Holiday Inn Express Cincinnati West by IHG

Hotels
•
Holiday Inn Express
8.3 (407 reviews)
5505 Rybolt Road , Dent , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Inconsistent hot water
Issues with cleanliness and room amenities

Categories

Cleanliness
7.78
Some reviews mention dirty towels and trash in the room.
Service
9.25
Staff is generally friendly and accommodating, with positive interactions.
Location
8.79
Hotel is close to restaurants and shopping.
Room Quality
7.24
Issues with AC and unfunctional blinds highlighted in some reviews.
Amenities
8.27
Breakfast enjoyed but with some inconsistencies reported.
Value for Money
8.53
Perceived high prices compared to competitors.
Food and Beverage
7.78
Breakfast was good but had some dishes served cold at times.
Overall Experience
8.75
Overall positive experience despite some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:38

Property Description

Convenient Location
Situated just off Interstate-74, the Holiday Inn Express Cincinnati West offers easy access to downtown Cincinnati and the airport, making it a perfect choice for both business and leisure travelers.

Comfortable Accommodations
Enjoy spacious rooms equipped with modern amenities such as a flat-screen cable TV, microwave, refrigerator, and coffee maker. Stay connected with free Wi-Fi and catch up on work at the convenient work desk.

Fantastic Amenities
Take advantage of complimentary buffet breakfast, seasonal outdoor pool, and 24/7 gym access during your stay. With free parking on site, exploring nearby attractions like Hillview Golf Course, Cincinnati Zoo, and Museum Center is a breeze.

Book your stay at the Holiday Inn Express Cincinnati West now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.3
Based on 407 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.53
Food and Beverage: 7.78
Overall Experience: 8.75
W
walterw278 • Family
2
Poor Management
Pros:

I would not recommend this hotel. Debbie at the front desk was super rude. The air conditioner didn’t work at arrival and it was repaired with painters tape with wires hanging out at the front, no hair dryer in the bathroom and when we called the front desk everyone just told us they are too full to do anything about getting anything “extra”. We had 2 towels in the room for a family of four and when we asked for more we were told the entire hotel had no towels. Some of our friends tried to get breakfast at 8:30 on Saturday and they were told they didn’t have anymore food. It seems that the management for this location and planning for people is not something they can do at this location.

2026-04-12 • via Tripadvisor
D
Diana • solo_traveller • us
7
Just ok
Pros:

Location

Cons:

Odd layout

2026-04-09 • via Nuitee
S
Sheila • family_with_children • us
8
Pros:

Friendly staff

Cons:

How long the shower took to heat up.

2026-04-05 • via Nuitee
A
Antwaunette • couple • us
3
Okay for a 1 night stay
Pros:

Location is great close to highway major restaurant chains and Meijers

Cons:

Hotel Fire alarm system went off, requiring us to evacuate our room at 6am, rooms not well maintained, clean but dated and no views.

2026-04-03 • via Nuitee
C
Charnas • couple • us
7
2026-03-27 • via Nuitee
S
Shaun • couple • us
7
My stay was good besides the false advertising price
Pros:

I liked the new look and updates ..
Breakfast,

Cons:

Online says 67 dollars and get there after I called and made sure it was that price he said yes but I didn't get that price which it was honestly aggravating..
It's false advertising too ..

2026-03-23 • via Nuitee
E
eugene • couple • us
9
Peaceful
Pros:

Breakfast and hostess on duty great and very helpful

2026-03-21 • via Nuitee
A
Armonie • couple • us
8
2026-03-11 • via Nuitee
A
Adam • family_with_children • us
9
Pros:

Nice new updated rooms

Cons:

We stayed 5 nights with no trash pick up or towels changed.

2026-02-28 • via Nuitee
R
Robyn • family_with_children • us
10
Will be back and will recommend
Pros:

Nice staff, room was clean

Cons:

Food wasn’t very hot and the lady that was serving the food was watching every step we took. Very uncomfortable.

2026-01-20 • via Nuitee
S
Stacy • extended_group • us
10
2026-01-20 • via Nuitee
P
Paul • family_with_children • us
9
2026-01-19 • via Nuitee
T
Tim • couple • us
10
2026-01-08 • via Nuitee
A
Avendaño • solo_traveller • us
10
2026-01-01 • via Nuitee
D
D7667BYjoshk • Family
2
Will book at nicer location
Pros:

Being greeted by someone at the front desk in a t-shirt was a red flag. Rooms are so outdated compared to other locations. Will book at downtown locations next time.

2025-12-28 • via Tripadvisor
E
E8958DNkathyc • Family
2
Sports teams beware
Pros:

My son and I stayed at this Holiday Inn Express over the weekend, and unfortunately the experience was very unwelcoming. The moment we stepped into the lobby, the front desk clerk immediately yelled at us for being a part of a hockey team, and warned there would be no running or playing hockey in the hallways. We hadn’t even set our bags down before being scolded.

I understand that sports teams can sometimes be rowdy, and I don’t mind signing a rules agreement, I’ve done so at other hotels, but the way this was handled felt unnecessarily harsh. A simple explanation of the rules would have been fine; instead, the tone set from the start was negative.

Throughout our stay, most of the staff we encountered (aside from one employee checking rooms for towels) came across as crabby. We weren’t even at the hotel for most of Saturday, yet when we returned late that evening, the atmosphere was still unfriendly. On checkout day, our room keys were deactivated at 10 a.m., even though checkout wasn’t until 11 a.m.

Overall, this hotel does not seem prepared to host hockey teams or groups. The welcome and service were disappointing, and I would caution teams or families considering this location.

2025-12-15 • via Tripadvisor
D
Dawn • family_with_children • us
10
2025-12-06 • via Nuitee
R
Rocker_rep • Couples • Ohio
8
Good location
Pros:

This is a solid Holiday Inn Express for a stop over. Easy off the highway & located close to lots of restaurants & shopping. The room was like a mini-suite with a balcony. It’s showing some wear & tear so needs a few touch ups & the balcony could be cleaner. But it’s a safe location & we slept well. Thanks Jen for changing our room to the other side of the hall! Thanks Sam, maintenance man who figured out how to dislodge & finally open our very stuck balcony door. He then kindly found us chairs for the balcony to enjoy the unusually warm evening. We will remember this hotel for our next time passing through.

2025-11-22 • via Tripadvisor
G
Greg • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2025-11-06 • via Nuitee
L
Lawson • family_with_children • us
8
2025-10-29 • via Nuitee