Millennium Downtown

Hotels
Millennium
9.2 (301 reviews)
Hamdan Bin Mohammed Street, Abu Dhabi, 3541 , Abu Dhabi , AE

Facilities

Fitness facilities
Express check-out
Comprehensive recycling policy
Health club
Annual carbon offsets
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Old hotel
Poor value for money

Categories

Cleanliness
8.45
Mention of cleanliness being good, but one review noted the hotel was dirty.
Service
10
Multiple mentions of excellent service from staff, especially Naw and Kaung.
Location
10
Great central location mentioned positively in several reviews.
Room Quality
8.92
One review indicated issues such as leaky roof and outdated decor.
Amenities
9.46
General amenities were satisfactory, but one restaurant received negative feedback.
Value for Money
7.41
Poor review indicated that hotel does not meet 4-star expectations.
Food and Beverage
9.44
Food has been praised for quality, especially in Spaccanapoli.
Overall Experience
9.9
Generally positive experiences reported, despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:12

Property Description

Luxurious Spa and Recreational Amenities
Indulge in rejuvenating massages and unwind at the health club, outdoor pool, and sauna.

Gourmet Dining and Entertainment Options
Choose from multiple dining venues including a chic lounge, poolside bar, and coffee shop. Enjoy round-the-clock room service and end the day with a drink at the vibrant bar/lounge.

Convenient Location and Event Facilities
Centrally located with easy access to top attractions. Take advantage of the modern business center and versatile event spaces.

Immerse yourself in luxury at Millennium Downtown and elevate your Abu Dhabi experience.

Important information:

  • One child 21 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.2
Based on 301 reviews
Cleanliness: 8.45
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 9.46
Value for Money: 7.41
Food and Beverage: 9.44
Overall Experience: 9.9
8
847waltere Business
10
Wonderful stay with outstanding staff and exceptional hospitality experience
Pros:

I had a wonderful time at Millennium. The service was excellent, provided by very welcoming staff members (Phyo, Bisal, and Sithu)

2026-02-21 via Tripadvisor
R
Rothwellians Couples
10
Great staff, good food and a great rooftop pool.
Pros:

Was a bit disappointed on arrival at the area and outside looks of hotel as was unexpectedly moved from an originally booked hotel. But the inside is interesting and clean and the food was great. The staff were wonderful. I left my phone in a taxi and within minutes Solomon got it returned to me so thanks so much for that. So reassuring along with other concierge staff, along with the politeness of all the staff made it an enjoyable stay. Rooftop pool was lovely.

2026-02-18 via Tripadvisor
2
252karthicks Solo travel
10
Very good experience
Pros:

Ms dilki from front desk we had good experience with her and we are happy with sarvice and highly recommend Millennium Downtown hotel Thanks for all,,,.......

2026-02-18 via Tripadvisor
C
chandrasekark2026 Solo travel
10
Good experience
Pros:

MS. Dilki madam doing very good support and very kind. And highly appreciated and recommend this hotel tha kind Front office Team

2026-02-18 via Tripadvisor
F
Fearless462894 Solo travel
10
Good experience
Pros:

Dilki from front desk the most helpful
Professional charming she’s great edition to this hotel she 10 out of ten

2026-02-14 via Tripadvisor
S
sebuhih2026 Solo travel
10
Anita
Pros:

Anita is very good worker and excellent in house keeping.

2026-02-13 via Tripadvisor
S
shooshs2026 Business
2
Disappointing cleanliness and service
Pros:

Disappointing cleanliness and service

Unfortunately, my stay was let down by several issues. The bathroom sink looked unpleasant, with visible stains that clearly couldn’t be scrubbed away, and the water drainage was blocked, causing the sink to drain very slowly.

Breakfast was average, but the cleanliness was again a concern. The coffee mugs were dirty, as if they hadn’t been washed properly. I tried taking two different mugs and both had visible coffee stains.

When I raised these concerns with the receptionist, his reaction was unprofessional, he laughed as if I was joking, which was quite annoying and dismissive. To his credit, he did offer to change the room, subject to availability, but the overall experience left a poor impression.

Cleanliness and staff attitude need significant improvement.

2026-02-12 via Tripadvisor
M
murx2000 Business Berlin
10
Excellent room service
Pros:

The service was great, i need my laundry done very quick and Mr. Thein from the service team made it possibk and helped me big time - thanks

2026-02-11 via Tripadvisor
T
Traveler58684502042 Business Greater Johannesburg, Gauteng
10
Easy stay
Pros:

I had a great stay at the hotel, Miss Dilki made it easy for us to stay at the hotel, she upgraded our rooms which was wonderful

2026-02-05 via Tripadvisor
E
emmanueljrtayaoo Friends getaway
4
Helpful Staff, Unacceptable Room Experience
Pros:

The only positive aspects of this stay were the Filipina receptionist and the Filipino concierge staff, both of whom were polite, helpful, and professional in responding to our inquiries.

Aside from that, the experience was unacceptable. I specifically booked a non-smoking room, yet the room smelled strongly of cigarettes. This is a basic standard that the hotel failed to enforce.

Even worse, the room had poor to no soundproofing. Other occupants could clearly hear our normal conversations, including simple talking and the sound of doors closing. This is a serious privacy issue and made the stay uncomfortable.

Management needs to take immediate action to enforce non-smoking policies and improve room soundproofing. This level of quality does not meet reasonable guest expectations.

2026-02-04 via Tripadvisor
B
B7304DQchristopherc Family
10
Breakfast at the hotel
Pros:

The food and service at the restaurant was very good. Phyo was very helpful and pleasant. He did a great job giving us a great experience.

2026-02-04 via Tripadvisor
E
Elenakamchatka41 Family
10
Excellent stay
Pros:

Wonderful hotel. Excellent breakfast. Good service. Nicely arranged pool area. Very warm pool. No noises from the street.

2026-02-03 via Tripadvisor
B
bonandreid Family
10
The first Gift
Pros:

The view was so nice and atmosphere was so amazing and the service was so great, the foods was savory can go back and forth,

2026-01-31 via Tripadvisor
4
457anibalp Solo travel
10
The best hotel for family vacations and business trips
Pros:

It is a very comfortable hotel...The room service is excellent...a girl named Anita was very attentive and kind to attend to any request.

2026-01-28 via Tripadvisor
F
Fearless10005134071 Family Abu Dhabi, Emirate of Abu Dhabi
10
Very pleasant
Pros:

Nice hotel good ambiance for breakfast, the food is fresh, good people and good service. The breakfast variety is nice, the egg selection are good. Thank to Char, Hlet and the Managers. In the front office Dilka is super nice and helpful. The staff overall are very helpful and welcoming. Thank you so much team, amazing job done.

2026-01-27 via Tripadvisor
M
MajkaH Friends getaway Prague, Bohemia
8
Good lunch in Abu Dhabi
Pros:

Lunch with a Gate 1 tour was delicious 😋

2026-01-25 via Tripadvisor
D
dypsypies NONE London, England
10
Comfortable and conveniently located
Pros:

As always, an excellent stay. The staff are friendly and helpful and our one bed suite spacious and comfortable. Club Lounge access (Prestige MyMillennium status) an added bonus. Convenient location in Hamdan Steet, more or less city centre.

2026-01-24 via Tripadvisor
4
463nhat Couples Hanoi
10
Excellent Chari
Pros:

Very good food and very very nice thank so umcha chari and sithu veri good all Very very nice today enjoy all tme thanks 👍👍👍

2026-01-18 via Tripadvisor
Y
YusufHat Family Port Louis
10
DILKI is a great and professional person in her work
Pros:

I write my experience below :
Instead of going to Grand Millennium I stop at Millennium Downtown and DILKI and PANASHE were very helpful. I am short of words how to help DILKI she is a very good person and very professional in her work. She did not let us carry our hand luggages and brought both herself to the road and look a taxi for us to bring us to Grand Millennium. Thank you soooo much again DILKI for everything you did for me.

2026-01-17 via Tripadvisor
A
Ale_LM NONE Rome, Lazio
8
Good solution with a good price
Pros:

Good hotel in the city centre. The rooms are very old but ok.
Breakfast is pretty good and the people who work there are always nice.

2026-01-08 via Tripadvisor