Gran Real Yucatan

Hotels
8.1 (229 reviews)
Calle 56 No 474 x 55 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Nice building
Helpful staff
Cons:
Understaffed service
Outdated rooms
Poor breakfast quality

Categories

Cleanliness
7.85
Mixed reviews about cleanliness, with mentions of dust in the curtains and outdated bathrooms.
Service
8.85
Some staff were nice, but there were complaints about being understaffed and mixed niceness.
Location
9.35
Positive feedback on the hotel's central location and accessibility.
Room Quality
7.35
Rooms described as feeling old with outdated bathrooms; some enjoyed the spaciousness.
Amenities
8.35
Good amenities mentioned; however, there were complaints about the pool lighting and towels.
Value for Money
7.85
Mixed sentiments regarding value; breakfast was considered overpriced and not good.
Food and Beverage
6.85
Negative comments regarding the breakfast quality, with recommendations to avoid it.
Overall Experience
8.35
Overall enjoyment noted, but significant issues were raised that impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:53

Property Description

Modern Rooms with Private Balcony
Enjoy the luxury of modern rooms at Gran Real Yucatan, each featuring a private balcony and stylish decor with pool or garden views.

Outdoor Pool and Sundeck
Relax and soak up the sun by the outdoor pool with a spacious sundeck, perfect for unwinding after a day of exploring historic downtown Merida.

Dining at The Emperor and Bar Los Vitrales
Indulge in local Yucatecan delicacies and international cuisine at The Emperor restaurant, or savor light dining options and a variety of drinks at Bar Los Vitrales.

Ready to experience the charm and comfort of Gran Real Yucatan? Book your stay now and make unforgettable memories in the heart of the Yucatan peninsula.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.1
Based on 229 reviews
Cleanliness: 7.85
Service: 8.85
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 8.35
D
Daniel • couple • ca
8
Excellent positionnement pour visiter le centre historique de Mérida
Pros:

Bien situé et personnel très aimable

Cons:

Il est situé près de bar où la fin de semaine le bruit est perçu jusqu’à dans la chambre. La piscine est bien mais pas au soleil.

2026-04-05 • via Nuitee
G
Gabriel • family_with_children • mx
9
Gran alternativa en Mérida!!!
Pros:

Que sea una casa antigua típica de Mérida es fantástico!!! Zona muy tranquila y bien comunicada con el centro, el paseo Montejo y los camiones que comunican con el aeropuerto. Muy limpio. Muy seguros los alrededores.

Cons:

El que el patio tenga cables rotos dónde deberían haber lámparas, le da un aspecto de gran descuido.

Tuvimos un tour que salía muy temprano y pedimos en la recepción nos despertaran a las 5 de la mañana, y no lo hicieron ni se disculparon.

Un consejo, ojalá pudieran poner un hervidor o cafetera en las habitaciones.

2026-04-04 • via Nuitee
M
Monts Acuna • family_with_children • mx
9
Gran hotel en zona céntrica
Pros:

La ubica muy cerca del centro de la ciudad. La casa antigua increíble.
La habitación muy bonita y la casona.

Cons:

La habitación que nos dieron estaba hasta el fondo con vista poco agradable del balcón.
El estacionamiento mi sugerencia sería mejorarlo y dos veces lo encontramos cerrado y tuvimos que bajar a pedir abrieran.

2026-04-02 • via Nuitee
H
Heather • couple • ca
9
Pros:

Everything.

2026-03-30 • via Nuitee
E
Etienne • extended_group • fr
10
2026-03-25 • via Nuitee
G
Guillermo • couple • es
8
2026-03-25 • via Nuitee
S
Sonsoles • family_with_children • es
6
Estilo colonial
Pros:

Las instalaciones del hotel, fuera de las habitaciones, son preciosas y la ubicación magnífica

Cons:

La habitación, se nota "viejita" y conviví con una cucaracha muerta dos días, en el falso techo del baño, pedí que la quitaran pero ahí se quedó conmigo....

2026-03-24 • via Nuitee
P
Pilar • extended_group • es
8
Pros:

Bonito y céntrico

Cons:

Habitación bastante anticuada. Nos dieron dos habitaciones contiguas a dos parejas con una puerta que conectaba ambas, por tanto se oía absolutamente todo lo que incluso susurrábamos en cada habitación

2026-03-24 • via Nuitee
U
Uex • couple • mx
8
2026-03-24 • via Nuitee
E
Eduardo Quintana Hernandez • family_with_children • mx
10
Pros:

Todo, los pasillos, la habitación, la atencion del staff

Cons:

Quedarme mas dias, pero disfrute mi estancia.

2026-03-23 • via Nuitee
J
Joanne • solo_traveller • ie
6
A good option for a night or two
Pros:

A nice building maybe in need of some TLC but good location and rooms although dated were clean . Great jazz bar serving food called bird across the road and it’s a nice short stroll to the square

Cons:

You can hear every toilet flush and AC machine in rooms beside you

2026-03-21 • via Nuitee
A
Alexander • couple • nl
7
2026-03-20 • via Nuitee
J
Jérôme • couple • fr
10
Pros:

La chambre est bien équipée, petit balcon côté piscine à l'abri derrière la végétation. Le frigo et la cafetière sont vraiment un plus.le lit est confortable. Eau chaude et pression sont au rendez-vous, les chambres sont faites tout les jours.
Rien à dire.

Cons:

Peut-être l'insonorisation des chambres...

2026-03-19 • via Nuitee
F
Florence • couple • fr
8
2026-03-15 • via Nuitee
C
Charles • couple • us
9
Wonderful old hotel with modern facilities in the heart of El Centro.
Pros:

Great location in the center part of the city. Big airy rooms. Lovely pool. Very friendly staff. Good shower and bathroom facilities. Protected parking lot with plenty of spaces.

Cons:

There wasn't much not to like--the facility served us very well. The in-house laundry service was a bit pricy, but they did a good job.

2026-03-09 • via Nuitee
M
Mychaela • couple • us
6
I’d pay more for hot water and nicer bedding any day
Pros:

Good location

Cons:

Hot water takes five minutes to start

2026-03-06 • via Nuitee
Q
QUENIS • couple • ca
8
2026-03-04 • via Nuitee
R
Randy • family_with_children • us
10
Beautiful Space, Excellent Location
Pros:

The space is absolutely beautiful and the location in Centro couldn't be better. I will say the stated rate was in our estimation a bit high, but Booking.com's discount sweetened the deal!

Cons:

Our stay was too short, less than 24 to get a full experience, but long enough to conclude we'd try it again. I will say the stated rate was in our estimation a bit high, but Booking.com's discount sweetened the deal!

2026-03-01 • via Nuitee
G
Gilberto • family_with_children • mx
9
NO ME HAN DADO MI FACTURA
Pros:

La alberca

Cons:

Que han pasado casi 15 dias y estoy pide y pide mi factura y no me la dan pésimo.o servicio de administrador

2026-02-28 • via Nuitee
C
Cuna • couple • us
10
Pros:

Location, cleanliness, atmosphere.

2026-02-27 • via Nuitee