Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Nightclub
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.44
Issues with cleanliness were highlighted, particularly regarding room cleanliness and hygiene.
Service
9.41
Staff were mentioned as being friendly and helpful in several reviews.
Location
9.45
Positive mentions of the location being excellent, especially in the context of nearby attractions.
Room Quality
8.9
Rooms were mostly reported as clean and comfortable, though some had issues.
Amenities
9.43
Amenities were praised, with some reviews highlighting facilities as excellent.
Value for Money
8.39
Concerns over value due to issues with service and cleanliness.
Food and Beverage
7.94
Negative feedback regarding dining experiences, particularly service in the restaurant.
Overall Experience
9.41
Despite some issues, many guests appreciated the overall experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:36

Property Description

Experience luxury at its finest at InterContinental Dubai Festival City, perfectly situated for indulgence and exploration.

Breathtaking Views
Dive into relaxation with our stunning 25-metre outdoor pool that offers panoramic views of Dubai Creek, complemented by a spacious balcony where you can soak in the sun.

Culinary Excellence
Savor a gourmet journey with diverse dining options, including Karam Al Bahr, known for its authentic Lebanese seafood, and the exclusive Pierre's TT, helmed by Michelin-starred Chef Pierre Gagnaire, where exquisite dishes are served nightly.

Wellness and Convenience
Unwind in our full-service spa featuring aromatic therapies after an invigorating session at the gym. Enjoy direct access to the shopping paradise of Dubai Festival City Mall, boasting over 500 retail stores and the captivating IMAGINE spectacle.

Don't miss out on this extraordinary experience—book your stay at InterContinental Dubai Festival City today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4225 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 9.41
C
Cherry Lyn family_with_children ae
9
It was excellent and staff are very accommodating
Pros:

The mall is literally downstairs

Cons:

The smell of the room is quite odd. I suggest that room spray should be installed

2026-05-09 via Nuitee
E
Eihab solo_traveller bh
9
2026-05-09 via Nuitee
J
Jason couple re
10
Excellent
Pros:

Nous avons passé un moment de transit inoubliable grâce a Zita. Merci pour la gentillesse l’attention et le professionnalisme. Nous reviendrons très prochainement.

2026-05-09 via Nuitee
A
Ali family_with_children ae
10
2026-05-09 via Nuitee
A
Awadah solo_traveller ae
9
Pros:

Every thing was great

Cons:

Nothing

2026-05-09 via Nuitee
W
Walid couple ae
10
2026-05-09 via Nuitee
K
khalid couple ae
7
2026-05-06 via Nuitee
M
Mansour solo_traveller eg
10
2026-05-04 via Nuitee
A
AlRemeithi family_with_children ae
9
Pros:

The fast service!

Cons:

It was very crowded.

2026-05-03 via Nuitee
H
Husni solo_traveller jo
10
2026-05-02 via Nuitee
F
Faisal solo_traveller ae
8
Pros:

اعجبني اكل البوفيه واعجبني احترام موظفين وعجبني موقع الفندق قريب من كل شي

Cons:

لم يعجبني نظافة الغرفه ورائحتها لان يوجد شعر في الحمام والمرايا غير نظيفه والمرحاض ايضا

2026-05-02 via Nuitee
M
MOHAMMED solo_traveller om
10
Pros:

Location, room, every things

Cons:

Nothings

2026-05-01 via Nuitee
S
Salem solo_traveller ae
10
.
Pros:

كل شيء

Cons:

لا يوجد شيء لا يعجبني

2026-04-30 via Nuitee
R
Rashed couple ae
10
2026-04-28 via Nuitee
T
TAHA SABRY MOHAMED solo_traveller eg
9
Pros:

Location near Airport, mall almost inside hotel , breakfast was good , room very good

Cons:

Nothing

2026-04-27 via Nuitee
M
Mohammed Saeed solo_traveller ae
7
2026-04-26 via Nuitee
S
Saeed family_with_children ae
10
The perfect stay
Pros:

Every single detail is well maintained

Cons:

Nothing

2026-04-26 via Nuitee
E
Ebrah3m solo_traveller ae
9
Pros:

شكر خاص لموظفة الاستقبال على حسن المعاملة الاخت فاطمة

2026-04-26 via Nuitee
A
Alanoud solo_traveller sa
10
الفندق خيال
Pros:

كل شي وهذا الفندق اسكنه باستمرار

Cons:

ولا شي

2026-04-25 via Nuitee
A
Abdulla couple ae
8
الطاقم ممتاز الحمام غير مريح
Pros:

الاستقبال والخدمة

Cons:

الحمامات

2026-04-24 via Nuitee