Holiday Inn Shanghai Pudong by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (445 reviews)
899 Dongfang Road , Shanghai , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety of amenities
Cons:
Poor cleanliness
Room size issues
Outdated facilities

Categories

Cleanliness
6.61
Several mentions of poor cleanliness and unkempt facilities.
Service
9.58
Overall friendly and professional staff noted in multiple reviews.
Location
9.12
Positive comments about convenient location near attractions and transport.
Room Quality
7.57
Mixed reviews; some enjoyed spacious rooms but others found them small.
Amenities
8.6
Good range of amenities mentioned, but some were outdated.
Value for Money
8.06
Some reviews indicated the hotel was overpriced for the quality.
Food and Beverage
8.61
Positive feedback on breakfast and dining options.
Overall Experience
9.08
Mixed experiences resulted in an overall positive stay for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:03

Property Description

Indulge in Luxury at Holiday Inn Shanghai

Prime Location: Located in the bustling Lujiazui Finance Zone, Holiday Inn Shanghai is a stone's throw away from major attractions and transportation hubs.

Modern Amenities: Enjoy a refreshing dip in the indoor lap pool, stay active at the well-equipped fitness centre, and savor delicious meals at the all-day dining outlet. The rooms boast contemporary designs, flat-screen TVs, and private bathrooms for your comfort.

Convenience at Your Fingertips: With a 24-hour business centre, currency exchange services, and proximity to key landmarks like Xintiandi and Shanghai New International Exhibition Centre, your stay at Holiday Inn Shanghai is bound to be seamless and memorable.

Book your stay now at Holiday Inn Shanghai for a truly unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CNY 10 per hour.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 445 reviews
Cleanliness: 6.61
Service: 9.58
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 9.08
P
Peter Alexander • solo_traveller • de
9
2026-03-01 • via Nuitee
S
Sabine • solo_traveller • au
10
2026-02-25 • via Nuitee
T
Tseren • couple • mn
6
2026-02-22 • via Nuitee
A
Alejandro • extended_group • ar
9
Bien
Pros:

El desayuno bien.

Cons:

Lo que no me gustó de la habitación es que no tenía lugar ó espacio de ducha plano en el piso, Tenía un habitáculo de plastico que era incomodo porque tenía forma de jacuzzi pero no lo era, ya que la ducha estaba baja en altura. Es una especie de habitaculo de ducha con bañera baja de plastico peligrosa, porque te podías resbalar con facilidad. Poco practico para gente que viene por negocios y sólo se quiere dar una ducha. Yo no solicité ésto en la entrada, me lo asignaron en la recepción. Deberían preguntar al momento de realizar el check-in si uno quiere ése tipo de ducha en el baño: es una sugerencia.

2026-02-13 • via Nuitee
N
Nadzhda • solo_traveller • ru
10
2026-02-12 • via Nuitee
N
Nikita • family_with_children • ru
9
Pros:

В целом очень неплохой сетевой отель

Cons:

Расположение для нас оказалось неудобным. Рядом ни тц ни магазинов.

2026-01-27 • via Nuitee
P
Peter • solo_traveller • de
7
2026-01-27 • via Nuitee
W
Wan Ling • family_with_children • my
1
Pros:

The sheet was not clean beside the conceive was great. The night staff was bad. Interaction was slow or non responsive.

Cons:

The sheet was not clean beside the conceive was great. The night staff was bad. Interaction was slow or non responsive. P

2026-01-27 • via Nuitee
H
Hyekyeong • extended_group • kr
10
2026-01-20 • via Nuitee
D
danielgh • solo_traveller • ca
7
Pros:

The hotel is just an okay establishment for a business traveler - nothing spectacular, but decent. The location fit well my needs as it was within walking distance from the business meetings locations I had and walking distance to my favorite shopping malls as well.
Swift check-in and even faster check-out - no time wasted.

Cons:

The dinner closes quite early, which is weird the least to say. Drinks bottles are nicely displayed, but only two choices are in fact available.
The bar was closed entirely.
We would enjoy better TV channels selection - quite limited choices for a foreign traveler.
Bathtub had a weird setup which determined usage of a curtain, rather than a glass door and the bathtub surface was slippery - they had an info sign for that though.

2026-01-20 • via Nuitee
S
Suraweera • couple • lk
5
2026-01-19 • via Nuitee
C
CATERINE • couple • gb
10
Convenient
Pros:

The facilities were great. Beds comfortable and breakfast had a good selection. Stuff is very friendly.

Cons:

NA

2026-01-19 • via Nuitee
K
Kostrubała • family_with_children • pl
10
2026-01-19 • via Nuitee
D
DINARA • couple • ru
8
Отель не новый. Есть небольшие недочеты в отделке , но на 2-ой 3-ий день уже их не замечаешь!
Pros:

Рядом 3 остановки метро. 9 и 6 ближе всех. Недалеко от основных достопримечательностей. Персонал очень дружелюбен! Уборка каждый день.

Cons:

Нет прачечной. Очень не хватает стиральной машины и сушилки. Понятно , что в отеле в основном останавливаются бизнесмены , но все же . Химчистка слишком дорогое удовольствие. И сушилки для полотенец не хватает . В августе по 3-4 раза мылись и полотенца не высыхали.

2026-01-19 • via Nuitee
I
Ivan • couple • ru
10
2026-01-16 • via Nuitee
L
Law • solo_traveller • my
6
Overall was good except for the breakfast.
Pros:

The location was quiet and easily accessible by car and subway.

Cons:

The breakfast buffet choices and the staffs were quite annoying, my half eaten breakfast was taken away while I went to grab a coffee( without asking and is obvious that my belonging were still at the table).

2026-01-15 • via Nuitee
F
frequentt248 • Couples • Krakow, Lesser Poland Province, Southern Poland
10
January 2026
Pros:

After some initial issues related to a language barrier at the reception (unfortunately, their English is poor), thanks to the personal involvement of the Duty Manager with over 20 years of industry experience, our initial issues were resolved, and I consider the entire stay extremely enjoyable and the hotel highly recommended. Instead of access to a business lounge, the hotel provided access to the ground-floor restaurant, and despite the limited food selection, the dishes were delicious and warm.

The breakfasts deserve a special mention – during my two-week stay in China, they were the most delicious and best breakfasts of any hotel or other establishment I've ever had in P.R.C. The selection is vast, and each dish was a true masterpiece, including the smoked duck breast. I congratulate the hotel staff, and I wholeheartedly recommend them to travelers!

2026-01-14 • via Tripadvisor
Y
younes • family_with_children • ma
9
Pros:

Everything was good
The breakfast also was excellent for non Asian people

Cons:

The swimming pool is not a property of the hotel 😑

2026-01-12 • via Nuitee
L
Louis • couple • fr
10
2026-01-07 • via Nuitee
P
Peaches Erika • couple • ae
9
Pros:

Very close to the city and easy to get around the area. Very close to the metro as well.

Cons:

Nothing

2026-01-07 • via Nuitee