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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Public Bath
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Outdoor furniture
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Modern Rooms with Private Balcony
Enjoy the luxury of modern rooms at Gran Real Yucatan, each featuring a private balcony and stylish decor with pool or garden views.
Outdoor Pool and Sundeck
Relax and soak up the sun by the outdoor pool with a spacious sundeck, perfect for unwinding after a day of exploring historic downtown Merida.
Dining at The Emperor and Bar Los Vitrales
Indulge in local Yucatecan delicacies and international cuisine at The Emperor restaurant, or savor light dining options and a variety of drinks at Bar Los Vitrales.
Ready to experience the charm and comfort of Gran Real Yucatan? Book your stay now and make unforgettable memories in the heart of the Yucatan peninsula.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 10 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
No special conditions apply for groups.
Location
Guest Reviews
Très bonne emplacement de l’hôtel
La douche est assez défaillante au niveau de l’utilisation
Extremely poor internet connection, you have to stay near the window to even hope to get a signal. It feels like being back in the last century.
The hotel has a pompous colonial-style entrance, but unfortunately, you don’t live in the entrance… The room does not meet our expectations at all, it is outdated, poorly maintained, and the bathroom is even worse. The towels are so worn out that they have turned a dirty white color.
The lack of mosquito screens on the windows allows mosquitoes to get in, making the stay even more unpleasant.
Unsecured parking in a dilapidated courtyard, with homeless people nearby.
There are very few tourists, which is not surprising given that the hotel is expensive for the level of service provided. In addition, it is quite far from the city center.
In Mérida, there are much better options: more central hotels at lower prices.
Avoid!
que solicite factura y sigue sin llegar
We had a two-bedroom suite, which was two hotel rooms with separate entrances and an interconnecting door. In the middle was a space-wasting little bar area, that I suspect no one in the last two decades has used for anything other than dumping their stuff on the table as they come in.
Beds were comfortable, air conditioning effective, water pressure good. We didn't eat any meals there. There was a small, pleasant pool. Parking was right next to the hotel in a potholed lot without shade.
This comes across as a formerly grand old hotel that has gotten a bit tired. Don't expect slick or flashy. We aren't bothered by that sort of thing, so it was fine for us. The location is good for exploring central Merida, and is central enough that you can go back for a short rest here and there without feeling like you're wasting a lot of extra time walking in the heat to get there.
The guy at reception made some very valuable recommendations to us about Campeche, our next stop, as we checked out.
Facilities are tired.
El personal amable, buena ubicación, el hotel bonito
Ropa de cama y toallas en malas condiciones
Bien situé et personnel très aimable
Il est situé près de bar où la fin de semaine le bruit est perçu jusqu’à dans la chambre. La piscine est bien mais pas au soleil.
Que sea una casa antigua típica de Mérida es fantástico!!! Zona muy tranquila y bien comunicada con el centro, el paseo Montejo y los camiones que comunican con el aeropuerto. Muy limpio. Muy seguros los alrededores.
El que el patio tenga cables rotos dónde deberían haber lámparas, le da un aspecto de gran descuido.
Tuvimos un tour que salía muy temprano y pedimos en la recepción nos despertaran a las 5 de la mañana, y no lo hicieron ni se disculparon.
Un consejo, ojalá pudieran poner un hervidor o cafetera en las habitaciones.
La ubica muy cerca del centro de la ciudad. La casa antigua increíble.
La habitación muy bonita y la casona.
La habitación que nos dieron estaba hasta el fondo con vista poco agradable del balcón.
El estacionamiento mi sugerencia sería mejorarlo y dos veces lo encontramos cerrado y tuvimos que bajar a pedir abrieran.
Everything.
Bonito y céntrico
Habitación bastante anticuada. Nos dieron dos habitaciones contiguas a dos parejas con una puerta que conectaba ambas, por tanto se oía absolutamente todo lo que incluso susurrábamos en cada habitación
Las instalaciones del hotel, fuera de las habitaciones, son preciosas y la ubicación magnífica
La habitación, se nota "viejita" y conviví con una cucaracha muerta dos días, en el falso techo del baño, pedí que la quitaran pero ahí se quedó conmigo....
Todo, los pasillos, la habitación, la atencion del staff
Quedarme mas dias, pero disfrute mi estancia.
A nice building maybe in need of some TLC but good location and rooms although dated were clean . Great jazz bar serving food called bird across the road and it’s a nice short stroll to the square
You can hear every toilet flush and AC machine in rooms beside you
La chambre est bien équipée, petit balcon côté piscine à l'abri derrière la végétation. Le frigo et la cafetière sont vraiment un plus.le lit est confortable. Eau chaude et pression sont au rendez-vous, les chambres sont faites tout les jours.
Rien à dire.
Peut-être l'insonorisation des chambres...
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