Eros Hotel New Delhi, Nehru Place

Hotels
•
Independent
8.3 (116 reviews)
Nehru Place, New Delhi, 110019 , New Delhi , IN
91-11-41223344

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Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Shopping on site
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Express check-out
See all facilities

Review Highlights

Pros:
Helpful, friendly staff frequently praised
Excellent breakfast and good food options
Convenient location close to restaurants and attractions
Multiple onsite restaurants and pleasant property ambience
Calm backyard/relaxing outdoor space
Cons:
Occasional poor customer service incidents and inconsistent waiter/bar service
Reports of initially dirty rooms, stained tubs or unclean bathrooms
Rooms and hallways described as dated; need repainting and upgrades
Surrounding area can be noisy, dirty and crowded

Categories

Cleanliness
7.8
Mixed signals: several guests reported initial rooms/tubs/bathrooms/floors stained or dirty on arrival, though others described the hotel as very clean; overall cleanliness is slightly below the target.
Service
8.6
Generally praised — many reviews call staff helpful, hospitable and first-class; however there are notable exceptions reporting poor or forgetful service and a severe customer-service incident.
Location
8.7
Location is frequently noted as a strong point (close to restaurants, nightlife and attractions like Lotus Temple) though the surrounding area can be noisy and dirty.
Room Quality
7.8
Rooms are described as dated and in need of renovation (hallway carpet, repainting, vents) with a few reports of initial dirty rooms — room quality scores below target.
Amenities
8.5
Good amenities: multiple onsite restaurants, bar and calm backyard/ambience praised; some operational/service issues with bar noted but overall amenities are a positive.
Value for Money
8
Mixed: some guests feel it is worth the price, while others mention dated rooms for the rate charged — slightly below the target overall.
Food and Beverage
8.6
Food and breakfast receive consistent praise (excellent breakfast, good buffet selections, food generally good) despite occasional service lapses in drink service.
Overall Experience
8.4
Most guests report a pleasant or excellent overall stay, enjoying staff, breakfast and ambience, though isolated negative experiences lower the unanimity.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Recreational Opportunities:
Don't miss out on the outdoor pool and fitness center for a rejuvenating experience during your stay.

Culinary Delights:
Indulge in local and international cuisine at Blooms restaurant while enjoying a garden view or opt for 24-hour room service for a cozy night in.

Convenience and Comfort:
Guests can benefit from amenities like complimentary Wi-Fi, concierge services, and a 24-hour business center, ensuring a seamless stay.

Experience luxury and convenience at Eros Hotel New Delhi, Nehru Place. Book now to enjoy a memorable stay!

Important information:

  • Pool access available from 6:00 AM to 8:00 PM.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.3
Based on 116 reviews
Cleanliness: 7.8
Service: 8.6
Location: 8.7
Room Quality: 7.8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.6
Overall Experience: 8.4
A
Ajay • partner
10
Pros:

Everything was perfect in all aspects you just need to know where everything is outside and then it’s ok

2025-09-30 • via Nuitee
J
jasmin • friends
8
Pros:

Great staff service , shops and restaurants nearby and inside the hotel premises but the surrounding area is dirty , noisy and crowded. The hotel itself needs some upgrades, like hallway carpet, bathrooms and rooms need repainting, air vents need cleaning . Buffet breakfast has great selections .

2025-09-29 • via Nuitee
G
Godfrey
10
Pros:

Beautiful hotel, excellent breakfast and bar. This hotel has multiple restaurants onsite. Quick walk to other restaurants and night life. Also close to site like the famous Lotus Temple.

2025-09-26 • via Nuitee
L
Laura
6
Pros:

initially the room was dirty and tub stained.

2025-08-29 • via Nuitee
L
laura • partner
8
Pros:

initial room was dirty bathroom and floor.

2025-08-25 • via Nuitee
G
George
10
Pros:

I have always found my visits over the years to the Eros Hotel in Delhi, first class in service, cleanliness, food and always get a good nights sleep.
Just a pity the Eros does not have a loyalty programme!

2025-08-03 • via Nuitee
H
Harshita
10
Pros:

Ok

2025-07-08 • via Nuitee
S
Shahbana • family
10
Pros:

We stayed 8 days at Eros Hotel and enjoyed every moment. Specially the backyard was so calm and relaxed. Will definitely come again.Thanks for the staff for such a great job 👍

2025-07-03 • via Nuitee
M
M
10
Pros:

Food

2025-06-09 • via Nuitee
J
Jonny
10
Pros:

Really love this hotel. Service is second to none

2025-06-07 • via Nuitee
S
Salman • family
10
Pros:

very clean and conveniently located to everything

2025-05-27 • via Nuitee
H
Hari
6
Pros:

Food was good

2025-05-17 • via Nuitee
N
Nabeel
10
Pros:

The service and everything.

2025-05-17 • via Nuitee
T
tracey
10
Pros:

Very lovely experiance, all staff very hospitable, rooms very good. I will return

2025-05-10 • via Nuitee
R
Rishi
6
Pros:

The location of the property is good , however the rooms are pretty dated for the price they are charging. My serious recommendation to the property owners to renovate the rooms. Rest it was a good stay over all.

2025-04-27 • via Nuitee
F
Flora
10
Pros:

Very good

2025-04-20 • via Nuitee
T
Tamal
10
Pros:

Really happy with the whereabouts and a good hotel to stay in after all

2025-04-14 • via Nuitee
N
Nitika
10
Pros:

Everything

2025-04-14 • via Nuitee
A
ASHOK KUMAR
10
Pros:

Property ambience excellent. Staff behaviour excellent. Foods excellent.
Overall experience excellent.

2025-04-13 • via Nuitee
V
VINOD • family_with_children
10
Pros:

good plae to stay

2025-04-03 • via Nuitee