DoubleTree by Hilton Richmond - Midlothian

Hotels
•
Doubletree by Hilton
8 (340 reviews)
1021 Koger Center Boulevard , Midlothian , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Location
Cons:
Cleanliness issues
Parking fees
Breakfast inconsistencies

Categories

Cleanliness
7.46
There was hair in the sink upon arrival, indicating poor housekeeping.
Service
8.93
Staff were consistently mentioned as friendly, helpful, and attentive.
Location
8.47
The hotel is conveniently located near key areas.
Room Quality
7.42
Rooms were clean but several issues like cracked doors and roaches were noted.
Amenities
7.95
Amenities like the pool were enjoyed, but parking fees were a downside.
Value for Money
7.91
Good value compared to nearby hotels, despite some complaints about fees.
Food and Beverage
7.96
Breakfast was highlighted as good overall, but not meeting expectations on some occasions.
Overall Experience
7.93
Overall stay was mostly positive with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:26

Property Description

Luxurious Amenities
Indulge in our plush bedding and unwind in the spacious seating area in each room, complete with free Wi-Fi for your convenience.

Delicious Dining Options
Start your day with a delightful breakfast at Midlo Bistro Restaurant and end it with a scrumptious dinner at our Atrium Bar, offering a variety of tempting dishes.

Convenient Location
Situated near Chesterfield Towne Center and Stonehenge Country Club, our hotel is also close to Brightpoint Community College and the University of Richmond.

Book your stay at Doubletree by Hilton Richmond - Midlothian now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Renovation work of the hotel will be carried out from July 29, 2024 to February 28, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 340 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
C
Crystal • couple • us
10
2026-01-23 • via Nuitee
B
Beamelak • family_with_children • us
8
Pros:

Room, food and staff

Cons:

Breakfast was not as I expected. It didn’t meet double tree standard.

2026-01-20 • via Nuitee
V
Veronica • couple • us
8
Pros:

The staff was very helpful and friendly. The accommodations were clean yet dated.

2026-01-20 • via Nuitee
E
Emily • family_with_children • us
7
Enjoyed but will probably try different hotel in area
Pros:

Pool was amazing and loved the rooms

Cons:

Trying to pay for parking took too much $ then was told would get free parking and still paid

2026-01-19 • via Nuitee
R
Rick • couple • us
10
2026-01-19 • via Nuitee
D
Daniel • solo_traveller • us
7
It was alright, I'd stay again
Pros:

The breakfast and the staff were excellent!

Cons:

Shower head not dripping all night

2026-01-19 • via Nuitee
J
John • couple • us
10
Pros:

Did not try the breakfast.

Cons:

Right now, I am being charged double for my stay, by the hotel and the booking company.

2026-01-18 • via Nuitee
P
Pat • couple • us
5
Pay for parking, Screaming & swearing until 2am one night. room had a musty smell.
Pros:

Didn't eat breakfast because you close to early.

Cons:

Breakfast Closed to early, One night screaming, swearing & banging until 2am. Pay for parking & you're not downtown? Room had a musty smell.

2026-01-14 • via Nuitee
A
Akim • couple • us
10
2026-01-14 • via Nuitee
C
Carla • couple • us
9
2026-01-13 • via Nuitee
T
Tamia • couple • us
8
2026-01-11 • via Nuitee
S
Samantha • solo_traveller • us
10
Just came overnight. Very friendly staff very nice rooms.
Pros:

The bed was amazing

Cons:

How really small the tub was and breakfast was not included

2026-01-05 • via Nuitee
P
Pearl • extended_group • us
10
2026-01-02 • via Nuitee
C
Cheryl • couple • us
7
Disappointed due to expecting more form a Hilton location.
Pros:

The facility itself was lovely.

Cons:

There was hair in the sink when we arrived. In the morning (It was Christmas morning so I understand staff shortages.) There were only a few bagels left for breakfast and the coffee had not been refreshed. It was only 8:30 in the morning.

2025-12-29 • via Nuitee
B
Billie • couple • us
10
It wa very nice.
Pros:

Bed

2025-12-16 • via Nuitee
A
Audrey • family_with_children • us
9
Pros:

Ambience
Staff
Cleanliness
Location

Cons:

Paying for parking!!! Ridiculous

2025-12-03 • via Nuitee
S
Sherisse • solo_traveller • us
10
2025-11-30 • via Nuitee
R
Ronnie • family_with_children • us
8
2025-11-14 • via Nuitee
J
Jason • family_with_children • us
9
Good location
Pros:

The location and breakfast are good compared to another hotel I stayed at the day before.

Cons:

The bed seemed smaller than a queen.

2025-11-10 • via Nuitee
R
R3730AJjayl • Friends getaway
6
So so
Pros:

We were told this was a newly renovated hotel which was obviously not the case. The rooms were terrible but doors were cracked by the locks on the main door and on the connecting room door. Paint bubbling on walls. 2 of our rooms on the 5th floor had roaches.

Staff was excellent and over all hotel was decent but need to tidy up the place a bit.

2025-11-03 • via Tripadvisor