wouldn’t stay here again - so old and tired, and room wasn’t very clean

Very nice hotel. Friendly staff

Clean and comfortable.

I’ve stayed in a few holiday inns and this was the least impressed I’ve been. Room was ok, a bit small, a bit tatty. Clean enough. Twin beds were so close almost a double bed. Noisy road so needed to keep window closed and use aircon - but aircon was very poor. Breakfast was very good with lots to choose from.

Location just off the A1 is excellent.
Car park ample space.
Check was efficient & informative, room was clean, comfortable and tidying with the exception of some long strands of blonde hair on the dressing table.
Breakfast was very good, great choice and the buffet food was all hot.

As part of our honeymoon road trip my good lady wife wanted to see Beamish so the holiday inn was a good choice location wise. From the start the hotel, staff and managers were top notch even going out of their way to manage my accessibility and food allergy issues. Absolutely will be back again and again.

There was a noise coming from the bathroom, like some sort of air conditioning? Not sure what it was. That was a bit annoying.
On the plus side the bed was great, it was massive! And i loved the bath. I dont have one at home so having a bath was great!

Dated hotel that could do with a refurbishment. Staff were attentive.

Not a good stay 😕
Wedding on so normal guest evening dinner was held in a meeting room?!Completely disorganised, 3 courses took 2 hours. Food cold but didnt dare complain as the waiter was absolutely terrible and it took long enough as it was. Menu extremely limited for those on half board - all winter dishes in summer. Sitting on conference furniture, in a very dark conference room whilst the wedding took over the actual restaurant that we had all paid to use.
Room itself was VERY HOT. 24 degrees outside and every radiator in the whole building including the one in our room, was on?!
My 4 year old daughter stood on something embedded in the carpet that pierced her foot. Couldnt find it again so shoes had to be worn. Bathroom was absolutely grotty. The transparent bathmat, brown. The door and door handle dated back to whenever this was built.
We then went to make a cup of tea using bottled water in the kettle. Poured the tea and added milk and weird mystery floating white substance floating in the cup. Either something in the kettle, the cups or the UHT milk had something wrong with it neither were drank.
Bed was tiny for 2 (small double) and mattress ridiculously lumpy. Not a good night sleep.
Breakfast in the morning was ok in terms of choice and availability but again wedding party decended and got noisy and busy with people in their pjs. Waitress tried to take plates not finished with multiple times. Sausages v poor.
Would not return here - go toby carvery instead!

Reallt friendly staff. Rooms clean and breakfast had good choice. We also had an evening meal on the first night. Fish and chips were excellent. Second night we shared a pizza in the bar which we also enjoyed.

Disappointed no usb charging at and of the sockets. Room and bathroom very clean even though property a little dated.

Great location by motorway.
Room size good.
Staff very helpful and friendly.
Breakfast great.
Hotel in real need of an upgrade. Decor very tired. Bath awful/ scratched/ discoloured. Kettle horrid. Bed uncomfortable. Spend some money or business will go elsewhere !

The staff were very pleasant.
The room was disappointing. We had to ask to change our room as the bed was burst and the bath was disgraceful. The second room was better, but had an awful smell in the bathroom. The website says premium rooms have beer and wine in the fridge. I was advised they do not put these items in the fridge. We should have had bathrobes and slippers, but I had to request these as they were not in the room.
We only had breakfast in the hotel which was very good.