Hampton Inn Manhattan - Times Square South

Hotels
•
Hampton Inn
7.8 (2672 reviews)
337 West 39th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Welcoming staff
Good breakfast
Convenient location
Cons:
Dusty rooms
Poor room size
Elevator issues
Overpriced

Categories

Cleanliness
6.65
Rooms showed signs of dust and lack of deep cleaning.
Service
9.99
Staff were welcoming and attentive, going above and beyond.
Location
8.66
Convenient location, though elevators were insufficient.
Room Quality
6.11
Room size was too small for four people and dated.
Amenities
8.14
Basic amenities; breakfast was served off paper plates.
Value for Money
6.6
Perceived value does not match price; overpriced for what was offered.
Food and Beverage
7.65
Breakfast was good but lacked variety.
Overall Experience
8.62
Mixed feelings; some positive staff interactions, but overall disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:39

Property Description

Convenient Location
Located within a short walk of Times Square, the Hampton Inn Manhattan Times Square South offers easy access to the heart of New York City. Just 2 blocks from the 42nd Street Port Authority Subway Station, exploring the city is a breeze.

Modern Amenities
Each contemporary room is equipped with a flat-screen TV, coffee facilities, in-room safe, and bathroom amenities. Stay connected with free Wi-Fi and enjoy a comfortable stay in the heart of the city.

Complimentary Services
Start your day right with a hot continental breakfast served every morning. Take advantage of the on-site gym with full-length mirrors and a business center for your convenience.

Experience the best of New York City at the Hampton Inn Manhattan Times Square South. Book your stay now!

Important information:

Housekeeping service is offered every four days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 46
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 125
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
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Guest Reviews

7.8
Based on 2672 reviews
Cleanliness: 6.65
Service: 9.99
Location: 8.66
Room Quality: 6.11
Amenities: 8.14
Value for Money: 6.6
Food and Beverage: 7.65
Overall Experience: 8.62
C
charan kumar • family_with_children • us
9
2026-07-04 • via Nuitee
R
Raimonda • family_with_children • lt
9
2026-07-04 • via Nuitee
A
Anabelis • family_with_children • pa
6
2026-07-04 • via Nuitee
S
Satish • family_with_children • us
10
Great Service !!! Every one was very nice .. I love the complementary break fast
Pros:

Excellent

Cons:

All was good

2026-07-04 • via Nuitee
T
Tigist • solo_traveller • us
8
2026-07-03 • via Nuitee
J
JuanSe • solo_traveller • co
7
Pros:

Ubicación

Cons:

La habitación no olía bien

2026-06-30 • via Nuitee
L
Lucía • couple • pe
9
Buena ubicacion
Pros:

Bastante centrico

Cons:

Muy poco espacio para desayunar y a veces no encontrabamos lo que queríamos.

2026-06-30 • via Nuitee
I
Iparraguirre alvarado • solo_traveller • us
10
Quedamos sorprendidos !!!
Pros:

Todo fue muy bueno la atención del personal en front desk para hacer el check inn la habitación súper limpia no faltaba de nada te dan un par de botellas de agua de cortesía tiene de todo toallas neceser de limpieza secadora de pelo y está a 10 minutos caminando de time square y a 5 de metro dormimos a gusto pero lo más sorprendente y lo que nos gustó muchísimo fue el buffet de desayuno con Mr cesar haciendo unos wafers al momento y siempre muy atento de que nade te falte informando a todos acerca del buffet tiene de todo para darte un buen desayuno y lo espectacular es que está incluído en la habitación vamos para estar en new york sorprendió muchísimo mi hija vuelve en noviembre y le dije que vuelva al hotel muchas gracias por todo !!!

Cons:

Nada

2026-06-29 • via Nuitee
D
Diego • couple • cl
10
Excelente ubicación / calidad precio
Pros:

Cercanía al metro; desayuno muy de EEUU pero completo Café 24 horas

Cons:

-

2026-06-27 • via Nuitee
L
Levy Mizrahi • couple • il
6
לפעם הבאה אחפש מלון טוב יותר
Pros:

לא מגוונת אין גבינות וירקות. המארח בחדר אוכל שרותי ונחמד.

Cons:

חסר גבינות וירקות ומקום לשבת שקט ונינוח

2026-06-21 • via Nuitee
G
Gearhart • solo_traveller • us
8
Overall it was enjoyable. Just fix the elevator.
Pros:

How friendly the staff was and the breakfast was decent. Also the view was good

Cons:

The elevator wasn't up to par. The lights flickered constantly and at one point we had to walk down 29 flights of stairs because it was not in working order

2026-06-21 • via Nuitee
S
Suranjan • solo_traveller • gb
8
2026-06-20 • via Nuitee
B
Berglind • family_with_children • is
8
Pros:

Nice stay, a short distance from Times Square, good waffles, breakfast was kept out a little past the opening time for people who were still there.

Cons:

The disposable cutlery and plates at breakfast, just... 😥 We arrived some 15 minutes before end of breakfast and a lot of things had run out, including the coffee.

2026-06-17 • via Nuitee
7
771yildirims • Family • Jacksonville, Florida
2
Big events test the big brands
Pros:

I am an avid traveller and use Hilton brands wherever is possible. During Knicks finals and 2026 FIFA WC week I booked 2 rooms at Hampton inn. Right from the check in problems started. Front desk agents do not know how to smile. They always want to "win the game" everything I asked and inquired were answered back in a lecturing tone. In orther words " we are right "
Breakfast was awful as the basics were missing all the time , Milk, bread etc.
When I asked as a Diamond member can I get credit for breakfast, the answer was No!
So overall all good deeds by other properties went down the tube by one unprofessional and indifferent crew at Hampton Inn Manhattan.

2026-06-15 • via Tripadvisor
R
ROSELYN • extended_group • us
8
Limpio y cerca de todo
Pros:

Muy cerca de time square

Cons:

Habitaciones muy pequeñas

2026-06-15 • via Nuitee
S
shmuel • solo_traveller • il
8
Pros:

מיקום צוות ארוחת בוקר

Cons:

המלון ישן,חייב שיפוץ

2026-06-15 • via Nuitee
R
Raegan • family_with_children • us
6
Ok. Good enough for the weekend. Would choose elsewhere if we came again.
Pros:

Proximity to Times Square and subway was good. But definitely not the nicest street. Breakfast was decent. Rooms were ok. Stains on curtains and floors. Phone didn’t work. Safe didn’t work.

Cons:

Elevator is extremely slow. Floor in elevator needs to be redone. Replace carpet in rooms with hard floor. Carpet was dirty. Stains on curtains and pillows.

2026-06-15 • via Nuitee
L
Linda • couple • us
10
Pros:

Convenient location, comfortable bed, great air conditioning, very good staff.
Breakfast buffet is what’s to be expected at this price point.

Cons:

Bathroom a bit small

2026-06-13 • via Nuitee
C
Christine • extended_group • us
8
Pros:

Loved the location and the staff was excellent

Cons:

The rooms were VERY small, I had to get another room to accommodate my family

2026-06-11 • via Nuitee
P
Petra • solo_traveller • de
6
2026-06-10 • via Nuitee