Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent airport location and shuttle service
Attentive and professional staff
Clean, spacious and comfortable rooms
Nice restaurant and pleasant garden/park area
24-hour gym and health center
Convenient for transit/early flights
Cons:
Breakfast considered very expensive (EUR 54)
Paid parking (~€25) and perceived high overall price
Inconsistent food/beverage quality (some bad meals/drinks)
Dinner voucher restrictions for guests with included half-board
No pool for some guests; limited late-night luggage assistance
Shuttle stops relatively early at ~22:30 for some arrivals

Categories

Cleanliness
9
Multiple guests explicitly praised cleanliness: 'very clean room', 'propre', 'clean rooms' and noted tidy facilities.
Service
9.3
Service repeatedly described as professional and attentive (reception, helpful staff, recovered a lost item, shuttle service). One mention of limited luggage help late at night, but overall staff praised.
Location
9.5
Consistently noted as excellent for airport access (shuttle, proximity), quiet surrounding area, park/green space and walking trails—ideal for transit stays.
Room Quality
9
Rooms described as spacious, comfortable and well appointed; guests mentioned amenities like Netflix and pleasant terraces.
Amenities
8.8
Good range of amenities mentioned: 24h gym, shuttle, restaurant, health center and park behind the hotel. Some guests missed a pool and parking is paid.
Value for Money
6.2
Several complaints about price: 'exorbitant price', very expensive breakfast (EUR 54), paid parking (~€25) and perceptions that some inclusions (dinner voucher) were restrictive.
Food and Beverage
7.5
Restaurant received praise for quality and setting, but there are notable negatives: expensive breakfast, some dishes/drinks poorly prepared and reports of restrictive voucher menus for included dinners.
Overall Experience
9.5
Overall positive for short/transit stays: comfortable, convenient, serene setting and strong service, tempered by cost/food complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Amenities
Soundproof rooms, free wellness facilities, and an à la carte restaurant with a cocktail lounge await you at Crowne Plaza Brussels Airport. Enjoy the comfort of air-conditioned rooms equipped with flat-screen satellite TV, a minibar, and tea/coffee facilities.

Wellness Retreat
Relax and rejuvenate at the hotel's steam bath, fitness room, and sauna. Take a leisurely stroll through the grounds with a serene pond or go for a jog.

Culinary Delights
Indulge in international dishes at the restaurant or savor your meal on the terrace with pond views. The B@r offers a wide selection of beers and cocktails for a delightful evening.

Experience luxury and convenience just 3 km from Brussels International Airport. Book your stay at Crowne Plaza Brussels Airport now for a memorable experience.

Important information:

The free airport shuttle runs everyday from 06:00 until 22:50, every 25 minutes.

Outside these operating hours, the hotel does not provide complimentary transport to or from the airport.

Please note that the free airport shuttle is from May to end September, the free shuttle to/from the airport will start at 4AM daily.

Please note that between 1st May and 30th September - early departures from Crowne Plaza Brussels Airport at 04:00, 04:30, 05:00, 05:30.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1426 reviews
Cleanliness: 9
Service: 9.3
Location: 9.5
Room Quality: 9
Amenities: 8.8
Value for Money: 6.2
Food and Beverage: 7.5
Overall Experience: 9.5
E
Elena • solo_traveller • ch
6
Fairly old hotel for an exorbitant price
Cons:

EUR 54 for breakfast is beyond good and bad.

2026-10-26 • via Nuitee
A
Anne • family_with_children • de
8
Pros:

The gym was open 24h .that was perfect.

Cons:

I didn't like the fact that I made extra effort to pay for halfboard only to get to the Dinner and qas given a voucher menu which no options. What if what was offered was something I can't eat? This really threw me off. Why call it dinner included but then I can't get to choose my food?this was absolutely unfair and totally unexpected.

2026-10-26 • via Nuitee
V
Valerie • solo_traveller • ca
9
High quality hotel with competent staff
Pros:

Very clean room and facilities overall including gym/health center. Beautiful restaurant with high quality food and competent staff (also really accomodating if you are out of official hours). Staff of reception also very professional. Superb park behind the hotel for the green space lover. Convenient shuttle to the airport.

Cons:

Lots of constructions in front of the hotel so not easy to access if you wish to walk.

2026-10-25 • via Nuitee
E
Eric • family_with_children • nl
9
Uitwijken na geannuleerde vlucht.
Pros:

Dichtbij de luchthaven, vriendelijke mensen, keurige kamer.

Cons:

-

2026-10-20 • via Nuitee
S
Stuart • family_with_children • nl
10
2026-10-19 • via Nuitee
C
Carole • solo_traveller • fr
9
Très bien placé , très bon accueil, professionnalisme et bienveillant , très bon qualité prix
2026-10-18 • via Nuitee
E
Eric • solo_traveller • gb
9
Good but a few issues
Pros:

The hotel stop their shuttle bus at 10:30pm I arrived at midn

2026-10-17 • via Nuitee
L
Leah • couple • ca
8
Pros:

Shuttle service to the airport

Cons:

The buffet breakfast is very expensive.

2026-10-16 • via Nuitee
J
Julien • solo_traveller • fr
10
2026-10-16 • via Nuitee
S
SARAH • couple • us
10
2026-10-16 • via Nuitee
W
Wössner • couple • de
7
2026-10-12 • via Nuitee
D
Dorota • couple • pl
7
2026-10-10 • via Nuitee
D
Darrell • family_with_children • us
9
worth the price to stay here
Pros:

1. location to Airport 2. the area that it was located in was very quiet and friendly. There was multiple walking trails all around the place

Cons:

only thing was there was no pool but that wasn't a game changer

2026-10-07 • via Nuitee
F
Farzaneh • family_with_children • no
8
2026-10-07 • via Nuitee
M
Michel • solo_traveller • be
9
2026-10-07 • via Nuitee
M
Michele • extended_group • ca
8
Perfect place for a nights stay when flying out early
Pros:

Nice big rooms - lovely garden space behind the hotel and great restaurant

2026-09-18 • via Nuitee
C
Conny • couple • be
10
2026-09-14 • via Nuitee
J
Juantonio82 • solo_traveller • be
8
Pros:

L'emplacement, les équipements, la gentillesse du personnel.

Cons:

Le parking est payant de 25€ les 24h. Un peu excessif.

2026-09-13 • via Nuitee
R
Rowena • solo_traveller • us
10
2026-09-12 • via Nuitee
B
Bénédicte • solo_traveller • be
10
Pros:

Excellent hôtel à proximité de l'aéroport. La navette vous attend devant la porte de l'hôtel pour y accéder.
Le personnel a été extrêmement attentif.
Ma fille avait perdu quelque chose de précieux, ils ont tout mis en œuvre pour le retrouver.

2026-09-04 • via Nuitee