Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cleanliness
Cons:
High prices
Poor communication
Dated facilities

Categories

Cleanliness
8.03
There were mixed sentiments about cleanliness; some mentioned it being good while others noted old facilities.
Service
8.5
Generally positive regarding service, though there were specific complaints about communication issues.
Location
9.04
Many reviewers appreciated the hotel's convenient location.
Room Quality
7.99
Rooms were described as comfortable but some noted dated aspects and maintenance issues.
Amenities
8.02
Amenities were good; however, some guests felt that the room provisions could be improved.
Value for Money
7.48
Some guests expressed that the hotel is overpriced for the quality received.
Food and Beverage
8.03
Food options received mixed reviews; some enjoyed the breakfast while others found it lacking.
Overall Experience
8.5
Overall, guests had a positive experience, although some complaints were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:59

Property Description

Luxurious Accommodation and Prime Location
InterContinental Santiago offers an exquisite stay in the upscale El Golf district, a stone's throw away from Santiago’s World Trade Centre.

Top-Notch Amenities
Enjoy a rejuvenating dip in the heated swimming pool, hit the state-of-the-art gym, and tantalize your taste buds at the two distinct restaurants offering Mediterranean and Italian cuisine.

Relaxation and Wellness
Indulge in the sauna, pamper yourself with massages and facial treatments, or work with a personal trainer. Your well-being is our top priority.

Ready to experience luxury and comfort at InterContinental Santiago? Book your stay now for an unforgettable getaway!

Important information:

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Internet

    WiFi is available in all areas and costs USD 20 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 744 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8.5
C
Cata • couple • cl
5
2026-04-24 • via Nuitee
S
Sergio • solo_traveller • cl
9
Pros:

Ubicación y amabilidad del personal.

2026-04-24 • via Nuitee
A
Albino • couple • cl
9
Pros:

desayuno

2026-04-23 • via Nuitee
G
gabriela • solo_traveller • pe
9
Excelente atención
Pros:

El personal es sumamente atento. La habitación bastante cómoda y está muy bien ubicado.

Cons:

El desayuno no lo encontré muy completo. Faltaba más fruta y alimentos saludables.
Algunas partes del hotel necesitan una renovación.

2026-04-21 • via Nuitee
F
Francisco • couple • pt
9
Excelente escolha para ficar em Santiago
Pros:

Localização , serviço , simpatia dos funcionários, café da manhã muito gostoso

Cons:

Não houve nada em particular que eu não tivesse gostado

2026-04-20 • via Nuitee
M
Mariano Agustin • couple • ar
8
Muy buena
Pros:

El desayuno es muy bueno, todo muy fresco y rico. Las habitaciones muy lindas también

Cons:

Nada en particular

2026-04-19 • via Nuitee
M
Maria Laura • solo_traveller • it
8
2026-04-19 • via Nuitee
M
Maria • solo_traveller • cl
8
Pros:

Si

Cons:

Todo bien

2026-04-17 • via Nuitee
A
Andrés • solo_traveller • pe
10
2026-04-17 • via Nuitee
A
Andres • solo_traveller • co
8
2026-04-14 • via Nuitee
J
javier • solo_traveller • cl
10
2026-04-13 • via Nuitee
A
arturo • family_with_children • cl
7
2026-04-10 • via Nuitee
M
Masako • couple • jp
8
チリでの最初の宿泊ホテルでした。安心感がありました。
Pros:

大通りに面していて、どこに行くのにも便利でした。

Cons:

朝食レストランのテーブルとテーブルの間隔が少し狭く感じました。

2026-04-09 • via Nuitee
• couple • cl
10
2026-04-08 • via Nuitee
L
Lobo • family_with_children • ar
10
Pros:

Todo muy hermoso

2026-04-05 • via Nuitee
S
Salama • couple • br
5
2026-04-05 • via Nuitee
E
edwina • solo_traveller • au
8
Wonderful city and a comfortable hotel within walking distance to some great dining and drinking options in the neighbou
Pros:

Enjoyed the location as I like walking and exploring the city.
Great breakfast buffet choices.
Concierge were very helpful.

Cons:

The doors banging were unfortunately very noisy on the 9th floor.

2026-04-03 • via Nuitee
D
Dante • solo_traveller • us
9
Pros:

Nice location, within walking distance to great places.

2026-04-03 • via Nuitee
J
Jose • family_with_children • cl
9
2026-04-03 • via Nuitee
M
Maria Victoria • family_with_children • cl
10
Pros:

Todo

2026-04-01 • via Nuitee