Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Nightclub
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.44
Issues with cleanliness were highlighted, particularly regarding room cleanliness and hygiene.
Service
9.41
Staff were mentioned as being friendly and helpful in several reviews.
Location
9.45
Positive mentions of the location being excellent, especially in the context of nearby attractions.
Room Quality
8.9
Rooms were mostly reported as clean and comfortable, though some had issues.
Amenities
9.43
Amenities were praised, with some reviews highlighting facilities as excellent.
Value for Money
8.39
Concerns over value due to issues with service and cleanliness.
Food and Beverage
7.94
Negative feedback regarding dining experiences, particularly service in the restaurant.
Overall Experience
9.41
Despite some issues, many guests appreciated the overall experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:36

Property Description

Experience luxury at its finest at InterContinental Dubai Festival City, perfectly situated for indulgence and exploration.

Breathtaking Views
Dive into relaxation with our stunning 25-metre outdoor pool that offers panoramic views of Dubai Creek, complemented by a spacious balcony where you can soak in the sun.

Culinary Excellence
Savor a gourmet journey with diverse dining options, including Karam Al Bahr, known for its authentic Lebanese seafood, and the exclusive Pierre's TT, helmed by Michelin-starred Chef Pierre Gagnaire, where exquisite dishes are served nightly.

Wellness and Convenience
Unwind in our full-service spa featuring aromatic therapies after an invigorating session at the gym. Enjoy direct access to the shopping paradise of Dubai Festival City Mall, boasting over 500 retail stores and the captivating IMAGINE spectacle.

Don't miss out on this extraordinary experience—book your stay at InterContinental Dubai Festival City today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4242 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 9.41
M
Mohamed • couple • ae
9
Pros:

Location linked to the mall.

Cons:

Nothing

2026-05-30 • via Nuitee
F
Fatma • extended_group • ae
8
2026-05-30 • via Nuitee
A
Aziz • family_with_children • iq
9
Pros:

Generally very good ,clean,location ,staff
but whats up call was impossible ,its hotel guides or goverment?
over all v good.

2026-05-30 • via Nuitee
M
MOHAMED • extended_group • ae
9
I would like to express my sincere appreciation to the management and staff of InterContinental Festival City for their
Pros:

I would like to extend my sincere thanks and appreciation to the management of InterContinental Festival City, and my gratitude also goes to all the staff members.

My stay was truly wonderful. Upon our arrival at the reception, the staff welcomed us with cheerful spirits and warm smiles, which made us feel comfortable from the very beginning.

My stay at the hotel was comfortable and enjoyable in every aspect. The excellent service, hospitality, and attention to guests made the experience memorable.

Thank you very much to all the employees and the management team of the hotel.

Dr. Mohamed Alhosani

Cons:

I would like to extend my sincere thanks and appreciation to the management of InterContinental Festival City, and my gratitude also goes to all the staff members.

My stay was truly wonderful. Upon our arrival at the reception, the staff welcomed us with cheerful spirits and warm smiles, which made us feel comfortable from the very beginning.

My stay at the hotel was comfortable and enjoyable in every aspect. The excellent service, hospitality, and attention to guests made the experience memorable.

Thank you very much to all the employees and the management team of the hotel.

Dr. Mohamed Alhosani

2026-05-29 • via Nuitee
A
Abdul Haseeb • family_with_children • ae
8
2026-05-26 • via Nuitee
A
Aisha • solo_traveller • ae
9
Overall, it was a great experience and we would happily stay again.
Pros:

We had a wonderful stay at this hotel. The location was excellent, the staff were very friendly and welcoming, and the room was clean and comfortable. Everything was convenient and enjoyable.

Cons:

The only thing we missed was having a bidet sprayer in the toilet.

2026-05-26 • via Nuitee
N
NADHIM MAHDI • couple • iq
10
كانت جميله ورائعه لانك انت رائع يافندق انتر كونتينتال دبي
Pros:

الفندق بشكل عام جيد جدا بل ممتاز
النظافه الرعايه الاهتمام الآمن .. خدمة الغرف كلهم رائعون وملبون لاهتمامات النزيل
الاستقبال اكثر روعه فإنهم اكثر من ممتازين

Cons:

منذ ثلاث سنوات وانا أتردد في الفندق
لم اجد شيء لم يعجبني
مقارنة بفنادق دبي فإنه الأروع

2026-05-25 • via Nuitee
S
Shaikha • extended_group • ae
10
2026-05-25 • via Nuitee
R
Ra • solo_traveller • il
10
2026-05-24 • via Nuitee
F
Fatima • family_with_children • ae
8
2026-05-24 • via Nuitee
K
Khalifa • solo_traveller • ae
10
Pros:

Location
The size tge rooms

Cons:

Nothing

2026-05-24 • via Nuitee
A
Amal • family_with_children • ae
8
2026-05-23 • via Nuitee
M
Mohammad • family_with_children • ae
2
Did not meet expectations
Pros:

😌

Cons:

Nothing was good
Poor management skills for crowded times

2026-05-23 • via Nuitee
S
Sharifah • solo_traveller • kw
7
2026-05-22 • via Nuitee
S
Shahid • solo_traveller • gb
8
2026-05-21 • via Nuitee
M
Mohammad • solo_traveller • ae
9
2026-05-21 • via Nuitee
K
kayed • couple • qa
10
2026-05-20 • via Nuitee
A
Auizullah • couple • de
10
War sehr schön
Pros:

Alles war gut

Cons:

Ja sehr

2026-05-15 • via Nuitee
M
mohamed ahmed mohamed • couple • eg
10
2026-05-14 • via Nuitee
ام جاسم • couple • ae
10
2026-05-10 • via Nuitee