Holiday Inn Shanghai Pudong by IHG

Hotels
Holiday Inn Hotels & Resorts
8.4 (445 reviews)
899 Dongfang Road , Shanghai , cn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety of amenities
Cons:
Poor cleanliness
Room size issues
Outdated facilities

Categories

Cleanliness
6.61
Several mentions of poor cleanliness and unkempt facilities.
Service
9.58
Overall friendly and professional staff noted in multiple reviews.
Location
9.12
Positive comments about convenient location near attractions and transport.
Room Quality
7.57
Mixed reviews; some enjoyed spacious rooms but others found them small.
Amenities
8.6
Good range of amenities mentioned, but some were outdated.
Value for Money
8.06
Some reviews indicated the hotel was overpriced for the quality.
Food and Beverage
8.61
Positive feedback on breakfast and dining options.
Overall Experience
9.08
Mixed experiences resulted in an overall positive stay for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:03

Property Description

Indulge in Luxury at Holiday Inn Shanghai

Prime Location: Located in the bustling Lujiazui Finance Zone, Holiday Inn Shanghai is a stone's throw away from major attractions and transportation hubs.

Modern Amenities: Enjoy a refreshing dip in the indoor lap pool, stay active at the well-equipped fitness centre, and savor delicious meals at the all-day dining outlet. The rooms boast contemporary designs, flat-screen TVs, and private bathrooms for your comfort.

Convenience at Your Fingertips: With a 24-hour business centre, currency exchange services, and proximity to key landmarks like Xintiandi and Shanghai New International Exhibition Centre, your stay at Holiday Inn Shanghai is bound to be seamless and memorable.

Book your stay now at Holiday Inn Shanghai for a truly unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CNY 10 per hour.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 445 reviews
Cleanliness: 6.61
Service: 9.58
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 9.08
建旗(chien chi) couple tw
8
2026-04-11 via Nuitee
B
Bagila extended_group kz
10
Pros:

завтраки вкусные, удобное расположение, ежедневная уборка, все понравилось 🥰
единственное персонал немного не понимает что просят гости

2026-04-10 via Nuitee
C
Chun-Yi solo_traveller tw
1
Cons:

留言訊息都不回覆

2026-04-09 via Nuitee
P
Peter family_with_children eg
10
2026-04-08 via Nuitee
P
Peter family_with_children eg
10
2026-04-08 via Nuitee
Y
Yu Ju couple tw
9
住宿離地鐵站走路15分鐘,途中會經過全家和7-11
Pros:

房間很大、辦理入住和checkout時間快

Cons:

設備偏舊

2026-04-06 via Nuitee
P
Peter family_with_children eg
10
2026-04-04 via Nuitee
M
Marcus solo_traveller au
8
2026-04-03 via Nuitee
D
Deepanker family_with_children np
8
2026-04-01 via Nuitee
P
Perera extended_group lk
9
Myself and colleague have visited to Shanghai Boat Show to stay 3 nights for official trip.
Pros:

The breafast was very good with Chinese and western type foods, somany varieties of foods were layed in buffet. it's great and worth.

Cons:

If they add few indian style foods like chapathi, sambar, chicken masala etc, it will be very good for the Asian guests.

2026-04-01 via Nuitee
V
Valentin extended_group ro
7
All good, got a free upgrade because they were no twin singles available, no AC functioning.
2026-03-30 via Nuitee
L
Liliya couple uz
7
Pros:

Завтраки хорошие, вовремя убирают, персонал вежливый.

Cons:

Отель немного старый, лифты медленные, освежитель воздуха в холле слишком навязчивый

2026-03-30 via Nuitee
W
wassim extended_group ma
8
Pros:

Très bon rapport qualité prix petit déjeuner sympa varié et personnel agréable je recommande

2026-03-29 via Nuitee
3
376billl Couples
10
Shanghai trip
Pros:

Excellent hotel within T2 PVG airport. This hotel is the best airport hotel I have ever stayed after visiting almost 40 countries around the world. We were given a brand new suite plus two breakfast included with such reasonable room rate. The front desk staff name Jeep was so helpful and friendly and professional. We definitely will go back because of Jeep!

2026-03-23 via Tripadvisor
A
Andrew couple gb
9
2026-03-23 via Nuitee
Y
yuet yi solo_traveller hk
8
2026-03-18 via Nuitee
M
Milutin couple rs
8
2026-03-18 via Nuitee
Y
YUK SUN family_with_children cn
6
Pros:

酒店在我上堂的地方.

Cons:

保養差

2026-03-16 via Nuitee
Y
Yeongje family_with_children kr
9
2026-03-15 via Nuitee
P
Peter Alexander solo_traveller de
9
2026-03-01 via Nuitee