Hampton Inn Manhattan - Times Square South

Hotels
Hampton Inn
7.8 (2529 reviews)
337 West 39th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Welcoming staff
Good breakfast
Convenient location
Cons:
Dusty rooms
Poor room size
Elevator issues
Overpriced

Categories

Cleanliness
6.65
Rooms showed signs of dust and lack of deep cleaning.
Service
9.99
Staff were welcoming and attentive, going above and beyond.
Location
8.66
Convenient location, though elevators were insufficient.
Room Quality
6.11
Room size was too small for four people and dated.
Amenities
8.14
Basic amenities; breakfast was served off paper plates.
Value for Money
6.6
Perceived value does not match price; overpriced for what was offered.
Food and Beverage
7.65
Breakfast was good but lacked variety.
Overall Experience
8.62
Mixed feelings; some positive staff interactions, but overall disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:39

Property Description

Convenient Location
Located within a short walk of Times Square, the Hampton Inn Manhattan Times Square South offers easy access to the heart of New York City. Just 2 blocks from the 42nd Street Port Authority Subway Station, exploring the city is a breeze.

Modern Amenities
Each contemporary room is equipped with a flat-screen TV, coffee facilities, in-room safe, and bathroom amenities. Stay connected with free Wi-Fi and enjoy a comfortable stay in the heart of the city.

Complimentary Services
Start your day right with a hot continental breakfast served every morning. Take advantage of the on-site gym with full-length mirrors and a business center for your convenience.

Experience the best of New York City at the Hampton Inn Manhattan Times Square South. Book your stay now!

Important information:

Housekeeping service is offered every four days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 46
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 125
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 2529 reviews
Cleanliness: 6.65
Service: 9.99
Location: 8.66
Room Quality: 6.11
Amenities: 8.14
Value for Money: 6.6
Food and Beverage: 7.65
Overall Experience: 8.62
K
klebison solo_traveller br
10
2026-02-14 via Nuitee
B
BRAVO couple us
10
Perfeccion total!
Pros:

La atencion al publico, el desayuno! La atencion especializada de Jessica y Sahun tambien! Excelente calidad humana de ambos! Amables, atentos y super eficientes!

Cons:

Que no pude encontrar mas noches a tan buen precio! El elevador fue siempre super congestionado, lo unico malo para comentar!

2026-02-13 via Nuitee
M
Maria Nieves extended_group es
9
Pros:

Personal, ubicación y desayuno

2026-02-13 via Nuitee
N
Natalia couple co
10
Genial
Pros:

La comodidad de la habitación y el desayuno 20/10 muchas opciones

Cons:

.

2026-02-13 via Nuitee
J
Jose Daniel couple cr
8
Pros:

Ubicación es muy buena, cuartos cómodos

Cons:

El ascensor es terrible durante horas donde mucha gente lo necesita

2026-02-13 via Nuitee
M
Maglena extended_group us
10
2026-02-13 via Nuitee
J
Jose Daniel couple cr
8
Pros:

Ubicación y el cuarto estaban bien

Cons:

El ascensor en horas concurridas era un problema.

2026-02-13 via Nuitee
E
Eileen family_with_children us
10
Pros:

Great Location, clean.

2026-02-12 via Nuitee
P
Patricio extended_group ec
9
2026-02-12 via Nuitee
M
Margarita family_with_children cl
10
Seguridad, tranquilidad y descanso después de un día muy caminado !!
Pros:

El personal muy amable
El desayuno perfecto

Cons:

Todo nos gustó

2026-02-11 via Nuitee
T
Tomasz family_with_children pl
7
2026-02-11 via Nuitee
B
Billy extended_group it
7
2026-02-09 via Nuitee
N
NURBANU BURCU extended_group tr
6
Pros:

Hot tea/coffee at the lobby 24/7
Location
Staff at the desk and breakfast area were very nice and helpful

Cons:

Breakfast area is too small for a hotel this crowded
Elevators are not enough
Closet is very small and you can only hang coats no room for clothes or baggage
Beds and pillows are worn out
The air conditioner is very dirty so it pollutes the air in the room.

2026-02-08 via Nuitee
M
Marye solo_traveller ve
10
Súper cómoda
Pros:

Súper bien ubicado. La gente muy amable en recepción y en el área de desayuno.

Cons:

El desayuno limitado. Todos los días lo mismo.

2026-01-30 via Nuitee
M
María Verónica extended_group ar
7
Pros:

Ubicación excelente! Desayuno buenísimo.. atención cálida amables todos.

Cons:

Un solo ascensor para más de 30 pisos! El 2* estuvo roto toda la estadía.. colas eternas para usarlo

2026-01-30 via Nuitee
E
Eila M family_with_children pr
9
2026-01-28 via Nuitee
M
marc family_with_children gb
6
Please fix the elevator
Pros:

Second time staying and staff were just as friendly as I remembered

Cons:

Unfortunately only one elevator w a s working so at busy times sometimes there was a 30min wait I even gave up when leaving and carried our cases down 13 flights of stairs

2026-01-27 via Nuitee
A
Alexandre couple br
4
Decepcionante a estadia
Pros:

Localização somente

Cons:

Quartos pequenos , elevadores horríveis só tem 2 elevadores para todos inclusive pessoal da limpeza, pela manhã demora 1 hora para conseguir descer para o café , fora que quebrou os dois elevadores e estávamos de check out no 26 andar tivemos que esperar chegar o técnico para arrumar um absurdo isso não volto mais nesse lugar

2026-01-27 via Nuitee
T
Tiago family_with_children br
8
2026-01-27 via Nuitee
A
Alessio couple it
7
Pros:

Colazione, posizione.

Cons:

Aria condizionata rumorosa e mal funzionante.

2026-01-26 via Nuitee