DoubleTree by Hilton Richmond - Midlothian

Hotels
•
Doubletree by Hilton
8 (372 reviews)
1021 Koger Center Boulevard , Midlothian , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Location
Cons:
Cleanliness issues
Parking fees
Breakfast inconsistencies

Categories

Cleanliness
7.46
There was hair in the sink upon arrival, indicating poor housekeeping.
Service
8.93
Staff were consistently mentioned as friendly, helpful, and attentive.
Location
8.47
The hotel is conveniently located near key areas.
Room Quality
7.42
Rooms were clean but several issues like cracked doors and roaches were noted.
Amenities
7.95
Amenities like the pool were enjoyed, but parking fees were a downside.
Value for Money
7.91
Good value compared to nearby hotels, despite some complaints about fees.
Food and Beverage
7.96
Breakfast was highlighted as good overall, but not meeting expectations on some occasions.
Overall Experience
7.93
Overall stay was mostly positive with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:26

Property Description

Luxurious Amenities
Indulge in our plush bedding and unwind in the spacious seating area in each room, complete with free Wi-Fi for your convenience.

Delicious Dining Options
Start your day with a delightful breakfast at Midlo Bistro Restaurant and end it with a scrumptious dinner at our Atrium Bar, offering a variety of tempting dishes.

Convenient Location
Situated near Chesterfield Towne Center and Stonehenge Country Club, our hotel is also close to Brightpoint Community College and the University of Richmond.

Book your stay at Doubletree by Hilton Richmond - Midlothian now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Renovation work of the hotel will be carried out from July 29, 2024 to February 28, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 372 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Malik • couple • us
8
2026-05-20 • via Nuitee
Y
Yolanda • family_with_children • us
7
First and Last time
Pros:

I did like the location
I did like the bed

Cons:

Room was dusty, Showerhead, shower curtain rod was rusty. I could have gotten pass that, overall, the room was clean. The fact that you have to pay for parking at a place you have already paid to stay is egregious. Did not live up to the Brand. First and Last time.

2026-05-18 • via Nuitee
M
Matthew • solo_traveller • us
5
Pros:

Clean and nice

Cons:

No complimentary breakfast pay for parking. There is fees they don't tell you about!!

2026-05-16 • via Nuitee
S
Shakiya • couple • us
8
2026-05-14 • via Nuitee
V
Villalta • solo_traveller • us
10
Great experience!
Pros:

Location was great

Cons:

Umm gym too small only 3 people were there and felt crowded.

2026-05-02 • via Nuitee
M
Maggie • solo_traveller • us
8
2026-04-29 • via Nuitee
J
Joseph • couple • us
5
Needs updating
Pros:

Fell like Hilton has given up on the Double Tree brand.

Cons:

Very dated rooms and facilities.

2026-04-27 • via Nuitee
R
Rodney • couple • us
5
Below average for a Hilton property.
Pros:

nothing special. just a run-of-the-mill average hotel. Not up to Hilton standards, and I'm Hilton Honors so I've stayed at a lot of excellent Hilton Hotels.
The warm cookie was good.

Cons:

Pretty much everything could be improved upon.

2026-04-24 • via Nuitee
R
Rosario • couple • us
10
2026-04-20 • via Nuitee
P
Pitts • extended_group • us
10
Pros:

Layout was great

Cons:

Nothing

2026-04-18 • via Nuitee
W
William • solo_traveller • us
9
2026-04-13 • via Nuitee
J
Janaye • solo_traveller • us
3
Wouldnt stay again
Pros:

Nothing

Cons:

The room was filled with mold . One of the staff members was not friendly. The card machine wasnt working to get into my room

2026-04-11 • via Nuitee
A
anthony • solo_traveller • us
7
Ok
Pros:

Location

Cons:

Broken sink, iron broken

2026-03-07 • via Nuitee
M
Maya • solo_traveller • us
10
2026-03-06 • via Nuitee
G
G8803BMlindah • Business
10
Good Experience
Pros:

The room was clean and spacious. Elevators are fast. Lots of parking. The buffet had a good selection for the price. Jeanette provided outstanding service. Would stay here again when in the area.

2026-02-28 • via Tripadvisor
J
jennywP7786YU • Family
10
Wonderful stay
Pros:

Everything about our stay was excellent! Clean room, wonderful front desk staff, greeted with warm cookies, breakfast was delicious! Jeanette attended to us during breakfast with exceptional service! Margaret at the front desk had us smiling and laughing. Definitely recommend this stay!

2026-02-28 • via Tripadvisor
9
987BarbaraC • Solo travel • Charlotte, North Carolina
8
Will Stay Again
Pros:

Enjoyed 2 nights here while visiting family. Rooms were comfortable and clean. We used the indoor pool even though the water was a little too cold for me. Breakfast buffet was very nice with a wonderful selection of fresh fruit. Server Jeanette kept my coffee cup full and hot which I appreciated.

2026-02-24 • via Tripadvisor
T
tammyrY7346TZ • Couples
8
Would book again if needed
Pros:

Location was great .., hotel over all clean and rooms are clean… walls are paper then you can hear people in hallways. Water pressure in room 822 was very very poor.. maintenance was called said he could not do anything… they did not offer to move us… the wall unit temperature control does not work… had to go to the unit to control it… breakfast was great and Jeanette was awesome.

2026-02-22 • via Tripadvisor
E
ericgM2146OL • Business
10
Perfect night to prep for next days work event
Pros:

Great experience. Jeanette was wonderful at breakfast! The late night front desk helped with a minor problem with my room and got me squared away quickly. Very comfortable, quiet and perfect to prep for my wit event the next day.

2026-02-22 • via Tripadvisor
5
554roderickw • Couples
10
Hotel breakfast
Pros:

Jeanette was amazing as a breakfast server!

2026-02-21 • via Tripadvisor