Hotel The Prime Balaji Deluxe, City Centre, With Free Airport Pickup

Hotels
8.1 (2296 reviews)
8574, Arakashan Road, Behind Shiela Cinema, Paharganj , New Delhi , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Affordable
Cons:
Cleanliness issues
Poor room quality
Safety concerns

Categories

Cleanliness
5.81
Multiple reviews indicate rooms were not clean, with complaints about stains on bed sheets and an overall dirty environment.
Service
8.28
Some reviews mentioned helpfulness of staff, but there were significant complaints about staff attitude and service.
Location
7.82
Good central location but concerns raised about safety and traffic noise.
Room Quality
6.77
Rooms had issues such as smells and locking problems; some reviews indicate they were small.
Amenities
9.3
Positive mentions of the roof patio and breakfast, indicating good amenities overall.
Value for Money
9.76
Some guests felt they received good value for money considering the price.
Food and Beverage
8.31
Breakfast was praised, though there were some negative comments on food quality in general.
Overall Experience
8.78
Mixed experiences, but a general sense of satisfaction among some guests despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:45

Property Description

Convenient Location near New Delhi Railway Station

Comfortable Rooms with Essential Amenities

The Prime Balaji Deluxe @ New Delhi Railway Station offers cozy rooms equipped with a TV, air conditioning, and a seating area. Guests can enjoy the convenience of a refrigerator and a private bathroom with free toiletries.

Convenient Facilities and Services

Guests can benefit from a 24-hour front desk, free WiFi, shared lounge, ticket service, and tour desk. The hotel also provides free parking for added convenience.

Delicious Dining Options

Indulge in multi-cuisine delights at the in-house restaurant or opt for room service for in-room dining comforts.

Book your stay at The Prime Balaji Deluxe @ New Delhi Railway Station for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhaar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Please note that the complimentary airport pick-up included in the room package does not cover parking fees. If the vehicle waits for more than 30 minutes, guests will be charged INR 400 for parking. For parking that exceeds 30 minutes, the actual parking charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 750 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2296 reviews
Cleanliness: 5.81
Service: 8.28
Location: 7.82
Room Quality: 6.77
Amenities: 9.3
Value for Money: 9.76
Food and Beverage: 8.31
Overall Experience: 8.78
N
Nirmal • solo_traveller • in
10
2026-07-04 • via Nuitee
C
Collings • solo_traveller • mw
10
Pros:

The hotel is very clean and the staff are handy.

Cons:

Nothing

2026-07-04 • via Nuitee
J
Julie • solo_traveller • gb
9
Pros:

The staff held some luggage for me free of charge for when I returned to fly out of Delhi. They offer a free pick up or drop off to the airport. The staff are helpful, friendly and efficient.

2026-07-04 • via Nuitee
S
Sourav • family_with_children • gb
8
Excellent stay! Clean and comfortable rooms, quick room service, delicious food, and friendly staff. Highly recommended!
Pros:

I with my family had a great stay at this hotel. The room was clean and comfortable, the room service was quick and efficient, and the food was delicious with plenty of variety. The staff were friendly and helpful throughout my stay. I would definitely recommend this hotel and would love to stay here again.

2026-07-03 • via Nuitee
M
Mayur • solo_traveller • in
10
Comfortable and pleasant stay
Pros:

Nearest to the railway station & friendly staff

Cons:

Nothing

2026-07-02 • via Nuitee
B
Baby Diana • solo_traveller • in
10
2026-07-01 • via Nuitee
G
Gergely • couple • hu
2
Sajnos ilyen rossz helyen még nem voltunk, pedig nem vagyunk finnyásak, járjuk a világot.
Pros:

Elhelyezkedése viszonylag jó volt. A biztonsági őr bácsi nagyon kedves volt a többi személyzet gyenge. Recepciós volt a takarító.

Cons:

Hihetetlen meleg volt. Szét volt rombolva az épület, kosz volt mindenhol a szobában és az egész szállodában. Hajnali kettőig ment az épületen belül az építkezés, hiába szóltunk, nem hagyták abba a vésést, fúrást, kalapálást. Reggelit meg sem mertük kóstolni.
Nagy csalódás volt, a képek hazudnak.

2026-06-29 • via Nuitee
R
Raman • extended_group • by
7
Pros:

Норм номер чтоб переночевать с дороги, хороший персонал

Cons:

Когда останавливался был ремонт, утром разбудил стук молотка, также не выключался свет в шкафчике с сейфом, дверь не закрывалась тоже, пришлось подпереть чемоданом

2026-06-28 • via Nuitee
N
Nabbz • couple • in
10
Pros:

⭐⭐⭐⭐⭐

Great Location: Conveniently located with easy access to major attractions, transport, and local amenities.
Clean Rooms: The rooms were spotless, well-maintained, and very hygienic throughout the stay.
Comfort Stay: Comfortable beds, peaceful atmosphere, and all the necessary facilities for a relaxing stay.
Excellent Hospitality: The staff was warm, welcoming, and always ready to assist with a smile.
Outstanding Service: From check-in to check-out, the service was professional, prompt, and efficient.
Great Value for Money: Excellent quality, comfort, and service at a very reasonable price.
Perfect Travel Experience: The overall experience was smooth, enjoyable, and hassle-free.
Recommended: An excellent choice for both business and leisure travelers looking for comfort and convenience.

Overall: A wonderful experience

2026-06-28 • via Nuitee
N
Nabbz • couple • in
9
⭐⭐⭐⭐⭐ Great Location: Conveniently located with easy access to major attractions, transport, and local amenities. Clean
Pros:

⭐⭐⭐⭐⭐

Great Location: Conveniently located with easy access to major attractions, transport, and local amenities.
Clean Rooms: The rooms were spotless, well-maintained, and very hygienic throughout the stay.
Comfort Stay: Comfortable beds, peaceful atmosphere, and all the necessary facilities for a relaxing stay.
Excellent Hospitality: The staff was warm, welcoming, and always ready to assist with a smile.
Outstanding Service: From check-in to check-out, the service was professional, prompt, and efficient.
Great Value for Money: Excellent quality, comfort, and service at a very reasonable price.
Perfect Travel Experience: The overall experience was smooth, enjoyable, and hassle-free.
Recommended: An excellent choice for both business and leisure travelers looking for comfort and convenience.

Overall: A wonderful experience

2026-06-28 • via Nuitee
S
Suzi Quatro • solo_traveller • it
10
Pros:

Tutto come promesso, staff, servizi, posizione, pulizia, tutto eccezionale. Ritornerò!

Cons:

Nulla

2026-06-28 • via Nuitee
B
Bakhru • solo_traveller • in
10
Pros:

I liked the location and the courteous staff

Cons:

None

2026-06-27 • via Nuitee
S
Satyendra Kumar • couple • in
9
2026-06-25 • via Nuitee
I
Ivan • solo_traveller • sk
6
Pros:

Príjemný personál a srdečné správanie sa.

Cons:

Malá izba pre dvoch ubytovaných, ventilácia veľmi silná.

2026-06-24 • via Nuitee
T
TOMOAKI • solo_traveller • jp
8
2026-06-23 • via Nuitee
I
Inamdar • solo_traveller • in
10
Wonderful experience with Top - notch room service and pristine room.
Pros:

The room was clean and neat. Room service gave exceptional service. They upgraded my room at no extra cost and made sure whatever I asked them they delivered it. In the end they arranged my cab at 2am when requested and also couriered my stuff which I forgot at room. Very rare to find such service at such affordable price. Kiddos to the all team!!

Cons:

Nothing. They were awesome

2026-06-23 • via Nuitee
T
Trunal • solo_traveller • in
6
Good
Pros:

Frindly staff , they extended my checkout time , very convenient

Cons:

Cleanliness should be improved, bedsheets were not clean , and towel.provided was torn

2026-06-20 • via Nuitee
S
Singh • couple • in
10
Pros:

Outstanding Stay in the Heart of Delhi! ⭐⭐⭐⭐⭐I had a wonderful and memorable stay at Hotel Balaji and cannot recommend it enough. If you are looking for a comfortable and convenient place to stay near the station, this is the absolute perfect choice!Here is why this hotel stands out:Prime Location: The hotel’s location is unbeatable. It is incredibly close to the railway station, making travel and commuting so easy—especially if you are carrying luggage or catching an early Top Notch Front Desk: The front desk staff are absolutely top-notch. They are warm, welcoming, and always ready to go the extra mile to ensure a smooth check-in and assist with anything you need.Immaculate Cleaning: The entire property, including the rooms and bathrooms, is kept spotless. The housekeeping team does a brilliant job ensuring fresh linens and a highly hygienic environment.Great Structure & Comfort: The structure of the hotel is modern and well-maintained. The rooms are quiet, well-organized, and provide a cozy, relaxing environment after a long day of travel.Everything was just perfect. Thank you to the entire team for the amazing hospitality. I will definitely be staying here again!

2026-06-19 • via Nuitee
S
SHIVANI • solo_traveller • in
8
Pros:

The staff's behaviour

Cons:

The hotel is in renovation and rooms are very old fashioned hence need to be renovated asap

2026-06-18 • via Nuitee
P
Peya Handi • solo_traveller • lk
10
Pros:

We had a wonderful stay at Balaji Hotel. It is a perfect family hotel with a positive and welcoming atmosphere. The rooms were comfortable, and the overall ambiance was pleasant and relaxing. The hospitality provided by the staff was excellent, and they were always helpful and courteous.

The check-in and check-out processes were smooth, quick, and hassle-free. The hotel facilities met our expectations and made our stay comfortable. We were also happy to see that the hotel is undergoing renovations, which is a great step toward improving the property even further in the future.

Another advantage is the hotel's convenient location, with easy access to major monuments and tourist attractions. Overall, we had a very enjoyable experience and would recommend Balaji Hotel to families and travelers looking for comfort, good service, and a pleasant stay. ⭐⭐⭐⭐⭐

2026-06-18 • via Nuitee