DoubleTree by Hilton Richmond - Midlothian

Location

The room was clean and spacious. Elevators are fast. Lots of parking. The buffet had a good selection for the price. Jeanette provided outstanding service. Would stay here again when in the area.

Everything about our stay was excellent! Clean room, wonderful front desk staff, greeted with warm cookies, breakfast was delicious! Jeanette attended to us during breakfast with exceptional service! Margaret at the front desk had us smiling and laughing. Definitely recommend this stay!

Enjoyed 2 nights here while visiting family. Rooms were comfortable and clean. We used the indoor pool even though the water was a little too cold for me. Breakfast buffet was very nice with a wonderful selection of fresh fruit. Server Jeanette kept my coffee cup full and hot which I appreciated.

Location was great .., hotel over all clean and rooms are clean… walls are paper then you can hear people in hallways. Water pressure in room 822 was very very poor.. maintenance was called said he could not do anything… they did not offer to move us… the wall unit temperature control does not work… had to go to the unit to control it… breakfast was great and Jeanette was awesome.

Great experience. Jeanette was wonderful at breakfast! The late night front desk helped with a minor problem with my room and got me squared away quickly. Very comfortable, quiet and perfect to prep for my wit event the next day.

Jeanette was amazing as a breakfast server!

My stay at DoubleTree by Hilton Richmond-Midlothian was absolutely amazing. From the moment we arrived, everything exceeded our expectations. The highlight of our trip was the breakfast each morning.
At breakfast, Jeanette truly made my wife’s and my experience unforgettable. She was warm, attentive, and went above and beyond to make sure we were well taken care of. Her kindness and professionalism really stood out and made our stay even more special.
We can’t wait to come back!

Great service from the breakfast servers Ms. Jeanette and Ms.Caddy. Supper is easy to talk to first thing in the morning and very helpful. Perfect duo!

I was there for work with Dominiona Power and I has well fed.. The food and service was memorable. Eugene James was friendly and skilled at making the experience gravy!

We had a wonderful bistro experience, and Sabrina truly made it special. She was incredibly sweet, attentive, and welcoming from start to finish. Her positive attitude and genuine care made us feel right at home. Excellent service like hers is what keeps us coming back. Thank you, Sabrina!

Stayed for weekend dance competition. Very nice rooms, amenities and the breakfast buffet was great! Conveniently located to many restaurants and places to see.
Jeanette and Sabrina in the bistro kept our tables clean and the dining experience enjoyable.

Shakira is so great!! She is warming and very welcoming and knows about her drinks!! Top notch service! She made sure everyone was taken care of and was satisfied with their services

Sabrina was fantastic! She was super helpful with a fantastic, positive energy. She made our breakfast experience delightful.

Had breakfast with my family before a reunion, Mrs. Sabrina and Theddy were super helpful taking care of my kids ( one was under the weather).
Great people!
Thanks!

The team was fantastic in making sure that my stay was as great as it possibly could be. I appreciate both THOMAS and SEAN F. for their kindness and extraordinary service. My junior suite, hotel room is absolutely wonderful! So roomy spacious and quiet. The tub is humongous !!! They even had gluten-free cookies!

I’m in the area for business after this big snowstorm/ice storm and was weary from my day dealing with the icy conditions. All of these amenities has put a bright spot in my hard day. I will be coming here every time. I’m in the area because they were so amazing!

We spent four days here during the ice storm and felt well cared for by the staff and facilities. Sabrina in particular was fabulous at helping keep me and my two young kids fed and happy so that I could maintain my sanity during this tricky time, sure did appreciate her and the constantly flowing coffee!!

I had breakfast and Jeanette took very good care of me. She checked on me and made sure I had everything I needed. Also great to experience great customer service while traveling..