Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.44
Issues with cleanliness were highlighted, particularly regarding room cleanliness and hygiene.
Service
9.41
Staff were mentioned as being friendly and helpful in several reviews.
Location
9.45
Positive mentions of the location being excellent, especially in the context of nearby attractions.
Room Quality
8.9
Rooms were mostly reported as clean and comfortable, though some had issues.
Amenities
9.43
Amenities were praised, with some reviews highlighting facilities as excellent.
Value for Money
8.39
Concerns over value due to issues with service and cleanliness.
Food and Beverage
7.94
Negative feedback regarding dining experiences, particularly service in the restaurant.
Overall Experience
9.41
Despite some issues, many guests appreciated the overall experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:36

Property Description

Experience luxury at its finest at InterContinental Dubai Festival City, perfectly situated for indulgence and exploration.

Breathtaking Views
Dive into relaxation with our stunning 25-metre outdoor pool that offers panoramic views of Dubai Creek, complemented by a spacious balcony where you can soak in the sun.

Culinary Excellence
Savor a gourmet journey with diverse dining options, including Karam Al Bahr, known for its authentic Lebanese seafood, and the exclusive Pierre's TT, helmed by Michelin-starred Chef Pierre Gagnaire, where exquisite dishes are served nightly.

Wellness and Convenience
Unwind in our full-service spa featuring aromatic therapies after an invigorating session at the gym. Enjoy direct access to the shopping paradise of Dubai Festival City Mall, boasting over 500 retail stores and the captivating IMAGINE spectacle.

Don't miss out on this extraordinary experience—book your stay at InterContinental Dubai Festival City today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Guest Reviews

8.8
Based on 4374 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 9.41
M
MoHaMMeD • couple • ae
8
2026-08-29 • via Nuitee
N
NADIA • family_with_children • ng
9
2026-08-29 • via Nuitee
Y
yousif • solo_traveller • qa
10
Pros:

موظفي الاستقبال في الدخول والخروج مشكورين ماقصرتوا

Cons:

السعر غالي مقارنة بالمرات السابقة

2026-08-27 • via Nuitee
S
Sumaya • family_with_children • ae
9
2026-08-25 • via Nuitee
M
Muna • solo_traveller • ae
10
2026-08-25 • via Nuitee
L
Louise • solo_traveller • za
8
Pros:

Staff always welcoming and friendly

Cons:

In room dining needs attention . Service in Choix is poor - have to get up from table and go to find someone to assist as they do not keep eye contact or offer anything further - too busy talking to one another

Lights.flicker constantly in room

2026-08-24 • via Nuitee
M
Moza • family_with_children • ae
10
2026-08-24 • via Nuitee
B
B PATEL • family_with_children • in
10
A wonderful & relaxing family stay with exceptional service, friendly staff, & a welcoming atmospher
Pros:

I really enjoyed the warm and welcoming atmosphere, the friendly and helpful staff, and the comfortable rooms. The service was excellent, and the staff made our family feel very well looked after throughout our stay. The overall experience was relaxing and enjoyable, and I particularly appreciated the family-friendly environment and attention to detail.

2026-08-24 • via Nuitee
H
HUMAID • couple • ae
10
2026-08-23 • via Nuitee
A
Alia • solo_traveller • ae
10
2026-08-22 • via Nuitee
موزه سعيد • family_with_children • ae
10
2026-08-22 • via Nuitee
A
AHMAD • family_with_children • kw
8
2026-08-22 • via Nuitee
I
Iman • couple • om
7
2026-08-21 • via Nuitee
K
Kingsley • couple • gb
8
Excellent hotel with excellent facilities
2026-08-21 • via Nuitee
H
Hassan • solo_traveller • se
10
Pros:

كل شيء

Cons:

لاشيء

2026-08-18 • via Nuitee
M
mohamed • solo_traveller • qa
8
جيد .. بحاجة إلى تجديد
Pros:

الموقع ضمن دبي فستيفال مول - الطعام - الطاقم

Cons:

قدم الأثاث والفرش وجودتهم - الإزعاج المستمر في الممرات أمام الغرفة بسبب عدم وجود عزل صوتي حديث لجدران الغرف - نظافة الغرفة وعدم التنظيف الجيد لها .

2026-08-18 • via Nuitee
R
Rony • couple • lb
10
2026-08-18 • via Nuitee
K
Khulood • family_with_children • ae
5
Pros:

الفندق مكان ممتاز بالقرب من المول وعائلي

Cons:

الشيء اللي كان غير مقبول اللوبي رائحة جدا سيئة كانّها مكان للمدخنين
والغرف مافيها عازل الصوت

2026-08-17 • via Nuitee
M
Mohammed • solo_traveller • ae
10
2026-08-17 • via Nuitee
M
meme • family_with_children • qa
10
ممتازة
Pros:

الفندق ممتاز والطاقم كذالك وأخص بالشكر الجزير الي موظفة الاستقبال Georgina التي لم تقصر معانا في شي من اول ماسكنت الي ان شيك أوت كانت تلبي طلباتنا فور كانت مثل الأخت

Cons:

لا شي

2026-08-16 • via Nuitee